My i-phone 5c, could not sync because the sync session failed to start. Please advise what to do next.

Dear all,
Please help, I am trying to sync all my songs into my new i-phone 5c, but this message keep appearing; " i-phone could not sync because the sync session failed to start.
Many thanks,
Joe

Try to reset sync history.
If you have a Windows machine, press the ALT key to bring up file, edit, view, etc. Click edit and go to preferences. Click the tab titled "devices" and then at the bottom it will say "reset sync history."
If you have a Mac it's a bit more complicated. You can find the instructions here:
http://support.apple.com/kb/ts1627?locale=en_GB&viewlocale=en_GB
If this is your first time syncing then try a different USB port.
Make sure there are no third party software conflicting your connection. (Anti-virus software, etc)
Make sure your lightning USB cable is in working condition.
Restart your computer.

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