My i phone crashed and will not restore from i tunes. error code 21.

help i cant get i tunes to restore my phone. It just crashed on me today. I had it running then just shutoff and when i hooked a usb cable to it i guess it was in recovery mode/

Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
Have a nice day,
Mario

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My i phone crashed and will not restore from i tunes. error code 21.

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