My i phone keeps resting it self randomly even when i plug it into i tunes please help
can you help with my i phone
What do you mean by "resetting"? Does it turn off, do all data disappear? Was the device ever jailbroken in the past?
Similar Messages
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4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!
Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????
Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I keep getting an error code (-3208) when i try to purchase on itunes,please help
i keep getting an error code when i try to purchase something or download on itunes it start as an error code(-50) thenchanges to (-3208)
its so annoying as i cant do anything with it, PLEASE HELPFollow the instructions in this support article.
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Random pausing When iphone connected to auxillary jack. Please help!
Hello to all.
My iphone continually pauses when connected to the auxillary jack in my car and home stereo. It never does this when the ear buds are plugged into the jack on the phone. The auxillary cable I have is a typical cable. This one in particular came with a sirius satellite radio. Can anyone offer any advice?
Thanks,
SmokyI had the same problem with my Mercedes when I connected my ipod to it. Turns out it had nothing to do with the ipod but the gps/radio antenna on the car. Once I took the car in and they adjusted that the problem was resolved.
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my iphone 3GS needs updating but when i plug it into itunes it reads and said the activation is out of time and the phone keeps going off?
jadekinsey wrote:
when i plug it into itunes it reads and said the activation is out of time
No such message occurs.
Are you trying to state that it says "Unable to activate"?
If so, this typically indicates the device has been hacked or jailbroken. If that is the case, no support can be provided via these forums. -
my iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore
Hey p0507!
Here is an article that addresses your error message, and can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
My iPhone 4 with IoS 7 keeps randomly turning off. Also, when I plug it into my charger it keeps losing service untill I unplug it. Please help!
Take the device to Apple for evaluation.
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my iphone just turn it off for on reason, when i turn it on after 2or3 min it just shutdown by it self, and even when i charge my ipjone it works, but once i take off the charge then it shut down by it self again
Hello there, queen168.
The following Knowledge Base article provides some good steps for troubleshooting your particular issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone any help would be greatly appreciated thanks
http://support.apple.com/kb/HT1808
You can't not restore if you have reached this point -
My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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Hi guys.Got a problem with my iPhone 5. I bought it in a shop 4 month ago. After I got a visitor with iOS 7 on his phone he would like to charge his phone with my Laptop and cable.But when he plugged it in it showed a message wich says: " This cable or accessory is not certified and may not work reliably with this phone".
How is this possible? I then phoned the shop and told them my problem. When I gave them the details I also found out that the imei No. in the iPhone is the same as on the original box. But the the Serial numbers are different. I already try the support centre but I’m over the 90 days.And there is no Apple Store in Namibia. I hope someone can help me here. Thanks, RalfarYou are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money.. -
My i phone 4 is water damaged and it is working but network not shown so please help me
my i phone 4 is water damaged and it is working but network not shown so please help me
A replacement iPhone is usually a refurbished iPhone that has received new battery and case and repair of anything that may have been faulty. The refurbished iPhone is indistinguishable from a new iPhone. A number of the regulars on here prefer the refurbished Aplle products because they have been so thoroughly tested.
A replacement iPhone is identical to the original, same color, capacity, and so on. -
my iphone 3gs is in dfu mode, but when i plug it into my laptop to restore it, my phone won't show up in itunes at all. what do i do???? please help, it would be very much appreciated
Follow the steps here VERY CAREFULLY: http://support.apple.com/kb/HT1808
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my phone is not sinc-ing onto itunes when I plug it in. its a new iphone 4s, I have pluged in in and ouot what more shhould I do?
See Here > http://support.apple.com/kb/ts1591
And Here > http://www.apple.com/support/itunes/assistant/
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