My i phone keeps telling me i need to restore it but every time it dose it comes up with error code -1 ?? Please help
Hi
My phone crashed earlier & indicates that i need to reactivate it so after trying to restore it about 500 times & failing i need help the error code it comes up with is -1 please help ?
Error -1 is a hardware failure.
Has it ever been jailbroken?
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Hi, I was restoring my iPod touch when a message came up on my screen saying 'iPod could not be restored. An unknown error occurred (3014).' I've tried the 'iOS: Resolving update and restore alert messages' tips and nothings helping...HELP!!!
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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3014
and
Restoration of code 3014 will not work?: Apple Support Communities -
I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??
http://tinyurl.com/nyj36v
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Hi! I brought an iPhone 4 off my friend at work. The day I brought it, it was working fine but now I can't seem to send any messages or make phone calls. The network is showing up fine but each time I try to make a call it says "call failed" I can't seem to send any messages either? I can use the Internet fine and everything else on the phone. Can anyone help?
Hi chelsinator,
You can reset the phone and it won't cause any problems or cause you to lose any data - Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears.
The other thing you should do is to reset your network settings: Settings>General>Reset>Reset Network Settings. You will have to set up your Wifi again, but that oftentimes clears things up.
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GB -
I just updated to OS X 10.7.5 and Aperture 3.4, but program will not open, keeps telling me I to restore windows
Quit Aperture, if it is running/ hanging.
Remove the file com.apple.Aperture.plist from the folder
Your home folder > Library > Preferences
The User Library is hidden by default. You can reveal it from the Finder's "GO" menu:
Finder > Go, then hold down the options ⌥ key, until the Library appears in the drop-down menu, select it and open the Library folder. Then go to the "Preferences" sub folder and remove the file
your Home Folder/Library/Preferences/com.apple.Aperture.plist.
After removing the user preferences file, you will have to reset the Preferences, you selected in Aperture's preferences panel.
Regards
Léonie -
my ipod is a 4.3.5 and im trying to update it but it keeps freezing on me so i try restoring it but it just keeps puting error code 3196
Have you checked the Apple support site? If not, take a look at this -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If you've used some progam with your iPod that wasn't made by Apple, it might have modified the host file. -
Error code 3194 please help ıphone 4 wont restore,
Hello everyone
Having a problem with iphone 4 while trying to upgrade from 4.3.5 to 5.1.1.
iPhone 4 wont restore!!!!!! it gives 3194 error.
the phone is bought in Russia and there is no sim lock
On the screen, it says connect to itunes
please help what should I do?Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).
Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again.
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com". -
Keep getting error code 49 please help
Can't figure out how to print or scan keep gettign error code 49. Please help
Although it's a better bet with a 2330 than a 2349, I'd try running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
TS3694 trying to restore to factory default by keep gett error:code 3194 please help
need to know hoe to restore to factory default ....keep getting error 3194
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I had Firefox installed as my standard webbrowser, but recently it started having problems in regards to websites, some websites wouldn't work as they should. For instance I couldn't open my hotmail email account, it was just a blank white page. Or I would get just code and text on a site that I would normally see images and a designed lay-out. The problems started after I used a demo PC-cleaning program, which removed unnecessary files from my computer. I figured it removed necessary files for firefox to work properly. So I uninstalled Firefox using the uninstaller (but keeping bookmark information etc.) and tried dowloading Firefox 5.0 but the download always crashes or gives me a corrupt file
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Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
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