My i phone only gives a white apple logo and doesnt respond also i tunes cant connect with my i phone

when my i phone connected with i tunes, i thunes asked if i wanted to download the newest version of i tunes. I clicked ' ok' and then my i phone only gave a black screen with te apple logo, it doesnt respond to turning off or the home button, when i connect to i tunes it cannot connect with my i phone because sometings wrong....please help!

If the device has been working before.
try a hard reset, search for it here or on google it might help.

Similar Messages

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    Hello everybody,
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  • I-Pod touch only gives me the Apple symbol and will not respond to anything tried, including the "restore" method. Any clues? Thanks

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    Try:
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  • What will i do with my ipad stuck on white apple logo and itunes not recognized it. i'll always try to press and hold both the home botton and sleep/wake button but nothings happen.

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  • IPod Touch 2G 32GB with White Apple Logo and Failed Restore / Recovery

    My Specifications:
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    iTunes 9.0.3 (15)
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    5. Deleted iTunes and the Apple Mobile Device Services as per Apple Article HT1747. Rebooted the computer and reinstalled iTunes. iTune would not recognized the iPod Touch to do a restore using the DFU method. I’ve retried various timings and versions with the cable plugin, booting with the cable plug in and not plugged in, etc... No effect.
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    More Troubleshooting Steps For Your Consideration:
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    Thanks,
    Paul

  • Girlfriend ipad has died, can only get to the apple logo and it has writing at the bottom of the screen

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    Try recovery mode now.
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  • My daughter Nano just shows the apple logo and that is it can'y do anything with it.

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  • My iphone 3 has completely frozen - facebook had been hanging so i deleted it and tried to reinstall and it was loading and now my phone is just showing the apple logo and won't turn on - help!!! please!!!

    My iphone 3 has completely frozen.  Facebook and other apps were not loading properly so I deleted facebook and went to the apps store and reloaded. It was still loading and then my phone just froze - I turned it off and then tried to turn it back on and all I am getting is the apple logo in the middle of the phone and rather stupidly I have never synched it!! I know what an idiot!!! I have tried calling vodafone but not surprise they are closed for technical help at this time of night.
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    Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    See Here for
    Frozen or unresponsive iPhone

  • My phone got sck on the apple logo and won restart

    i turned off the phone and when i power it up again it got stuck with the apple logo screen and wont do anything, at the momment i dont have my laptop i am on vacation what can i do to make it pas the apple screen, thanks

    You can try a reset - hold the HOME and SLEEP buttons at the same time until an Apple logo appears. If that fails you will need a computer: If you can't update or restore your iPhone, iPad, or iPod touch

  • HT1614 my ipod video is stuck in black and white apple logo and hardrive is stuck in a statup loop

    what do i do?

    Hello Johnny,
    I would be concerned as well if my iPod screen was displaying an Apple logo.  I found a resource that I think would help in a situation like this.
    I recommend following the steps in this troubleshooting assistant for your iPod model:
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    http://www.apple.com/support/ipod/five_rs/
    Thank you for posting in the Apple Support Communities.
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    Sheila M.

  • Ipod permanantly stuck with apple logo and not responding!

    help help I had some problems changing my 3G ipod from a windows formatted ipod to a Mac formatted ipod. i tried reformatting using disk utility on the mac... and it took a really really long time so i disconnected the ipod... and now, the screen shows an apple logo... permanantly! and when i try restarting the ipod it does restart but it wont even switch off...
    when i connect to my mac or my pc, no hard disk volumn shows up so i cant use itunes to reset ipod... what should i do!!??????? is there someway to force my comp to aknowledge that there is something at the end of the USB wire....

    OMG i fixed it!!! okie what i did was... http://discussions.apple.com/thread.jspa?threadID=715583&tstart=75 follow the diagnostic thingy of pressing RW/FW/SELECT... all the other tests didnt really work well but when i randomly tested USB driver or something, it appeared on my mac!!!! so from there i was able to use itunes to fix it =)

  • What to do if your iphone 3GS freezes on the apple logo and wont respond when you try to reboot it?

    My iPhone 3GS keeps freezing as soon as i turn it on. I hold the home button and the power button to reboot it and it just wont respond to anything. It just stays froze on the apple logo with the black background and nothing else.

    Hi hollie13,
    I'm sorry to hear you are having issues with your iPhone not responding.
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots.
    Always back up your device before troubleshooting:
    iOS: How to back up and restore your content
    I've quoted some helpful highlights for you:
    iPhone, iPad or iPod touch: Not responding or does not turn on
    Resolution
    Follow the appropriate steps for the symptom you're experiencing.
    If the device is unresponsive or certain controls aren't working as expected, try restarting
    To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
    Slide your finger across the slider to turn off the device.
    To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
    If the device remains unresponsive or does not turn on (or power on), try resetting Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.  If there is no video, verify that the device has enough charge to turn on
    Ensure the iPhone is connected to the Power Adapter it came with.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Home button to attempt to wake the device.
    If the screen displays a red battery icon, let the device to continue to charge until it turns on.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode.
    I hope this information helps ....
    Have a great day!
    - Judy

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