My i-phone won't turn on, it went off all of a sudden even though the battery was half charged and wont turn back on, I've tried holding the home and power buttons but that hasnt worked, can anyone help?
My i-phone wont turn on and I don't know why, it went off all of a sudden even thought the battery was half charged, I've tried holding the power and home buttons to reset it but that hasnt worked, I don't know what else to try, can anyone help?
Charge it for 30 minutes with the wall charger, then hold the HOME and SLEEP buttons at the same time for up to 30 seconds. If nothing happens your phone is probably broken.
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my iphone 4 is frozen on the slide to unlock screen. ive tried the sleep/awake button home button but it doesnt work can someone help me
By the slide to unlock screen, are you talking about the slider at the bottom of the screen after taking out of sleep mode?
And by trying the sleep/wake button and home button, are you talking about a reboot by holding both the power/sleep button and the home button until the apple logo appears and it reboots? And that does not help release the issue with the slider?
Are you sure the iPhone is well charged?
If none if this helps, have you tried syncing/backing up to a compter and then restore by iTunes on a computer?
If you cannot do any of this it would be good to schedule a visit to an Apple store genius bar and have the techs try their hand and diagnostics. -
Hi I am trying to uninstall a previous version of itunes or download a newer version and I get the following error message "The feature you are trying to use is on a network resource that is unavailable" can anyone help please?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up
Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support -
What to do now when my iPad won't turn on after I turn it off. It shows only the apple logo. I am sure it has above 70% charge as when I sync my iPad it shows necessary detail in iTunes. I have tried, HOME & POWER button, but did not work.
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I updated my iPhone 3G today and after the update it said on iTunes that my sim was not compatible and my iPhone screen went on to slide for emergency/connect to itunes. Ive tried restoring it but it hasnt worked. Please help!
Unless the iPhone was purchased as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
Regards. -
My new macbook pro 13" just died and i can not turn it on. When i connect the power cort it also does nor charge. No light is commong on. I was working on battery power when it died and the battery was fully charged. What is the problem?
Take it back to the Apple Store for repair since it's still in warranty.
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My IPod 5 shut down and wont turn back on. people say to hold down home and lock button but my home button doesn't work. what do I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i plugged in my ipod and now i get the error message: Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled" - i have a MAcBook pro and now my USB ports do not work - can anyone help me ???
Sometimes you have to reset the SMC two or three times for it to work, don't know why. I've seen that error message before and 100% of the time it was fixed with an SMC reset. I suppose it's possible that your keyboard or mouse IS drawing too much power, do you have access to another you could try?
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Can't sync ical on my iphone and imac. email and note work but not ical. can anyone help.
can't sync ical on my iphone and imac. email and note work but not ical. can anyone help.
thanks
bmoreimacSo how can i make it work that way, i asked one of my friends, and she says it works like that...when she delete the email on her iphone it is deleted on the mac too, what do i do to change this?....my mail it's hotmail, i don't know if its relevant
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I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?
Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M. -
I tried updating my iPhone3g through itunes. Now i'm stuck in recovery mode and i've EVERYTHING even websites and such but nothing worked out! I've also tried restarting and fiddling with the home button but nothing still worked. Please help! What should I do??
Well, if you've indeed tried EVERYTHING, then you'll need to bring your phone to Apple for evaluation.
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I want to change my primary e-mail address that I use with Apple ID - help guide says Select Edit next to “Apple ID and Primary Email Address.” But there is no 'edit' on that section there is on every other but not that one. Can anyone help?
You can create an alias @icloud.com email address within your current account that will receive email in your current iCloud inbox (see http://help.apple.com/icloud/#/mm6b1a490a). (@me.com addresses are no longer available as new addresses.) Just be aware that you cannot use an alias address later to create a new iCloud account or move it to a different account.
Also, even if you created a new iCloud account with a new ID, your existing purchases would not be lost. They are permanently tied to the original ID you used to purchase them. You can also continue to use the existing ID for the iTunes store; it does not need to be the same as the ID you use for iCloud. -
I was trying to update operating system of my iphone but it gives the following error(We're sorry, we are unable to continue with your activation at this time) Now my phone is not work working can anyone help?
Is your iphone hacked/jailbroken?
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i left my 4s in the car for apprx 35 mins in 35 degree weather and the phone completely shut off and won't turn back on. the battery was fully charged. please help it is my only ways of communicating beyond my macbook
It probably overheated and shut down. Hold the HOME and SLEEP buttons until an Apple logo appears. This will take 10 to 15 seconds of holding both buttons.
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