My i phone wont turn on and i cant restart it because the home button doesnt work
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What happens if you plug the device into the charger? Does it start? Without a functioning home button, it is impossible to do a reset on the device, which would help it recover from not starting. What model iPhone are you using? Have you thought about getting the home button fixed?
Similar Messages
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my ipod touch 5th generation is not turning on and i cant restart it because the home button does not work and it will not connect to anything
Get it fixed then, make an appointment with the Apple genius bar.
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My itouch (5th gen. 32GB) was working just fine, with a full battery. I set it down, and 15 minutes later it didn't turn on. I brought it back home to see if it needed to be charged for some reson, but it was still pitch black. I plugged it into the computer to see if anything would happen but nothing did. I know you can reboot/ restart it by holding the power and home button at the same time for a few seconds, but my home button is broken... I have no clue what to do...
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
Okay so my ipod 5th generation, isnt turning on at all. It isnt charging either, its not responding at all. Now I cant restart it because my home button is broken. So what do i do? I cant buy another one, N couldnt back it up on i Cloud. so help . this had happened to me before, so i left my ipod on the charger all day and left it alone and later that night turned on. but this time that didn't work. but this time i kept trying to turn it on while it was on the charger. i need this ipod. only this one. so please help
Try:
Turn on without Home/Power Button -
my iphone 4 keeps going into guided acess mode were i cant touch anything. i have for gotten my password and i cant seem to press the home button to go home. it tells me to put a password in but i have no clue. please HELPPPP!!!!!! im getting worried i have no clue whats going on. help and advice would be highly appriciated.
Just reset your phone:
Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.
This should let you use the phone normally, no restore needed. -
I need to reset my ipod but i cant do that because my sleep button doesnt work any more and plus i dont remember my password.HELP
Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella -
my iphone 4 is not in service its deactivated the home button doesnt work meaning theres tape to keep it in its place, and the front screen is cracked can i get a new iphone 4 for free. what should i do.
Take it to Apple for an out of warranty replacement for $149US.
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My ipod has a white screen and the home button doesnt work
my ipod has a white screen and my home button doesnt work so how can i fix it?
Try as best you can:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Ipod touch won't turn on. I tried holding down the home button and the power button. Any suggestions?
I had the same problem a few weeks ago, I tried pressing and holding the Sleep/Wake button and the Home button at the same time
After about 5 seconds, it seem to start up again
If all else fails, have you tried to take it in to the apple store? The customer service there is always really friendly and helpful
... just don't panic, I'm sure it will be fine -
I need help, My ipod wont turn on, and the home button doesnt work, what do i do?
My ipod just shut off and wont turn on, i need help, but my home button is broken. can anyone help
Try:
Turn on without Home/Power Button -
OMG i just dropped my iPhone 3GS and now the home button isnt working, i need help :(
i dropped my iPhone 3GS whilst playing out and now the home button doesnt work, i even had the protective case on, please can someone suggest what to do, i am 12 years old and can't afford to pay the £150 to repair it :'(
thanks but im kind of stuck now coz everything else works fine except the following:
When connected to a USB cable to the COMPUTER nothing happens
When i press the home button nothing happens :/ -
phone wont turn on and brings up an error of flash drive needs to be accessed and keepout, what can i do??
is the phone jailbroken? if so, no help can be given here.
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my iphone phone wont turn on and when i plug into computer it wants to restore then gets stops at the 'waiting for iphone' what do i do? not jailbroken not damaged? HELP!!!!!
i have, its connected to my sisters computer,it starts to restore then says there was a problem downloading the software for the iphone, the network connection has timed out. what does this mean?
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My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!
Hello there, Conorjl7.
The following Knowledge Base article provides some good, practical steps for troubleshooting issues with charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my iphone 4 wont turn on. it justr randomnly turned off and i have tried to hold the home and sleep buttons for a minute and also tried to put it into recovery mode but nothing is working?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
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