My I-pod (4th gen) is not recognized in I-tunes or computer.

I have tried all the troubleshooting options and can't get it to work.
Have 2 other I-pods that will detect - a nano and an older touch. I would appreciate any help.
I'm not sure what else to try.

Can you try to use another computer? Did you check if Apple Mobile Device Service is active? iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

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slang3 wrote:
I have a G4 running OSX 10.3.9, is that my problem?
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Hello there baku_k,
It sounds like your iPod shuffle just isn't being seen in iTunes no matter what you do on your PC running Windows 8. Without knowing the exact troubleshooting you have done, I would recommend that you look over the troubleshooting steps in the following article to help you determine what may be happening, named:
Apple - Support - iPod shuffle - iTunes Troubleshooting Assistant
Thank you for using Apple Support Communities.
All the very best,
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hello! Ive got ipod shuffle (4th gen) and here is my problem - computers cannot recognize my device. I checked it on few ones and when i connect it to the usb port, ipod is charging. Windows 8 and itunes doesnt recognize it. Iu used to work fine for me for quite long time, but now i cannnot do anything. Ive tried every tasks from apple support and it still doesnt work. please help. thank you

Hello there baku_k,
It sounds like your iPod shuffle just isn't being seen in iTunes no matter what you do on your PC running Windows 8. Without knowing the exact troubleshooting you have done, I would recommend that you look over the troubleshooting steps in the following article to help you determine what may be happening, named:
Apple - Support - iPod shuffle - iTunes Troubleshooting Assistant
Thank you for using Apple Support Communities.
All the very best,
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IPod touch 4th gen is not recognized and will not charge. Tried 3 cords. Help!

We have tried updating, restarting both the iPod and the Mac, 3 cords and 3 different connecting sights (computer, car, and treadmill). Not recognized and not charging.

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

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iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
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paying special attention to item #5
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iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
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What Apple troubleshooting did you try? This one?
iOS: Device not recognized in iTunes for Windows
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To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
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Hey Babetta94,
Thanks for using Apple Support Communities.
After reviewing your post, the iPod is not recognized in iTunes. A frustrating situation to be sure. You haven't mentioned what OS the computer you are using uses. You can choose what article to use either OS X or Windows from this quoted section.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
If you have an iPod touch:
For Windows: See iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
For Mac OS X: See iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Have a nice day,
Mario

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Try:
- Reset the dock
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
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Hi.
Was wondering if you could help.
My iPod shuffle 4th Gen does not appear on the lates iTunes. I have tried everything there is on google, but with no avail.
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iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
Cheers,
Allen

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I have tried everything I've seen suggested on various support communities, with no success.
I have gotten used to having to find a windows workaround everytime Apple updates iTunes, and this time it is especially frustrating.
I don't have any solutions, and I am responding to all of these types of messages in hopes of finding something that will work for me.
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My I-pod (4th gen) is not recognized in I-tunes or computer.

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