My I-pod could not be restored.

My Ipod gave an error when I tried to restore it and now it is at a screen that has the itunes symbol and an arror and a USB cord but it is already plugged into a USB. What do I do to make it work again?

See Here  >  http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

Similar Messages

  • 1st Gen Touch has a pic if usb cable going to a 0itunes logo. It's in recovery mode but keep getting "I Pod" could not be restored. Unknown Error occurred (1). Updated Windows

    Entered wrong password to many times, When i started tonight and after i charged my I Pod, It said "Device Disabled" for 6,688,000 mins. in   instructions for Recovery. After Updating Windows &  iTunes every time i try to Restore i Pod I get "iPod could not be restored. An unknown error occurred(1)." Tried everything it suggests when I click on "More Information" don't know what else to do...PLEASE SOMEONE HELP THE NOOB

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • TS3694 When trying to update or restore my Iphone I get an error message saying...could not be restored because firmware file is not compatible.  What is this and how can it be resolved?

    When trying to restore or update my Iphone 4 it errors out with message:..."could not be restored because the firmware file is not compatible."  How do I resolve this?

    Ask him if he has 'jailbroken' the ipod touch. Some jailbreaking firmware resets it to Ipad firmware and so it is very difficult to restore as itunes simply doesnt recognise it for what it is. It's Apple's solution to try and stop mass jailbreaking.

  • It says it needs to be connected to itunes and restored.  when i do that, it goes through the whole process then comes up with "iphone could not be restored. unknown error code (-1)".  Please help

    My brother gave me his old iphone when the touch screen went out on mine.  It's in great shape but when I received it, it says that it needs to be connected to itunes to be restored.  I have done this and it goes through the whole process then says iphone "iphone" could not be restored.  unknown error code (-1).  There is not a -1 code on the list and I have tried most of the suggestions.
    Does my sim card need to be in when I am doing this?  And any other suggestions?

    I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.

  • HT201210 I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up "The iPad could not be restored an unknown error occurred (1604) I have followed all suggestions  but still my iPad is

    I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
    "The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
    I have followed all suggestions  but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
    to update it now. Any help would be appreciated. rg

    When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

  • My iPad 2 will not restore using iTunes. It keeps telling me - the iPad "iPad" could not be restored. An unknow error occurred (4) - I have tried every suggestion I could find so far. Any ideas as to what I can do?

    My iPad 2 will not restore using iTunes. It just quit a week or two ago and showed that I had to connect to iTunes.
    When I do the "restore and update" it does not complete the "verifying iPad restore with Apple" and then shows the following message:
    The iPad "iPad" could not be restored. An unknown error occurred (40).
    I have tried it a number of times. Also turned of anti-virus and firewall. Tried on different computers. All resulted in the same message. The iPad is only 2 1/2 years old, so I hope it can be fixed.
    Does anyone have a solution?
    KandAfromMO

    Found this thread by searching the forum. I hope it helps.
    https://discussions.apple.com/thread/5471311

  • I have a ipad1 and turned it on as normal and i got itunes logo and white plug cable on screen and when i tried to update that button is not available to use only restore button so i tried restore and it keeps telling me the i pad could not be restored

    i have a ipad 1 tried to turn it on as normal and got itunes logo with a white plug cable on screen and it will not turn on i have tried to update on itunes but it wont let me so i tried restore and it comes up with a message saying "ipad could not be restored" An unknown error occured(9) i have checked that my cable is working which it is and i have uninstalled itunes and downloaded again and still cannot figure it out can anybody help please thanx ?

    Make sure itunes is updated to the latest version.
    Unable to update or restore
    http://support.apple.com/kb/HT1808?viewlocale=en_US
    Try a different usb cable, try a different usb port, disable any security or anti virus software. Try a different computer.

  • I have an iphone 6 plus which show iphone disable connect to itunes. i tried to restore but it won't work and everytime it says "Iphone "Iphone" could not be restored because firmware file is corrupted disconnect and try again later"

    last night while i was sleeping at somone has tried to open my passcode if Iphone 6 plus model A1524. Now i cannot see the passcode screen and it just saysi phone is disable connect to itunes . Then i decided to restore my iphone and i have download almost 4 firmware files (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.0_12A366_Restore.ipsw and iPhone7,1_8.0.1_12A402_Restore.ipsw and fourth one is iPhone7,1_8.2_12D508_Restore.ipsw.part) and restore (by holding shift in itunes and selecting file ) using itunes ( which is current version 12.1.2.27 64 bit) but for everytime two of them(while extracting ) which are (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.2_12D508_Restore.ipsw.part) it says "Iphone "Iphone" could not be restored becuse firmware file was corrupted please disconnect and try again later" .i have tried to download "iPhone7,1_8.3_12F70_Restore.ipsw " manually and via itunes (when i download and restore using itunes it says
    "There was a problem downloading the software for the iPhone ''iPhone'' A unknown error occured (9006).
    Make sure your networks settings are correct and your network connection is active, or try again.''
    but nothing works (While for rest of two it says firmware file is not compatible).. I'm tired of these now as i'm working on this problem for 5 days ...
    Please help me as soon as possible..
    sorry for my poor english..

    Hello JD_NINJA,
    Thanks for using Apple Support Communities.
    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
    Take care,
    Alex H.

  • I have an apple 3g, tried to update it to 4.2, but it wasnt successful, then they asked me to restore it .. to which im getting an error message of "the iphone could not be restored an unknown error has occured (error 1015), any solutions?

    i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured

    "This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
    Taken directly from this article http://support.apple.com/kb/TS1275.
    Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
    - Greg

  • The iPhone "iPhone" could not be restored. An unknown error has occured (3). How do I fix this?

    I had a problem with my iPhone 5 connecting to my service provider (verizon) and also to the internet just minutes after I had used the internet to browse before work this morning.  I tried soft reset, hard reset, and connecting to my computer, but nothing worked to get it back to normal.  I decided to do a system wipe and restore it as well, but I get that error: "The iPhone "iPhone" could not be restored. An unknown error has occured (3)."  I googled that and searched for literally 7 hours without any luck.  Any and all help is appreciated.  Thanks!

    This has just happened to me today. I have an iphone 5 on Verizon. I was using the internet on the device normally when it started. It couldn't access any online data even though it had 4 bars of service and LTE. I restarted it and it would be stuck "Searching for network". I tried wiping the phone with no luck. It gets stuck at around 99% of the firmware restore process and hangs there for about 25 minutes before itunes gives me the error described above. I tried the recover-mode restore with the same results.
    I need a working phone ASAP, this is extremely frustrating!

  • Am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, the iPod could not be restored. An unknown error occured (-1).

    Hi , I am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, "the iPod could not be restored. An unknown error occured (-1)." I would appreciate if anyone could let me know what the problem is and if it is possible how to fix it? Thanks

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My nano will no longer sync to itunes.  I tried to restore nano and received error message 1437 that nano could not be restored.

    My nano will no longer sync to itunes.  I tried to restore it and error message 1437 said it could not be restored.  Any thoughts on how I can sync or restore?

    Good day billoelwein,
    If you are having an issue with your iPod nano being unable to restore,  you may want to first try resetting the iPod. See the directions in this article -
    Reset your iPod - Apple Support
    If the issue is still present after a reset, you may need to restore your iPod nano back to factory settings. See this article -
    Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
    Thanks for using Apple Support Communities.
    Safe computing,
    Brett L 

  • HT201210 My iPad is not recognized by Finder or iTunes when it is plugged into the computer.  i ran the Restore sequence and got an error message stating "The iPad could not be restored.  An unknown error occurred (1611).  Can this be fixed?

    My iPad is not recognized by Finder or iTunes when it is plugged into the computer.  i ran the Restore sequence and got an error message stating "The iPad could not be restored.  An unknown error occurred (1611).  Can this be fixed?

    iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
    Security software issues covered in: iTunes: Troubleshooting security software issues - http://support.apple.com/kb/TS3125

  • The iPod could not be restored - error code 1433

    Just today I went to sync my 4th generation 20GB iPod with my Mac and iTunes gave me the following error message:
    "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnected and reconnecting the iPod."
    I tried disconnecting and reconnecting several times, but always got the same error. I then tried to restore the iPod. iTunes then hung for several minutes before presenting another dialog box with the following error message:
    "The iPod "iPod" could not be restored. An unknown error occurred (1433)."
    Upon clicking the More Information button I was directed to the following web page:
    http://support.apple.com/kb/TS1372
    I've tried restarting the computer and connecting the iPod to a different USB port. The windows suggestions would seem not to apply. I read somewhere else on these forums that the error code was previously triggered when people tried to update older iPods with the then-new iTunes 7.6. Is it possible that iTunes is unable to restore an iPod as old as mine?

    From my experience it can be either an iPod or computer problem, try to prove it by doing a restore with another computer, if it works then you need to deal with the computer.
    In my case, I finally found out it was the bad USB hub causing the problem ... don't use the hub without the external power

  • IPod touch 1st generation could not be restore on iTunes, an unknown error occurred (1). how can i fixed this case?

    My iPod touch 1st generation could not be restore on iTunes, the message was "The iPod "iPod" could not be restore. an unknown error occurred (1)".
    my serial number is AB1905714N
    how can i fixed this case?
    thank you

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

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