My i pod has loading thing under the apple symbol on screen what do i do it doesnt respond and restarting it doesnt help
my i pod has loading thing under the apple symbol on screen what do i do it doesnt respond and restarting it doesnt help
If not successful try the remaining items of
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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My computer comes on but with the loading bar under the apple logo. The bar only loads partially and then the computer shuts off. How do I get this fixed?
If you are still under warranty and/or have AppleCare, call them. Let them deal w/it.
OOW: Please advise of which model iMac you have?
http://support.apple.com/kb/HT1758 How to identify iMac models
OS X Mavericks (10.9)
If/when you get your problem resolved, you need to update your OS. -
I cannot turn on my MacBook pro. When I turn it on all I get is a grey screen with a grey spinning thing under the apple. Can anyone help?
Reinstall OS X.
Reinstall Snow Leopard without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
====================================
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless. -
My MacBook Pro shows the logo in a white screen when I ask for a Software Update under the apple. Actually it stays blank on Featured, Top Charts, Categories and Purchases as well. What up? Thanks.
I am having exactly the same problem right now. After some research, it looked like my HD was toast. I replaced it today, that part was easy, but now I cannot seem to use my original Install Disk to format the new HD. I get a grey restart screen, or if I get to the Language Selection screen, my cursor is frozen in left corner and I can't use it.
Very frustrating, hope someone else has some ideas!
PS My MacBook was about same age, and "expired" in exactly the same way as yours. -
I have a first generation MacBook Air that has been refurbished via the Apple store. I installed Snow Leopard about a year ago and now, my computer wont update! It will download the updates restart my computer, but then I get an error message and the computer wont restart!
What is a error message and what do you see when it appears?
Haven't much problem with Airs around here, since they have a SSD they tend to be more reliable.
Perhaps it was a bad update, have you ran through this list of possible fixes?
Do as many as possible, starting with #1. Until the problem is resolved.
Use the boot 10.6 USB instead of the disk of course.
Step by Step to fix your Mac -
my iMac won't boot up. I hear the chime and the Apple symbol appears but there is no whirling indicator that appears and after a while the computer screen goes black and the whole cycle starts again. There have been occasions when it has actually started and I have the dashboard appear but then the screen freezes
Since you have Lion v10.7.4 installed, use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
-
I-Pod touch will not respond. I tried to "restore" it through I-Tunes and update which took nearly two hours, but it still only gives me the Apple symbol and does nothing else whatsoever. It seems completely locked up. Any help? thanks much!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iMac has been running a little hot, it was suggested to run the Apple hardware test (AHT), as heat can cause problems witht he hard drive.
The AHT revealed the error code 4MOT/4/4000003:HDD-1393 which I assume means a hard dtrive problem. But, what do I do. Is this a critical error or a minor fault. Everything is running as normal, but the machine is getting a little hotter than usual.This indicates problem with HD fan.
Exact nature of the problem is only known to Apple.
We have no way to interpret this error code.
Keep a backup of your data.
When you get a chance, take the Mac to the nearest Apple store to have it tested.
Best. -
i have my mac book frozen when i put os disc in and pressed restart it went to restart apple logo cam on screen and now it has stayed like that for 24 hours i have not been able to eject disc or response fromkeypad please help
Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:
/usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes. -
My iphone 5 has green lines on the edges of my screen.What can i do???
My iphone has green lines on th edges,apple replace the display of iphone 5 or i have to change my iphone.my iphone have 11 months
Hi, Theo1997.
Here is a resource that may provide some troubleshooting steps to help with this issue. See the section related to the iPhone display.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If all troubleshooting steps have been processed, I would recommend taking a look at the section labeled Issue not resolved.
Cheers,
Jason H. -
When I close my Mac Book Pro the apple stays lit. What do I do?
When I close my Mac Book Pro the apple stays lit. What do I do?
Repair permissions and restart your computer.
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM -
My iPhone has turned on but it won't go beyond the apple symbol ?
When I turned my iPhone 5 on the apple symbol appeared on screen but two and a half hours later the phone has not started . The Apple symbol is still on screen but I cannot turn it on or of it is just completely froze . Can anyone help . Thanks in advance
The first thing to do when you have a problem, is to do the reset:
hold the Power button and the Home button at the same time and keep them pressed, hold, until you see the white apple logo and then let go.
Let it start again. -
Msg comes up "This i-pod cannot be used because the Apple Mobile Device Service is not started"
Having trouble with my i-pod touch. When I plug in the i-pod to the computer a message comes up "This i-pod cannot be used because the Apple Mobile Device Service is not started" - Any ideas ?
How to restart the Apple Mobile Device Service (AMDS) on Windows
iTunes- How to remove and reinstall the Apple Mobile Device Service on Mac OS X -
i received this phone from my brother because he wasnt using anymore, he wiped the memory and now all i get is a screen with the apple symbol on it. what do i need to do to get tis to work?
Try holding the home button and power button for 10s until the phone reboots and you see a usb and iTunes symbol. From there, connect it to your computer and do a restore.
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Why won't my macbook air turn on completly just at the start up page and under the apple logo there's a bar that just loads and when its done loading the Mac just powers off this just happens over and over I'm afraid if I do any thing my pictures will be lost on the computer ???
Hi jasonfromforthworth,
Thanks for the question. If you have updated to Yosemite, then the Apple Logo with the status bar is the expected behavior for when the computer starts up. However, the powering off is not supposed to be happening ... so here are some steps to take if your MacBook Air won't turn on.
OS X: What is Safe Boot, Safe Mode? - Apple Support
http://support.apple.com/en-us/HT201262
Starting up in Safe Mode
Follow these steps to start up into Safe Mode.
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup sound, press and hold the Shift key. The Shift key should be pressed as soon as possible after startup, but not before the startup sound.
Release the Shift key when you see the Apple logo appear on the screen.
After the Apple logo appears, it may take longer than usual to reach the login screen. This is because your computer is performing a directory check as part of Safe Mode.
To leave Safe Mode, restart your computer without pressing any keys during startup.
Troubleshooting: My computer won't turn on - Apple Support
http://support.apple.com/en-us/TS1367
This article discusses what to do if your Mac won't turn on. To differentiate this from a display issue, be sure that when you press the power button:
You don't hear a startup chime.
You don't hear any fan or drive noise.
There is no video on your built-in or external display
If your computer has power but doesn't display any video, it may have one or more of these similar symptoms when you press the power button:
You may hear a startup chime.
You may hear fan or drive noise.
You may see a light from the Sleep LED (if your Mac has one).
Pressing the Caps Lock key on the keyboard causes it to light.
If any of these display-related conditions occur, see Troubleshooting: My computer has no video instead. Otherwise, continue with this article.
If your computer won't turn on, try each of these steps:
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
Reset the SMC.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Last Modified: Oct 22, 2014
I hope this information helps ....
- Judy
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