My i pod has songs in the library but cannot update - PLEASE CAN YOU HELP?!
I keep getting the message that says
"song's on the i pod cannot be updated because all the playlists selected for updating no longer exist"
I currently have no songs on my i pod and can't seem to get them from my library to my i pod.
Do i need to create a new playlist and if so how do i do it?
Any help would be greatly appreciated.
This post will sort out your missing playlist problem: Hudgie - iPod cannot sync because one or more playlists are missing
Similar Messages
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for some reason , when i access the cloud , it has duplicated a playlist over and over , with no songs in it and i cannot remove it , can you help ?
This post will sort out your missing playlist problem: Hudgie - iPod cannot sync because one or more playlists are missing
-
I can't use my itunes money cause i can't remember the answer they ask me, please can you help me?
Because i got my new iphone5S i can't use my i Tunes money cause they ask questions that i don't remember, please can you help me?
Hello Mario,
Congratulations on your new iPhone 5s! Also, thank you for the details of the issue you are experiencing with your security questions. I found an article with some useful information if you cannot remember the answers to your security questions:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
You can find the full article here:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I accidently knocked some keys on my keyboard. I do not know which keys my hand knocked but it caused Firefox to go beyond my visible screen at the top. The base of Firefox is still okay and views correctly. But the head is missing I cannot access my menus items such as Bookmarks etc. The screen does drop down if I push my curser up but not enough to show the menu items. Can you please help?
Thank you for your help - this definitely sorted it out!
-
see above question
quick google search brought this article up from University of Regina in Canada.
http://www.uregina.ca/compserv/network/ipad_faq.html
They say to use ReaddleDocs for accessing their NetStorage account. Is that one of the apps you have tried?
Sounds stupid but have you asked the IT Dept. at your work if they have any insider info from Novell? Or even the Novell forums?
Good luck. -
I am partially deaf and have been trying to get my mini iPad to activate the accessabilities for captions and hearing facilities could someone help please thanks
Hey Pick wick!
I have a link for you to the user guide for the iPad, where there will be more information for you about these various accessibility features and their uses:
Accessibility features - iPad User Guide
http://help.apple.com/ipad/7/#/iPad9a2465f9
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
My ipod connects to the computer but will not charge, can you help?
My ipod will not charge. I have tried charging via the mains and via the computer. The computer recognises it but it still won't charge. Any ideas as to what the problem might be?
See the not-charging topic of:
iPod touch: Hardware troubleshooting
Another charging source?
Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
Time for an appointment at the Genius Bar of an Apple store. -
my iPod has not been working for a month now and i was hoping that you could help me.The part where you charge and sync the iPod is not connecting.There is defiantly not the lead as we use it for the iPhone and that works please could you help!
yours sincerly
jackfromsurreyWhat I am saying is ..........
The iPhone HAS to be active making calls on the UK carrier network for the carrier to identify as "theirs" and therefore eligible for the Carrier to unlock
The way to achieve this is to use a PAYG sim making and receiving calls to establish a customer relationship with the Carrier and then follow the Carrier's process to unlock
With a PAYG it usually means adding a specified (by the carrier ) amount usually £15 /£20 depending on the carrier
This is how O2 function and according to Gemma this is how Vodafone work -
Whatever happened to the songs of the week. It dissapeared. Can someone help or point me where it was moved to? Thank you.
It looks like it's no longer being done (whether permanent or only temporary I don't know), there have been a number of other posts about it no longer showing in various countries stores
-
I have a Maxtor 3200 which has stopped communicating with my iMac for no reason can you help i'am running the latest system
I have never seen this before. Try using these installers
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers) -
My App store doesn´t work under my user. Everything is ok if I start with a guest user. I have a Yosemite MacBook Pro. How can I solve this? Because I'm unable to open the App Store, Mail, Contacts and so on. Please can you help me.
Here it is. Hope that helps. Thank You.
28/01/15 21:57:12,043 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
28/01/15 21:57:12,051 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,056 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1497]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
28/01/15 21:57:12,427 com.apple.xpc.launchd[1]: (com.apple.appstore.18776[1494]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,472 ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
28/01/15 21:57:12,506 AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
28/01/15 21:57:12,043 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
28/01/15 21:57:12,051 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,056 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1497]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
28/01/15 21:57:12,427 com.apple.xpc.launchd[1]: (com.apple.appstore.18776[1494]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,472 ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
28/01/15 21:57:12,506 AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
28/01/15 21:57:12,043 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
28/01/15 21:57:12,051 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,056 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1497]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
28/01/15 21:57:12,427 com.apple.xpc.launchd[1]: (com.apple.appstore.18776[1494]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,472 ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
28/01/15 21:57:12,506 AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.ReportCrash[1497]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.appstore.18776[1494]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV.lan Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent[1495]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent[1500]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for LaterAgent[1500] version ??? to /Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215713_MacBook-P ro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215345_Ma cBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync[1498]): Service exited due to signal: Abort trap: 6
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for AddressBookSourceSync[1498] version 9.0 (1563) to /Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-28-21571 3_MacBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-2 8-215344_MacBook-Pro-de-HV.crash
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c34510 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c350c0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:14 MBP-de-HV soagent[1507]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.soagent/ modes[1]=0700: Permission denied
Jan 28 21:57:14 --- last message repeated 1 time ---
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 IMCore 0x00007fff9509b80b IMTranscriptChatItemEqual + 176400
12 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff93103b26 dispatch_once_f + 117
14 IMCore 0x00007fff950524eb OBJC_METACLASS_$_IMSPIMessage + 455538043
15 IMCore 0x00007fff95087650 IMTranscriptChatItemEqual + 94037
16 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
17 libdispatch.dylib 0x00007fff93103b26 dispatch_once_f + 117
18 IMCore 0x00007fff95086964 IMTranscriptChatItemEqual + 90729
19 IMCore 0x00007fff9508827b IMTranscriptChatItemEqual + 97152
20 IMCore 0x00007fff95052f76 OBJC_METACLASS_$_IMSPIMessage + 455540742
21 IMCore 0x00007fff9508a88f IMTranscriptChatItemEqual + 106900
22 CoreFoundation 0x00007fff894648a6 ___forwarding___ + 518
23 CoreFoundation 0x00007fff89464618 _CF_forwarding_prep_0 + 120
24 IMCore 0x00007fff95088146 IMTranscriptChatItemEqual + 96843
25 IMCore 0x00007fff9508843e IMTranscriptChatItemEqual + 97603
26 IMCore 0x00007fff950885fc IMTranscriptChatItemEqual + 98049
27 IMCore 0x00007fff9508887d IMTranscriptChatItemEqual + 98690
28 MessagesHelperKit 0x0000000101661dae MessagesHelperKit + 7598
29 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
30 libdispatch.dylib 0x00007fff93103b26 dispatch_once_f + 117
31 libobjc.A.dylib 0x00007fff8a6f41b5 _class_initialize + 649
32 libobjc.A.dylib 0x00007fff8a6f3f7f _class_initialize + 83
33 libobjc.A.dylib 0x00007fff8a704777 lookUpImpOrForward + 322
34 libobjc.A.dylib 0x00007fff8a6ee1ac objc_msgSend + 236
35 Foundation 0x00007fff8de18669 -[NSBundle loadAndReturnError:] + 693
36 MessagesHelperKit 0x0000000101664045 MessagesHelperKit + 16453
37 libdispatch.dylib 0x00007fff93108323 _dispatch_call_block_and_release + 12
38 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
39 libdispatch.dylib 0x00007fff9310fcbf _dispatch_main_queue_callback_4CF + 861
40 CoreFoundation 0x00007fff8946dc79 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
41 CoreFoundation 0x00007fff8942a30f __CFRunLoopRun + 2159
42 CoreFoundation 0x00007fff89429858 CFRunLoopRunSpecific + 296
43 Foundation 0x00007fff8de43849 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
44 Foundation 0x00007fff8df3f24f -[NSRunLoop(NSRunLoop) run] + 74
45 soagent 0x0000000101656be5 soagent + 3045
46 libdyld.dylib 0x00007fff933045c9 start + 1
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music[1506]): Service exited with abnormal code: 1
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:14 MBP-de-HV.lan com.apple.dock.extra[288]: SOHelperCenter main connection interrupted
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.soagent[1507]): Service exited due to signal: Abort trap: 6
Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for soagent[1507] version ??? to /Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215714_MacBook-Pro- de-HV.crash
Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215346_MacBo ok-Pro-de-HV.crash -
My right click is not working and producing the context menu or ability to drag files and folders. I just spoke with a phone support person and we checked that all the mouse/trackpad options for right click were correct and checked.
Please can you help with this.
It has only just happened in the last few days.
Many thanksYou might want to update your profile so that we can see what model iMac you have and what version of OSX you're running.
For this question, it might help to know if you're dealing with a trackpad, Magic Mouse, or something else?
(Until your issue's resolved, you can Control-Left Click to get the right click functionality). -
I have purchased a new Mac power book 10.9.2. I cannot open adobe illustrator CS4 and get the error message 150:30. Can you help?
You are welcome, Sharon.
You should be aware that the newest version, CC, is only available as a subscription.
CS6 can be purchased at Adobe, or second hand, see below.
Older versions such as CS5 can only be bought second hand, with a licence transfer through Adobe, requiring that the licence has not been used as a basis for an upgrade. -
My daughter has an iPod and FaceTime has stopped working as she is not able to verify her email address please can you help.
As long as you can't get a hold of the device, you can't do anything more than talking to your daughter about it.
Erasing the device could also be an option to keep her from using apps you don't want her to have on her device.
Try talking first -
Please can you help....
I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France.
I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade.
I was asked in the shop if I wanted a black or white one, I asked for a Black one, as all my iPhones have all been Black as I DON'T LIKE White ones. (sorry)
I was told my phone would arrive in a week so I waited with broken phone for new one. The following week I was told it would be the following week, the following week i was told the same but the assistant in the shop told me they would ring me when it arrived. Three days later i recieved a text from the shop to say the phone would be in tomorrow, when I went in they said it had not arrived and they would call me when it was in the shop.
They called me on Thursday the 17th of October to say the phone was in the shop.
I arrived at the shop at 6:00pm after my work, the shop closes at 7:00pm. I recieved the phone, signed for it and extra unwanted insurance with I was told I could only canceled in a month. I was then told they didn't have any sim cards in the shop, i said no problem the Phone i assume will need charging so i will take it home and charge it and return for the sim tomorrow.
So the Phone remained boxed.
When I returned home and opened the box I realised it was a white one, I replaced the lid put it back in the bag, and returned it to the shop first thing Friday 18th October, to point out the error, only to be told "to bad" ?? I was told I could have changed it the night before but not this morning? They said I had ordered a Black one but as I had signed for a White one nothing can be done. I was angry and left the shop. I returned later the same day with a French friend to try and resolve this problem, as I wasn't sure if something was being lost in translation. I didn't think I was being unreasonable, it is a very expensive piece of equipment and this wasn't what i wanted. They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold, and that mine was a silver one.
I then thought it was my mistake as it was a new phone. She put a sim in the phone put it in the box and I left for a business meeting only to arrive and see a Black iPhone 5s sitting on the table??
So I then returned back to the shop with the Black one and mine still all boxed and untouched to prove they had blatantly lied to me an hour ago, only to be told that there was nothing they were prepared to do.
Is this fair practice ? I am at a loss with this and am looking for help ?Welcome to the Support Communities. This Apple doc may be of interest:
Channel Member Code of Conduct
Kings74 wrote:
They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
"iPhone 5s — Available in silver, gold, and space gray" (Source)
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