My i pod is disabled because i forgot my password, do i have to restore my i pod because i dont want to loose all my files, is there any other options?
my i pod is disabled because i forgot my password, do i have to restore my i pod because i dont want to loose all my files, is there any other options?
Maybe a data recovery company can help. Otherwise you will have to erase the iPod tn order to regain use of the iPod. You can also restore from your last backup. The Disbled is a good security feature.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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i forgot my passcode and it said to connect it to itunes. I dont want to loose my images, i m not sure if i backed up
Here's what you need to do:
http://support.apple.com/kb/HT1212
If you don't have a backup, you will lose your photos. -
I'm trying to buy an album but when I press buy now, it says this album is only purchasable in england, but I cant change region because I dont want to lose all my money? help
You can only purchase content from your own country's store - if your account is not based in the UK (and you are not in the UK) then you won't be able to buy content from there. Is the album available on other music download purchase sites in your country ? You could try contacting Apple to say that you want it adding to your store, but ultimately it's the distributor/record company that will have to grant Apple a license to sell it there : http://www.apple.com/feedback/itunes.html
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I'm able to login apple store ,and I want to buy a software in apple store, it requires me to answer security questions but I forgot that, after sevaral attampts ,it was locked,it tells me that I must try after 8 hours.Is there any other option to solve?
http://www.apple.com/support/appleid/security/
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My iPod is disabled and it says connect to iTunes. The only way i found to fix it is to restore it but i don't want to loose all my data. What should i do?
You must restore it, losing anything you have failed to backup or store on your computer or cloud service.
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hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.
hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.
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Hello,
I have an iPod touch 4 generation. I have a problem that my PC is broken and I later forgot my password. How can I restore the system without a PC. Because I have receipts from the rest because I POD andYou need a computer with iTunes installed to regain use of your iPod. Unless you have the iPod backup file from the syncing computer all you can do is to restore the iPod to factoery defaults/new iPod. You will also need to place the iPod in recovery mode is you restore the iPod on other than on its syncing computer. For reoverymode see:
iPhone and iPod touch: Unable to update or restore
Remember the passcode is a security feature. -
I need to retrieve files from my iPad but I forgot my password. I tried to restore it but then it said I had to turn off Find my iPad on my iPad. I can't do this because I can't get into it. What do I do?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
my ipod is disabled and i forgot the password and after that i plugged it in itunes and it still wont let me and the buttons arent working so i cant put it in recovery mode so what do i do!!
Use this program to place the iPod in recovery mode. Then restore.
RecBoot: Easy Way to Put iPhone into Recovery Mode -
my ipad is disabled permantly and i dont want to loose my pictures i keep going through the 5 steps and each time it says "itunes cannot connect to ipad because it is locked with a passcode" WHAT DO I DO PLEASE HELP ME. thank you. sorry about spelling.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again. -
My ipod is disabled because i dont know the password
my ipod is disabled because i dont know the password
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I ve got an iPhone 6 with iOS 8.1.1i forgot my password i ve tried to restore it from itunes but in the middle of the downloading it asks for password how do i restore my phone?
Hi there pablo nina,
Welcome to Apple Support Communities.
It sounds like you’ve forgot the passcode for your iPhone and you want to know how to restore it. The article linked below will walk you through the process of restoring your iPhone from recovery mode using iTunes.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Cheers,
-Jason -
I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail? I called the Apple customer service and it was helpful, except I recieved an e-mail that expired 3 hours later, I can't call them again because I am overseas and it's really expensive to keep on calling international numbers! . Can anyone PLEASE help me?
I can't use any of my apple products properly such as my iphones because of iCloud and I can't purchase items on Apple TV!
Thank you.Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team. -
I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?
Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.
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My computer crashed with all my itunes files. I was able to get some off and transfer them to another computer. I am afraid to sync my ipod to the new computer becaused I do not want to loose all of my playlists and other music. Will this happen?
To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
Delete the "songs" that do not play in your iTunes library and reimport them.
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