My I-pod is frozen. I already tried to restore and it didn't work

Hello,
My I-pod froze just a few moments ago. I tried to put it into a computer to charge the battery because it was getting low. I-Tunes didn't read it at all. I tried restoring it twice and that didn't work. No matter I do, it won't respond. The screen is in the middle of the song and it's just sitting there. Any suggestions on what to do? Thank you!

Mine is doing that too. I tried the Menu/Center button. It's definitely fully charged. I've clicked from Hold/not several times. I've turned off/on. I've 'Reset' - nothing is working. It's been doing this for a week.
I called the 800# - I thought the dude was really nice. I was disappointed to find that I'd hafta pay $30 to have it shipped/$39 for 'agreement'. I've only had it for a couple months...
The dude hung up on me! Thanks, Adrian for wonderful customer service
Guess I'll drive out to a store and see what they tell me.

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