My i pod is locked and asking me to contact itunes , what to do?
my i pod is locked and asking to contact itunes?
http://support.apple.com/kb/ht1212
If the iPod doesn't appear in iTunes, or reports that you need to unlock it before iTunes can sync to it, see:
http://support.apple.com/kb/HT1808
Regards.
Similar Messages
-
why did the system always show me that I could not perchase and ask me to contact itunes support？
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
A passcode was not created when we first set up my son's ipad mini 3 however the ipad is now locked for some reason and asking for a passcode. What do we do?
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
i use japan apple id to download app in japan app atore called puzzle&dragon and i use hk apple id to buything inside when i finish enter credit card ID but it said can'tcomplete my buying and ask me to contact ITunes store
Click here and request assistance.
(78182) -
I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?
You cannot return to previous state. The update re-locked the iPhone
to the original carrier. You must contact the original carrier to see if
they offer unlocking and if you qualify.
What does it say when you look at Settings=>General=>Carrier?
Be advised that if your iPhone had previously been hacked/modified/
jailbroken to work with other than original carrier, it may be impossible
for the original carrier to unlock it properly. -
My mum can't access her account. It says its locked and asked for her security questions, but she can't remember what they are. How do we access her account?
Hi sarahmcmast3r,
If you are having issues accessing an account and can't remember the security question answers, you may find the following article helpful:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Regards,
- Brenden -
TS2634 ipad screen lock and ask for passcode
my ipad screen lock and ask for passcode, which i don't remember. my kid change the passcode. Aslo, it talks for passcode 4 values require.
Is there any reslove for this issue?? Thank you.iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
my iphone 4 is disabled and asking to connect to itunes..... but i resently restored my laptop by which i deleted itune.. so i dont have any back up. so now how can i unlock my phone without restoring it to factory settings... because i eant all my stuff
there should ba a way to undisable it without loosing all of your data
-
My iPad is locked and has this message "this iPad hasn't been backed up. Backups happen when this iPad is plugged in, locked, and connected to wi fi". What should I do to continue using it please?
Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it. -
My iPad is locked and shows that Please connect iTunes since iPad has been stopped to be used. How to unlock it?
Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
When iPhone locked and restored through sync with iTunes do you lose everything on the phone
When iPhone locked and restored through sync with iTunes do you lose everything on the phone
Hello Jamiem75
If you have to restore, yes everything will be erased from your iPhone. If you have a backup, you can put that backup after the restore.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
-Norm G. -
My daughter was fooling around with the settings and now her ipod is locked and her code wont open it . what can we do
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
When I try to install my OS X Mountain Lion it says that my HD is locked and therefore cannot be installed. What can I do??
Welcome to Apple Communities
http://support.apple.com/kb/DL1524 -
after updating iphone 4s to ios7 , it restart and asking me to connect itunes , i connect it to the pc wz cable, the message appear that itunes couldn't contact iphone sofware update server coz there is no internet , i try other one and it works normally
Oh ...
That makes it difficult. My new (working) phone is a 4S and the SIM card does not fit. The old SIM card is in the 3GS but as far as I know it was was deactivated.
But it seems that with other updates over the last couple of years this was not necessary and my partner went through the same update with her 3GS with no problems.
Should I go to my AT&T dealer and purchase a new SIM card? Is there still a new one available? -
My iphone suddenly crashed and asked for restoration, however itunes sends error message of host not available (3014), what should I do?
Try -
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
3014
Restoration of code 3014 will not work?: Apple Support Communities
Maybe you are looking for
-
Hi, I need your advice in two following cases. 1- I have a jsp page which is worked as a search engine. there is a input text box on this page. For each character types on this box, jsp page calls a servlet to retrieve the qualified records from the
-
How to start metric check one time?
Hello , after we get an Problem with the metric "Owner's Invalid Object Count" we recompiled the obejcts! The Agent check that Metric only one time a day. We didn't want to change the policy. Is it possible to run an Metric check or all Metrics manua
-
SQL script into a CASE statement ?
Hy, can someone tell me, please, if is it possible insert into a case statement (shell unix script) one or more SQL script ? For example : case aaa in 1 ) sqlplus blabla <<! update ... insert ... 2 ) esac Thank you very much ! Andys
-
How do i disable irda in bios?
I am using win xp Sp1, can anyone tell me how to disable irda in bios. Thanks.
-
BSP(htmlb) - spinning wheel interact between two views,
hi all, if i click button in first view it will opens second view . The second view contains some more data's so it takes too much time to dispaly datas, in mean time i want to give spinning wheel or some process bar in between two views, how can i g