My i pod touch crashed and is displaying a blank yellow screen and won't turn off what can i do?

My I pod crashed and now displays a blank yellow screen i can't switch it off what can I do.

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

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    Did you try any of the reset steps, etc. outlined in some of these forums or pretty much do nothing until it started working again? Also, do you have an iPhone 4 as Sam The AMAZING does?
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  • My i-pod touch 4g is frozen on a blank white screen how can i unfreeze it

    my i-pod touch 4g is frozen on a blank white screen how can i unfreeze it ?

    - Try a reset.
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    least ten seconds, until the Apple logo appears.
    - Connect to computer. If shows in iTunes restore
    - If still white, let battery fully drain. Charge for an hour and then try the above again.

  • My phone recently crashed and won't turn back on.

    My phone ( iPhone 5c, IOS 7.3 ) recently crashed and won't turn back on. I randomly looked at my phone and there were green and red horizontal lines flickering. My immediate thought was to try to turn it off, so i could try to turn it back on. I held the home and power button down and the screen went black. When i tried turning it back on ( holding power button ) there was no response. For the past day, my phone hasn't been responding to anything.
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    (A day before the crash my phone cracked from a serious fall onto a concrete floor without a case I do not know if this has any relation to the crash )
    It most likely has a lot to do with your crash.
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    If this doesn't help, then make a Genius Appointment and take it in for service.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • My iPod Classic 160 is in disc mode and won't turn off, itunes doesn't recognize it - ¿how can I make it work again?

    My iPod Classic 160 is in disc mode.  I responds to nothing.  iTunes doesn't recognize it.  It doesn't sync.  I've tried to restore and got error 1429.  Now it just stays in disc mode and won't turn off.  I'm keeping it connected to the charger so it doesn't go dead.  Is there anything I can do to resurrect my pod?

    To get out of disk mode do a iPod Hard Reset.
    Toggle the Hold switch till you dont see the red mark.
    Press Menu and Center buttons simultaneously for about 10 secs till the Apple logo comes ON then release the buttons
    Select your preferred language.
    See this Apple support Article on the 5Rs.
    http://www.apple.com/support/ipod/five_rs/classic/
    If you try to restore and get a1429 error message, read this Apple Support Article
    http://support.apple.com/kb/TS1372
    Good Luck!

  • My itouch wont exit from an app and won't turn off.

    My itouch wont exit from an app and won't turn off. I've tried assistive touch. I can do stuff on the app but can not leave the app. PLEASE HELP!

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
      iOS: How to back up

  • My iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

    my iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

    Reset the phone like the manual says:  hold the on/off switch and the home button simultaneously until the Apple logo appears.  May take up to 30 sec

  • My LOST iPhone is offline and apparently, inadvertantly turned off! Can it be turned on remotely so that I can utilize "Find My iPhone"??

    My LOST iPhone4 is offline and apparently, inadvertently turned off. Can it be turned on remotely so that I can uilize "Find my iPhone"?
    I have the serial #,  and phone #, and Verizon is my carrier.

    Lost or Stolen iOS device > http://support.apple.com/kb/HT5668
    Elleryfromwa wrote:
    . Can it be turned on remotely so that I can uilize "Find my iPhone"?
    No.

  • HT201656 Email is unusable as it keeps trying to load emails and won't stop. What can I do?

    Email is unusable as it keeps trying to load emails and won't stop. What can I do?

    Try closing the mail app completely and reboot your iPad. Assuming that you are running iOS 7 .....
    Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the Mail app and then swipe "up" on the app preview thumbnail to close it.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I 5c fell in toilet and won't turn off. have it in rice, how long will it take?

    I 5c fell in toilet and won't turn off. have it in rice, how long will it take?

    How long will what take? You should leave the phone in rice for at least 4-5 days. At that point, plug the phone in and let it charge for about 15 minutes and see if it turns on. Accept the fact your phone will probably never work properly again.

  • There is a iTunes and a plug showing and won't turn off?

    There is a photo of iTunes and the plug and won't turn off. It's frozen

    Recovery Mode:
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    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • Iphone 4s is frozen and won't turn off.  How do I turn it off if the button at the top doesn't work?

    My iphone 4S is frozen and won't turn off.  Is there another way to reboot or turn off the phone besides the button at the top?

    Try to Reset your device. 
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  • Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

    Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

    My phone is doing the same thing. My computer acknowledges that I have connected my iPhone 4, however, iTunes will no longer connect or sync to my iPhone 4. I have uninstalled iTunes, Bonjour and all Apple products from my pc. I have re-installed them back on. I have reset my phone. I have emptied my temp folder. I have done everything. If my iPhone cannot update and sync with iTunes then I may as well get another phone from somewhere else. I am disappointed that I cannot resolve this issue.
    Rebeccaspe31, were you able to resolve your issue? If so how?

  • HT1688 my Iphone 5 has a black screen and won't turn off/on. It locked on my yesterday while in photos and then it went black.

    my Iphone 5 has a black screen and won't turn off/on. It locked on my yesterday while in photos and then it went black.

    Hard Reset: HOld the home button and the sleep/wake button of your iPhone for about 10 to 15 seconds at the same time. Holding down both buttons at the same time  till you see the apple appear

  • My  Iphone is frozen on the download screen and won't turn off, how do I fix it?

    I tried to download the IOS 5.0.1 and for some reason the screen froze and won't turn off. I tried shutting it off, but it won't do anything. Any ideas?!

    This happened with my phone also.  I unplugged it from the computer, and held down both the on / off key and the centre command key for about 20 seconds.  This then restarted the phone and allowed me to restore it through itunes.  Hope this helps

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