My I Pod works sometimes.Reset ?

I got an I Pod Touch a short time ago and thought I mastered it.However problems have now started whereby I have now lost most of my I Tunes Library(Approx 400 songs),which has now been found in a mxl file?I do not know how this has happened!Furthermore all my purchases from I Tunes store are playing in correct,Idid remedy this but it has back to playing incorrectly.I have also paid for further storage  for I Cloud and this was downloaded and showed,but now I cannnot get  into .Lastly if the songs are downloaded to I Cloud,does jit make more storage space on the I Pod.I think II have printed out loads of instructions from many places and nothing works.Is there a way to start again.Thanks for any help  in these matters

This is the ipod touch forum.
Try posting in the ipod nano forum.

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