My i tunes does not recognize the Iphone

My itunes on the pc will not recognize the iphone.  It has worked in the past but now now.

Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

Similar Messages

  • The i Tune does not recognize my iPhone

    The I tune does not recognize the Iphone. I restarted my iphone anf my compter. remove and install I tune. Nothing helped

    You are trying to download "iTunes" to your iPhone?

  • I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

    I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

    Hey Stan1958,
    Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
    Windows
    iPod appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    Thanks,
    Matt M.

  • TS1500 Windows does not recognize the iPhone as existing, though iTunes can see it.

    Windows does not recognize the iPhone as existing, though iTunes can see it.

    I found a webpage where a user reported the same issue as me.
    He said he determined that "foreign pictures" -- meaning any pictures not taken using the iPhone's camera -- were the cause. Once he deleted the "foreign pictures" -- such as pictures obtained from receiving texts from others which included pictures that he saved onto the iPhone, then iTunes worked.
    In my case, the fix was to upgrade the iPhone's OS from 5.1.1 to the latest version.
    Now, both issues are solved:
    Windows recognizes the iPhone as a storage device.
    iTunes can see pictures that I've saved on the iPhone.

  • I am trying to update my i-tunes.  It says that i-tunes does not recognize the server.  What should I do?

    I am trying to update my i-tunes.  I keep getting the message that i-tunes does not recognize my server?

    Follow these instructions. When you restore the iPod as the articles say the iPod will also be updated.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

  • ITunes does not recognize the iPhone and hang often

    Hello,
    I am an owner of an iPhone 3GS and am very happy with this device.
    However, I still had some problems with the synchronization, since iTunes very often depended on when you connect iPhone and the device was detected only after several cold starts.
    Today I found a very simple solution that does not appear to help on your support pages.
    I changed the USB setting in the BIOS and the problem appears not to since then.
    I have at changed at
    Advanced --->>> USB Configuration --->>> Legacy USB Support
    Legacy USB Support Enabled was --->>> Enabled
    Now, Legacy USB Support is --->>> Auto
    I think it would be helpful for your support and their clients, where such a reference would be included on the help pages.
    Sorry my english isnt good
    Best regards from sunshinig Germany
    * German *
    Hallo,
    ich bin seit kurzem Besitzer eines iPhones 3GS und bin sehr zufrieden mit diesem Gerät.
    Jedoch hatte ich bis heute einige Probleme mit der Synchronisation, da iTunes sehr oft beim Verbinden vom iPhone hing und das Gerät nur nach einigen Kaltstarts erkannt wurde.
    Heute habe ich eine sehr simple Lösung gefunden, die nicht in der Hilfe auf Ihren Supportseiten aufgeführt wird.
    Ich habe im BIOS die USB-Einstellung geändert und das Problem taucht seitdem nicht mehr auf.
    Geändert habe ich bei
    Advanced --->>> USB Configuration --->>> Legacy USB Support
    Legacy USB Support war --->>> Enabled
    Nun ist Legacy USB Support --->>> Auto
    Ich denke, daß es für Ihren Support und ihre Kunden hilfreich wäre, wenn dieser Hinweis auf den Hilfeseiten mit eingebunden würde.

    yes, i know that the iphones are ok. its impossible that all three are damaged...
    But i want to know, its itunes fault, or an software from me. I installed the 2 windows 7 computers self (last week complete new). The third is an dell computer with vista 64, dunno what software is on it.
    here is an complete list, i installed only essential software:
    windows 7 64bit
    newest graphic board drivers (pc1: ati, pc2: nvidia)
    newest audio drivers (xfi and asus sound sonar)
    newest chipset drivers (intel x58 INFallOS_9.1.2.1007PV)
    newest intel storage controll drivers (STORallOS_9.6.0.1014PV)
    logitech setpoint 6.15 64bit
    all windows updates
    Firefox
    Thunderbird
    cdburnerXP
    Mumble
    Teamspeak 2+3
    skype
    Video Player (PC1: MPC classic, PC2: VLC)
    Audio player (PC1: winamp lite, PC2: aimp)
    foxit pdf reader
    direct x9
    7zip
    avast! antivir
    and latest itunes 64bit
    and some games
    i downloaded all software new last week, but it didnt help.

  • HT201302 My PC (windows xp) does not recognize the iPhone as a digital camera. What do I do?

    The iPhone 3G does not show up in My Computer, but syncs OK with iTunes, no problem.  I need to back up my photos on the iPhone!! Any help appreciated.  Thanks!

    When I connect my iPhone to a PC running Windows XP just to charge it, the scanner and camera wizard launches automatically prompting me what to do about importing the photos in the Camera Roll. I don't recall having to add my iPhone as a camera first. The scanner and camera wizard detected my iPhone as a camera automatically which it should do without having to do anything extra first - as long as there are photos in the Camera Roll.
    http://support.apple.com/kb/TS3195

  • My ipod touch says disabled connect to itunes but i tunes does not recognize the ipod.

    I don't know what to do and itunes is not reading my ipod. I already updated itunes.

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • HT1296 i tune does not recognize my iPhone 5

    my device is not showing up in itunes I  have the latest and I have uninstalled and re
    what do i do now

    Hello Teribrott,
    We've an article that can help get iTunes and your iPhone back on speaking terms.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • Just updated to v5.0 and now Windows does not recognize the iphone

    What can I do?

    Hi there BobOtte,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    -Griff W. 

  • Must have OS 10.6.5 to be compatible to the iphone 5 but the computer does not recognize the device

    I downloaded OS X 10.6.5 in order to sync my new iphone 5 to my mac.  After doing so the computer does not recognize the iphone.  I switched the backup from iCloud to sync to the computer when plugged in but nothing happens.

    If the Software Update application is not in your Applications folder, then apparently you've inadvertently done away with it. Downloading and installing the standalone Combo Update, as the previous poster has suggested, may install a new copy of it. If it doesn't, you can reinstall it from your original OS installer DVD using Pacifist:
    http://www.charlessoft.com/

  • I had to replace my Iphone 5c with a new one.  Now, my windows 7 pc does not recognize my iphone.  Reinstalled itunes.  Apple mobile device is running.  I did whatever I could find on the internet still no luck.  Any suggestions?  Thnx

    I had to replace my Iphone 5c with a new one.  Now, my windows 7 pc does not recognize my iphone.  Reinstalled itunes.  Apple mobile device is running.  I did whatever I could find on the internet still no luck.  Any suggestions?  Thnx

    You have done everything verbatim included with this link?
    http://support.apple.com/kb/ts1538

  • My iphone 5 is frozen on the screen that shows a cable and itunes symbol.  I can not get the phone to enter DFU mode and itunes does not recognize the phone when plugged in to itunes.  The phone was mid update when it was disrupted....

    I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected.  Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes.  I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success.  ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes..  Please help!

    Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

  • When i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

    when i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

    I have reset my iphone and made sure all updates have been done on my macbook pro and iphone. It was after updating my macpro that I plugged in my phone and went to itunes to backup phone and can't see the device anywhere! I have also done all the troubleshooting that apple.com recommended too...all except re-installing itunes!

  • TS4062 hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit,  the computer recognizes the phone but itunes sais i need 64 bit itunes.... please is there something im missing...

    hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit,  the computer recognizes the phone but itunes sais i need 64 bit itunes. please is there something im missing... thanks

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

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