My I tunes keep telling me you have a billing problem but I don't even buy stuff common!!!!
please how do I solve this problem my I tunes keep telling me I have a billing problem but I don't buy stuff bought a song one day and I paid for it done now I can't do envy thing ther is a billing problem I need this stuff sorted out now
Are you aware of any problem with a previous purchase ? If not then you should contact iTunes Support and see if they can tell you what it is (until it's sorted you won't be able to download anything from the store) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you go into the payment details section on your account then does it say anything about your card being declined or not accepter or if the security code needs re-entering ?
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I can't download any apps, it keeps telling me "There is a billing problem with a previous purchanse"! I've checked all my account info and can't figure out the prob??
Contact Itunes support and ask them
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HT1918 Why can I not download a free app??? It says I have a billing problem.. Not true
Why can I not download a free app? It says I have a billing problem but that's not true.
Hi friend,
Probably in the past you tap for a update inside the application, that made you have a pending payment in your Apple account. Go to www.apple.com and check about pending payments. If you have, wait for around 30 days (starting to count from the day you asked for the paid update) then it will be canceled automaticaly.
Hope it helps -
apple tv keeps telling me my credit card has expired but clearly i downloaded a song on my mac book on i tunes just after i got that message
The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team -
App store keeps telling me I have an update but I don't.
The app store on my iPad had an update for an app the other day but rather than updating I chose to delete the app as it was of no use. However the app store keeps telling me I have an update but when I open the app store none are listed.
Anyone experienced this?
Also the iPad keeps telling me my mail settings are incorrect and that I should check them yet I can still send and receive my mail.
Anyone experienced this?A couple of thoughts.
Once you purchase an app, you will continue to get the update notification even if you delet the app. the notification is based on your purchase history and I don't think there is anything you can do to stop the update notices.
As for the email alert - no clue - but this is what I would do. Restart your iPad. Hold down on the sleep button until the red slider appears and then slide to shut down. To start up again, hold down on the sleep button until the Apple logo appears on the screen. Maybe the email alert will go away. -
I installed the new 5.0 version of Firefox and the thing keeps telling me i have to resart my system to finish the install of an old version. I resart and it doesnt do anything. What is wrong and how do I fix this. I have been using firfox for more than a year now and have never had trouble till this issue came up
If the toolbar installed something into the rest of the system, you will see an entry in the Control Panel in the software uninstall applet which should be removed. You might need to make a new profile if you cannot find an extension that has something to do with the toolbar.
http://kb.mozillazine.org/Uninstalling_toolbars -
Since I have Yosemite on my iMac I can't view PDF files in Safari anymore. It keeps telling me to upgrade my Adobe Reader, but it is the latest version. Please help? I don't have this problem on my Macbook that does not have Yosemite installed.
Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
Just got a new mac pro and can't manage to set a password and keep it. It keeps telling me I have the wrong password. I want to start over and I can't even get back in to do this bc it won't take any of my passwords. How can I start over completely?
You got a new laptop? try asking there or in Lion forum.
If it has Lion, use the Recovery Mode boot Command-R
Use that to erase and reinstall - it has network install ability.
Want MacBook Pro forum or Lion Community?
MacBook Pro
Lion Mac OS X Communities
New, as in from Apple, it would have asked for full setup.
Want to reset the password? (it is used then I'd wipe it clean and start over)
How to run the Password Reset utility in OS X 10.7 Lion -
i have fcp x 10.0.2 put can't download 10.0.3 iMac keeps telling me my software is unto date , but it isn't?, i have fcp x 10.0.2 put can't download 10.0.3 iMac keeps telling me my software is unto date , but it isn't?
As crazy as this sounds, this is actually the correct answer. This happened to me from 10.0.1 to 2. It wouldn't recognize the need to update (even in App store). Had to put the app itself in the trash, then log in to the AppStore account I used to purchase FCPX, and then I just downloaded the full, latest version. Installed that. Everything worked fine. I know it's a little nerve-wracking, just back up all your projects and files before (Projects and Events should remain untouched even if you put your FCPX App in the trash).
Good luck! -
I'm trying to authorize my new work laptop. I only have 3 authorized devices, yet it keeps telling me I have 5!
Authorisations only applies to computers, not to devices. Have you had other computers in the past and/or updated the OS on your current computers without deauthorising them ? You can safely 'deauthorise all' computers as described on the page that you posted from, it doesn't remove any content from them, it just means that you won't be able to use your iTunes downloads on them until you reauthorise them (which you should be able to do immediately).
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Photoshop Elements Photoshop elements 12 keeps wanting me to register the product after installing but keeps telling me I have no internet connection or the clock is wrong, why does it keep asking me this? I have register online via the main webpage.
Hi,
You need to sign in when using Photoshop Elements 12 as it is the method of activation. If you sign out it deactivates that installation.
If you are having problems, see if the following helps.
Sign in, activation, or connection errors | CS5.5 and later
Good luck
Brian -
it keeps telling me i have to go to iphone support when trying to purchase coins on a slot game. what do i do?
Sounds like there is something wrong with your account. You can contact the iTunes Support in the following manner:
iTunes Store - http://www.apple.com/support/itunes/contact/ - follow the onscreen instructions
Just explain the error prompt you are getting, and they will be able to assist in fixing the issue. -
please help creative cloud keeps telling me i have my account on 2 computers but i do not, why is it saying this and how do i change it
Hi LeeW,
It would give you the option to Deactivate on both the machines. Please do so and then activate it back.
~ Arpit -
HT203167 I canot find audio book and it keeps telling me I have already bought it.
I canot find audio book and it keeps telling me I have already bought it.
It will only be where you put it.
Did you fail to maintain a backup copy of your computer? -
I-tunes keeps telling me that this ipod cannot be used because the apple mobile device service is not started. It was previously working and syncing, but now windows doesn't seem to be recognizing it. What can I do?
Hi there! You can fix this error by doing the following:
1) Click your Start button in Windows, and click "Run".
2) In the box that appears, type "services.msc" (without the quotes) and hit enter. A new window with a big list will appear.
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5) Try running iTunes again, it should work!
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