My i4 phone froze and then went black what do I do?

Can someone please help me?  I was using my phone when the screne froze then went black.  It happened after I turnd up the volume.  It vibrates and I can't even see to answer it.  This is crazy.  Please help!!!

RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

Similar Messages

  • My iphone 4s froze and then went black.

    I was using my iphone 4s just browsing when it froze. Nothing was getting a response until I locked it with assistive touch. Now the screen is stuck black. It vibrates and siri can make noises but not do anything. I tried plugging it in. I cant reset it with the lock and home button because my lock button is broken. Hellpp! D:

    Thanks for the help apple....

  • My i hpone froze and then went to a rainbow colored screen and wont activate, restart

    help my i phone froze and went to a rainbow screen and i cant restart it or reboot it

    If you don't have the the original disk, then there is nothing you can do. Flashing Question mark means that the bootloader cant find an OS. The HD could just be scrambled or it might be fried. Just wait it out until you take it to Apple as they will be your best bet to help you.

  • I was listening to my ipod last night and it started to stutter and then went black and now wont turn on

    this is my 5th refurbished one

    - Reset the iPod
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Connect it to thecomputer and if iTunes sees it, restore the iPod
    - If not seen in iTunes, see if placing the iPod in recovery mode will allow you to restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • My ipad will not turn on and is charged, i have also tried a reset and the screen flashes and then goes black.

    My ipad will not turn on and is charged.  I have also tried to reset my ipad by holding in the off/on button and the home button at the same time , but it did not work.  The screen flickered a couple times and then went black.  Is there anything else I can try?

    Hi,
    Does anything appear on the screen at all, e.g: Apple Logo etc?
    You may also find the information here useful: iOS: Not responding or does not turn on
    Regards,
    Steve

  • When I try to turn on my old ipod nano it will flash and then go black again. only when its hooked up to the computer. whats wrong with it and how do I make it work?

    Ok. My brother has an old Ipod nano. It's the tall one with the tiny screen. Anyway, he tried to turn it on one day and it just flashed white and then went black again. We tried everything we could and it still wont work. Now it wont flash unless it is plugged up to the computer. How do I fix it so it will work again?

    Have you checked the volume button? It might be physically stuck. To determine whether a hardware repair is needed, you need to follow these steps:
    1. Try doing a hard reset:
    Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
    After that: test the device to see whether the issue is solved.
    2. If the issue is not solved, you should backup the device and restore it as new.
    In that case, use: http://support.apple.com/kb/HT4137
    NB: set up as a NEW device because a software issue will be in the backup.
    If the issue persists after restoring as new, you should offer the device for service.
    If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
    Good luck
    Stijn

  • Screen froze when closing Safari then went black. Am I in trouble?

    Have had this iMac since 2004, NEVER had any problems. Went to close window from Safari, screen froze, wouldn't turn off. Had to unplug, when I turned it back on the screen reloaded with the Apple icon then went black. Am I looking at a dead machine?

    1) You should run disk utility from your install dvd.
          a) fix the disk
          b) update your permissions.
    2) Try a safe boot.
         Shutdown your machine.  Hold down the shift key.  Poweron.  Wait awhile; wait awhile while you harddrive
         is being checked.
         http://support.apple.com/kb/ht1455
    3) Another way to correct filesystem problems is into single use mode.
         This page will tell you how to get into single user mode.
         http://support.apple.com/kb/HT1492
        Basically, you hold down the command + s key then  powering on your machine. The command key
        has a little apple symbol on the lower left. It is between the alt/option key and the space bar. 
    4) Run hardware diagnostics.  It's good for a sanity check.

  • Was updating the latest version of iphone and my phone is frozen. It will not shut off. when I try to shut it off it shows a itunes connection and then goes black.

    I was updating the latest version for my I-phone 4s and now my phone is frozen. It will not shut off. When I try to shut it off it shows an i-tunes connection and then goes black.

    See http://www.apple.com/support/iphone/assistant/phone/

  • I plugged my phone in my computer to download my pictures once it finished downloading I unpluged my phone and it went black and now won't turn back on. Please help me!!

    I plugged my phone in my computer to download my pictures once it finished downloading I unpluged my phone and it went black and now won't turn back on. Please help me!!

    Reset, hold both home and power buttons for about 10 seconds until the iPhone begins to start.

  • TS1367 MacBook Pro got multicolored horizontal lines then went black and

    MacBook Pro got multicolored horizontal lines then went black and now when start button is pressed a regularly spaced beep accompanied by the power led is all that will happen.. Nothing starts.

    Take it into Apple, we can't assist you with hardware problems.
    Good Luck

  • My ipad started flickering and then went to a black screen and dont even turn on anymore any ideas

    my ipad 4th gen started flickering and then went to a black screen and now dont even turn on. Ive bought a new screen, new battery pack and a new charge port and replace all and still nothing. Ive also done the ten second deal with the power button and the home button and still nothing. any ideas?

    Hi sanchezv,
    To troubleshoot this issue where your iPad is not powering on, please follow the steps in the article linked to below.
    iOS: Not responding or does not turn on - Apple Support
    Happy Holidays!
    Alex H.

  • My iphone 5 will freeze up and turn off and back on. It will go to the apple screen and then go black MULTIPLE times before it comes back on. No buttons work while this happens. My phone is a week old.

    My iphone 5 will freeze up and turn off and back on. It will go to the apple screen and then go black MULTIPLE times before it comes back on. No buttons work while this happens. My phone is a week old.

    User troubleshooting is restart, reset, restore from backup, restore as new. If you perform these steps and it still doesn't work, then make an appointment at the Apple Genius bar and have the hardware checked.

  • Heey i bought an iphone 3gs about 2-3 months ago (used) today i blanked off the phone itself and then tried to get the newest update cuz i wasnt able to before so i did and now im locked out and it says sim failure invalid sim i can even get into it :(

    heey i bought an iphone 3gs about 2-3 months ago (used) was in mint condition well taken care of not even a scratch as soon as i got home i tried syncing it to my computer but didnt work it didnt even sync or notice my iphone software .. so i went to my friends and synced it there it has been working for music but videos wont work? but i didnt care  and then the pop up that says update so we would click it wait and it wouldnt work ever since ive had it so i left it like that so i went to my friend today i blanked it off the phone itself and then tried to get the newest update cuz i wasnt able to before so i did and now im locked out and it says sim failure invalid sim i can even get into it PLEASE HELP and cant get a new sim at the moment or take it into the apple store because i live about an hour and a half away from the city and rarley go to it please help me !!!!!!!!!!!!!!

    When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive.  It would be a few months old so it wouldn't have the complete library on it....any ideas?  I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

  • My iphone 5c went black screen and it still can cut on and off and it went black screen when i was on facetime with a friend and could still talk to them perfectly fine what is the cheapest way to get it fixed or can i fix it myself without any money

    My iphone 5c went black screen and it still can cut on and off and it went black screen when i was on facetime with a friend and could still talk to them perfectly fine. What is the cheapest way to get it fixed or can i fix it myself without any money? I also didnt have the chance to back up my data because it went black screen out of now where.

    If your phone is not covered by the warranty anymore, Apple will replace it for a new device, same model and size, if you are willing to pay the service fee.
    If you decide to get a 3rd party company to do the repair, Apple will not service your phone anymore after that.
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Apple - Support - Service Answer Center

  • My IPhone 4 started buzzing and then went dead. What do I do to fix this problem?

    My IPhone 4 started buzzing and then went dead. What do I do to fix this?

    This worked, thanks!
    Next question: After updating my IPhone 4 to the latest operating system, my contacts app keeps freezing. I have to turn off my phone and restart it to get it to work properly. What can I do to fix this? This also happens with some other apps like the Weather Channel too.

Maybe you are looking for

  • Help please with output settings in Save For Web Photoshop CS4

    I am new to CS4 Photoshop so have been watching tutorials on Lynda.com. According to that tutorial I should have the ability to save a photo as an image in the Output Settings dialog box. The only options my panel gives me are: HTML Slices Background

  • Using iTunes on an external drive..

    So I know how to put my libary on an external drive and pull music from that. My problem is this: my external drive is connected to my airport extreme. I have two laptops that my fiance and I use and we both want to pull music off it. It works, but w

  • Problem in displaying the data of columns into rows in sap script

    hi, i am working on a sap script and i have to display the dat which is displayed in column into rows but it is not displaying it properly. eg, C     12.1     Si     5.5 it is displaying the data right now like this but i want to display the  data li

  • Could U Please Tell me the Link B/W  Work Center and Plant ?

    Urgent Issue ...

  • Using getTimer() as a Cache Killer

    Hi All, I have recently been working on a Flash file that dynamically loads a movie based on the contents of a simple XML file. I was concerned about caching issues so tried to set up the code to avoid the XML file being cached causing the wrong cont