My ibook g4 took a install from apple update . Why is it not going past the screen where is shows Mac OS X

Did you verify the hard drive before installing the update? You could have had hard drive corruption where the computer did not know where all the files are and something didn't get installed correctly.
Did you repair permissions? The installer may not have been able to overwrite a file if the permissions on files were not set correctly.
Frankly, the easiest thing will be to re-install the operating system from the installer disc. While booted to the disc make sure you run Disk Utility First Aid to repair the drive and permissions, then install. Many of us prefer to download updates from Apple rather than rely upon Software update. we use SU to tell us what we need but we download them separately.
For which operating system was this update? Apple hasn't brought out a new system update for G4s in quite a while.

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I deleted by accident an avi file from my ipad. I'm not close to the pc where I can connect to my itunes. How can I retrieve it? Ipads don't have trash cans?

I deleted by accident an avi file from my ipad. I'm not close to the pc where I can connect to my itunes. How can I retrieve it? Ipads don't have trash cans? Thank you in advance!

You can't. You'll have to connect to your PC.
 Cheers, Tom

HT201407 Can not get passed the screen where it asks me for Apple ID and password

Dear Apple,
My father and I recently switched our phones because he needed a better phone for business. I now restored the phone and i can not get passed the screen where i need his Apple ID and Passcode. The problem with this is that it would be easy if i knew the Apple ID and password, but my father does not remember any sort of info about his Apple ID or password! Please help me ASAP! Thank you so much for taking the time out of your day for me.
Sincerely, Paresh
<Personal Information Removed by Host>

Do not post your personal information on a public thread - not a good idea.
If your father does not remember his Apple ID that he set up iCloud and Find My iPhone with, have him go to: FORGOT APPLE ID to retrieve the Apple ID.
Then follow the prompts to reset the password.
If he doesn't remember the answers to the Security Questions, contact Apple Support to have them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Once you know the Apple ID and the password, you will be able to proceed.
Cheers,
GB

Just bought new replacement iphone from apple store and less than two hours later, the screen went blurry and I can barely see anything. Phone still functions fine though.

Just bought a new replacement phone at the apple store and as soon as I got home, vertical lines came up through the screen and now it's extremely blurry. All the functions of the phone still work fine and I really can't see anything except a small part of the screen at the top. I called the apple store and he told me to put the phone in recovery mode on my computer and the restore and update it. I did this and I can tell the phone has restored yet it is still extremely blurry and I can't see anything to type it in. Is there anything I could do with this? The apple store is over an hour away and saving another trip down there would be great. Thanks

Bad luck. Take ti back.

I tried to update my ipod, but it now it is not going past the apple sign.

I tried to update my ipod. but now its stuck.
if you turn it on, you can´t get past the apple sign.
I tried to restore it with itunes, but it says it can not restore.
because you have to get the latest version of itunes.
but I already have the latest version, so I can not restore.
please help, because I can not do anything with it now..

- On your computer go to iTunes>Preferences>Devices and see if a backup is listed.
- For iCloud backup. , with the iPod setup with the same iCloud account go to Settings>iCloud>Storage and Backup>Manage Storage and see if one is listed.

When I go to my email after clicking the button that allows me to change my security settings, it's not there. I still recieve other emails from apple, so why is it not getting to my email?

what the heck, i want to change my security questions but im not getting the emails that allow me to

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97505)

HT1277 when i delete emails from apple mail why does it not delete them from the account??

Why doesn't it delete them from both??

Keeping mail in sync is a function of what type of mail account you have. Sounds like you have an IMAP or Exchange account, & that's the way things are designed to work. Why don't you just create another folder on the server & move these emails to that folder. That way, they'll be out of your inbox, but still available on your laptop.

How can I remove Album Art from the top of the screen (where it shows the song now playing) in iTunes 11?

Would like to remove the album art on itunes 11 at the top of the screen

Not a great solution, but you can completely remove the album art if you reduce the width of your itunes window.... as you reduce the window you get to a point where the artwork disappears.
Maximized window:
Narrowed window:

All applications in iWork fail to open after installing latest apple update. iMac running 10.6.8 Snow Leopard. Have tried reinstalling from iWork disc but no improvement. Help!

All applications in iWork fail to open after installing latest apple update. iMac running 10.6.8 Snow Leopard. Have tried reinstalling from iWork disc but no improvement. Help!
Error report as follows
Process:         Pages [208]
Path:            /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Identifier:      com.apple.iWork.Pages
Version:         4.1 (923)
Build Info:      Pages-9230000~1
Code Type:       X86 (Native)
Parent Process: launchd [93]
Date/Time:       2012-08-22 12:33:15.909 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          102101 sec
Crashes Since Last Report:           11
Per-App Interval Since Last Report: 2217715 sec
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      1FA704D3-D5EF-4CE3-9813-42E4559157DC
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _SFAAutosaveUserActivityException
Referenced from: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Expected in: /Library/Application Support/iWork '09/Frameworks/SFArchiving.framework/Versions/A/SFArchiving

I'm having this issue as well only with a little different twist I guess. I'm transferring the iWorks applications from my Macbook Pro 3,1 with Lion to a new MBP 10,1 running Mountain Lion. I transferred the apps over using DropCopy since the older MBP doesn't have AirPlay. Applications show up but crash upon opening. This is the first install so there are no previous plist, versions or such to delete. All three crashed upon opening every time until I just had to have Keynote and purchased again - although Apple agreed to refund that purchase since my previous version quit working. Any ideas since I don't have any previous plist/versions to delete? Thanks in adavnce for any help you can offer.
Process:         Pages [13521]
Path:            /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Identifier:      com.apple.iWork.Pages
Version:         4.3 (1048)
Build Info:      Pages-10480000~1
Code Type:       X86 (Native)
Parent Process: launchd [153]
User ID:         501
Date/Time:       2013-03-11 14:57:02.175 -0400
OS Version:      Mac OS X 10.8.2 (12C3103)
Report Version: 10
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/SFCompatibility.framework/Versions/A/SFCompatibility
Referenced from: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Reason: image not found
Binary Images:
    0x1000 -   0x354fe3 com.apple.iWork.Pages (4.3 - 1048) <3F2BE397-E81E-3355-C0DE-8B0F014E897B> /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
0x3ec000 -   0x46bff7 com.apple.iLifeMediaBrowser (2.7.2 - 546) <24A0A118-874B-3C7C-B50C-C80BED03A15F> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x8fe3e000 - 0x8fe70e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld

Just got new hard drive installed from apple and my old password doesn't work and it won't let me change it

just got new hard drive installed from apple and my old password doesn't work and it won't let me change it.cant install anything ,pls help,thx

Camera works. Now gotta find out about this mic thing

HT201380 My Mac is relatively new and I am wondering if there is anti virus & fire wall installed from apple?

My Mac is relatively new and I am wondering if there is anti virus & fire wall installed from apple?

Regarding anti-virus software, see my Mac Malware Guide. You'll find that, for most people, the built-in defenses are more than adequate.
As for a firewall, note that the average user does not need to have a firewall enabled on their computer. See The myth of the dirty Mac.

I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says '' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit

I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says
'' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information. ''
When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says
'' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''
I dont know how to get around this please help

CR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras

How come although iPads are getting more powerful, the iOS apps from apple are so mediocre and just not that great? We spend all this money for the latest ipad and all we get is these $5 video and music apps from apple. Why create the iOS platform and onl

How come although iPads are getting more powerful, the iOS apps from apple are so mediocre and just not that great? We spend all this money for the latest ipad and all we get is these $5 video and music apps from apple. Why create the iOS platform and only offer so so apps like IMovie and GarageBand ? While other developers are offering much better apps like pinnacle studio for video, Cubasis and Auria for music production, apple has not showed much growth in terms of innovation. While there's nothing wrong with making an app like GarageBand where "anyone " can make a song, how about something for real musicians or an app not so basic as it get for video editing? After spending 0ver $700 on an ipad I'd be willing to spend more than $5 for a better video or audio app.

First, try a system reset although I can't give you any confidence. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

What do I do with this error? "could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw?"

what do I do with this error? "could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw?"

It can be that you have an old version of Photoshop Elements and a new camera.
Please tell us
Which operating system you are running on
Which version of Photoshop Elements you are using
Which camera the raw images come from (Make & model)
Brian

CS5 RAW Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.

I rented a Nikon D600 & D610 and CS5 cannot open the RAW files, i do not have any issued with my D700 RAW files. I am getting this error message -
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information.
Can anyone please help?

yellowmledbetter wrote:
Sorry, I am on a MAC. I downloaded the link you provided and it's giving the same error message as above. Running CS5.
The error message you gave is from Camera Raw. I thought you said that DNG Converter didn't work?
The link I gave you is an article on getting your raw files to open in Camera Raw. Did you read it? I lazily gave you the link because this is one of the most common problems in this forum, and I get tired of saying the same thing over and over again. I could break it down for your specific case, but I was hoping you could read through the article and work it out for yourself.
But, here goes:
Your cameras are newer than your raw converter, so it won't understand them.
CS5 comes with Camera Raw 6, which can only be upgraded as far as 6.7.1. You can find out which version of Camera Raw you are running in three ways: in the settings title bar (Cmd-K), in the plug-in title bar (press F to start/stop full-screen mode to reveal the title bar), or Photoshop's Help menu (About Plug-ins).
Downloading raw files from newer Nikon cameras with old versions of Nikon Transfer will actually make them unreadable in Adobe software. They can be fixed with a free utility. Again, it's all in the linked article. You should be using up-to-date Nikon Transfer, or Adobe Photodownloader to avoid this problem.
All being well, you have good raw files on your computer. You can convert them to dng using Adobe DNG Converter. IF you are on OSX Leopard or Snow Leopard, you CAN'T use the latest version, because Adobe stopped support. But, if you ARE on a later OSX, you can download DNG Converter 8.6.
DNG Converter is designed to convert FOLDERS of raw files at a time. You select a folder of raw files, and tell it to create DNG copies. BUT, you have to set up the converter before you start using it...
If you load up DNG Converter, you'll notice a button labelled "Change Preferences". Clicking this, you'll see the first option is "Compatibility". Here, you must select the appropriate setting for the version of Camera Raw you HAVE (see above). If you can't work this out, just pick "Camera Raw 5.4 and later". THEN pick a folder of raw files and convert them to DNGs.
All the above is already in the article, but I gave you a personalised response. If you still can't get it to work, please give us more than one sentence. Tell us exactly what you tried, and describe exactly what happened. Which version of OSX you're running, what device and software you downloaded your raw files with, how you used DNG Converter, and so on.
I really should be in bed.

My ibook g4 took a install from apple update . Why is it not going past the screen where is shows Mac OS X

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