My ichat will let me send video chats requests, but it will not let me accept them. What should i do? Also, sometimes it tells me i cannot add a 2nd or 3rd person to an existing chat because it is connected to AOL's relay servers. What does this mean?

Question

my ichat will let me send video chats requests, but it will not let me accept them. What should i do? Also, sometimes it tells me i cannot add a 2nd or 3rd person to an existing chat because it is connected to AOL's relay servers. What does this mean?

Answer 1

Unfortunately, most of my advice is in the "hindsight is 20-20" category.
First off, I would never have purchased the peripheral accessories until the 14 day return period had expired. Second, you learned the hard way what the "14 days" really means.
Too bad you didn't do any homework, reading this and other forums and tech sites. Even word of mouth from others. That, more than anything could have steered you towards different phone choices from the get-go and I will leave that there with no further comment other than to say most of the issues you described have been discussed in this forum, ad nauseam.
Once you got into the refurbished phone exchanges, that is where things really went haywire. What someone tells you over the phone is a sketchy proposition, and when it comes down to it, it's your word against theirs.
I think Verizon tried to make it right, though. Remember, they don't make the phones. Don't throw the baby out with the bathwater.
You stated yourself you were a satisfied Verizon customer before this. Had the first two phones performed as they should, you would still be a satisfied Verizon customer.
Doubt any of that will make you any happier, but after you went through the effort of writing such a long post, I thought I'd try.