My iCloud account does not lock my device says that my account can not be used to unlock the device

what would be the solution to this problem because my data is correct but I get the message that can not be used to unlock

Do you have a used device, or did you purchase the device new and set it up. If this was a used device, then the iCloud ID that you see is more than likely the original owner and they did not remove it from their account. The only way to activate the device is to make contact with the original owner to have them remove it. If you cannot contact them, then you will not be able to activate the device. There is no way around it and Apple will not assist you in unlocking it or contacting the former owner.

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