My icloud apple id email is no longer accessible to me

i have an old email address that i no longer have access to for my icloud apple i.d.  i cannot log in as i have forgotten the password.  How can I amend the email address to be the same as my itunes apple id?

Hi ua10d2me!
I have a couple of articles here that can help you resolve these issues. First is an article about changing your recovery email address for your Apple ID:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Once you have completed that, you can follow the steps in this article to change your Apple ID email address:
Apple ID: Changing the email address you use for your Apple ID
http://support.apple.com/kb/HT5621
Thanks for coming to the Apple Support Communities!
Regards,
Braden

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