My icloud email address is wrong and I can't change it!
Hi,
So i have changed jobs, email address and phone - I have updated my Apple ID to my new email address. Everytime I turn on my phone it tells me I need to enter my icloud password but it lists my old email address as the sign in address. I have tried to delete the account but it asks to "Enter the password for "oldemail address" to turn off Find my iPhone" - as I dont remember the password I cant turn it off and delete the account.
Is there a way to update the icloud email address? The field is greyed out unde the "icloud account information page" so cant do anything there.
What do I need to do - very frustrated!
Thanks in advance
Jordan
When you say you updated your apple id, do you mean you logged into your old apple id and edited your email by changing it to your new email? If so, you need to go to appleid.apple.com on a web browser and log in with the new email and then edit the email back to the old email. Then go to icloud settings on your phone and turn off Find my iphone. Go to bottom of that page and Delete the account but keep info on your phone. Then go back to appleid.apple.com and change the email back to the new one. Go back on your phone and log into icloud with the new appleid email.
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