My icloud id associated with an old email address

my icloud id is associated with an old email address on my ipad and I don't remember my security question answers. how can I delete this account from my ipad?

You remember the answers to the security questions or you call Apple, talk to someone in account security, and prove to them that you own the account.

Similar Messages

  • Delete the iCloud account associated with an old email address no longer in use...Help!

    I am trying to delete the iCloud account on my iPhone that is associated with an old email address no longer in use, so I can set it up with my new email address.   I am unable to delete the account until I turn off "Find my iPHone" which it won't let me do unless I log in under the old email address.....  Problem is, I don't remember the password for the old address/account.   It is no longer functional so I cannot request a reminder.  I've already updated my iTunes/Apple ID with my new email address. I'm stuck!!  Help!

    You remember the answers to the security questions or you call Apple, talk to someone in account security, and prove to them that you own the account.

  • My Iphone can not be activated because it is associated with an old email address that I can no longer access. How can I activare my phone?

    I have an I Phone 4s, 16K. IOS 8.1 (I think, although I can't check it on my phone) that apparently is associated with my old email address that I no longer have access to and my phone says connect to I Tunes to activate.
    How can I activate my phone? How can i disassociate my phone from the old email address and associate it with the new one?

    Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
    Pete

  • HT5622 I own three Apple devices, but my iPad remained associated with my old email address and password. How can I register it with the same new email and password?

    I own three Apple devices, but my iPad remained associated with my old email address and password. How can I register it with the same new email and password?

    If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

  • I have a new email address and was successful in changing that information on line but my phone and iPad does not recognize the new address and I cannot update anything. It also does not accept the password associated with the old email address/Apple ID

    I have a new email address and was successful in changing the information online but cannot change it on my iPhone 4S or iPad. When I try to fix the problem it requires me to create a new password and now I can't remember that either.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT5312 I cannot remember the password for iCloud that goes with an old email address that I used to set it up.  How do I delete the iCloud account and start over?

    I am stuck in a loop and want to delete the iCloud account I set up and start over.  How?

    If you acquired content with the old Apple ID, you also forfeit the content. Content is forever associated with the Apple ID that bought it. Apple does not transfer content from one ID to another nor does Apple merge IDs. It would be best to reacquire use of the ID than to abandon it if you have content because that is the only ID that can redownload the content or update it. Call Apple Care for your country and ask for the Account Security Team, then request help resetting the password for the account.
    Otherwise, if none of that matters, just abandon the ID and everything associated with it, delete everything from your devices and libraries. Then create a new Apple ID and start over.

  • How do I change my iCloud Account email?  I keep getting prompted to enter a password associated with an old email account I no longer use. I do not have the password for it.  How do I change my iCloud Account?

    How do I change my iCloud Account email?  I keep getting prompted to enter a password associated with an old email account I no longer use. I do not have the password for it.  How do I change my iCloud Account?

    You can't delete an existing account, you can only choose to stop using it.  It will still be there should you decide to use it again in the future.

  • I changed my primary email and icloud is still set for my old email. I tried deleting my icloud but it aks me for the old password associated with the old email that I don't have anymore. Any other sugestions on how to get icloud to change emails on my i

    I changed my primary email and icloud is still set for my old email. I tried deleting my icloud but it aks me for the old password associated with the old email that I don't have anymore. Any other sugestions on how to get icloud to change emails on my ios?

    I figured it out! I changed my email & password at the icloud site, then when I deleted the icloud account on my iphone - it still showed my old email but when i typed in my current password it went through. I was then able to sign back in with my current email and password. That was too easy for the amount of time I have put into this!  Glad its finally fixed.

  • Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address.  My other devices all have the correct address.  How can I get the correct address for my iPhone?  The only Apple ID that works for logging in is my new one.

    Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address.  My other devices all have the correct address.  How can I get the correct address for my iPhone?  The only Apple ID that works for logging in is my new one.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have a new email address and updated it with my apple id/icloud and updated on my iPhone, but i'm getting a pop up to enter my password with my old email address listed for iCloud/Apple id.

    I have a new email address and updated my apple id/icloud  with the new address. I updated on my iPhone, but i'm keep getting a pop up to enter my password with my old email address listed for iCloud/Apple id.  How do I get it to go away?

    Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
    Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID.

  • I recently changed my apple ID but I not cannot access my iCloud account and I also keep getting a message pop up asking me for my old password with my old email address

    Changed my apple ID email address which seemed to work but now cannot sign into iCloud account it still comes up with my old email address and I cannot access it also the message pops up all the time when just using ipad HELP

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • My icloud is associated with an invalid email account

    My icloud is associated with an invalid email account

    Hello there, James.
    The following Knowledge Base article offers up information on how to change your Apple ID email in regards to iCloud:
    Change your Apple ID
    http://support.apple.com/kb/ht5621
    Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your current Apple ID for these services.
    Go to My Apple ID (appleid.apple.com).
    Select “Manage your Apple ID” and sign in. Forgot your password?
    Select Edit next to “Apple ID and Primary Email Address.”
    Enter the email address to use as your Apple ID, then select Save Changes. Apple will send a verification email to that address.
    Open the email from Apple, then click Verify Now in the email. Didn't receive the email?
    When the My Apple ID page opens, sign in with your renamed Apple ID.
    When you see a message that verification is complete, you can begin using your renamed Apple ID. You should also update the features and services that you use with Apple ID.
    This additional article provides more information regarding managing your Apple ID:
    Manage your Apple ID primary, rescue, alternate, and notification email addresses
    http://support.apple.com/kb/HT5620
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I have a new email address which I have had verified, but when I try to update an app it asks for my password with the old email address and always comes back telling me it is an incorrect password.

    I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?

    Hi Vivian Zollman,
    Welcome to the Support Communities!
    I'm not sure if you are referring to your Apple ID or just your email account in the Mail app.  So, I've included all of the articles that may be relevant for you.
    iOS: Setting up an email account
    http://support.apple.com/kb/ht4810
    If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    iCloud: View or change your iCloud payment information
    http://support.apple.com/kb/PH2616
    Cheers,
    - Judy

  • HT204053 i changed my email address (apple id) on my pc, but now my ipad is asking me for my password with the old email address...and not accepting the old or new password.how do i change it/sync it?

    I changed my email address (apple id) and password on my pc, but now my ipad mini icloud is asking me for my  icloud password with the old email address and not accepting the old one or the new one..how do i change it / sync it?

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • TS4036 My icloud is showing a very old email address,while myitunes / appstore email is showing the new email address? How do i remove the old email address from icloud?

    My icloud is showing a very old email address,while myitunes / appstore email is showing the new email address? How do i remove the old email address from icloud?

    Welcome to the Apple community mohinderjeet.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

Maybe you are looking for