My iCloud is still logged in to my old deleted account and won't let me retire my phone, but my phone will NOT allow me to log out of it even though my apple id is signed to me new one...how can i restart and restore my phone??????? Please help
I have tried everything but nothing works. Been up all night, and I am thinking of never getting an iPhones again after this hassle. PLEASE HELP DESPERSTE
RESTART not RETIRE
Similar Messages
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i need help on registering my ipod touch into my new apple ID. i dont want to use the other ID. so how can i register it into my new Apple ID?
Changing Facetime settings on an iPod will have no affect on cellular settings on an iPhone. Something else is going on there. If she did not change any settings on the phone, then nothing she did could affect your celluar 3G.
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I loos my APPLE ID, I have a new one, how can get access to data stored in the old one?
I loos my APPLE ID, Now I have a new one, how can get access to data stored in the old one?
Do you have the email & password of the old Apple ID?
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I downloaded the new IOS, but it will not allow me to log into iCloud. I even tried resetting my password, but it does not recognize me. Please help. Thanks.
I'm having the same issue. I went through the apple website to reset my password, and it was no problem, even let me update my email address and apple id, but my iphone is still not accepting what I know the password is, so I can't delete it, or change the apple id information.
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After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home (this is the network I used to update the phone). My iPad however does not seem to have any problem connecting. I have restared the phone, toggled the router, re-entered the network password but there's still no connection.
When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.
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My ipod reset itself it would not let me log into my old itunes account so I made a new one how can I get to all my music and stuff.
To recovery yoyr existing account:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
If necessary:
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I had interruption on rented movie when attempt to return to movie , no library and said to go to downloads , guess what no download setting , will not allow repurchase through Apple TV now have to repurchase through iPad *** have you done to the old syst
Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
Don't get me wrong though - I'm certainly not an Apple basher, but am equally frustrated with both them and the ISP.
Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
Apple on the other hand carry on with their 'it just works' mantra, but with Apple TV this only applies if you meet certain criteria (again, not mentioned up front).
I guess it aint a biggie, as i was gifted my Apple TV, and love all the other stuff it does, but from the number of posts on this forum can see that there's a lot of angry customers out there who want explanations as to why they're having similar problems to me.
Will be very interesting to see if Apple release any kind of software update that turns the flash drive from a buffer to permanent storage, to at least ease some of the pain...
Message was edited by: McGinty -
Wife's Mac Book Pro locked up. She shut it down by holding power button unitl it shut down, when she powers it up now it will not allow her to log in on the log in screen. Any suggestions?
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
"Add a Printer" can't locate my printer software even though it has been downloaded to the hard drive. How can I guide it to the software?
What did you download and from where? Most downloads go to your Home/User/Downloads folder unless you've specified a different location in your browser.
If you downloaded the drivers from the App Store the drivers will be installed automatically and all you need to do is go to the System/Printers & Scanners preference pane as described below.
You will have to install the drivers after downloading the installer package. Lastly go to the System/Printers & Scanners preference pane and add the printer there. It will automatically locate the drivers and set it up. -
My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.
If the normal restart doesn't work, and you restart on the recovery hard drive, from the choices of things to do window that appears, select Terminal, and in the Terminal window type: resetpassword and then press enter. You will have a window with the users to choose from to reset the password. Select the one you want and you will be able to reset the password, double entry of course.
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My screen will not allow me to log in " User profile servc failed the log "
my screen will not allow me to log in it states " User profile servce failed the log in. User profile can not load"
This question was solved.
View Solution.Hi,
You could try the following.
Shut down the notebook. Tap away at f8 as you start the notebook to enter Windows Recovery Console. Use the arrow keys to select Safe Mode and hit enter. If windows will load in this mode, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore. Pick a restore point at least 24 hours before the log-on issue and then proceed with the restore process. When complete, Windows will reboot as normal so check if you can now log in correctly.
Another option if the above does not help is as follows.
Shut down the notebook. Tap away at f8 as you start the notebook to enter Windows Recovery Console. Use the arrow keys to select 'Start Using Last Known Good Configuration' and hit enter.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
HT1338 FaceTime is not recognizing my Apple ID and will not allow me to log in.
I tried to make a FaceTime call via my MacBook Pro. For some reason I was not already logged in and ready to accept or make a call. It asked me for my Apple ID info, which I provided and all it keeps telling me is that I cannot verify my Apple ID and to create a new account. My FaceTime account via my iPhone 4S is fine. Anyone have any ideas on what to do or what the cause is?
Thanks in advance!http://www.apple.com/support/icloud/systemstatus/
iCloud: iMessage - Users Affected: Some
11/18/2012 13:34 PSTUsers are unable to use iMessage. Normal service will be restored ASAP.
iCloud: FaceTime - Users Affected: Some
11/18/2012 13:33 PSTUsers may be unable to place FaceTime calls. Normal service will be restored ASAP.
All other services are online and fully operational.
Last Updated: 11/18/2012 13:39 PST -
My iPhone 4 screen stopped working. The phone is still on but the screen is not working at all, it is juts black. I was told restoring my phone might solve this problem so i plugged it into iTunes. When I click on the restore iPhone button a message popped up saying I needed to turn off 'find my iPhone' in phone settings for the restore to be go ahead. Problem is I cant access my phone!
I went onto my cloud account to see if i could do it from here but it doesn't seem to be doing anything. Any ideas?From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.
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My system is, OS Yosmite. iMac 21.5. 2.7 GHz. intel core 15. 4GB 1333 MHz.
It is showing that I have one update; I click on update and I get the ID/password drop down. that is showing my wrong ID. I have logged into apple without problems but the app store will not recognise my new Apple ID and password. I am unable to change it in the dropdown.
I have had this problem since I updated to Yosmite??
Is there something I can do to rectify this problem. I have changed my ID and password but still nothing happens.
<Email Edited By Host>Hey Chandrafromgbr,
Thanks for the question. The following resource outlines a potential resolution to this issue:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Tap Settings > iCloud and try to sign out.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Tap Settings > iCloud and sign in with the new Apple ID.
Thanks,
Matt M. -
In iOS 5 I do not receive notifications for my email account even though the email setting in Notifications is turned on. I do receive other notifications. Does anyone have any suggestion on what is wrong or how I should correct it? Thanks.
Hey M0904,
I found the following information regarding troubleshooting notifications, I'd run through them and see if they resolve the issue:
iOS: Understanding Notifications
http://support.apple.com/kb/ht3576
Troubleshooting notifications
Push notifications require an active Wi-Fi or cellular connection. If you are not receiving notifications for a specific app, try these steps:
Verify that the app supports notifications.
After installing an app or restoring a backup to a different iOS device, open the app at least once to begin receiving notifications.
If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
Check Settings > Notifications to ensure that the app is configured for notifications.
If notifications do not appear only in the Notification Center, verify that the Notification Center setting for the app is enabled.
If you are still unable to receive notifications and you are using a Wi-Fi connection, verify that the network or firewall is not blocking access to port 5223.
Have a good one,
David
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