My Icloud is tuck on my old email adress. i can not retreive the password becaue when i request the email it doent get sent to thi adress. how can i change it sothat my icloud is on my new email. i cant login or out of icloud now.

To change the iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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I have songs in my iTunes that were purchased under an old ID (an email that no longer exists). I forgot the password so when I try to retrieve it, it is sent to the old email which no longer exists, so I can't retrieve it so I can't play/transfer songs

I have songs in my iTunes that were purchased under an old ID (an email that no longer exists). I forgot the password so when I try to retrieve it, it is sent to the old email which no longer exists, so I can't retrieve it so I can't play/transfer those songs...what can I do?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986)

My new macbook pro 13" just died and i can not turn it on. When i connect the power cort it also does nor charge. No light is commong on. I was working on battery power when it died and the battery was fully charged. What is the problem?

My new macbook pro 13" just died and i can not turn it on. When i connect the power cort it also does nor charge. No light is commong on. I was working on battery power when it died and the battery was fully charged. What is the problem?

Take it back to the Apple Store for repair since it's still in warranty.

I can not export photos onto DVD. After I click export, close iPhoto, click Finder, At this point I can't find the file to burn. (copy to be used on Windows) Sorry for the lame question....new to mac

I can not export photos onto DVD. After I click export, close iPhoto, click Finder, At this point I can't find the file to burn. (copy to be used on Windows) Sorry for the lame question....new to mac

So it sounds like you are trying to burn a DVD with photos on it so the photos can be either transferred to or displayed on a Windows PC, is that correct?
For the purposes of this I am going to assume you are using iPhoto '11.
Gather the photos you want to burn to DVD in one album in iPhoto. This is not absolutely necessary but it sure makes things easier for me.
Select that album, then go to the File menu and select Export...
In the dialog that shows up, select the File Export tab. Select the setting you want to use for export. Click the Export button.
Another dialog will show up. Set the location to Desktop and click the New Folder button. Name the folder something nice and descriptive and click the Create button.
Click the OK button. Quit iPhoto as the rest of this work will be done in the Finder.
You will now have a folder on your desktop with that nice descriptive name. Find it and select it. Go to the File menu and from it select Burn "Descriptive folder name" to Disc...
Insert a blank DVD when prompted.
Let the finder complete the work and eject the disc afterwards.
That's it. Best of luck.

I have been creating a document in numbers on my iPhone and synced to iCloud. Now I cannot open it, and when trying to download via browser I get an error message. How can I recover this document?

Dear all,
I have created a document on my iPhone, and stored it on iCloud. I have updated the document both on my iPhone and on my iPad. Now, I cannot open the document on my iPhone anymore, even a reset of the phone did not help. Via iPad I also cannot open the file, and when I try to download it to my PC via icloud.com I get an error message.I suspect that the file has become corrupt as I have updated it on the iPhone while I did not have network connectivity.
I have two questions:
1.) Is it possible to recover an earlier version of the file?
2.) What can I do to prevent this from happening again in the future?
3.) Does the iPhone sync changes to iCloud in the background or does the application need to be active?
Thank you,
Niftan

Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry.

HT4759 My icloud account is link to old apple id that i don't know password for and when i try to delete icould on my iphone it is asking me for a password instead of just deleting what can i do to get my icloud accout updated with my current apple id?

MY ICLOUD ACCOUT IS LINK TO OLD APPLE ID WHICH I DON'T KNOW PASSWORD. WHEN I GOT TO SETTINGS TO DELETE ICLOUD TO CREATE WITH MY CURRENT IT ASK ME FOR A PASSWORD ASSOCIATED WITH THE OLD APPLE ID INSTEAD OF DELETING THE ACCOUNT. HOW DO I DELETE THE ICLOUD ACCOUT WITH INPUTTING A PASSWORD TO TURN OFF FIND IPHONE?

Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I have a new email address and my old email keeps coming up on icloud when trying to update apps and i don't know the password or security questions for the old email. I can sign in with my apple id which is tied to another email but not itunes how to fix

I have an apple id and it has my current email attached to it. however when i go to update apps it's asking for the password for an old email. I no longer have the old email and can't use it. when I go to icloud on my ipad it asks for the password for old email. it doesn't allow me to change the old email to current. when i go to reset it i can't remember the password or security questions for the old email so it doesn't let me go any further. How do I fix this? Do i need to call apple support?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?

How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
You need your password to delete it and I need the email address to reset the password. I feel like I'm going in circles!!! Please help!!!

Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account). You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

My mother used to be the bill payer on my iTunes account so now every time I send an email from my iCloud account it sent with her name, how can I change the settings so emails are sent from myself?

My mother used to be the bill payer on my iTunes account so now every time I send an email from my iCloud account it sent with her name, how can I change the settings so emails are sent from myself?
I've changed the bill payer to myself but it stills says on emails that I sent that its from my mother.

In order for the "From" field to show you options on the "from" addresses available, you must set them up in the Preferences > Accounts first.
I can't show you a screen shot of the from field because I currently only have one account, so the from address used is the default. However, when I had more than one, then options will show up in your compose/reply window.
You'd need to add an account here:

I have a macbook, an ipad, and an iphone with the Mail app on all three synced through icloud, but when I read and delete emails on my phone, the inbox on my ipad is not update, so I have to go through and mark as read or delete messages again. How can I

I have a macbook, an ipad, and an iphone with the Mail app on all three synced through icloud, but when I read and delete emails on my phone, the inbox on my ipad is not update, so I have to go through and mark as read or delete messages again. How can I sync my iphone and ipad? (it seems like each is synced only to my laptop, so don't synchronize until I go home and use my laptop.

POP: yahoo, aol, comcast/time warnder/road runner
Imap: google, hotmail, and more including icloud.
If you want to use multiple devices - move to imap, I would even say "exchange", but Google does not support free exchange anymore, since January of that year. So Ironically Icloud or Hotmail would be my choices right now.
To find out more about what happens to you, search on Google "difference between pop and imap"

I can't sign into iCloud because my Apple ID doesn't work there. For some reason it gave me a .mac email and I don't remember the password. When it gives me the option to reset my password, it's my Apple ID password which I don't want to do.

I can't sign into iCloud because my Apple ID doesn't work there. For some reason it gave me a .mac email and I don't remember the password. When it gives me the option to reset my password, it's my Apple ID password which I don't want to do. I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management. What do I do?

Check if your Data and Time, and Time Zone are set to automatically: OS X Yosemite: Set the date and time on your Mac
Is this issue also appearing on new user account:
Isolating an issue by using another user account - Apple Support
Mac OS X: How to troubleshoot a software issue - Apple Support
Is this issue also appearing in safe mode: OS X: What is Safe Boot, Safe Mode? - Apple Support

I can not restore my backup of previous Iphone to the new one from icloud

I can not restore my backup of previous Iphone to the new iphone from icloud.
I can find backup on my new iphone icloud but there is no any option to restore it.

Read this:
Restore from iCloud
http://support.apple.com/kb/TS4036

On my iphone, icloud is set to an apple id that i no longer use and i keep getting asked to enter a password. Cannot remember the password. When i try to re-set the password, it sends a email to a address no longer used. Will not accept any dob i enter

I have icloud on my phone with an apple id that I no longer use. I keep getting asked to enter the password for this ID. However I can't remember the password.
When I try to re-set the password, a e-mail will be send to an address I no longer use and can't access.
I then try to answer the security questions, but the date of births I enter are not accepted
Any ideas?
Paul

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Hi i have the same apple id for my iPad and my mac. my iPhone has a different one. My i cloud on my mac seems to be the iCloud on my iPad, if that makes sense so its not sending my photos from my mac to the cloud. how do i change it to upload mac?

hi i have the same apple id for my iPad and my mac. my iPhone has a different one. My i cloud on my mac seems to be the iCloud on my iPad, if that makes sense so its not sending my photos from my mac to the cloud. how do i change it to upload mac pictures instead? thanks

Did you go into Settings > Store and then tap your old ID, sign out and then enter your new ID?

My iphone 4s has no itunes and a new "hard of hearing" blue screen SIRI after the 6.1.3 download. Where did it go? How do i get it back? And how can i switch back to the old gray SIRI?

Hello there,
After the 6.1.3 download, my iphone 4s has no itunes and a new hard-of-hearing blue screen SIRI after the 6.1.3 download. Where did the itunes app go? How do i get it back? And how can i switch back to the old gray SIRI?
Thanks,
lost and confused

Hello there, tonjay82.
There are some great sources of information in the following article that might help you in resolving the issue at hand:
iOS: Understanding Restrictions
http://support.apple.com/kb/ht4213
Particularly of note is the following:
You can enable and adjust Restrictions, or Parental Controls, on your device to prevent access to specific features or content on the device. Locate these settings by tapping Settings > General > Restrictions.
and
Additional Information
If your iOS device is missing a particular application or if a certain feature is not available, ensure that Restrictions are not enabled. Symptoms can include:
App missing from the Home screen (Safari, Camera, or YouTube for example)
Feature or service unavailable (Siri, Location Services, and so on)
Setting missing or grayed out (such as Mail, Contacts, and Calendar; iCloud; Twitter; FaceTime)
Important: Restrictions can also be enabled or enforced using a profile (typically installed when using the device for business or education purposes). You can check for installed profiles in Settings > General > Profiles.
Thank you for reaching out to us at Apple Communities on this issue.
Cheers,
Pedro D.

My Icloud is tuck on my old email adress. i can not retreive the password becaue when i request the email it doent get sent to thi adress. how can i change it sothat my icloud is on my new email. i cant login or out of icloud now.

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