My icloud mail is disappearing

My Icloud mail keeps disappearing from my Mac, Iphone, Ipad and Pod. Please what can I do?

Check in the Archive folder to see if they are missing or if they were just moved from the Inbox.
Do you have Time Machine backup? If yes, you can recover but in the mean time, you might want to forward your messages to another account as backup. You can setup a Gmail or Outlook.com account if you don't have a second account.
Forward all messages automatically
          1.          In iCloud Mail, choose Preferences from the Action pop-up menu in the sidebar.
          2.          In the General pane, select “Forward my email to,” then type the forwarding address in the text field.
          3.          If you don’t want to store a copy of each forwarded message in iCloud, select “Delete messages after forwarding.”  Keep in mind that storing copies of forwarded messages decreases your available iCloud storage space.
          4.          Click Done.

Similar Messages

ICloud Mail Alias Disappearing

For the 3rd time I had all my alias wiped out and I can't create them again. As was using an alias as my primary mail, what should I do? Forget iCloud mail and go back to Gmail?

I'm afraid not. Once created, an alias remains tied forever to the account which created it: you cannot move it to another account, turn it into a full account, or reinstate it once you've deleted it.

Help! iCloud Mail aliases disappeared!

The 3 Mail aliases I had since a long time associated with my iCloud (before Mobile Me, still before .Mac) account have suddenly disappeared.
When someone tries to send me an email to one of my aliases, it is bounced with the following message: "5.1.0 - Unknown address error 550-'5.1.1 unknown or illegal alias".
On my iCloud account in Account Preferences in Mail on my iMac, the aliases are still there. But when I try to send a message with one of them, it can't be sent with the following message: "From address is not one of your addresses".
I can however still send and receive messages with/to the main email address of my iCloud account.
The same happens on my iMac, on my iPhone and with iCloud on Safari.
When I go to Account Preferences in iCloud.com on Safari, it shows "0 of 3 aliases in use". When I try to add back my aliases, it shows "Alias unavailable".
This is a big problem for me: people send me email to my aliases all the time, instead of to my main email address.

Problem resolved.
See https://discussions.apple.com/message/26034075 for more info.

ICloud mail has disappeared

I appear to have accidentally deleted my entire iCloud mailbox - although am unable to find any of the emails in my archive or trash. I was using Mail.app on OS X Lion and was sending an email containing a couple of attachments that didn't end up sending. When I next checked my inbox all my emails had gone. My iPad and iPhone are also displaying 0 emails and the same occurs when I log on to iCloud via the browser. Is there a way of getting the emails back?

Hi Elliot have you actually solved this problem? Accidentially the same thing happened here.
Every Mac or iOS device I turn on ... syncs and gone is the mail. Is there any hidden undelete feature in iCloud?
The only other way I could think of is to actually retrieve the inbox from mail.app from a time machine backup i.e. or another back up. But I do wonder, if it is possible to easily exchange the inbox folder and hope that it syncs with the IMAP server.

ICloud mail on iPad, iPhone, and iMac - it disappears

I've seen a lot of people asking about this, but no solutions that suit my version of the issue.
I have an iPad 2, iPhone 4s, and an iMac that's 1 year old, exactly. All are set up for iCloud mail, and I'm using Entourage as the mail client on the iMac. I don't expect anyone here to debug Entourage for me, but I did follow the instructions on apple.com for setting up iCloud on a mail client like Entourage, as IMAP, etc.
What happens is, I get emails on the phone and the iPad, but I don't 100% trust that I'm getting them all. But, if I pull the IMAP mail in Entourage, the email shows up and then some of it (not all of it) disappears. The phone, the ipad, and Entourage all end up in sync, but missing the same emails for no reason. There is no setting on the phone or ipad to 'move' or 'copy' emails after they are read. And I don't have any rules or settings in Entourage to do anything like that, either. I assume this has something to do with IMAP mail-handling that is unfamiliar to me, but I'm not sure what it would be. There is no setting anywhere to say, 'just leave the mail where it is', or 'move the mail somewhere else'.
On the iPad, i can't even check webmail for iCloud, because it won't do anything but show me a page withe 'setup, install find my iphone, or install find my friends' as options. No login, no logout, no option to view mail or docs or anything else.
All of this seems like it can't be normal or intended behavior. I really don't trust iCloud email anymore, and maybe the only answer is to not use Entourage. But I use that to pull gmail, yahoo, aol, and other POP mail accounts, so having to open 'Mail' just to read my mac.com mail seems like an unnecessary nuisance.
Any ideas?

So, I've noticed that in Entourage, the messages don't 'disappear'. They are moved to the normal Inbox and deleted from the new Inbox that was created when I set up the new IMAP account. If I set preferences to only *mark* the messages rather than 'delete' them, then they stay in the IMAP Inbox with red 'x' marks next to them, and they show up in the normal Inbox, marked as 'read'.
However, once that happens, and I don't know why it happens, then the messages are deleted from the iPad and iPhone immediately, and they're not moved anywhere else; just deleted from those devices.
Again, the iPad won't let me view webmail, but at least I know what's happening in Entourage.

All my mail have disappeared From my mac and my iOS devices. Seemingly from the iCloud server as well. How can I recover them?

All my mail have disappeared from my mac and my iOS devices. Seemingly from the iCloud server as well. How can I recover them?

Well, you can't since the emails are stored on icloud's mail server. Try this test, using a computer's browser, log into icloud.com and check the mail page. If they are gone, then they are really gone.
Now, I thought I could go into a Time Machine backup and view old emails from a day ago. Unfortunately, Time Machine doesn't seem to save icloud based email, since regardless of the past date I go to, only the current emails show up, not older ones. My conclusion is that I wouldn 't be able to recover them from a TM backup.
What had you been doing on the mac or device that causes emails to be deleted? (I hope you don't have a family member or friend using the same icloud account - they may have deleted all emails by mistake.)

After short period of time my messages are disappearing from my Icloud mail account.Why does it happen?Can I restore them back?

I can't understand my Icloud mail behavior.All messages I sent are stored in sent box as usual whereas messages I receive are disappearing after short period of time (no more then 2 weeks).Why does it happen?Do I have any chance to restore them?

Unfotunately I'm not eligable for MAC support over the phone and have to take it in to the Genius Bar. Hmmmpf.
But I was able to isolate the errors (using Console) that occurred just prior to the network failing:
8/30/09 10:53:05 AM Dock[231] _DESCRegisterDockExtraClient failed 268435459
8/30/09 10:53:25 AM SystemUIServer[232] * CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0x9307, name = 'com.apple.tsm.uiserver'
See /usr/include/servers/bootstrap_defs.h for the error codes.
8/30/09 10:53:25 AM com.apple.launchd[196] ([0x0-0xc00c].com.apple.systemuiserver[232]) Check-in of Mach service failed. PID 232 is not privileged: com.apple.tsm.uiserver
8/30/09 10:53:33 AM GrowlHelperApp[249] WARNING: could not register Growl server.
8/30/09 10:53:52 AM com.apple.launchd[196] (com.apple.NetworkDiagnostics[259]) Check-in of Mach service failed. Already active: com.apple.NetworkDiagnostic.agent
8/30/09 10:54:36 AM [0x0-0x1a01a].com.apple.Safari[261] Debugger() was called!
8/30/09 11:00:50 AM com.apple.launchd[196] (com.apple.NetworkDiagnostics[279]) Check-in of Mach service failed. Already active: com.apple.NetworkDiagnostic.agent
8/30/09 11:05:52 AM com.apple.launchd[196] (com.apple.NetworkDiagnostics[290]) Check-in of Mach service failed. Already active: com.apple.NetworkDiagnostic.agent
Any idea what these mean?

ICloud Mail Disappears!

I've been having this issue for quite a while now.
Twice I've spoke to Apple and twice they've managed to retrieve my lost mail.
Sometimes when I receive iCloud Mail, I will go to my Inbox, see the new message but before I can select it, it disappears!
Also, if I do open the message, it will disappear before I've read it.
They don't appear in my Deleted, Trash, Junk or any other mailbox on any of my iDevices or Mac, or even iCloud.com.
These emails are random and not from a specific person or site.
I really am thinking about going back to GMail as it's happening too frequently and I can't risk not receiving import email.
Has anyone else encountered the same problem as when I've spoke to Apple they find it strange and not something they're aware of?

This is happening to me, too. Mail on iOS 7 is being received properly, but not on Mavericks. Any ideas?

TROUBLESHOOTING TIPS RE: iCLOUD MAIL SERVER DROPOUT

Here's what I learned throughout this and I will post a discussion in a separate thread for the rest of the folk out there.
MYTHS AND FACTS RE: iCLOUD MAIL SERVER DROPOUT- WHAT I'VE LEARNED
Hopefully this troubleshooting helps everyone that has had or having issues, for now and for the future...
Firstly, the Apple system status is a bit of a myth. Because it is a global community of people using iCloud, it does not always update in real time. The Apple techs check this when there is issues, as do the public, so odds are unless every single person is having issues around the globe, then it won't reflect an issue. http://www.apple.com/au/support/systemstatus/
Apple technicians work in territories. For example, I live in Australia so I had to deal with a tech supervisor who looks after Australasia and who is based in Singapore. They don't get a notification if a group of people in Canada are having problems, even if they are identical to mine, unless as above, the whole world is having issues.
CHECK THESE FORUMS as a first step measure to work out if the problem seems to be just you and your account, or a wider community. Particularly before you make any major change to your email accounts, passwords, computers or phones.
If you get an issue in the next week or so (and keep in mind for the future) Error Message: "MY NAME" returned the error "[AUTHENTICATIONFAILED] Authentication failed." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?" and this happens multiple times when you know the password is correct, then odds are that the server is down and you are best to wait it out. Try checking your mail via iCloud to test. If you can send it through there, odds are that the glitch has nothing to do with your password or issues with your account and rather than make changes, try and wait it out.
If all of your folders in your email disappear, if they are IMAP folders, then log into iCloud mail in your web browser to check that they are still there. It just means that your mail client (Mac Mail, Outlook for Mac etc) can't access the IMAP folders via the server. Don't panic until they are gone from every device you use your email on.
Be wary of deleting ANYTHING from your computer unless you are backing it up first. For example, I had a tech guy on the first day of the server drop out, who gave me the wrong advice of deleting EVERYTHING from my keychain. This resulted in me having massive security issues for web browsers and thus, I couldn't log into my iCloud mail in my browser. Not only did I have to re-install my OS Maverick to fix it (which took 10 hours) but I could have muddled through this mess by continuing to work using web mail.
If everyone seems to be having a mail server problem based on online community discussions, then you are not alone and TELL your Apple tech this. Send copies of the links to the various conversations. Push them (nicely) to investigate internally what is going on and don't let them rely on the System support status. It also helps to put in a report to Apple down the track.
Make sure that you can get a copy of Apple tech guys email address. Thankfully, even though I was on the phone to them for in excess of 7 hours over the past two days, I could update my guy via email and also send him screen shots of things that did or didn't work using my iPhone. We would keep in contact and all I would have to do is send him an email and he would call me back straight away. No holding or dealing with any call centre issues, which is probably the only reason why I didn't lose my cool too much.
If you can get into your iCloud through your web browser, you have the options under the inbox and then the little wheel thing down the bottom (preferences) to put a vacation message, like an out of office. Put that on and explain you are having email issues and give another email address or your contact number. At least the people that you need to contact will know that things could get lost in cyberspace. I wish I had of known this earlier.
You can also forward emails emails to another email address under preferences. Also very handy.
Become friends with your tech guy rather than enemies. If you don't feel like your tech guy knows what he's talking about, politely request to speak to a supervisor. I would be having a nervous breakdown right now (small business owner, lost two days of billable hours so I am financially behind) if I didn't have a good relationship with the guy that has been helping me. We are a good team, with me updating him with the information, via these forums, to find a proper solution to the issue and to rectify the wrong information I was given by the previous Apple tech guy I spoke to.
Ask them to replicate your issue on their side of the fence to troubleshoot. For example, my tech guy Levi replicated my issue with websites by intentially removing the system certificate from his computer and he realised that was what the problem was, and thus he could quickly find out how to fix it.
Back up your stuff regularly. It might be annoying but it is peace of mind if know you are only going to lose a minimum of a week's worth of stuff.
Apple has an engineering team and tech guys raise 'tickets' to them with information on what has happened to their clients. I don't know much about this but I would assume it is having the engineering team investigate to stop this happening in future. They can only work with the feedback they get I suppose. I would also suggest doing the Apple Care survey so they also get feedback. We need to explain to them that we are asking for communication first and foremost - whilst it is inconvenient, if we all knew when and where they would be doing server upgrades (which the rumours indicate that this is what happened) then I don't feel everyone would be so frustrated.
Using your computer is like raising a child - you know when something is not right, even if you are not experienced at it yet. Sure, you may not know the lingo but trust your instincts and tell your tech guy. I have learned more in the past two days about computers and Mac's than ever before and I know when I can confidentially say that strange things were happening to my Mac and where Apple went wrong in guiding me. Don't always take a blanket or easy explanation if you don't think it is right; odds are it will result in making changes to your product that do more harm than good.
Keep a record of notes of how much time you have spent on the issue (including phone calls to Apple), what they have told you to do and at what time, changes to passwords, troubleshooting tips and the contact details (and reference numbers) of who you speak to. I'm not sure if Apple provides compensation for these issues or anything along these lines, but I certainly will be informing them so they can try and better their service to me in the future.
Anyway, I hope that helps everyone a bit - these are just things that I have learned and if anyone else has any tips please feel free to add them.

Tried port 465 but it wouldn't work.
Went to our help desk and here's the reply I got (paraphrased slightly cuz the person at the help desk was trying hard to be helpful and I don't want to get him/her in trouble):
I presented this question to the university team and then waited for a long time to get the following reply:
we do not allow relay from non-university IP addresses.
port 25 for smtp is a standard worldwide.
For the most part, that went right over my head and didn’t answer anything, but I hope it means something to you.
I called him to get more clarification, but all I really got out of it was that, if you don’t use exchange which is secure via port 443, then your other option is to use smtp. And then he said something about how relay, iron ports, and authenticated accounts work together to make it secure. I know it makes me sound a lot more inept than I am, but all that made little sense to me. What I gather, is… that by selecting SSL when configuring your client, it makes it so that your login info and mail content is safe. Sorry, I can’t provide a more cohesive and comprehensive explanation, but I think the bottom line is that they have combined a non-secure protocol with other stuff to make it secure.
So, I'm hoping that checking SSL and using port 25 somehow solves the problem to the satisfaction of our IT professionals at the University ...
Again, thanks for taking the time to educate the rest of us!

ICloud Mail not syncing as "read" across all devices

If I read an email on my Mac, it does not mark as read on my iPhone and i still see the new mail notification on the lock screen and there is a new mail mark on the mail app icon when i unlock the iPhone until I open up mail app and it checks manually.
When I used the Gmail Exchange server or Gmail App with Gmail account it works perfectly and when i read my mail it sync immediately on all devices and the new mail notification disappear immediately after reading the mail on the other device.
Is there any way that iCloud mail can update reading mail Immediately like Gmail Exchange server or Gmail App?

Unfortunately, iCloud only pushes new mail. In iOS, it has never pushed the updated status of mail read, moved or flagged on other devices. http://support.apple.com/en-ca/HT203545
You could try switching your iCloud mail to fetch instead of push. I've never tried this, but maybe it will fetch the read status, as per the fetch schedule.

Can't turn on iCloud Mail

After upgrading to Mavericks, I noticed that my Notes were not syncing to iCloud from my iMac (all other devices work fine). I disabled iCloud on my iMac completely and logged back in. After doing so, I was not able to add back my Notes, or iCloud email. This problem persisted for a day, when Notes finally set up
. Mail is still offline. Everything is working fine on all of my other devices, including my MBP running Mavericks. When trying to enable iCloud mail, I get the error: Your iCloud Mail account could not be enabled. I was getting a sililar error for Notes before it finally kicked in. I have logged out and logged back into iCloud a few times, deleting all iCloud content from my Mac in the process. Everything comes back as it should when I log back in, save for Email.
Aside from disabling and enabling iCloud, I have repaired permissions, run disk utility from the recovery partition, and booted to safe mode. No dice.
Does anyone have a suggestion?

Fixed it.
Found another post with a similar problem - don't want to take credit for someone else's solution!
this is what I did:
The problem was caused by dodgy entries in the accounts.plist file in my User Library folder. It appears that either when I upgraded to Mavericks this file gained many thousands of duplicate entries, or maybe these entries were in there before but previously the OSX/Mail combination was more tolerant. When I removed these the problem with Mail disappeared. Here’s what I did….
1> Make the user Library folder visible - in Mavericks this is a lot easier than Lion/Mountain Lion. Simply open up your user directory in Finder, select menu View>Show View Options, and select “Show Library Folder”
2> Navigate through username>Library>Mail>V2>MailData and select the Accounts.plist file. If this file is multiple megabytes (mine was 40+mb) then this is likely the cause of your problem (once sorted mine ended up at 19k in size!)
3> To be safe, make a copy of this file (I placed the copy on my desktop).
4> Using your chosen text editor (I used Text Wrangler but I’m sure TextEdit would work just fine) open the Accounts.plist in the MailData folder (not your backup copy) and take a look. If it’s the same as me you will find hundreds and hundreds of entries for the same mailbox repeated in there. Mine was an old MSN mailbox that I never use any more (I’ve seen in other forums that other Hotmail type accounts also seem to be the culprits in this context). There will likely be two lots of repeated data, one in the XML “DeliveryAccounts” <array> section, and one lot in the “MailAccounts” <array> section.
5> Delete (keeping in mind the need to select the XML sections correctly from <dict> to </dict> completely) all those extra entries that you found, keeping the mail accounts you do need, in the XML and save the file.
6> Mail should open up nice and fast again and not eat your system
7> If this did not work, and causes problems because of over eager deleting in <5> you can replace your broken Accounts.plist file with your backup and try again.

HT4623 After updating to ios 6 on my iphone 4, my mail,contact disappeared,Can anyone help.thanx

After updating to ios 6 on my iphone 4, my mail,contact disappeared,can anyone help

My suggestion:
Reset your device: Settings>>General>>Reset>>Reset All Ajustments.
It will restore to all company ajustments, but it will not delete anything at all.
After that, do not Sign In Facebook, I see many people got problems after Sign In Facebook.
In my device, I do not fill last names, I just fill names in "First Name".
Another question: Are you sync your contacts with Outlook or iCloud? I have suggested another one to do not sync with Outlook and, in iTunes:
1.In resume, mark "Backup in iCloud"
2. open Information and unmark the "Sync Contacts With". roll down the page and, in "Advance" field, unmark everything.
3.Sync your device again.
It probably will help you.
Good Luck

How do I deactivate my iCloud-mail?

Can anyone help me?
I registered an iCloud-mail, but I don't want to use it. I only want to use my Gmail.
Please help.

Thanks.
Now it disappeared in my e-mail application, so it won't annoy me anymore ;-)
Thank you and have a great day!

ICloud sent emails disappeared and can't restore from Time Machine

I'm having a very weird problem with my iCloud email. Sometime between last Friday and Saturday, all the sent messages on iCloud disappeared. They disappeared from the webmail and from all my devices (Macbook, iMac, iPhone, iPad). All the other mailboxes on iCloud are still intact.
Since I have a Time Machine backup, I tried to restore the messages. I can see all the messages on Time Machine, and I can browse and open them individually but if I try to restore them, nothing apparently happens (a dialog box saying "Restoring messages from iCloud" appears for a few seconds then disappears and no message has been restored). I tried restoring the entire Sent mailbox, then a few messages and then just one message with the same result.
I suspected a corruption in the mailbox, so I repaired the disk (no errors found) and reindexed the mailbox according to this article http://support.apple.com/kb/PH14876 and tried again but still no luck.
I'm very puzzled. Any advice?

Don't know why they disappeared. Did you check all setting for the mailbox behaviors? If any are set to delete from the servers after a certain amount of time, then it will do that. Make sure you check each device carefully where the sent messages are stored (server, going to trash).
Also check iCloud.com website and make sure sent messages aren't being sent to trash and deleted after a number of days also.
Also, deselect all iCloud mail from all other devices to test and solve from here. That way no other device will interfer with sent messages. Be sure to check iCloud.com settings also.
When you restore from TM, you should do it from the Mail Application. Open mail and choose Sent Mailbox. Click to enter TM. Go back in time till you see your messages. Click to restore. A folder for TM will appear in the sidebar under On My Mac section. If it is not expanded, place the cursor over On My Mac and choose Show (it will appear when the cursor is over it). You should see your recovered messages there.

All my iCloud mail aliases are gone!

I just checked Preferences in my iCloud Mail accound and discovered that all my three alieases disappeared! Before that I'd received notifications from several sites where one of them was registered that my emails were invalid. Then I checked the settings and found that I have 0 of 3 aliases!
I try to recreate one of them and the error poped up that the alias cannot be created.
Please help me with this problem, it's very urgent to me -- I'm left without half of my email correspondence and notifications!

I can still see my aliases on my iPhone and iPad, but now they are gone from my Mail on the Mac too... I've contacted Apple support chat, we tried different things playing with the settings but nothing helped. They promised to follow up on this and investigate it further. So I'm still without half of my email addresses.
It's very frustraiting and dissapointing. I rely very much on the Apple ecosystem and such failures are simply unacceptable.

My icloud mail is disappearing

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