My icloud will not back up

Whenever I try to do an icloud backup, my phone starts the backup but then I get a message stating that the backup could not be completed.

Welcome to the Apple Community.
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

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I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I a, afraid I might lose everything messing with

I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I am afraid I might lose everything messing with

I see. If you go to Settings>General>About>Name, that is the current name of your phone. The backup bearing that name should be the more recent one, and therefore the one you want to keep. I would delete the other one (presumably the one set up by Best Buy under your real name, assuming you changed it later), then see if that gives you enough space to back up again.
If it still reporting insufficient storage, use this guide: http://support.apple.com/kb/HT4847 to try to determine what's taking up all your room. In them meantime, you can perform a manual backup on your computer so your have a current one while you're troubleshooting this. To do so, connect your phone to iTunes, then right-click on the name of your phone on the left side and select Back Up.

I received the new iphone 5 and Im trying to transfer everything over from my old iphone by the icloud will not back up help!

I received the new iphone 5 and Im trying to transfer everything over from my old iphone by the icloud will not back up help!

Connected to WiFi? No Firewalls in operation? Have at least 50MB's of free space on your phone? Have enough space in iCloud...Settings>iCloud>Storage/Backup>Manage Storage>Select your phone.

HT6154 icloud will not back up iphone 4s???

Iphone will not back up in icloud

Give it some more time. If there is a lot of new data to be added to the backup, it may take longer than normal.
That's why I just leave the automatic backup on, and let it go over night.

My ipad icloud will not back up and it can not locate storage plan it says? Plz help

My icloud back up will not load or back up and it can not find usage or storage plan? All help welcome plz

Hey e.cliff,
Thanks for the question. When you sign out of your son’s iCloud account you will be prompted to keep or delete the data on your phone. After you elect to keep the data on your device, you can setup your own iCloud account and the data will be merged/uploaded to your new account:
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
As always, it is a good idea to backup your device before attempting these steps:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
Thanks,
Matt M.

TS3988 icloud will not back up however the message stating i have not backed up in three week will not disappear or back up. Frozen in this state

Frozen in icloud back up. Will not follow through with back up. Plugged in, locked and connected. Holding power button does not work and screen will not allow and communication by touch...

Welcome to the Apple Community.
Try a hard shutdown (hold down the power and home screen buttons together until it shuts down)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

ICloud will not back up my phone and says i do not have enough storage available.

I used my sons Apple ID and password when setting up my iPhone 4s. It now says that i do not have enough storage available to back up my phone. How can i set up my own account without losing any data?
<Edited by Host>

Hey e.cliff,
Thanks for the question. When you sign out of your son’s iCloud account you will be prompted to keep or delete the data on your phone. After you elect to keep the data on your device, you can setup your own iCloud account and the data will be merged/uploaded to your new account:
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
As always, it is a good idea to backup your device before attempting these steps:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
Thanks,
Matt M.

Icloud will not back up because it says email address not verified. I am not getting a link in my email to follow to verify account, checked email address listed is correct, so how do I verify email address when I dont get the email link?

I am unable to verify email address to sign in to icloud so that I can backup my stuff. I am not getting an email from apple to follow a link to verify email address. I have checked to make sure the email address is correct in the icloud settings, but all it will tell me is to check my email for instructions on how to verify my account. I am not getting the email! Please help, I am able to sign in to my itunes account and buy new music all the time! I get my itunes receipts and everything, and know the email is correct so what is the deal?

If you have given correct info about you ios 6.1.3 - all you need to do is delete account. You will be able to sign in with new one afterwards. Make sure you don't delete any info when you see those prompts.

HT4910 Icloud will not back up on iphone 5

I have an iphone 5 which I plug in each night. When I get up, the msg is that the icloud backup could not be completed. I have tried to do the icloud back up manually in settings, but it doesn't complete there either. Any ideas why the back up cannot complete?

Curretly, there is an iCloud blackout. It started this morning around 2AM California time (Pacific), 5AM New York (Eastern). A lot of people have been having issues all day, including me. No iCloud services are online. Even Find My iPhone is down.

My iCloud will not back up after I replaced my iPhone

Hi, I need help with my iCloud backup. I recently replaced my iPhone 4 with a brand new one, and now it is saying I dont have enough storage and I am unable to backup using iCloud. The phone still says I have data space left, and I do not have any more or less space than my last phone. Can someone please help??
Thank you!

wtmichael wrote:
when i do this it says this backup cannot be deleted because it is in use, the old phone has been restored to factory settings to be shipped back to the insurance co.
That should clear up on its own, but may take 3-5 days to do so. Wait a few days and try again.

TS3992 My iphone will not back up with iCloud. it keeps popping up a push notification telling me that i do not have enough storage available for the back up. but in my settings and storage it tells me i have 2.8 GB of 5 GB free space, help!?

My iphone 4s will not back up with iCloud. it tells me i dont have enough iCloud storage available, that i can manage my storage in my settings, when i click the settings it tells me i have 2.8 GB free space out of 5 GB. i dont know what to do about this problem. it hasnt been backed up in 3 weeks. and if i still have icloud space avaliable on my phone i do not need to purchase more. i have very few aps backed up on my icloud. i do not understand this help me please

Go to Settings>General>Usage and see how much space is available on your phone (listed at the very top). The pop-up might be telling you that you don't have enough space on your phone to perform the backup, not that you don't have enough space in your iCloud acount to store the backup.

HT4910 My iPhone 4 will not back up to iCloud! Help please!

For some reason my iPhone 4 will not back up to iCloud when I press the back up now button in settings.

What happens when you try?

My new iphone 6 it will will not back up my photos from iCloud.

Iphone 6 will not back up photos from iCloud. I am running iOS8, I know the photos exist in iCloud from the storage size.
I have tried resetting and following the on line instructions.
It backs up my contacts. A clue might be that it downloads only a couple of phots I took on this device. I made sure to back up from my previous device before setting up the new phone.
Have not tried iTunes yet!

So, your iCloud has 3.3 GB of available storage left.
This device has never backed up to iCloud.
The next (or first) backup of this device will require 13.5 GB.
Therefore, if you want to backup this device to iCloud, you need to purchase more iCloud storage, or you need to remove data from the device, or choose some data to not be backed up.
To upgrade from the free 5GB to 20 GB is $0.99 per month.
200 GB is $3.99 per month.
Choose one of those options under ettings > iCloud > Storage > Buy More Storage.

I put the wrong apple id on my icloud account information and it will not back-up. how do I update account information

I put the wrong apple id on my icloud account information and it will not back-up. how do I update account information

Hello there, vanzbd.
The following Knowledge Base article has the information you are looking for:
iCloud: Change iCloud feature settings
http://support.apple.com/kb/HT2519
Specifically:
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account
Once you've performed this step go back to Settings and add the correct iCloud account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT4489 My iphone 4s will not back up my contact list to the icloud. Not sure why!! any ideas?

My Iphone 4s will not back up my contract list to the icloud. Not sure why? Any ideas. I have tried everything!

Welcome to the Apple Community.
I assume you mean sync, not backup.
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

My icloud will not back up

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