My id was dissable, I already change the password and still cannot download apps
what should I do to get my acct working again.
Contact support http://www.apple.com/support/itunes/ with the following information:
1) the billing address listed on the account, and
2) one of the following:
- the last four digits of the credit card on your iTunes Store account
- or the order number of your most recent authorized purchase
- or the name of any authorized item you've purchased using this account
Similar Messages
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I have tried everything and get this same error message on my iPhone and iPad. Yahoo account works fine on pc. I can receive emails and use Internet on apple devices but cannot send mail. Thanks.
Hello DRB1962
Check to make sure that you validated the device within your account on webmail.
iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
http://support.apple.com/kb/HT1694
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Does anybody know why my home sharing would stop and I cannot get the Apple TV to recognise the ID or possibly the password? Nothing was changed and it stopped. Now I've done everything including new apple ID and password but it still wont connect.
Either the most recent updates to iTunes or the Apple TV have changed connectivity to one another. Review the following link as the configuration presented may not be the same as yours but the concepts are the same. Once completed, you will have connectivity back.
Solution for Apple TV 2, Xfinity router, Ethernet connection and Home Sharing -
How do I verify my apple ID so that I can download from the store.
You keep changing your Password? Have you done this from Settings > Store, tap your Apple ID, then sign out and sing in using the right ID and Password.
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CHANGED PASSWORD AND STILL CANNOT ACCESS ADOBE READER UPDATE
I HAVE CHANGED MY PASSWORD AND STILL CANNOT ACCESS THE ADOBE READER UPDATE
I think I may understand. There is no password from Adobe for getting an update. So, I think this is the computer's own administrator password, which you will need when you install most software. You chose it when you turned the computer on the first time. And if you forget it you have bigger problems than Adobe Reader.
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i need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do?
i purchased my account but i cant use that because apple ask me about security question and i forgot the correct answerAlternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I have two yahoo mail accounts. I went to bed and both were accessible on my iphone. I woke up and one was not able to receive any mail. I have deleted the account and added it back and changed the password. Still does not work. Any help?
Download the yahoo email app, if you already deleted and reinstalled the email account and still have issue.
This is a known issue with Yahoo email account. -
I have changed my password and still can't get home sharing to work. Get the message "Home sharing could not be activated because the account or password was incorrect." It's what I have used to sign in here! Any help much appreciated.
So I reset my Apple ID password. Which then stopped my MobileMe account from working. Hang on - these were 2 different accounts a while ago, with different passwords!!!
So I have logged back in to MobileMe with my AppleID, and that's working again. After a short wait I can now create Home Sharing again.
Folks, I think we have just had our Apple IDs merged with our MobileMe accounts!! With no consultation or warning.
My guess is that this is the most seamless way for Apple to do it, as the vast majority of people use only one email address and one password for everything. Only those of us who had the same email adress but different a different passwords for MobileMe and Apple ID will have noticed. Annoying for us few, but a clever strategy on Apple's part, becasue we have been driven to fix the issue ourselves by chaning the password, and in doing so we have realised that our mobileme account is now the same thing as our Apple ID. -
HT1349 My acc was disabled and I changed the password and updated financial info and it doesnt work
My account was disabled and I changed the password and updated finacial info and it still does not work
No, we can't. We're all users here. Contact iTunes support. Use the "Contact Us" link on the bottom left hand corner of this page.
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Hey guys, i get the message "Your Apple ID was deaktivated" I have changed my password and the pay method too but nothing happens
After resetting your password have you tried logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then logging back in to see if that 'refreshes' the account on it and if it then works ?
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My iPhone 4 screen shattered so I had to buy a new one. I backed up my shattered iPhone to iTunes so that I could restore my new one. When I went to restore it, it said that I had an incorrect password although I know it was right. I tried changing the password and it still told me that I had an incorrect password. So now my new phone has lost all its pictures, its music, its apps.... is there anything I can do to get my phone to restore?? PLEASE HELP!
If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back. -
I have been trying to download items from itunes store, but keep getting the error message "your Apple ID has been disabled. I changed the password and updated billing information, but still get this error message. This involves free apps which I was trying to install.
I am having the same problem. I went through the process to have the ID unlocked (Changing password etc.) and was able to log in here on the website to post this message. Why am I still getting "Your Apple ID has been disabled" as a message after verifying the account here and signing in and out on my Device. This has been issue on my Ipad as well.
Thanks. -
I turn off my whats app lasseen time stamp more than 24 hours ago and now i can't turn it on it sees " could not connect to whats app services please try again latter" i try deleting the app and changing the calendar and still didnt worrk
Ok - an update ...
Managed to get the phone to backup to iCloud, so decided to risk the "Factory" reset.
Took the reset option including delete all data and crossed fingers.
It took a while to resotre from iCloud, but everthing seems to be back and ...
Bluetooth now working agaim.
Backup to Computer working again.
And somewhat to my surprise, GMail in the mail app is working again. (The surprise being that the implication of other posts was that this was a 6.1.3 fundamental bug)
Still no idea why the iPhone was corrupted - but at least the "Factory" reset seems to have recovered the situation. -
i have an ipod touch and it is disabled cause my cousin changed the password and forgot what it is so now it is stuck .. i connected it to the itunes but still the keypad didnt appear and couldnt remember the password.. anyone can help me ?
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Hi Just had an ipad for xmas and it worked great,but I wasn't sure of my password and guessed (should have waited till I got home), eventually I changed the password and left it over night.
Success I could now access my apple account, but could not gain access to the "Facetime", telling me to reset password or check internet connection all of which are working great. How can I get round this problem please.Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom
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