My Illustrator CC freezes on launch... Help?!
Below is a screenshot of Illustrator CC right after I launch. No other program is affected, and my Creative Cloud is functioning fine.
Elena Kate,
In addition to what Mary said, you may need to use the full three step way (otherwise strange things may linger):
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
Similar Messages
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Illustrator CS6 freezing on launch - unuseable
Hi
Running 10.6.8. Illustrator keeps freezing so it cannot be used - need to force quit. Here is the log:
Date/Time:
2013-12-31 11:38:45 +0000
OS Version:
10.6.8 (Build 10K549)
Architecture:
x86_64
Report Version: 7
Command:
Illustrator
Path:
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Version:
682 (16.0.0)
Parent:
launchd [103]
PID:
195
Event:
hang
Duration:
4.94s (sampling started after 2 seconds)
Steps:
9 (100ms sampling interval)
Pageins:
18
Pageouts:
0
Process:
Adobe Illustrator [195]
Path:
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
UID:
502
Thread 92f
DispatchQueue 1
User stack:
9 ??? (in Adobe Illustrator + 1455608) [0x1001635f8]
9 ??? (in Adobe Illustrator + 7271892) [0x1006ef5d4]
9 ??? (in Adobe Illustrator + 7336837) [0x1006ff385]
9 ??? (in Adobe Illustrator + 7714456) [0x10075b698]
9 exo::app::OS_AppBase::RunEventLoop() + 55 (in exo) [0x108e96807]
9 -[NSApplication run] + 395 (in AppKit) [0x7fff854ec68f]
9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155 (in AppKit) [0x7fff85526801]
9 _DPSNextEvent + 708 (in AppKit) [0x7fff85526eb2]
9 BlockUntilNextEventMatchingListInMode + 59 (in HIToolbox) [0x7fff805c84ac]
9 ReceiveNextEventCommon + 310 (in HIToolbox) [0x7fff805c85f3]
9 RunCurrentEventLoopInMode + 333 (in HIToolbox) [0x7fff805c87ee]
9 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff8004edbf]
9 __CFRunLoopRun + 873 (in CoreFoundation) [0x7fff8004f5f9]
9 __CFRunLoopDoSources0 + 1361 (in CoreFoundation) [0x7fff80051401]
9 SWFLPlayer_Initialize + 9455 (in adbeapeengine) [0x122acf15f]
9 APXGetHostAPI + 4374419 (in adbeapeengine) [0x122a94723]
9 APXGetHostAPI + 4372857 (in adbeapeengine) [0x122a94109]
9 APXGetHostAPI + 2626525 (in adbeapeengine) [0x1228e9b6d]
9 APXGetHostAPI + 922040 (in adbeapeengine) [0x122749948]
9 APXGetHostAPI + 908568 (in adbeapeengine) [0x1227464a8]
9 ??? [0x1265d044b]
9 ??? [0x1266de760]
9 ??? [0x1266ddfb7]
9 ??? [0x1266180bb]
9 ??? [0x1264c9fff]
9 ??? [0x125b7f8be]
9 APXGetHostAPI + 2577788 (in adbeapeengine) [0x1228ddd0c]
9 APXGetHostAPI + 922998 (in adbeapeengine) [0x122749d06]
9 APXGetHostAPI + 881624 (in adbeapeengine) [0x12273fb68]
9 APXGetHostAPI + 908568 (in adbeapeengine) [0x1227464a8]
9 SWFLPlayer_Initialize + 3128504 (in adbeapeengine) [0x122dc8928]
9 SWFLPlayer_Initialize + 3126276 (in adbeapeengine) [0x122dc8074]
9 SWFLPlayer_Initialize + 3117905 (in adbeapeengine) [0x122dc5fc1]
9 ??? [0x126617c3c]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x126617abd]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1266f0545]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1267767f5]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1267763d3]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x126774ea6]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x126773945]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x12670ace7]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x12670aa82]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1267081ef]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 APXGetHostAPI + 2582267 (in adbeapeengine) [0x1228dee8b]
9 APXGetHostAPI + 1285374 (in adbeapeengine) [0x1227a248e]
9 SWFLPlayer_Initialize + 1537636 (in adbeapeengine) [0x122c442d4]
9 SWFLPlayer_Initialize + 1953609 (in adbeapeengine) [0x122ca9bb9]
9 SWFLPlayer_Initialize + 1518965 (in adbeapeengine) [0x122c3f9e5]
9 SWFLPlayer_Initialize + 1544612 (in adbeapeengine) [0x122c45e14]
9 SWFLPlayer_Initialize + 1543162 (in adbeapeengine) [0x122c4586a]
9 SWFLPlayer_Initialize + 1787910 (in adbeapeengine) [0x122c81476]
9 SWFLPlayer_Initialize + 1763710 (in adbeapeengine) [0x122c7b5ee]
9 SWFLPlayer_Initialize + 1751864 (in adbeapeengine) [0x122c787a8]
9 SWFLPlayer_Initialize + 1750890 (in adbeapeengine) [0x122c783da]
9 SWFLPlayer_Initialize + 1757583 (in adbeapeengine) [0x122c79dff]
9 APXGetHostAPI + 36799 (in adbeapeengine) [0x12267174f]
9 APXGetHostAPI + 36645 (in adbeapeengine) [0x1226716b5]
9 APXGetHostAPI + 36034 (in adbeapeengine) [0x122671452]
9 APXGetHostAPI + 1297695 (in adbeapeengine) [0x1227a54af]
9 SWFLPlayer_Initialize + 3128504 (in adbeapeengine) [0x122dc8928]
9 SWFLPlayer_Initialize + 3126276 (in adbeapeengine) [0x122dc8074]
9 SWFLPlayer_Initialize + 3117905 (in adbeapeengine) [0x122dc5fc1]
9 ??? [0x12670656a]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 APXGetHostAPI + 2583116 (in adbeapeengine) [0x1228df1dc]
9 SWFLPlayer_Initialize + 581874 (in adbeapeengine) [0x122b5ad62]
9 SWFLPlayer_Initialize + 577427 (in adbeapeengine) [0x122b59c03]
9 APXGetHostAPI + 4165805 (in adbeapeengine) [0x122a6183d]
9 APXGetHostAPI + 3395039 (in adbeapeengine) [0x1229a556f]
9 APXGetHostAPI + 425198 (in adbeapeengine) [0x1226d047e]
9 APXGetHostAPI + 424544 (in adbeapeengine) [0x1226d01f0]
3 APXGetHostAPI + 422956 (in adbeapeengine) [0x1226cfbbc]
2 -[NSDate initWithTimeIntervalSinceNow:] + 22 (in CoreFoundation) [0x7fff800686e6]
2 CFAbsoluteTimeGetCurrent + 19 (in CoreFoundation) [0x7fff800535a3]
2 gettimeofday + 43 (in libSystem.B.dylib) [0x7fff81b5c14f]
2 __gettimeofday + 38 (in commpage [libSystem.B.dylib]) [0x7fffffe00306]
2 __nanotime + 47 (in commpage [libSystem.B.dylib]) [0x7fffffe0172f]
1 +[__NSCFDate __new:] + 18 (in CoreFoundation) [0x7fff800537f2]
1 __CFAllocateObject + 26 (in CoreFoundation) [0x7fff800260da]
1 _internal_class_createInstanceFromZone + 140 (in libobjc.A.dylib) [0x7fff8a37ae3b]
1 calloc + 57 (in libSystem.B.dylib) [0x7fff81b627bb]
1 malloc_zone_calloc + 92 (in libSystem.B.dylib) [0x7fff81b5ed1a]
1 szone_malloc_should_clear + 2048 (in libSystem.B.dylib) [0x7fff81b5d1cb]
1 __bzero + 9 (in commpage [libSystem.B.dylib]) [0x7fffffe00609]
2 APXGetHostAPI + 423005 (in adbeapeengine) [0x1226cfbed]
2 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 205 (in Foundation) [0x7fff81186c23]
2 _CFRunLoopFinished + 148 (in CoreFoundation) [0x7fff800995a4]
1 __CFRunLoopFindMode + 167 (in CoreFoundation) [0x7fff80038e07]
1 CFSetGetValue + 139 (in CoreFoundation) [0x7fff800251cb]
1 CFBasicHashFindBucket + 238 (in CoreFoundation) [0x7fff8001aabe]
1 ___CFBasicHashFindBucket1 + 31 (in CoreFoundation) [0x7fff8001334f]
1 dyld_stub_memset + 0 (in CoreFoundation) [0x7fff80122b0c]
2 APXGetHostAPI + 423021 (in adbeapeengine) [0x1226cfbfd]
2 -[__NSCFDate dealloc] + 39 (in CoreFoundation) [0x7fff800578e7]
2 -[NSObject(NSObject) dealloc] + 58 (in CoreFoundation) [0x7fff8005792a]
1 _internal_object_dispose + 22 (in libobjc.A.dylib) [0x7fff8a37b4e3]
1 objc_destructInstance + 25 (in libobjc.A.dylib) [0x7fff8a380f07]
1 object_cxxDestructFromClass + 107 (in libobjc.A.dylib) [0x7fff8a37b57d]
1 _internal_object_dispose + 60 (in libobjc.A.dylib) [0x7fff8a37b509]
1 szone_size + 0 (in libSystem.B.dylib) [0x7fff81b5f227]
1 APXGetHostAPI + 422932 (in adbeapeengine) [0x1226cfba4]
1 objc_msgSend + 62 (in libobjc.A.dylib) [0x7fff8a378f22]
1 objc_msgSend + 67 (in libobjc.A.dylib) [0x7fff8a378f27]
Kernel stack:
9 lo_allintrs + 302 [0x2a1c2e]
9 interrupt + 192 [0x2ab423]
9 lapic_interrupt + 108 [0x2b32f2]
9 mp_kdp_exit + 868 [0x2b4560]
9 sync_iss_to_iks + 124 [0x2aabf6]
Thread 936
DispatchQueue 2
User stack:
9 start_wqthread + 13 (in libSystem.B.dylib) [0x7fff81b72aa5]
9 _pthread_wqthread + 353 (in libSystem.B.dylib) [0x7fff81b72c08]
9 _dispatch_worker_thread2 + 252 (in libSystem.B.dylib) [0x7fff81b732de]
9 _dispatch_queue_invoke + 185 (in libSystem.B.dylib) [0x7fff81b737b4]
9 kevent + 10 (in libSystem.B.dylib) [0x7fff81b71c0a]
Kernel stack:
9 kevent + 97 [0x47a699]
Thread 939
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93a
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93b
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93c
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93d
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93e
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93f
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 941
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 AGMInitialize + 3288383 (in AdobeAGM) [0x102edcdeb]
9 AGMInitialize + 3259056 (in AdobeAGM) [0x102ed5b5c]
9 AGMInitialize + 3255471 (in AdobeAGM) [0x102ed4d5b]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 942
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 943
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 944
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 945
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 94f
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 CAPThread::Entry(CAPThread*) + 140 (in CoreMediaIOServices) [0x7fff815b71c2]
9 MIO::DAL::RunLoop::OwnThread(void*) + 147 (in CoreMediaIOServices) [0x7fff815b55f7]
9 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff8004edbf]
9 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff8004f932]
9 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff81b58d7a]
Kernel stack:
9 ipc_mqueue_receive_continue + 0 [0x210d84]
Thread 950
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 2614859 (in adbeapeengine) [0x1228e6ddb]
9 APXGetHostAPI + 2516032 (in adbeapeengine) [0x1228cebd0]
9 semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x7fff81b58dda]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 951
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
8 APXGetHostAPI + 4164403 (in adbeapeengine) [0x122a612c3]
8 APXGetHostAPI + 2516032 (in adbeapeengine) [0x1228cebd0]
8 semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x7fff81b58dda]
1 APXGetHostAPI + 4164259 (in adbeapeengine) [0x122a61233]
1 APXGetHostAPI + 2516032 (in adbeapeengine) [0x1228cebd0]
1 semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x7fff81b58dda]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 952
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PluginMain + 364210 (in dBrushTool) [0x1271212d2]
9 usleep + 57 (in libSystem.B.dylib) [0x7fff81b93863]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 953
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 954
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 955
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 956
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 957
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 958
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 959
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 95a
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]SO to summarise:
Illustrator freezes on launch
Update not applicable so stuck at 16.0.0
No 3rd party plugins
All cache's cleared
Prefs reset
New account still has the issue (not permissions)
No known font issues - Tahoma&verdana etc
Ilustrator parts pulled back from timemachine when it was working fine but problem still there.
What the hell am I missing here?
As an added problem, I cannot use online activation due to our "security" so I am trying to avoid a complete re-install because it was a nightmare to sort last time - we have 6 machines to do - same issue.
Any takers please? The online "chat" help seams a little generic for this issue!!
I really need help
Really!
Really!
Thanks
S -
I am trying to get iTunes up and running again on my PC. I have followed the "iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues" I have uninstalled, re installed, made a new user account gone through the system - wide fixes and still no joy. There are 5 Ipod devices in the house and we deperatly need to get this fixed.
Any help would be greatly appreciated
RobertRefer to following articles to remove SC file(s):
Win 7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your Quicktime:
Control Panel >
Win7/Vista - Programs n Features.
WinXP - Add n Remove Programs
Hightlight QUICKTIME and click CHANGE then REPAIR. -
HI! My itunes on windows 7 opens once. If i close it, then it will not open again. I then need to turn computer off and back on and it will open again, once. I have tried troubleshooting with the article 'unexpected quits, freezes or launch problems' but that did not help. I have also tried disabling the Bonjour Service. No change either. Please advise. Thanks.
Refer to following articles to remove SC file(s):
Win 7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your Quicktime:
Control Panel >
Win7/Vista - Programs n Features.
WinXP - Add n Remove Programs
Hightlight QUICKTIME and click CHANGE then REPAIR. -
I purchased this CS6 product and have been unable to use it. What's the problem with the error? I know I'm not the only one who has experienced this. I just got off the phone with Apple and they helped me install Java but Illustrator still will not launch. I'm a designer and have work to do. Someone, please help! Thank you.
Hi,
If you are on MAC 10.7 or 10.8. Try the following steps:
Step 1. Download Apple Java 2013-002 for OS X 10.7 and 10.8 from location: http://www.macupdate.com/app/mac/39490/apple-java
Step 2. Install this JAVA version using the DMG file.
>>> Once the installation gets completed a “Software Update” dialog gets displayed which says that “To open ‘Adobe Illustrator CS6’ you need a JAVA SE 6 runtime…..”
Step 3. Click on the “Install” button on the “Software Update” dialog
Step 4. Launch AI
Let me know the end results.
With Best Regards,
Raghuveer -
Hi, my illustrator CS5 freezes at startup. It was working properly till last friday, now i cannot open it. ¿can somebody help me?
Leo,
You may try the list (5) being less likely).
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Please help me!!!
Maybe
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues -
Illustrator cs6 won't launch on a new MacBook Pro
I have the DVD to load the Adobe CS6 onto a MacBook Pro. Illustrator won't launch. All the other CS6 applications open fine. I updated everything through Adobe and Illustrator still doesn't launch. I also updated the Java to the latest version (7). This is what comes up after the launch of Illustrator fails.
Process:
Adobe Illustrator [10365]
Path:
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:
com.adobe.illustrator
Version:
691 (16.0.4)
Code Type:
X86-64 (Native)
Parent Process: launchd [150]
Responsible:
Adobe Illustrator [10365]
User ID:
502
Date/Time:
2014-02-16 12:48:04.729 -0800
OS Version:
Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: A807EB09-3877-1DBF-F561-CE2F99CD7C1A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8cf1f866 __pthread_kill + 10
1 libsystem_pthread.dylib
0x00007fff87ef035c pthread_kill + 92
2 libsystem_c.dylib
0x00007fff87593bba abort + 125
3 libc++abi.dylib
0x00007fff8a7c5141 abort_message + 257
4 libc++abi.dylib
0x00007fff8a7eaaa4 default_terminate_handler() + 240
5 libobjc.A.dylib
0x00007fff8794a322 _objc_terminate() + 124
6 libc++abi.dylib
0x00007fff8a7e83e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib
0x00007fff8a7e808b __cxa_rethrow + 109
8 com.adobe.illustrator
0x0000000100848b70 0x100000000 + 8686448
9 com.adobe.illustrator
0x0000000100704284 0x100000000 + 7357060
10 com.adobe.illustrator
0x00000001006f4cfc 0x100000000 + 7294204
11 com.adobe.illustrator
0x0000000100163528 0x100000000 + 1455400
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8cf20662 kevent64 + 10
1 libdispatch.dylib
0x00007fff8721743d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff87217152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff8cf1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff87ef1c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff811a6a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8117738d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE
0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore
0x00007fff8117790b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff87eef899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff87eef72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff87ef3fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff8cf1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff87ef1c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff811a6a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8117738d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE
0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore
0x00007fff8117790b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff87eef899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff87eef72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff87ef3fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff8cf1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff87ef1c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff811a6a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8117738d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE
0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore
0x00007fff8117790b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff87eef899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff87eef72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff87ef3fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7225a310 rcx: 0x00007fff5fbff518 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff540 rsp: 0x00007fff5fbff518
r8: 0x0000000000000000 r9: 0x00007fff875bb900 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff5fbff6a0 r13: 0x0000000000000000 r14: 0x0000000000000006 r15: 0x00007fff5fbff580
rip: 0x00007fff8cf1f866 rfl: 0x0000000000000206 cr2: 0x0000000108027f50
Logical CPU:
0
Error Code:
0x02000148
Trap Number:
133
Binary Images:
0x100000000 -
0x101876fef +com.adobe.illustrator (691 - 16.0.4) <69AF39E9-A928-8769-94DE-AC579EB0FD84> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101ab9000 -
0x1027feff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102811000 -
0x10287ffef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028d3000 -
0x1028d5fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028da000 -
0x102937ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.690) <577BD19B-B362-35B4-6020-2F038DEA5877> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/aiport
0x10295e000 -
0x1029c3ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.690) <0298BED7-3107-5330-292B-D7BAA1326B8E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FilterPort.framework/Versions/A/filterport
0x1029f1000 -
0x1029f1ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.690) <5DB43D6A-1CA5-CD74-C2B9-5B02AAC809FD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029f5000 -
0x102b6efff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b81000 -
0x103189fff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103225000 -
0x103267ff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x10326f000 -
0x103369fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x10340d000 -
0x10342cfff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103433000 -
0x10345bff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
0x103462000 -
0x1037c6ff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103812000 -
0x103c58fff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cd5000 -
0x104dd3fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f94000 -
0x104ff4ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ffe000 -
0x1050b6fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050e9000 -
0x105193fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ba000 -
0x1052fafe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x105379000 -
0x10547bfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054c3000 -
0x105610ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105684000 -
0x1058cdfe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105950000 -
0x105957fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E1A491B4-8427-45ED-D312-5BC6E1ABF0A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105961000 -
0x10598dfff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059b0000 -
0x105a6dfff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105ab7000 -
0x105b7cfff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bcb000 -
0x105d94fff +com.adobe.owl (AdobeOwl version 5.0.3 - 5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105dd6000 -
0x1065a9ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106661000 -
0x106762fff +com.adobe.PDFPort (AdobePDFPort 2.1.0.20993 - 2.1.0.20993) <4356804E-2D42-1280-DC3B-66448D57F05A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x106776000 -
0x10679bffe +com.adobe.PDFSettings (AdobePDFSettings 1.04.0 - 1.4) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x1067d7000 -
0x10681dfe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x10682a000 -
0x1068d8fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x106915000 -
0x1069d1fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x1069f3000 -
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0x7fff86f03ff7 com.apple.QD (3.50 - 298) <5343278D-47B7-3AF2-9B4B-4B8B0F942CD1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff87045000 -
0x7fff87047ff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff87048000 -
0x7fff87086ff7 libGLImage.dylib (9.3.1) <B256429B-16DA-380C-907C-FDEA06DE8BA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff87087000 -
0x7fff87087fff com.apple.CoreServices (59 - 59) <67A369BA-2326-383F-995B-853DAD7BFF43> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff87088000 -
0x7fff87093fff libGL.dylib (9.3.1) <D643A325-3257-373A-A8C1-035E9F0484B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8709e000 -
0x7fff870cafff com.apple.CoreServicesInternal (184.8 - 184.8) <651F4E1B-339B-3ED6-8F38-B03D0D2E5D04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x7fff871ab000 -
0x7fff871b8fff com.apple.Sharing (132.2 - 132.2) <3DFB1133-8FD3-3B60-8E9C-0FE62AACFD7B> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff871e7000 -
0x7fff87210fff com.apple.DictionaryServices (1.2 - 208) <A4E4EA9E-08A1-3F77-8B57-A5A1ADD70B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff87214000 -
0x7fff8722efff libdispatch.dylib (339.1.9) <D133504D-CD45-33B1-A331-AAE02D9C0CB2> /usr/lib/system/libdispatch.dylib
0x7fff87259000 -
0x7fff87338fff libcrypto.0.9.8.dylib (50) <09DCEDDF-2892-32B8-B689-CBE31A549F2B> /usr/lib/libcrypto.0.9.8.dylib
0x7fff87339000 -
0x7fff87392fff libTIFF.dylib (1038) <965DD031-9246-3588-AC53-D284174F77FF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff873ab000 -
0x7fff874b0fff com.apple.ImageIO.framework (3.3.0 - 1038) <355B8338-9DD8-3E2E-8758-E1C852403DEF> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff874b1000 -
0x7fff874caff7 com.apple.Kerberos (3.0 - 1) <59427E11-37D6-34C9-95BB-D4438BFACA5B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff87537000 -
0x7fff875c0ff7 libsystem_c.dylib (997.1.1) <01F576D9-9718-3D99-A8EA-ACFD6CBBB51E> /usr/lib/system/libsystem_c.dylib
0x7fff87628000 -
0x7fff8764fff7 libsystem_network.dylib (241.3) <A499D688-9165-3776-8C8E-C018897B5B13> /usr/lib/system/libsystem_network.dylib
0x7fff87650000 -
0x7fff87654ff7 libcache.dylib (62) <8C1EFC4F-3F51-3DE9-A973-360B461F3D65> /usr/lib/system/libcache.dylib
0x7fff87655000 -
0x7fff87685fff com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff876e0000 -
0x7fff876f7fff com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff87746000 -
0x7fff87750ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9556885C-22DD-3392-ACCB-2B413434D8D3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff877a8000 -
0x7fff877acfff com.apple.CommonPanels (1.2.6 - 96) <5744A1F1-1FA5-35DD-B924-F8983E81FC76> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff877ad000 -
0x7fff87824fff com.apple.CoreServices.OSServices (600.4 - 600.4) <80E7B419-A0D5-373B-B2B5-88E6A8CD3AE6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff87825000 -
0x7fff87913fff libJP2.dylib (1038) <1DC18933-53D6-335A-AA84-0366C9ACDFD8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff87914000 -
0x7fff8793bffb libsystem_info.dylib (449.1.3) <395D8CD6-616A-3BD3-A195-C6D68EB9AB22> /usr/lib/system/libsystem_info.dylib
0x7fff8793c000 -
0x7fff87ae9f27 libobjc.A.dylib (551.1) <F21C5742-7B9C-31F1-BBAE-1717BC6C2F1B> /usr/lib/libobjc.A.dylib
0x7fff87b68000 -
0x7fff87be8fff com.apple.CoreSymbolication (3.0 - 141) <37087FDB-874D-3FE2-9874-B047CC9BE910> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff87bec000 -
0x7fff87bedffb libremovefile.dylib (33) <26266E3F-FDDC-3CFC-B27F-78B49BDC9BDC> /usr/lib/system/libremovefile.dylib
0x7fff87bee000 -
0x7fff87eedfff com.apple.Foundation (6.9 - 1056) <C59C6204-7259-3541-A131-A21DB3253373> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff87eee000 -
0x7fff87ef5ff7 libsystem_pthread.dylib (53.1.4) <9DA50FD0-D9AC-3051-AD4B-BA0D745BC49C> /usr/lib/system/libsystem_pthread.dylib
0x7fff8814b000 -
0x7fff8814bfff com.apple.Carbon (154 - 157) <14069023-0BBB-3925-9BA9-EB2C9E9B8C75> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8814c000 -
0x7fff8814cffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff88690000 -
0x7fff8869cff3 com.apple.AppleFSCompression (56 - 1.0) <1EBCFC91-734D-338B-8796-4B93BDC53014> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x7fff8869d000 -
0x7fff886a6ff3 libsystem_notify.dylib (121) <31F9FEF5-2897-328A-8441-B7BDFEDB10D4> /usr/lib/system/libsystem_notify.dylib
0x7fff886a7000 -
0x7fff886ffff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff88b93000 -
0x7fff894af1bf com.apple.CoreGraphics (1.600.0 - 599.7) <013A0B45-B8A4-3159-83C3-5A36CDB4F2C7> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff894b7000 -
0x7fff894d3fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff894d4000 -
0x7fff898b5ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff898b6000 -
0x7fff898b6ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <E80678A4-32A1-3654-8040-88D434E36F01> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff898ec000 -
0x7fff898f1ff7 libunwind.dylib (35.3) <95D4D118-3368-3474-989D-271DE18C8365> /usr/lib/system/libunwind.dylib
0x7fff898f7000 -
0x7fff898f9ff7 libquarantine.dylib (71) <973BE51D-6465-392F-9099-D4AB21BF0D25> /usr/lib/system/libquarantine.dylib
0x7fff89d3e000 -
0x7fff89da2ff3 com.apple.datadetectorscore (5.0 - 354.0) <25525311-E3A2-3D06-9010-DDB12A936E88> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x7fff89db0000 -
0x7fff89dd5ff7 com.apple.CoreVideo (1.8 - 117.2) <FE12553A-9B5A-337E-92BD-EA8A8194C91A> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff89dd6000 -
0x7fff89dd7ff7 libSystem.B.dylib (1197.1.1) <A75BB8CD-CE51-3DF7-BCF4-8BDE25FA7F0C> /usr/lib/libSystem.B.dylib
0x7fff89dd8000 -
0x7fff89de0ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <A816D8B1-6B7B-3E5B-9FAE-CBDA70192E7E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff8a6e2000 -
0x7fff8a7adfff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fff8a7c4000 -
0x7fff8a7edff7 libc++abi.dylib (48) <8C16158F-CBF8-3BD7-BEF4-022704B2A326> /usr/lib/libc++abi.dylib
0x7fff8a839000 -
0x7fff8b3adff7 com.apple.AppKit (6.9 - 1265) <70472D45-5B9E-36BE-8EA3-007E69AC2169> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8b503000 -
0x7fff8b50dfff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
0x7fff8b50e000 -
0x7fff8b53dff5 com.apple.GSS (4.0 - 2.0) <0284500B-47BA-3FE8-A5B4-22A0E8D80783> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8b559000 -
0x7fff8b572ff7 com.apple.Ubiquity (1.3 - 289) <664F5B33-708D-33E9-81E1-C45CBE9AAB6E> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8b623000 -
0x7fff8b67effb com.apple.AE (665.5 - 665.5) <3558CC9A-FD30-3DAD-AB40-FE6828E76FE1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x7fff8b711000 -
0x7fff8b77efff com.apple.SearchKit (1.4.0 - 1.4.0) <33298263-5B12-340D-BB9D-D52303849561> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff8b8bb000 -
0x7fff8b8ccff7 libsystem_asl.dylib (217.1.4) <B983CA60-F418-317B-B142-48A6376564FC> /usr/lib/system/libsystem_asl.dylib
0x7fff8b8cf000 -
0x7fff8b8d0ff7 com.apple.print.framework.Print (9.0 - 260) <C4C40E2E-6130-3D73-B1EF-97FF3F70CF2C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff8b932000 -
0x7fff8bb7afff com.apple.CoreData (107 - 481) <F4C908C1-CB2F-34B7-9EB0-872057322739> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8bb7b000 -
0x7fff8bb93ff7 com.apple.GenerationalStorage (2.0 - 160.2) <DC0236CC-A0F7-31DA-A201-09D4319BE96E> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff8bb94000 -
0x7fff8bb96ff3 libsystem_configuration.dylib (596.12) <9883100A-4D35-3D84-99B7-1CE999AE110A> /usr/lib/system/libsystem_configuration.dylib
0x7fff8bbeb000 -
0x7fff8bc25ff3 com.apple.bom (12.0 - 192) <9756CAB3-7802-38B0-80CF-3527D160E59F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8bd62000 -
0x7fff8be51fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff8be52000 -
0x7fff8be52fff com.apple.Accelerate (1.9 - Accelerate 1.9) <CFEF9CBE-4A1A-33FD-9174-D44314BB28F3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8be53000 -
0x7fff8bedcfff com.apple.ColorSync (4.9.0 - 4.9.0) <E7E0D542-D77A-3E32-B146-4D0FEAF282D3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff8bef6000 -
0x7fff8bf60ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8bf61000 -
0x7fff8c052ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8c05a000 -
0x7fff8c05dffc com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8c097000 -
0x7fff8c0a5fff com.apple.opengl (9.3.1 - 9.3.1) <EEE2EBC1-866C-3947-9D03-B8339E948D77> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8c0a6000 -
0x7fff8c0a7ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff8c17a000 -
0x7fff8c18cff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x7fff8c18d000 -
0x7fff8c197ff7 com.apple.CrashReporterSupport (10.9 - 538) <E4DA588F-C75A-39F6-9D2B-7B79F0245D39> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff8c198000 -
0x7fff8c350ff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x7fff8c502000 -
0x7fff8c75aff1 com.apple.security (7.0 - 55471) <233831C5-C457-3AD5-AFE7-E3E2DE6929C9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7ffFor the benefit of others, We found out the reason for this crash was due to permission issue of the user on the machine. Temporary solution was to run Illustrator with sudo permissions on the terminal
e.g.
$ sudo /Applications/Adobe\ Illustrator\ CS6/Adobe\ Illustrator.app/Contents/MacOS/Adobe\ Illustrator
Sanjay. -
Adobe Illustrator CS5 crashes upon launch
Hi there,
I have just installed the Master Collection and all apps work fine, except for Illustrator that crashes upon launch. I tried cleaning font caches, rebooting, running Onyx, etc. But to no avail. The Master Collection is the Czech version. Here I post the crash log. If anybody could help me I would be very glad.
Thanks a lot in advance,
LackoB
Process: Adobe Illustrator [200]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.0)
Code Type: X86 (Native)
Parent Process: launchd [86]
Date/Time: 2010-05-25 19:01:17.744 +0900
OS Version: Mac OS X 10.6.3 (10D2094)
Report Version: 6
Interval Since Last Report: 21913 sec
Crashes Since Last Report: -4
Per-App Interval Since Last Report: -42 sec
Per-App Crashes Since Last Report: -4
Anonymous UUID: 0F8C198A-E2C6-4406-9954-68A3FD27F5BF
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x92780050 strncpy + 80
1 ...e.illustrator.plugins.ADMTP 0x20622e20 0x20620000 + 11808
2 ...e.illustrator.plugins.ADMTP 0x20625bd9 0x20620000 + 23513
3 ...e.illustrator.plugins.ADMTP 0x20627134 0x20620000 + 28980
4 ...tor.plugins.FrameworkServer 0x1dcd08ca PluginMain + 1712
5 com.adobe.coretech.adm 0x1f0cb0dd 0x1f0c0000 + 45277
6 com.adobe.coretech.adm 0x1f0d4a4d 0x1f0c0000 + 84557
7 com.adobe.coretech.adm 0x1f0d840c 0x1f0c0000 + 99340
8 com.adobe.coretech.adm 0x1f0c1485 0x1f0c0000 + 5253
9 com.adobe.coretech.adm 0x1f0ddfc9 0x1f0c0000 + 122825
10 ...tor.plugins.FrameworkServer 0x1dcd0a54 PluginMain + 2106
11 ...e.illustrator.plugins.ADMTP 0x2062263b 0x20620000 + 9787
12 ...tor.plugins.FrameworkServer 0x1dcd0e3a PluginMain + 3104
13 ...tor.plugins.FrameworkServer 0x1dcd11dd PluginMain + 4035
14 ...tor.plugins.FrameworkServer 0x1dcd2317 PluginMain + 8445
15 ...e.illustrator.plugins.ADMTP 0x2062bc05 PluginMain + 179
16 com.adobe.illustrator 0x006c282e AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3698310
17 com.adobe.illustrator 0x006be993 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3682283
18 com.adobe.illustrator 0x006c6656 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3714222
19 com.adobe.illustrator 0x001ab95d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1634569
20 com.adobe.illustrator 0x005505bd AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2182165
21 com.adobe.illustrator 0x001b3009 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1664949
22 com.adobe.illustrator 0x001b4a2d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671641
23 com.adobe.illustrator 0x0010af6a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 976662
24 com.adobe.illustrator 0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
25 com.adobe.illustrator 0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
26 com.adobe.illustrator 0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
27 com.adobe.illustrator 0x0010a5cd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974201
28 com.adobe.illustrator 0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
29 com.adobe.illustrator 0x00003346 0x1000 + 9030
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x92794b42 kevent + 10
1 libSystem.B.dylib 0x9279525c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x92794719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x927944be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x92793f41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x92793bd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92794168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.amt.services 0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x0458d18c AMTThread::Worker(void*) + 24
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9276e35a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9279bea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x927caa28 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x941f0465 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x941f01a3 TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x942143eb TimerThread + 97
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x9279bf1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9279dbb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94204aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x941f043d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x941ebe0f MPWaitOnQueue + 250
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
10 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 AdobeAGM 0x0198b8f5 AGMInitialize + 3243373
4 AdobeAGM 0x0198c545 AGMInitialize + 3246525
5 AdobeAGM 0x01992138 AGMInitialize + 3270064
6 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
7 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x92793bd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92794168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92793d86 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x9279c262 __semwait_signal + 10
1 libSystem.B.dylib 0x927c7e44 nanosleep$UNIX2003 + 188
2 ...trator.plugins.AISaveForWeb 0x2316c89b CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106329
3 ...trator.plugins.AISaveForWeb 0x231672e3 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 84385
4 ...trator.plugins.AISaveForWeb 0x2316c9a8 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106598
5 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
6 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x9276e34e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x94202212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x253610f0 ThreadFunction(void*) + 78
3 ...ple.CoreServices.CarbonCore 0x941cfeb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
5 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x9276e342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9279beb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x927e442f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x2e40ed5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x2e1b01ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x9276e35a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9279bea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x927caa28 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x2e40ed27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x2e58406b APXGetHostAPI + 4096475
5 com.adobe.adobeswfl 0x2e40ee4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x2e40eeb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x2e40ef9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x9279ba19 _pthread_start + 345
9 libSystem.B.dylib 0x9279b89e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffef63 ebx: 0x20622bdf ecx: 0x00000100 edx: 0x0000000d
edi: 0xbfffef63 esi: 0x00000000 ebp: 0xbffff0c8 esp: 0xbfffef24
ss: 0x0000001f efl: 0x00010216 eip: 0x92780050 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0xff7ff6 +com.adobe.illustrator 399 (15.0.0) <E4A81060-96D8-01B9-093D-04CBB8C0459B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x12d9000 - 0x13a6fe7 +AdobeAXEDOMCore ??? (???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1415000 - 0x1425fff com.apple.carbonframeworktemplate 1.0 (1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x142a000 - 0x1445ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x145f000 - 0x14a3fff +com.adobe.illustrator.aiport AIPort version 1.0 (1.0) <D16914DF-84AF-46F5-DBE7-4E69FDF57C2B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1506000 - 0x1506fff +SPBasic ??? (???) <9025F209-C255-BA15-EE86-BCF54706917D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x150a000 - 0x1510ffb +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1518000 - 0x162cfff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x164f000 - 0x1b75fff +AdobeAGM ??? (???) <BD6EEC99-2691-BD5F-5888-2436562E5227> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1cb6000 - 0x1cf2fff +AdobeARE ??? (???) <EFF04636-11C5-BFF0-6DC4-0E4909802EEA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1cfb000 - 0x1d21ff6 +AdobeAXE8SharedExpat ??? (???) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1d32000 - 0x1d4dfff +AdobeBIB ??? (???) <6E3DC6A9-066C-B736-6465-7F91D18860FB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1d57000 - 0x1d78ff7 +AdobeBIBUtils ??? (???) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1d84000 - 0x2076ff7 +AdobeCoolType ??? (???) <AEC9EB8F-2122-1708-3207-2A8BE3308FFA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x20fe000 - 0x2196fff +com.adobe.AdobeExtendScript ExtendScript 4.1.23 (4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x21f5000 - 0x22d8fef +AdobePDFPort ??? (???) <A3B34989-24B0-04AF-D9BC-2B2718803809> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x230d000 - 0x2941feb +AdobePDFL ??? (???) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2a6d000 - 0x2afaff7 +com.adobe.AdobeScCore ScCore 4.1.23 (4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2b3f000 - 0x2bdffef +AdobeSVGExport ??? (???) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2c09000 - 0x2ea7ff2 +AdobeSVGRE ??? (???) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2f80000 - 0x2fd8ff7 +AdobeXMP ??? (???) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2fe7000 - 0x3073fef +AdobeXMPFiles ??? (???) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x30aa000 - 0x3177ff3 +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x31da000 - 0x32b4fef +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x32f4000 - 0x3ca4fff +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x3ca7000 - 0x407fff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x41ae000 - 0x4214ffb +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x4244000 - 0x42d5ff7 +libicucnv.dylib.36.0 36.0.0 (compatibility 36.0.0) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.3 6.0
0x42f4000 - 0x44daff7 +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x4568000 - 0x45cffea +com.adobe.amt.services AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) (3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x460e000 - 0x468bfff +AdobeOwlCanvas ??? (???) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x46a7000 - 0x47dffe7 +WRServices ??? (???) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x4821000 - 0x4825ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x482c000 - 0x487fffb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x48c7000 - 0x48d9fff +com.adobe.pip ??? (5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x48e2000 - 0x5625fff +com.adobe.psl AdobePSL 12.0.0.7524 (12.0.0.7524) <CFBCB19A-03F7-D095-1F48-8D68F05A25C5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x5964000 - 0x5ae1fef +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) <565B8F4B-EFEA-D847-91FE-17B8ED169DF2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x5c5c000 - 0x5f4cfef +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) <7E7F77B3-0CB3-8885-915E-EDACEE27500E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x6274000 - 0x65baff3 +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) <0E97C356-CEE3-9CA3-3C90-8196F560164E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x6ac9000 - 0x6adbfef +com.adobe.dvaai.framework dvaai version 5.0.0 (5.0.0.0) <2D9772CA-D866-6A7F-CF74-FD7F485350B2> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x6aec000 - 0x6af2fef +com.adobe.boost_date_time.framework boost_date_time version 5.0.0 (5.0.0.0) <FB5A16A5-D6E7-71B7-78A8-A174A64EF477> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
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0x208ff000 - 0x20909fef +com.adobe.illustrator.plugins.SpellCheckDictionary SpellCheckDictionary version 15.0.0 (15.0.0) <C618761C-842D-6931-5893-136A1A99D0C7> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Text Filters.localized/SpellCheckDictionary.aip/Contents/MacOS/SpellCheckDictionary
0x2090f000 - 0x20927ffb +com.adobe.illustrator.plugins.FindReplaceUI FindReplaceUI version 15.0.0 (15.0.0) <BAA59CF5-A815-57E7-9498-6780C36C0A4F> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Text Filters.localized/FindReplaceUI.aip/Contents/MacOS/FindReplaceUI
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0x20f53000 - 0x2194ffef +aflame ??? (???) <B07806FD-0449-CBC6-FB92-0745A6D914D5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/aflame.framework/Versions/A/aflame
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0x21e98000 - 0x22a82fff +com.adobe.illustrator.plugins.DxfDwg DxfDwg version 15.0.0 (15.0.0) <3929A3BF-46AC-C56F-765D-50A48F0FD5FE> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/DxfDwg.aip/Contents/MacOS/DxfDwg
0x22ceb000 - 0x23302fec +com.adobe.illustrator.plugins.AISaveForWeb SaveForWebEN version 15.0.0 (15.0.0) <484602C1-43D0-5545-BC79-6C9BE458714F> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/AISaveForWeb.aip/Contents/MacOS/AISaveForWeb
0x235fa000 - 0x235fcfff +com.adobe.illustrator.plugins.MaskHelper MaskHelper version 15.0.0 (15.0.0) <EA826DF7-190B-7AFB-AE1F-A26A2091A372> /Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Filters.localized/MaskHelper.aip/Contents/MacOS/MaskHelper
0x23700000 - 0x23704ffb +com.adobe.illustrator.plugins.ZigZag Zig Zag version 15.0.0 (15.0.0) <E0CF54A5-84BD-E29F-9858-87E6FAHi,
Try the following:
1) Create a new admin user and try to launch in it.
If that doesn't help than try this:
1) Uninstall with the option to remove preferences
2) Delete Adobe Illustrator CS5 folder under /Applications if left behind.
3) Install AI again.
-Anirudh -
Bridge CS6 64-bit and 32-bit FREEZE on Launch
Now I am having problems with Bridge CS6 again. Both 64-bit and 32-bit suddenly have the behavior of freezing on launch. I get the application window open but no icons populate and I can't do anything in the interface. Not even close the application. I have to use Windows Task Manager to quit the application forcibly.
Not sure what's going on. I went to the start menu and hit Ctrl+Bridge 64-bit to give me the options to reset preferences, dump the cache, and one other option that I also checkmarked. Still no dice.
Can anyone help me out before Adobe Customer Support becomes available in 4 hours?While searching for a set of files on my computer using traditional search in the gui i discovered that the indexing functionality of windows was turned off. I tried to turn it on and search again but kept getting the error that indexing was turned off. I went to the event viewer and saw hundreds of events related to this error. I thought by suspicion that there might be a correlation between this windows malfunction and adobe bridge not functioning properly. After finding an appropriate solution to reset the search functionality of Windows known as 1) Windows Search and also as 2) Indexing, I tried to run Bridge again and now it works just fine. So the solution to the Bridge problem was to fix Windows Search and also fix Indexing of files.
-
Our converted eCourses often freeze when launched from our new 3rd party hosted LMS...
We have recently purchased a new externally hosted LMS system (Silkroad's GreenLight) and we have a 3rd party taking our older authorware courses (which are working) and updating/converting them using Adobe Captivate 5.5. Once these are done and uploaded into the LMS system, users are finding sporadic freezing at launch of the converted courses. In some cases we are using a Riverbed solution to compress content so that network performance is not an issue. With the various components involved in this situation. we are having a hard time troubleshooting and narrowing down the problem as it is so inconsistent. I noticed a blog http://helpx.adobe.com/captivate/kb/projects-published-captivate-5-lms.html suggesting a fix and we tried this with one user it worked with another it did not. Our environment consist of XP (and some Win7), Adobe Flash Player 10+, and IE8 or 9. Can anyone tell us what the proposed template fix described in the blog is actually doing? Or if you've experienced this problem and have another fix we could try? Any help is appreciated....Getting desperate. Thanks!
I believe the patches offered in that post were to address an issue that sometimes occurs with Resume Data bookmarking in certain LMSs.
If you are currently using Resume Data bookmarking, try disabling it by checking the box in LMS Customisation dialog to Never Send Resume Data. If that resolves your issue, you at least know what is causing it.
In cases where there are a large number of variables, the only way to diagnose the issue may be to remove as many variables as possible first. Then when you finally get to a stable version that does not misbehave, you then re-introduce the other components to find the one/s that re-introduce the issue.
So, in your case, you may need to look at how your developers are 'converting' the authorware content in Captivate. Make sure they recreate everything using Captivate components, and insert the images via the approved menus etc. I'd also temporarily avoid using this Riverbed compression solution until you have established the cause of your issue. It may be interferring with something. -
My photoshop elements 9 keeps freezing, can you help me?
My photoshop elements 9 keeps freezing, can you help me?
Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
Thanks,
Garry -
Acrobat Update 8.2.3, Illustrator CS2 won't launch.
Updater updated Acrobat to 8.2.3 this morning, now Illustrator CS2 won't launch. Illustrator crashes during launch - seems to get past initializing plug-ins then.....
@AlllForumMembers: Is this a generic problem experienced by all users who have Acrobat 8 and Ilustrator Cs2? I know someone who has the same combination and it is working well for him.
@amwilke: Does reinstaling CS2 help? -
Illustrator CC fails to launch
I have Adobe CC on a Mac 10.6.8. Illustrator has just stopped launching. It bounces a few times, then stops. No error message.
I have:
- restarted my machine
- updated the Illustrator CC
- restarted application deleting preferences
- deleted my Wacom drivers (even though they were up to date)
- I do not have any 3rd party drivers
Please help...Hi Katweetie,
Will it be possible for you to join the connect session: https://my.adobeconnect.com/rbhunwal
If you want to join it at any other time please do let me know. I will re-schedule the connect session accordingly.
With Best Regards,
Raghuveer Singh -
I just installed CS6 on my mac and illustrator keeps crashing when launching...?
i just installed CS6 on my mac and illustrator keeps crashing when launching...?
Nobody can help without knowing more about your Mac and exact info about the nature of the crash:
Working with your Operating System’s Tools
Mylenium
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