My illustrator CS5 crushing when trying to save

My illustrator CS5 (used on Mac 10.7) started unexpectadly crushing when trying to save the files, what can i do to fix it, please?

Zaneta,
You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder Other options (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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Illustrator CS5 crashing when trying to save (OS X Yosemite 10.10)

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Does CS5 not work with OS X? There is no update available through the update link in Illustrator.

fabcomeau,
The right order/way is to update the OS, then reinstall the applications. Was that how you did it?
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Hi,
I'm trying to save a basic logo file that i have created, every time i try to save as an .eps file illustrator crashes and doesn't save.
I can save it as an .ai no problem, i don't think its something specific to the file as it crashes when trying to save other files as an .eps.
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Thanks

Thanks for your reply however it doesn't really solve the original question. I am fully aware of the limitations of .eps in fact one of the reasons logo's are usually sent as eps is because it flattens the file, therefore limits the ability of third parties down the production line to change the logo. Also current clients and printers do still specifically request an eps, hence the original question.

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Hi
Thanks for your response. I have reinstalled and used the adobe clean software to remove all adobe software first. still not working. Can you explain in more detail "fix the permissions on your User: Library folders"? I have verified disc perms in Disc Utility.
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keokipineapples schrieb:
I do have all of my files I am working on located on an external drive. I plan to transfer them directly to the hard drive
Transfer them to your harddisk immediately.
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I deleted preferences on both machines. The Intel seems to be cured. All file formats save, printing, and importing are functioning normally.
The G5 however is only modestly improved. I can now at least create and save files. Printing also functions. However if I attempt to use the template dialog box or to import (place) a file the dialogs crash the application.
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Hello , I have installed adobe illustrator CS5 and when i open it..tool bar isnt working.. when i click at rectangle/pen tool the sub options on it dont appear though black sign comes.. am confused wat to do?? i have windows 8 as OS.. please help soonest.

Hello ,
I have installed adobe illustrator CS5 and when i open it..tool bar isnt working.. when i click at rectangle/pen tool the sub options on it dont appear though black sign comes.. am confused wat to do?? i have windows 8 as OS.. please help soonest.....thankyou

charmi,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

All non-apple apps unexpectedly quit when trying to save

All (non apple) applictions, i.e. photoshop, illustrator, maya unexpectedly quit when trying to save, import or anything else that requires a dialogue box.
I have had this problem with individual apps, and I usually go in and delete the prefpane folder and that fixes it, but this is multiple apps and nothing is working. Help

ave you repaired Permissions and Verified/Repaired DIsk?
Repair Permissions:
This should be done after all software installs and updates.
1. Navigate to Utilities/DiskUtility and launch Disk Utility.
2. Choose your volume (usually the second icon)
3. Choose "First Aid" tab
4. Click on "Repair Permissions"
Also run "verify" disk. If the disk needs repair:
Repair Disk:
Steps for using Disk Utility
1. Insert the Mac OS X Tiger Install disc or Install Disk 1 that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.) Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair.
If you repair errors run it until no errors found.
-mj
[email protected]

When trying to save it says don't have enough access privileges. what that mean please and how to remedy?

when trying to save it says don't have enough access privileges. what that mean please and how to remedy?

It means just that.
You don't have privilege to write to your harddisk
Check your user account.
Which system is it?
Which version of Illustrator?

I get the Save As dialog when trying to Save, whether using Command-S or File menu

When trying to Save a document, I am presented with the Save As dialog. The file name has a serial number added to the old file name and the default destination is the Documents file. This happens whether I have tried to save using Command-S or using the Save option in the File menu. This started after I upgraded to Mavericks.

I checked and the files are not stationery pads, Permissions show me as having read and write authority.
But, when I opened the files from the finder, the problem disappears and they saved normally. I then removed the files from the Dock and re-placed them in the Dock via drag and drop. The problem re-appears and changes will not save normally. Not being able to use the Dock is inconvenient but at least there is a workaround. Thanks for your help! Before declaring victory, I'd like to watch it for a while for other quirks.

Error when trying to "Save for Web"

I, like others have the same problem in Photoshop Elements 6 editor when trying to "Save for Web". I get an error:
could not complete the export command because of a program error
I've searched the forum, but it seems like no one has found a solution.
I have a new PC with Windows 7 on it. It's Win 7 Ultimate 64-bit. i5 processor, 16GB RAM and plenty of HD space.
I am running Photoshop Elements 6.
When I used the same version of Photoshop Elements 6 on my old XP computer, I didn't have this problem.
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Operating System: Windows Vista
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP
Physical processor count: 4
Built-in memory: 15822 MB
Free memory: 11064 MB
Memory available to Photoshop: 1621 MB
Memory used by Photoshop: 55 %
Image cache levels: 6
Serial number: 10571087952197841429
Application folder: D:\Program Files\Adobe Photoshop Elements\
Temporary file path: C:\Users\Roger\AppData\Local\Temp\
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Scratch volume(s):
C:\, 111.7G, 76.2G free
Primary Plug-ins folder: D:\Program Files\Adobe Photoshop Elements\Plug-Ins\
Additional Plug-ins folder: not set
Installed plug-ins:
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   ADM NO VERSION
   ASDStrm NO VERSION
   Accented Edges 9.0
   Angled Strokes 9.0
   Auto Divide 6.0.0.0 (6.0 (20070910.r.377499))
   Average 10.0 (10.0x001)
   BMP 10.0 (10.0x001)
   Bas Relief 9.0
   Camera Raw 4.2
   Chalk & Charcoal 9.0
   Charcoal 9.0
   Chrome 9.0
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   Fibers 10.0 (10.0x001)
   Film Grain 9.0
   Filmstrip 10.0 (10.0x001)
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Installed TWAIN devices:
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I also tried the alt/ctrl/shift buttons when clicking Editor in the Photoshop welcome screen. It did ask if I wanted to reset the preferences. I chose yes. I still get the same error message when trying to save for web.
Below....showing I don't have a "save for web" folder on my C drive.
And below, showing the same error after pressing alt/shift/ctrl when clicking on editor and clearing the preferences.
I don't have a 'Save for Web' folder anywhere on my C: drive. I searched and came up with no folder with the text "save for web" in it.
I did find a "save for web" folder on my D: drive and deleted that.. but now when I start up Photoshop, the option for Save for Web is grayed out...not able to select it.

Firefox stops responding when trying to "save page" or "save image"

Windows 7 64 bit and Firefox 28. When trying to 'Save Page' or 'Save Image' the save dialogue window is nearly blank, then info bar shows 'not responding'. I have tried all the tips in the support pages. Resetting Firefox, Starting Firefox in 'Safe Mode'. Upgrading graphics driver to latest version. Turning off 'Hardware Acceleration' in options. Nothing resolves the problem. This issue has only recently started, the last time I tried saving an image it worked fine, certainly prior to Microsoft's most recent 'upgrade Tuesday'.
Edit:
Checked the save dates of the last images I successfully saved from within Firefox and compared them to my windows update log. The Microsoft March 'Update Tuesday' was installed on March 14th. My last successfully saved Firefox images were saved the following day on March 15th. Thus it is unlikely that the Firefox saving issue is a result of a Windows Update corruption. So the question is what changes have Mozilla made to Firefox between 15th and 24th March 2014 ???

I understand that finding a root cause is ideal, and I would be happy to further investigate this with you.
Since it is still happening in Safe Mode [https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems please try to troubleshoot the plugins and extensions]
The other route is to troubleshoot the downloads folder and antivirus to make sure the downloading of the image is not having an issue either. [http://mzl.la/LJ0h2w]
In the meantime there is an add on that enables this [https://addons.mozilla.org/en-US/firefox/addon/save-images/ Save Images]
Please post back with your results, there have been other reports, but no issue filed yet.

OIM: Invalid LookupQuery when trying to save

OIM: 11g (11.1.1.5.2)
When trying to create a form field, of type LookupField, I am entering the following Lookup Query property value:
select UD_ADGRP.UD_ADGRP_OBJECTGUID,UD_ADGRP.UD_ADGRP_DISPLAYNAME,UD_ADGRP.UD_ADGRP_DESC from UD_ADGRP,OIU,OBJ,OST where UD_ADGRP.ORC_KEY=OIU.ORC_KEY and oiu.ost_key=ost.ost_key and ost.obj_key=obj.obj_key and ost.ost_status in ('Provisioned', 'Enabled') and upper(obj.obj_name) = upper('AD Group');
When trying to save, I get
"Invalid Property Value was specified. Insert Failed"
My console log show:
java.sql.SQLSyntaxErrorException: ORA-00911: invalid character
However, running the above query directly via JDeveloper brings back the proper information.
Any idea what the invalid character might be?
Thank you.

Thank you Kevin, that was it. ( I should have seen that before posting)
However, now when trying to add the 'Lookup Column Name' and 'Column Names' properties, the same error is being thrown.
I am setting:
Lookup Column Name to be: UD_ADGRP_OBJECTGUID
and it is throwing the errors:
<Mar 5, 2012 6:54:00 PM EST> <Error> <XELLERATE.SERVER> <BEA-000000> <Class/Method: tcSDP/isPropertyValid Error :Sdp Property value is invalid .>
<Mar 5, 2012 6:54:00 PM EST> <Error> <XELLERATE.SERVER> <BEA-000000> <Class/Method: tcDataObj/save Error :Insertion of dataobject into database failed>
<Mar 5, 2012 6:54:00 PM EST> <Error> <XELLERATE.DATABASE> <BEA-000000> <Class/Method: tcDataBase/rollbackTransaction encounter some problems: Rollback Executed From
java.lang.Exception: Rollback Executed From
at com.thortech.xl.dataaccess.tcDataBase.rollbackTransaction(tcDataBase.java:578)
(The same error happens trying to set 'Column Names' value.
I would like to be able to key on the OBJECTGUID attribute because I want to use it in a process task. I don't want to have to lookup it later. ie: I have a child table trigger that is executing, and the task adapter that I have assigned is needing the GUID as input.
Thank you.

Firefox hangs when trying to save a file, even after removing firefox and reinstalilng afresh

I recently experienced firefox hanging/freezing indefinitely when trying to save files, such as pdf files. The same pdf files open fine within the browser if I do not select "save link as...", but the problem occurs when I try to save such a file. The problem is similar regardless of the file type (e.g., .mp3, .txt). Not only did I go through the recommended solutions that mozilla suggests when file downloads hang, but I uninstalled firefox completely (removing all files with user settings), and then reinstalled firefox afresh without any plugins or add-ons, and I still have the same file save problem. It may also be worth mentioning that this problem does not occur in internet explorer or chrome. Maybe a system file that firefox uses got corrupted (?), but I don't know which one or how to repair it if that indeed is the problem.
My system is running XP, and I have McAfee AV installed (which has not been a problem in the past).

Early on I tried starting firefox in safe mode as one possible fix, and that didn't solve the problem. I just tried again right now with the fresh installation, and still no luck.
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My illustrator CS5 crushing when trying to save

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