My illustrator has stopped working

the illustrator has stopped opening, it opens up but wont open any files, new files or anything saved wont open in any other software i.e signcut. it just shuts off.

We cannot know. Your info is far too vague. We need exact system info. Also look up the crash details in the Event Viewer and do the usual basic troubleshooting liek deleting the AI prefs so it creates new ones, turning off security tools, running as admin....
Mylenium

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