My illustrator won't open after I install
my illustrator won't open after I install
menya,
I believe you may as well go straight to 6) on the list.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save curent artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
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Adobe Illustrator won't open after install.
I downloaded AI off of the creative cloud, but it won't open. I see the process "illustrator.exe" come up in the task manager, stays for about 30 seconds, then exits. There's no splash screen or anything. I've reinstalled it twice, and looked at the install log.
Here's errors in the log:
[ERROR] | | OOBE | DE | | | | 7240 | DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC92B55089F395D}'. Error: Error 183 Cannot create a file when that file already exists.
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pxr\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pict\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.vda\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.icb\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:193 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pcx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpf\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jp2\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:196 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:323 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 156)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 160)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 161)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
Are these causing AI to not install correctly? If so, how do I fix it?miss,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
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IPhoto won't open after new install and restore of back-up
Hi guys
My hard drive just died (for the second time in 6 months!) so I have just gotten the computer back with a new drive. I did a new install of Tiger from my original install CDs, did the download thing to get all the updates, and ran a "restore" from my external drive using iBackup (http://www.grapefruit.ch/iBackup//index.html) to restore all my previous system settings, documents, etc. So far this seems to have worked well, a couple of 3rd party applications didn't re-install - specifically Neo Office and WiFind - but I was able to manually install those and everything seems to be working fine.
Except iPhoto. It won't open. When I click the dock icon it bounces once and does nothing. No little arrow under it or anything. Nothing at all happens when I click the icon in Finder (in the Applications folder). When I searched it in spotlight it told me there was a file called iphoto.crash.log, so I went and had a look at that hoping it would tell me the problem, but I don't understand it. I'm not particularly good at the behind the scenes stuff with computers.
Wondering what I should do now - if someone can perhaps interpret the log file and find the issue if that would help, or if I should uninstall and re-install iPhoto by itself (and if so, how?), or if there is something else that may be causing the issue. I noticed there are a few files relating to it when I search with spotlight but I don't know which of them might be relevant. I could post a screenshot if that is allowed, or post the log file if it would help?
Thanks in advance for any advice or help!
Regards,
Chloë400 Updates???
Did you Repair Permissions before & after each one?
The usual reason why updates fail or mess things up, or things don't load/run, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions before & after re-install, then reboot again each time.
If all the above do not resolve the problem, then it's time for an Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
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Hey there,
after i installed logic pro 9 on snow lepoard, it won't open along with all my other applications that were fine before i installed logic. It gives me a problem report that i don't really understand. i need help!!!Yes.. you cannot easily downgrade from one OS X to another without starting again from fresh..... otherwise you can easily get the sort of issues you are having.
Solution.... (The short version)
Make sure you have first got backups of all your personal data, projects, photos, music etc.....
Double check youn have saved all your personal data out.
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Boot to your SL installation disk..
Reformat your hard drive using the Disk Utility found in the SL Install menu bar..
Re-install Snow Leopard.
Install Logic Pro 9, update to latest version and test.....
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Test again....
Long version....
http://support.apple.com/kb/HT3910?viewlocale=en_US
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Safe Mode
Safe Mode - About
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Issues, iphoto won't open after archive install.
Hi there, got issues here. Previously I had accidently deleted a very important file in private/var/ and had to do a archive install. The shop swapped out my original 500 GB and put in a 2 TB. Great, turned it on, everything looks good. However, couple things not going so well. My pro apps aren't working but thats in another thread and now, I went to open iphoto and it won't open, says:
iphoto cannot be opened because of a problem
log shows this
Process: iPhoto [2352]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: ??? (???)
Build Info: iPhotoProject-5270000~1
Code Type: X86 (Native)
Parent Process: launchd [88]
Date/Time: 2011-02-08 10:08:13.107 -0600
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 53970 sec
Crashes Since Last Report: 15
Per-App Crashes Since Last Report: 2
Anonymous UUID: CA4F49CB-7A97-494E-9653-81EDA451C528
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/iLifeFaceRecognit ion
Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.21f4
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Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST32000542AS, 1.82 TB
from what I can see in this is image not found, no cue what that means. Hope someone can help me out with this. ThanksNo I do have a back up Its kinda long to explain but last a little over a week ago, i delete a important file in my private/var folder and screwed up my computer. Worst part was I didn't run time machine for almost a month that way all my pics that I did bring on weren't backup up. i know this sounds careless but normally does happen like this. Anyway I had to take my imac into to get it fixed and the only way to do it without losing all my data was to do an archive and install and of course my drive was full so they had to swap it out and they put in a 2 TB and ya, so now I am where I am at. Everything is here but got pro app and iphoto issues. I guess worst case scenario if something does go wrong on the install I kinda do have a back up as the old drive can be put into a enclosure and used as a HD but I guess it is a bootable drive so I don't know if it would mount properly. Thanks for you help though/ Really Appreciate it.
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Hi everyone
I've bought and downloaded Adobe Lightroom 5 for a new iMac 27" intel core 5 3,4 GHz. The machine is only three days old and no more updates are to be found when searching for it. However; after the message that "lightroom 5 has successfully been installed" I don't get to open the program. So I never get to the point where I can register the serial number / registration key for purchased product.
I've followed the instructions that comes with Lightroom 5, but no luck. Also tried to uninstall and reinstall.
No secret that I'm total incompetent when it comes to understanding of computers and software....
Hope someone can help me understand what I'm doing wrong, and sugest some good solutions :-)
ThxI think you may need to uninstall and then start over. There is no installer on the Mac for Lightroom so select it in Applications and send it to the trash. I suggest you download again from a different source. You can use the link below to download the free trial and then validate the software after installation with your product serial number. Ensure you choose your language version and MAC platform from the dropdown list at the top of the page.
After you click download it starts by downloading or updating (replace) the Adobe Download Assistant. You then browse the products and select Photoshop Lightroom 5 to start the installation.
https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom&promoid&promoid=D TEML -
Photoshop won't open after re-install of CS 2.0
I had to uninstall and reinstall my Adobe Creative Suites 2.0 and now Photoshop will not open. I am getting an error message that says, "Could not complete your request because of missing or invalid personalization information". I looked this message up online and found that this typically means there are files still left from another version that is confusing the program making the serial number (personalization information) not show up on the flash screen upon startup, so the program won't load. I tried downloading the Adobe Creative Suite Cleaner Tool, but could not find one for CS 2.0, only for the newer versions. The serial number I entered when loading the product is for ALL of the products, and from talking to Adobe's phone support I found out that the individual program serial numbers are encrypted, so I should not have to enter a separate serial number for just Photoshop. All of the other CS 2.0 products open and function just fine. I have NO IDEA where to go from here and, of course, Photoshop is the product I absolutely need to get to as I was working on a project that I really need to complete for a class!! PLEASE HELP!!
but could not find one for CS 2.0, only for the newer versions.
The tool didn't exist way back then.
All of the other CS 2.0 products open and function just fine.
Then go to Help --> Deactivate and have the serial erased. Then simply re-activate by inputting your suite serial.
Mylenium
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