My iMac (2009) froze while we were watching Netflix. I Turned it off manually then turned it back on and got the twirling beach ball of doom. I've tried all the various reboots suggested in the manual without success. Is there anything else to do?

I turned it off manual then restarted it only to get the beach ball of doom. I tried all the different reboots suggested in the manual without success. I'm not tech savvy so would appreciate very clear instructions if you have a suggestion that doesn't show up in Apple's as to how to get rid of the beach ball. Many thanks. Jude

Jude,
You can do a couple of things. The first thing I'd try is restarting in Safe Mode. To do that when you hear the startup tone hold down the Shift Key until you see a progress bar appear. Let it fully boot, while you're in Safe Mode open Disk Utility(Applications - Utilities - Disk Utility) and Repair Disk Permissions. While you're in Disk Utility also run Repair Disk. After completing the 2 DU actions then restart normally to test  the machine.

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