My IMac 24" intel will not start in safe mode.
Did a Shift - Command-V and the black screen showing all the startup steps appeared and it all looked good except: AFL Alart Sockwed cant update and INIT Reboot transmit failed. All else looks good. I have tried this 3 times and never go past that point. Then the screen turns off white like it does when it starts normally before the apple appears and the last time the screen went black.
I have tried starting with just the Shift Key and computer starts up but not in safe mode.
I have tired starting with the OS X disk and the C key and it will not recognize the disk.I used the #1 disk since the instructions are printed on the disk. Did not work so I tried disk 2 and I get a menu to start the OS or tools. If I click on either one the screen goes white and stays that way.
computer starts fine and provides a login window, and then the desktop screen with screen saver pictures in perfect color. As it goes through starting programs it starts the same programs that is had open when the computer originally crashed. Even when I close them, before it locks up again, and I am forced to restart the same programs open up to the same place. Its like the computer is frozen in one location and will not go beyond that point. Eventually the screen turns white and sometimes black and sometimes gray.
Tech support thought it was the video card, put a new one in but did not fix the problem and then said it was not that but that it was the monitor. I said that did not make sense since the monitor and desktop icons and pictures are beautiful and clear. They then said it was the inverter board on the monitor and Apple only replace the whole thing. I purchased an inverter board and replace it. No change. The tech person said that the computer works find without the monitor connected - I will see if that is correct next. Isn't that a more systimatic testing procedure then trying parts to see if it works? Oh I did do the complete long hardware test. Took about an hour and it passed! Isn't this strange?
I have to replace a monitor that has perfect color and image if it is something simple to fix or replace. Has anyone ever encounter anything like this? Could it be a virus?
As you probably read everthing was working fine for over an hour so I shut down and put everything back together completely, all monitor screws, aluminum cover and screws and screen cover, unplugged the external monoitor, plugged in external HD's and turned on the computer and guess what the old problem returned. So I unplugged the external HD's and plugged in the external monitor and took the screen cover off and restarted the computer and guess what it is working fine. Doing a disk utility verify first then if no problem I will unplug the external monitor if all is good then I will plug in the external HD's if all is good I will install what I believe is the problem the monitor cover screen.
Your post about the Temp sensor and another post about the cable to the monitor with the temp sensor has me believing that the monitor is getting too hot for the fans to cool down or the sensor is faulty. Which one is the temp sensor? It is the monitor cable that has the little box at the end that screws to the logic board?
How do you know if the secsor is bad or the monitor is overheating and the sencor is working correctly? Is there a test?
Similar Messages
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Pre-Intel Imac G5 17" Will not boot past safe mode, tried everything!
I have a 17" Imac with leopard that has been working fine until just recently stopped booting in anything other than safe mode. It will load the apple screen fine, then a ghost mouse image appears in the top left corner, which then appears, and sticks like you can move it. The blue screen appears and you now have your normal mouse that you can move around with the other one still froze in place, then the blue screen turns dark blue, then black and thats it. Your left with the mouse and a black screen and nothing else. I have tried resetting the ram, the hard drive checker command, apple, F O commands, single user mode, I checked the LEDS on the back the first one is always on, the second comes right on and the third lights when its supposed to. I did a complete erase and install of leopard and when the computer booted up you saw the the ghost arrow, and the same thing, but I waited awhile and you could hear the "Welcome to Leopard" music playing in the background It just doesn't make sense why the computer is not booting. Any advice is appreciated. I have tried it all. I am an apple lover, but this is one time where I am honestly about to throw it to the road.
Welcome to Discussions - from what I have seen, this could be your capacitors on your logic board about to fail, I'm afraid the cure would be a new logic bard. If you can take the back off and check to see whether the tops of the caps are bulging, that would be a definitive clue.
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Mac Pro 13" Will NOT start in Safe Mode - Tried everything!
hello I'm trying to get my Mac started overnight it's decided that it doesn't want to work.
ive tried various startup commands to see if I can fix the issue but safe mode will not work what so ever
When I login this appears and at 40/50% it just turns off.
anyone know?
gTry resetting NVRAM if you haven't already. How to Reset NVRAM on your Mac - Apple Support
Install any new hardware recently? -
My firefox crashes when I try to open it and it will not start in safe mode.
I have updated all of my plug-ins, but it still will not open.
https://support.mozilla.org/en-US/kb/Firefox%20crashes
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this is a brand new system from zt systems. it came with almost no software installed. no toolbars or anything, only trial of microsoft office.
I don't think that it even generates a crash report.Can you provide me with your Crash ID? See https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report . Please post them here
Your crash ID is after ''bp''
'''Crash troubleshooting'''
<u>Add-ons</u>
One of your add-ons might be the culprit. Try running Firefox in [[Safe Mode]] with all add-ons disabled. If that solves the problem, see [[Troubleshooting extensions and themes]] and possibly [[Troubleshooting plugins]]
<u>Are your plugins updated?</u>
Check this by going to http://www.mozilla.com/en-US/plugincheck/
<u>Are you using the newest version of Firefox?</u>
It is important you use the latest version of Firefox because it includes stability and security updates. The latest version of Firefox can always be downloaded from http://www.getfirefox.com. You can check if you are using the latest version of Firefox by going to Help | About Mozilla Firefox. If you are not, see [[Updating Firefox]]
<u>Malware</u>
Different types of Malware can cause Firefox to crash. For more information, please see [[Is my Firefox problem a result of malware]] -
Using PB G4 15 in. Trackpad froze and then machine auto shut down. Restart failed. V boot failed. Pram boots all failed. Has reached apple screen once but froze and auto shut down again. Please help.
Ps note sure which OS as can't power up to check. Was fully updatedcan you be a little clearer in what you have done so far?
by v boot, do you mean booting to Verbose mode? and PRAM boots - the system shouldn't boot when you reset the pram, it will clear the contents of the PRAM and reboot back to the chime when finished.
sounds like it could be a hardware problem - maybe a hard disk problem. Apple recommend booting from a disk first and using Disk Utility to repair the disk. If you can't do this try booting to single-user mode (hold down cmd-s on start up) and use the command 'fsck -fy' and then issue 'reboot'.
If that doesn't work try booting from an external disk or mac through traget disk mode, if possible. if not, take the machine to the nearest service centre.
HTH -
Following an automatic update, the machine wouldn't boot. Screen came on (shows white) - then either showed a 'No-Entry' Sign and a spinning cog, or a folder with a qusetion mark. I tried to start the machine in different modes ( eg. holding shift after the tone ) but nothing worked. after leaving the machine alone for 1 hour. It worked perfectly again. I did a 'verify disk' check which found no problems. 2 hours later it then froze ( In - Photoshop). Could not force quit, so shut down, and have not been able to boot again since (white lit screen - flashing folder with question mark) . I have also taken the hard drive out and checked the connections which seem fine. Any suggestions? - Is the Hard Drive dead. : other info : It was also running parallels 8, with Windows 7. at the time of the update....
This article may help: A flashing question mark appears when you start your Mac.
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My Mac Pro 2.8 crashed and will not reboot in Safe Mode - HELP!
Hello
I have a Mac Pro 2.8 and it froze up on me; I held in the power button to shut it down. Upon restart, all I get is a flashing foldoer file icon with a question mark.
What gives? It will not start in Safe Mode, via the Shift button OR DOS command (sudo nvram boot-args="-x")
1. How do I get it back up? I have a back up on my external hard drive, but it doesn't recognize it?
2. Are all my current files gone?
Thanks for your helpA flashing question mark on boot can mean several things. One, your Mac can't find a system folder to boot from or the startup disk is failing or failed.
Since you don't have the install discs now, it may take some time to order and receive them from Apple. Probably time to take the Mac to an Apple Store or Apple certified repair shop. They can tell you for certain whether or not the disk has failed.
Since holding down the Option key that prompts the Startup Manager window didn't work, not does your external drive recognized your Mac, I'm afraid without a backup to restore those files from, you may be out of luck.
can I get a new one from mac, and will it erase all my files?
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available. -
Firefox crashes when opening and will not open in safe mode
Recently FF3 started crashing when opening. It will not open in safe mode as well. I have uninstalled it including deleting the install folder and profile folders as well as registry entries. Upon reinstallation is will still not launch in any mode.
I have scanned for malware with several scanners and that has not found anything.
Here is the crash report cause - nsCOMPtr_base::~nsCOMPtr_base() | nsDocShell::SetupNewViewer(nsIContentViewer*)
Anti-virus is Trend Micro Worry Free for Business. I uninstalled it and Firefox and then reinstalled only Firefox and still get the same thing.
I do not know what to try next.Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
CrashTime: 1274739594
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1274097386
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 525200
StartupTime: 1274739562
Theme: classic/1.0
Throttleable: 1
URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed. -
I have no navigation bar ever since I closed it to gain more space on the screen. It won't re-open. Firefox will not open in safe mode, but opens immediately in normal mode with the new improper config, so I cannot reset to default config. I erased Firefox and re-installed and it still opens with the same faulty config. Why does Firefox not give me the safe mode dialog box, why can I not re-open the nav bar, and how can I do these two things, please? Firefox is currently unusable for me without a nav bar and without access to the default settings in safe mode. I cannot research the extensions I'm running since I have no nav bar to go to Tools, Add-ons, Extensions.
== This happened ==
Every time Firefox opened
== I closed the navigation bar to gain more space on the screen and I couldn't re-open it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)Hit the '''Alt''' key to show the Menu bar, then open View > Toolbars and select Menu bar and Navigation bar, so they have a check-mark.
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I am running terminal server 2012 R2 (RDS environment) In Windows Domain, 8 users across a LAN on a new server. Outlook 2013 crashes and will not load in safe mode. Outlook allows the initial profile setup and when the configuration is complete, it
crashes and will not launch or launch in safe mode. I have deleted the outlook profile and reconfigured it. The problem continues on all user accounts. The firm is not using Exchange and is using a POP3 account. I have a 13 user Office Volume License
(per device) and 15 terminal server Licenses ( per user)
Problem Event Name : APPCRASH
Application Name: Outlook.EXE
Application Timestamp : 52b0b282
Fault Module Name : OUTLOOK.EXE
Fault Module Version : 15.0.4569.1503
Fault Module Timestamp: 52b0b282
Exception Code: C0000005
Exception Offset: 00340b9
OS Version: 6.3.9600.2.0.0.16.7
Local ID : 1033
Any help would be much appreciated.follow this instruction to troubleshoot Outlook crash issue:
http://support.microsoft.com/kb/2652320
Flynn -
i have a macbook 2011 and its booting to the apple with a loading bar. it gets halfway and changes to a screen with the apple and a spinning circle. It spins untill it dies. will not boot to safe mode. Do not have orriginal osx disk either.... HELP
It happened after an update
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Imac 27 Intel will not boot normally only in Safe Mode
I posted previously but the answer to the question was did it wake up in safe mode, i did not give it a chance and I restored from back up to 10.10, upgraded to 10.10.1 and it worked for 1 week and returned to the previous problem.
I ran AHT - Passed, reset PRAM, verified disc - Passed, repaired permissions and removed each RAM module and still will only boot in safe mode. The crash report is below.
It locked up while on Safari, and wake up. When booting it loads the first 25% then goes to grey screen and stays there with spinning beach ball or just pointer never goes to log in screen.
In Ten (10) Crash logs it gives me the following reason:
Process: fontd [337]
Path: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Support/fontd
Identifier: fontd
Version: 375
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: fontd [337]
User ID: 501
Date/Time: 2014-12-26 12:21:45.036 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 3D86DE4D-DF6F-C140-16F8-4F80DBCD6634
Time Awake Since Boot: 250 seconds
Crashed Thread: 2 Dispatch queue: Scanner Queue
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLTEtreCheck version: 2.1.5 (108)
Report generated December 28, 2014 at 2:44:03 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac11,1
1 2.66 GHz Intel Core i5 CPU: 4-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2:13:47
Disk Information: ℹ️
ST31000528ASQ disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (528.66 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
HP Officejet 6500 E709n
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Alcor Micro Corp USB Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Firewire Information: ℹ️
LaCie d2 DVDRW FW/USB 400mbit - 400mbit max
LaCie d2 Quadra v3C 800mbit - 800mbit max
EFI (disk1s1) <not mounted> : 210 MB
Time Machine (disk1s2) /Volumes/Time Machine : 2.00 TB (251.43 GB free)
LaCie d2 quadra (button) 800mbit - 800mbit max
EFI (disk2s1) <not mounted> : 210 MB
2T Photo's & Video (disk2s2) /Volumes/2T Photo's & Video : 2.00 TB (944.02 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking.1028 (7.0.3) [Support]
[not loaded] com.microsoft.VirtualPC.Networking.1040 (7.0.3) [Support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.3) [Support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Support]
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Support]
[not loaded] com.aliph.driver.jstub (1.1.2) [Support]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Support]
[not loaded] com.wacom.kext.wacomtablet (6.1.1) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.8) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.10) [Support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Support]
/Users/[redacted]/Desktop Pictures/Icons/ /WD Firmware Updater v2.1.9.0.app
[not loaded] com.wdc.driver.WdDeviceType00 (1.1) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Launch Agents: ℹ️
[invalid?] com.wacom.wacomtablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.mlbam.nexdef.plist [Support]
[running] com.netputing.airprintactivator.plist [Support]
[invalid?] com.swarmcast.mlbnexdefautobahn.plist [Support]
User Login Items: ℹ️
SoundTouch music server Application (/Applications/SoundTouch/SoundTouch.app/Contents/MacOS/SoundTouchMusicServer/S oundTouch music server.app)
EarthDesk Core Application (/Users/[redacted]/Library/PreferencePanes/EarthDesk.prefPane/Contents/Resource s/EarthDesk Core.app)
EarthDesk Core Application (/Users/[redacted]/Library/PreferencePanes/EarthDesk.prefPane/Contents/Resource s/EarthDesk Core.app)
Internet Plug-ins: ℹ️
WacomNetscape: Version: 1.1.0-5 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.2.4 [Support]
WacomSafari: Version: 1.0.1 [Support]
RealPlayer Plugin: Version: Unknown [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
AdobePDFViewer: Version: 9.5.5 [Support]
CouponPrinter-FireFox_v2: Version: Version 1.1.6
GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Support]
WebEx64: Version: 1.0 - SDK 10.5 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Keeper - Password and Data Vault [Installed]
Add To Amazon Wish List [Installed]
3rd Party Preference Panes: ℹ️
EarthDesk [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Logitech Control Center [Support]
MacFUSE [Support]
TiVo Desktop [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
2T Photo's & Video: Disk size: 2.00 TB Disk used: 1.06 TB
Macintosh HD: Disk size: 999.35 GB Disk used: 470.68 GB
Destinations:
Time Machine [Local]
Total size: 2.00 TB
Total number of backups: 68
Oldest backup: 2014-03-22 15:08:16 +0000
Last backup: 2014-12-28 16:37:12 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 1.53 TB X 3)
Top Processes by CPU: ℹ️
15% backupd
8% com.apple.WebKit.Networking
2% coreservicesd
2% WindowServer
1% AddressBookSourceSync
Top Processes by Memory: ℹ️
296 MB mds_stores
296 MB Safari
245 MB EarthDesk Core
142 MB Mail
90 MB WindowServer
Virtual Memory Information: ℹ️
3.99 GB Free RAM
4.45 GB Active RAM
3.37 GB Inactive RAM
1.07 GB Wired RAM
7.92 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Dec 28, 2014, 01:48:01 PM /Library/Logs/DiagnosticReports/Aperture_2014-12-28-134801_[redacted].hang
Dec 28, 2014, 12:30:56 PM Self test - passed
Dec 27, 2014, 03:32:39 PM /Library/Logs/DiagnosticReports/backupd_2014-12-27-153239_[redacted].cpu_resour ce.diag [Details]
Dec 27, 2014, 03:29:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-27-152958_[redac ted].crash
Dec 27, 2014, 03:29:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-27-152955_[redac ted].crash
Dec 27, 2014, 03:17:56 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-27-151756_[redacted].panic [Details]
Dec 26, 2014, 12:21:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-26-122145_[redac ted].crash
Dec 26, 2014, 12:21:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-26-122143_[redac ted].crash -
Firefox 19.0.2 was running OK. Today will not open in normal mode only safe mode. Uninstalled 19, rebooted, installed fresh copy of 20.0 Same problem. Updated Plugins ( Java, Flash, QuickTime, Silverlight) Restart Firefox same problem. Disabled Plugins, restart, same problem. Change to compatibility mode Windows XP SP3, Firefox opens normally. No extensions enabled. No Addons used. Using default theme
Firefox will not release from RAM when closed. Use Task Manager to End Process. Doesn't allow closing of Firefox. Must reboot.
Have not added any new software or hardware to system.
Submitted multiple Crash reports to MozillaDisabling the Hardware Acceleration did the trick!
Thank you! -
Yesterday, FF 19 stopped working on one of two similar desktops. Initially it did start in safe mode but it doesn't any longer. Removed the application multiple times with Window's control panel and Revo Uninstaller. Original application directory deleted and registry scanned for remnants.
Crash ID: bp-0be46437-2bbb-4d55-98c3-f24612130228Please hold down Shift when you start Firefox, Enter Safe Mode, and then turn off Hardware Acceleration [[Upgrade your graphics drivers to use hardware acceleration and WebGL#w_turning-off-hardware-acceleration|Turning off hardware acceleration]]
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