My iMac 27'', which I bought two Months ago, has ghost images on it's screen. Apple don't want to replace it. What can I do now?

Hey!
Two months ago I bought the new, thin iMac 27'' with Fusion Drive.
Well, one week ago I recognized that I have ghost images on my screen.
Apple don't want to replace it. They want that I drive to the next 200km away
Apple Store (with this huge iMac) to show an Apple Employee the production error.
The problem is that it is an iMac with special features and I need to wait 5-6 business days.
After that I need to go back to this Apple Store (they won't send it) to bring it home.
AND: THEY DONT WANT TO OFFER AN REPLACEMENT DEVICE!!
I need this mac for working!!! I use it for my business and I have not the time for it!
Is there a solution for this problem? Has anyone of you a similar problem?
I mean: this is not accomodating!! Other companys have a better support for this case!!
Thank you very, very much in advance!!!!!!!
Sincerey Yours
Max

Image persistance on Apple displays:
http://support.apple.com/kb/HT5455
Apple say this about LCD screen burn in:
http://support.apple.com/kb/HT2807
which includes suggestions for curing that effect.
Alternatively:
How to fix screen burn and/or stuck pixels on an LCD monitor:
JScreenFix
http://www.jscreenfix.com/basic.php

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Hallo
i want to unlock my iphone.
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dtilley wrote:
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I have just bought a new Macbook Air several month ago, and i realize that my iMac is very very slow compare with the macbookair, what should i do to faster my iMac,
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L3 Cache:          6 MB
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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
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PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 300 25 5120 KiB/s 1024 85 \\b% 10240 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 50 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[45]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}')printf("%s (UID %s) is using %s '${p[$2]}'\n",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p ' ' {sub(/^ +/,"")};NR==6;NR==13&&$2< '${p[10]} ' 1,5d;/[Bmy].*:/d;H;$   { g;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6   { H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ s/ *:$//;x;s/\n//;/Apple|Genesy|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;} ' ' s/^.*C/C/;H;$   { g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' '/(sh|ng|ic)$/p' ' $3~/[0-9]:[0-9]{2}$/ { $4="";gsub(" "," ");gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}')print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR==2'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/;END{if(NR<100)print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' '/\.(framew|lproj)/d;/plist:|:.+(M.+exec|scrip)/s/:[^:]+//p' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/;END{if(NR<100)print "/System/"};' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a)print "CPU: "a;if(b)print "I/O: "b;if(c)print "Net: "c" (KiB/s)";if(d)print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' /lR/ { if($2<='${p[25]}')print $2;} ' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2.+/,"",a[n-1]);b=b"\n"$2" "a[n-1]" "a[n]" "$1;c=c$1;} END { d="sort";print b|d;close(d);if(c)print("\n\t* Code injection");} ' ' NR!=4{next} {$NF=int($NF/10240)} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L)f=f"\n\t"$0;} END { F=FILENAME;if(!f) f="\n\t[N/A]";"file -b "F|getline T;if(T!~/^(A.+ E.+ text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n\t...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' '/:/!p' ' /:/{$0="'"${p[28]}"'"};1;' ' $0;END { if(NR<100)print "com.apple.";} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status '-F bsd -k Sender kernel -k Message CReq "Beac|caug|dead[^l]|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN" -k Message Ane "SMC:" -o -k Sender fseventsd -k Message CReq "SL"' '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;' '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf} /u*/lo*/e*/per*/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n 'syscall::'${p[33+j]}':return {@out[execname,uid]=sum(arg0)} tick-10sec {trunc(@out,1);exit(0)}'";done;l=(Restricted\ files Hidden\ apps RAM POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP RSSI Profiles 'Elapsed time (s)' Root\ crontab User\ crontab 'Global login items' 'User login items' );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval ' A'$((1+i))'() { v[0]=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "${v[0]}" ]];};A'$((3+i))'() { v[0]=` while read i;do eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "${v[0]}" ]];};A'$((5+i))'() { v[0]=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "${v[0]}" ]];};';done;A7(){ v[0]=$((`date +%s`-v[3]));};B2(){ v[$1]="${v[0]}";};for i in 0 1;do eval ' B'$i'() { unset v[0];((v['$((i+1))']==0))||{ v[0]=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v[0]=` paste -d: <(echo "${v[$1]}") <(echo "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v[0]=`grep -Fv "${v[$1]}"<<<"${v[0]}"`;};C0(){ echo "${v[0]}";};C1() { [[ "${v[0]}" ]]&&printf "${f[$1]}" "${l[$2]}" "${v[0]}";};C2() { v[0]=`echo ${v[0]}`;[[ "${v[0]}" != 0 ]]&&C1 0 $1;};C3() { v[0]=`sed -E "${s[0]}"<<<"${v[0]}"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;D13 0 $((N1+2)) 3 2;D13 0 $((N1+3)) 4 3;D22 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;A1 4 19 11;B4 0 0 44;C3 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&D22 11 17 17 20;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 52 0;B4 0 5 54;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 52 6;B4 0 7 54;B3 4 0 22;A3 14 6 52 0;B4 0 8 54;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 53 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 53 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&D13 21 0 32 19;D23 14 1 48 43;D23 14 2 48 44;D13 14 3 49 5;D22 4 4 50 0;D13 4 5 32 1;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D23 22 9 37 7;B1&&D13 10 42 32 41;D23 20 42 32 42;D13 25 37 32 33;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;D22 32 31 43 38;B1&&for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;B1&&D22 29 35 46 39;A7;C2 40;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
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exec bash
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9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At or near the top of the results, there will be a line that begins with "System Version." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I just broke the screen of my iphone 5s which was bought 2 months ago. What am i supposed to do?

How much will it cost if I just change my screen?
Which will be the cheapest way?
Is that OK if i just add some money to change my iPhone 5s to iPhone 6 when it is released?
Thanks for your time!

Apple does not do repair on parts of the phone. A broken screen is not covered by the warranty. You'll have to pay a service fee and Apple will replace the phone with the same model.
Apple - Support - Service Answer Center
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5
$269
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
You may also search for a 3rd party repair shop, but Apple will not service the phone after that anymore and the warranty will be no longer valid.
You can not get another model by getting it serviced, even if you are willing to add the price difference.

Can anyone tell me why my new iPad2 which I bought 4 months ago keeps closing programs and websites in the middle of my work without any notice?

I noticed lately that When working with some programs or brows through the net, my iPad suddenly takes out the program or the website. It drives me crazy. Can someone explain? Is there something wrong with this new iPad?

Probably ran low on memory.
Have you tried closing all programs running in the background?
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3. Tap the minus sign to close program
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I am up to date with everything but two months ago I lost access to Pandora and get the message to upgrade browser or flash, however can get it on IE.

Pandora has been helping me troubleshoot and just found out that I was able to register and get music with IE. Is Firefox the cause of this? The only plug-in activated is Open H264 Video Codec provided by Cisco Systems Inc. 1.3
The plug-ins that are disabled: Adobe Acrobat 11.0.8.4, Google Update 1.3.26.9, Java (TM) Platform SE7 U55 10.55.2.14, Microsoft DRM 9.0.0.4503, Quicktime 7.7.67.7.6.0, Shockwave Flash 17.0.0.169, Shockwave for Director 11.5.9.615, Silverlight 5.1.30514.0, Windows Media Player Dynamic Link Library 3.0.2.629, Windows Presentation Foundation 3.5.30729.4122.
Which of these do I have to make active

''Loggerman [[#question-1058830|said]]''
<blockquote>
Pandora has been helping me troubleshoot and just found out that I was able to register and get music with IE. Is Firefox the cause of this? The only plug-in activated is Open H264 Video Codec provided by Cisco Systems Inc. 1.3
The plug-ins that are disabled: Adobe Acrobat 11.0.8.4, Google Update 1.3.26.9, Java (TM) Platform SE7 U55 10.55.2.14, Microsoft DRM 9.0.0.4503, Quicktime 7.7.67.7.6.0, Shockwave Flash 17.0.0.169, Shockwave for Director 11.5.9.615, Silverlight 5.1.30514.0, Windows Media Player Dynamic Link Library 3.0.2.629, Windows Presentation Foundation 3.5.30729.4122.
Which of these do I have to make active
</blockquote>

My phone's earphone doesn't work which was bought from USA last month,the china apple store didn't accept the free repaired,so what can i do now?

my new iphone5s's earphone doesn't work which was bought from USA last month,probably it was cause by falling down on floor insidentally one day before I came back china , the problem is ,the china apple store didn't accept the free repaire even the phone was bought only one month age, I was so disappointed and realized the iphone 5s is so fragile,although I previous iphone4 which was also bought from USA 4 years age, it also fell down many times, it still works well now. what can i do now? send it back to USA for repairing? if like that,it will take almost two month to finish the all processes,that not only waste the time spent on the way, also waste expense on the expense,the important prlblem is, I can't use the phone during the repairing~ please give me a solution as soon as you can ,thank you very much!

You can send it to someone you know in the US to have them take it in for service or you can get on a plane and take it there yourself. You can not ship it to Apple in the US for service.

Without a receipt, but with a bank statement, will I be able to get a free replacement on my broken iPod headphones, bought only two months ago?

Hi,
I bought a new pair of iPod headphones just over two months ago from an HMV store, and in the last few days, one of the headphones has stopped working altogether. Unfortunately, I no longer have the receipt for the headphones, but I do have the information booklet, the one year warranty statement and a bank statement showing the transaction of when I purchased the headphones. Am I still able to get a refund or replacement for my headphones, as the damage was not my fault, just a technical fault?
Thanking you in advance,
Natasha

Am I still able to get a refund or replacement for my headphones, as the damage was not my fault, just a technical fault?
Yes. Make a trip to your local Apple Store and show them what is going on. Since the headset is still under a year old, they should swap it out for you at no cost. Unless for some reason they deem the issue the result of misuse or abuse, but that doesn't sound like the case here.
B-rock

I bought a Iphone 4S in Colombia two months ago, It never work properly, I cant put turn it on. When I went to Movistar they told me that it was a problem with the software. Now, they have the Iphone for repair.

I bought a Iphone 4S in Colombia two months ago, It never worked properly, I cant put turn it on. When I went to Movistar they told me that it was a problem with the software. Now, they have the Iphone for repair at Movistar. The questios is, If I bought a NEW Iphone why they gave me a Iphone with this problem. I asked about the warranty but they told me that Apple doesn't respond. Please tell me something. The IMEI is: 013071008363505 is a Iphone 4S 16GB. Black.

I would guess the fan is the cause of the noise. Suggest you take a look at it.
This site has a wealth of information about getting inside a Macbook or Macbook Pro.
http://www.powerbookmedic.com/mac-repair.php

I updated Pages two months ago, yet my gmail program will NOT send out a pages document and a pages file I saved to desktop will NOT open and a box pops up telling me it won't open document without the Pages upgrade WHICH I HAVE ALREADY DONE...PLEASE HELP

I updated Pages two months ago to the latest version. BUT, my MAIL program will not allow me to send documents I attach that are genereated witht eh update Pages. And, when I save a doc to desktop generated in Pages, it will not opena, a box pops up and tells me the it wil not open until I have upgraded to the new PAges, WHICH I HAVE ALREADY DONE!!! What is UP with this, can anyone please help me? Would GREATLY appreciate it.
SA

Pages 5 is in a new format that is not compatible with GMail, Google, Amazon, DropBox and other 3rd party servers.
Peter

My iPad doesn't work properly which I bought 10 months before can I exchange it

My iPad and iPod doesn't work properly which I bought 10 months before can I exchange it

What do you mean by 'doesn't work properly' ? You've tried the 'standard' troubleshooting to see if any of them fix whatever the problem is e.g. closing apps via the taskbar, soft-reset, restoring to your last backup, resetting back to factory defaults ?

I bought a brand new charger for my iphone 5 less then two months ago and it doesnt work now

i bought a brand new charger for my iphone 5 less then two months ago and it doesnt work now

You will have a hard time taking it back. Most places will claim you stepped on it accidentally and almost nobody will replace accidental damage for free. 2 months is also a long time. Many places give you 15-30 dys to discover anything wrong and after that it is yours.

Adobe Photoshop CS4 Extended, owned for ages, licensing for this product has expired? Was using it two months ago.

Hello,
I have been trying to get Adobe's help for over a month now. I've been on the phone twice to them, opened up three seperate cases and still arrived at no solution. I was bought Photoshop CS4 Extended awhile ago and use it for my studies (I'm an art student). Two months ago my harddrive on my computer failed and I had to have a new laptop. I went to reinstall Photoshop and "Licensing for this product has expired" comes up. I've uninstalled, inreinstalled many times and used Microsoft Fix It Programme for uninstalling to make sure all the files are gone.
Surfing the forums I learned that there should be a folder with back up and Adobe PCD but I don't have that folder at all. The serial number I use is my original serial number that I know works and adobe have even said it's a technical error. What do I do? College starts again in two weeks and I don't have the programme I use for it!

Try the License Repair Tool Adobe - Adobe Licensing Repair Tool
Other suggestions if this doesn't work: Error "Licensing has stopped working" | Windows
Also if you must uninstall, use the Adobe CS Cleaner tool, not the Microsoft one. Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

My iphone 5s Bluetooth no longer works in my 2014 honda accord, ever since i updated the software two months ago. Can anyone help?

My iphone 5s Bluetooth no longer works in my 2014 honda accord, ever since i updated the software two months ago. Can anyone help?

Problems with Bluetooth connections are generally traced back to the vehicle. If you search here in the forum you will find a number of posts with issues connecting with Honda vehicles. Try removing the phone from the vehicle's list of Bluetooth devices. Then try removing the vehicle from the iPhone's list of Bluetooth devices. Then place both devices back in discovery/pairing mode and try to connect them. You may need to take the device to the dealer to check for software updates.
Next, I understand it used to connect, however software updates for the iPhone will load the latest Bluetooth stack into the phone and vehicles do not always get updated as often. You can also check this support document for frequently asked questions and the other for additional troubleshooting instructions. Wireless input devices: Bluetooth frequently asked questions iOS: Third-party Bluetooth accessories

My iMac 27'', which I bought two Months ago, has ghost images on it's screen. Apple don't want to replace it. What can I do now?

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