My iMac 8,1 (early 2008) is running very slow. I continually get the spinning color wheel. The free space dropped from 133. GB to 87.86 GB in about 2 days. System memory is 2.00 GB with 1.25 GB free. kernel_task root 1.1 63 205.3 MB intel.
My Mac is running very slowly. After reading other posts I have attempted to gather more info for an easier more accurate response but not being computer savy am unsure what is helpful/necessary. The utilized space is 231.6 GB with 88.13 GB free. Memory is 2.00 GB w/ 1.25 GB free and 771.8 MB used. The kernel_task root 1.1 63 205.3 MB intel. What can I do to increase the speed and stop the spinning wheel? Thanks for all your help.
See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance,
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X,
Five Mac maintenance myths, and
Myths of required versus not required maintenance for Mac OS X for information.
Similar Messages
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I installed the Safari update 6.1.1 today for Lion. Now my browser running very slow, keeps locking up & getting the "spinning wheel". It stops spinning eventually, but recurs constantly when I try to navigate elsewhere, including within this site. Screen also jumpy/almost flickering. No other browsers installed on machine, only extension used is AdBlock. Tried to search for others with this issue, but not finding it posted and machine locking up is making it difficult. Any help much appreciated!
Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Just check the box beside “Remove all website data”.
Click "Reset".
Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
Turn off Extension, and launch Safari.
Safari > Preferences > Extensions -
I keep getting a spinning color wheel when I start safari or mail and it holds up my iMac for several minutes. At times I need to do a hard reset as it freezes e everything ... I'm stumped! Software is up to date ... Help!
den.thed wrote:
John has suggested rebuilding the Mail mailboxes. Once Mail is open, go to: Mailbox on the menu bar and select Rebuild.
As for Safari, is it opening and working if you open it before Mail and what if any Extensions are you using?
OK ... so I just restarted and opened Safari first ... no spinning ball. And I opened mail after hitting the rebuild, well, I'm missing messages from Dec. 24 - now, but it opened right away. Most messages are FB feeds, so it's not like I've lost anything important. So, initial thoughts ... John was a tremendous help, BUT, we shall see what happens when I try to open mail again ... and I'll try it first with the next restart or wake up ... so appreiciate the walk-thru on all of this! -
HT1338 Is there a Mac System Clean-up? My computer is running very slow and freeze all the times
I don't know why my computer is running very slow and keeps freezing all the times. It would take at least 2-3 min to load up after the not using it for 5 min. For instance when I type my paper or doing anything on the computer and leave for a fews min after come back it would not start and the icon keeps on spinning.
ThanksPretty much all "clean-up" utilities will just make things worse.
You need to determine what it is that is causing the problem.
How much RAM do you have?
For the following, report what you get when the system is running slow and beachballing.
Open Activity Monitor (Utilities folder) and click on System Memory tab at the bottom of the screen. What does it say for Page Outs?
Also, at the top of the window, select All Processes. Click on the %CPU header until the arrow points down. Anything pop up at the top of the list that is using a very high percentage of CPU?
What you describe can be caused by incompatible third-party software. Boot into Safe mode and see if the problems still exist. Safe mode will be a little slower than normal, but you shouldn't see the system freeze up.
http://support.apple.com/kb/ht1455 -
My firefox is running very slow and crashes and the curcular thing at the top keeps spinning
Hi,
Recently my firefox has been running very slow. Its take long to browse all websites and sometimes it takes really long when the circular thing at the top left hand corner keeps spinning.
When that happens; if I click on the page the screen goes white and then says that firefox is not responding so I close it however if I just leave it at the white screen firefox comes back to normal.
Also I noticed when I am using firefox my connection has gone really slow. I have disabled most plug ins im not using and also uninstalled some programs I was not using anymore on my Dell Inspiron 530S. I also have AVG Free Edition and have done a full virus scan. I think I might have spyware or malware on my computer so today I purchased Adaware Pro and am now running a full system scan so hopefully that solves the problem as I have been told that spyware can slow down a computer.
Your help in this matter would be really appreciated.
Thank you
YusufAn easy try would be to clear the cache, sometimes a bad page will be loaded there and each time you go back to the page it uses the cached page. [[How to clear the cache]] Another issue is Anti-virus software doing constant sweeps of the pages you are trying to view.
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I have an imac that I've had for a couple years. The fans have always been loud when running at the slower speeds. When the computer heats up enough for the fans to run at a higher speed the fans quiet down. I had installed SMC fan control after multiple attempts with Apple to get the fan issue resolved. That seemed to keep the fans quiet enough. I've never had a problem with overheating. Recently the fans were becoming loud again even running at the slightly higher speeds so I took it to my local Apple store and they replaced the hard drive fan. I got it back and it's now as loud or louder than ever!! And, now SMC fan control won't "stick." The fans will speed up, but then gradually go back to the lower "loud" levels. I'm at a loss as to what to do next.
Thanks jared,
I'm still dealing with this issue through Apple. Some time after I posted this, I contacted Apple again. They did start a case up for me, as I was experiencing the same behavior on two different machines, with two different versions of Windows.
So far it remains unsolved. I've logged iClouds for Windows on my desktop, which is brand new, then logged for awhile after completely uninstalling Norton Security Suite, depending on the Microsoft security for some time, and finally logged after I uninstalled iCloud for Windows, restarted, installed a clean download, and connected using a completely different test account, which Apple set up for me. None of this made any difference. Looking at the logs, it seems every 10 minutes, iCloudServices.exe creates a new TCP connection to confirm I'm using less than 5GB on iCloud, (which I am by a good margin, using less than 2GB), it seems this connection is not closed, and when the next iteration rolls around 10 minutes later, a new TCP connection is created. I come very close to having 6 TCP connections created per hour, until I restart my computer. This works out to... 6 x 24 = 144/day.
Perhaps the article you posted will shed some further light on this. I'm thinking seeing the state of the connection through netstats, at the least, could help.
For the last week, I've been putting a hold on further logging, as Apple wants me to create a new user account on one of my computers, install iCloud for Windows there, and log it running in the other account. This however basically means I cannot use my computer for a fair number of hours, and I've been busy enough with work the past week that I haven't the time or energy to afford to set this up and run it. I've had need of my computers too much for the past week. -
Hi, first time posting on the forum. I own a 2011 IMAC i5 with 12gb of ram 27 inch. Over the last five days the computer has been crashing and running very erratically. When the computer has crashed the entire computer has become unresponsive and frozen, requiring a reboot or two. At other times the computer has slowed way down and the dreaded spinning beachball has appeared and the computer takes its sweet time trying to process something. Iphoto has also crashed independently when the beahball will not disappear. THE entire system is running way below its usual stellar quad performance. I have run a ram test and everything has come back clean, I have fixed any broken permissions, and deleted any newly added software (starcraft2). There is over 250Gb of hard drive free and the activity monitor shows no unusual processes. The computer automatically updated it self recently to 10.8.1 has this caused a conflict with some software? Or is there a deeper problem?
Below are the console reports. There are also reports for unversalaccessd , mdworker, Isregister, loginwindow, iphoto, DMproxy which can be supplied.
Thanks for any help.
Richardx
Interval Since Last Panic Report: 337136 sec
Panics Since Last Report: 1
Anonymous UUID:
Sun Aug 12 20:59:17 2012
panic(cpu 3 caller 0xffffff80118b7b95): Kernel trap at 0xffffff801183fbea, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x00000000bddec000, CR4: 0x0000000000000660
RAX: 0xffffff8011e8eb04, RBX: 0x0000000000000000, RCX: 0xffffff8011e8eb00, RDX: 0x0000000000000000
RSP: 0xffffff817272bd90, RBP: 0xffffff817272bdc0, RSI: 0x00000000533ce620, RDI: 0xffffff802e075618
R8: 0x000000000002a1d7, R9: 0x0000000000000000, R10: 0xffffff8163066000, R11: 0x0000000000000201
R12: 0xffffff802e075618, R13: 0xffffff802e075620, R14: 0xffffff8048c3af58, R15: 0x0000000000000001
RFL: 0x0000000000010082, RIP: 0xffffff801183fbea, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff817272ba30 : 0xffffff801181d5f6
0xffffff817272baa0 : 0xffffff80118b7b95
0xffffff817272bc70 : 0xffffff80118ce4ad
0xffffff817272bc90 : 0xffffff801183fbea
0xffffff817272bdc0 : 0xffffff801181a32a
0xffffff817272be50 : 0xffffff801184f990
0xffffff817272be80 : 0xffffff8011820abd
0xffffff817272beb0 : 0xffffff8011810448
0xffffff817272bf00 : 0xffffff80118195fb
0xffffff817272bf70 : 0xffffff80118a5ad6
0xffffff817272bfb0 : 0xffffff80118ced13
BSD process name corresponding to current thread: ScreenSaverEngin
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000011600000
Kernel text base: 0xffffff8011800000
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 213783527015426
last loaded kext at 26227504573982: com.apple.driver.AppleUSBCDC 4.1.21 (addr 0xffffff7f93a52000, size 16384)
last unloaded kext at 26341760265155: com.apple.driver.AppleUSBCDC 4.1.21 (addr 0xffffff7f93a52000, size 12288)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.1.6
org.virtualbox.kext.VBoxNetFlt 4.1.6
org.virtualbox.kext.VBoxUSB 4.1.6
org.virtualbox.kext.VBoxDrv 4.1.6
com.Cycling74.driver.Soundflower 1.5.1
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.filesystems.msdosfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleBacklight 170.2.3
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f8
com.apple.driver.AppleMultitouchDriver 235.27
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.kext.AMD5000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i5, 2.8 GHz, 12 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0900, 0xfa140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IEEE-1284 Controller, 0x067b (Prolific Technology, Inc.), 0x2305, 0xfd140000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Update Soundflower to the most recent version. You have an unsupported edition. http://code.google.com/p/soundflower/downloads/detail?name=Soundflower-1.6.6b.dm g&can=2&q=
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Early 2008 MacBook Pro - Very slow start up, very hot
Hi All,
Looking for some help. Searched quite a few of the online forums and have not been able to resolve this issue.
A few months back, my old reliable MacBook Pro (early 2008) started behaving oddly. Have no idea why, but went to start it up one day, and it took forever to start up and get me to the login screen. Been like that ever since. Occassionally, when I finally get to the login screen, the keyboard will not function. After a few minutes though, it always works. This only happens about 5% of the time. Once I log in, everything about the computer from a performance perspective seems to be pretty normal In addition to the slow start up, however, system gets extremely hot at the top of the keyboard, near the monitor. Fans run fast almost all the time when the system is powered on, and often when it is 'asleep'. CPU Temp goes to about 170, and the fans are always between 2400 and 3500.
I took it to Apple a while back, and based on the incredibly slow start up time they believed it was a disk issue. I went ahead and purchased a 500GB internal drive and this past weekend used SuperDuper to copy the original boot disk. All went well and I now have a new internal disk. At the same time, I upgrade the RAM from 2GB to 4GB.
After all that, the system is still very slow at startup and runs as hot as it did before. I will say, it does seem to be slightly faster on the startup, but not what I had become accustomed to for the first 4 years of use.
I looked at the activity monitor and don't see any processes hogging resources.
No anti-virus software running.
Currently running Mac OSX 10.6.8
My battery is pretty muc shot, but I never really use the system unplugged.
Any thoughts? Thanks in advance!Hi there
I am having a similar issue, my mac is the same age but I am getting a major heat issue.
looking for some possible solutions. -
My Macbook Pro is running very slow. Here are the results of Etrecheck
Results:
EtreCheck version: 1.9.12 (48)
Report generated July 15, 2014 7:02:27 PM CDT
Hardware Information:
MacBook Pro (15-inch Early 2008) (Verified)
MacBook Pro - model: MacBookPro4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM
Video Information:
GeForce 8600M GT - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:3:55
Disk Information:
Hitachi HTS542520K9SA00 disk0 : (186.31 GB)
- (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 185.99 GB (115.42 GB free)
USB Information:
Apple Inc. Built-in iSight
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions:
[not loaded] com.anchorfree.tun (1.0.1) Support
[loaded] org.virtualbox.kext.VBoxDrv (4.1.14) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.1.14) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.1.14) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.1.14) Support
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.anchorfree.ajaxserver.plist Support
[loaded] com.google.keystone.daemon.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items:
iTunesHelper
Genieo
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.2.18903 Support
Unity Web Player: Version: UnityPlayer version 4.1.2f1 Support
RealPlayer Plugin: Version: (null) Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.10516.0 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 10.1.10 Support
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
BrowserPlus_2.9.8: Version: 2.9.8 Support
3rd Party Preference Panes:
BrowserPlus Support
Flash Player Support
Top Processes by CPU:
8% Safari
3% WindowServer
0% mds
0% fontd
0% coreservicesd
Top Processes by Memory:
63 MB WebProcess
39 MB WindowServer
33 MB Safari
25 MB mds
14 MB Finder
Virtual Memory Information:
1.13 GB Free RAM
312 MB Active RAM
383 MB Inactive RAM
190 MB Wired RAM
146 MB Page-ins
0 B Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Macbook Pro running very slow and keep getting rainbow wheel
Dear Friends of the Forum,
I have Macbook pro mid 2010, and I'm having some issues. The computer is running quite slow when opening any program and the rainbow wheel comes up. Further, the even when trying to click on the commands, the rainbow wheel appears again and I have had to re start the computer a couple of times.
I started the computer in safe mode and it is running a bit better, but decided to run an EtreCheck. I will share the report with the forum, as I do not have the technical knowledge to completely understand it.
I would be most appreciative if you could look at it and let me know your thoughts and recommendations.
Best,
OA
EtreCheck version: 2.2 (132)
Report generated 4/25/15, 10:56 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 959 - SN = 9G0130XGCD3MA
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:15:29
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.07 GB (60.93 GB free) - 109 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Slick Savings Adware! [Click to remove]
Searchme Adware! [Click to remove]
Amazon Shopping Assistant Adware! [Click to remove]
Ebay Shopping Assistant Adware! [Click to remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
0% notifyd
0% SpotlightNetHelper
Top Processes by Memory: ℹ️
475 MB firefox
314 MB kernel_task
98 MB Finder
86 MB CVMCompiler(2)
82 MB UserEventAgent(2)
Virtual Memory Information: ℹ️
70 MB Free RAM
3.93 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 25, 2015, 10:38:27 PM Self test - passed
Apr 25, 2015, 02:59:01 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-145901_[redacted] .crash
Apr 25, 2015, 02:39:01 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-143901_[redacted] .crash
Apr 25, 2015, 02:14:38 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-141438_[redacted] .crash
Apr 25, 2015, 02:02:25 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-020225_[redacted] .crash
Apr 25, 2015, 01:56:32 AM /Library/Logs/DiagnosticReports/Finder_2015-04-25-015632_[redacted].cpu_resourc e.diag [Click for details]
Apr 25, 2015, 01:31:45 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-013145_[redacted] .crash
Apr 24, 2015, 11:08:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-24-230831_[redac ted].crash
Apr 24, 2015, 11:08:29 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-24-230829_[redacted] .crash
Apr 23, 2015, 05:48:45 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-23-054845_[redacted] .crash
Apr 22, 2015, 11:57:09 PM /Library/Logs/DiagnosticReports/fpsaud_2015-04-22-235709_[redacted].crash
Apr 25, 2015, 01:17:16 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-011716_[redacted] .crashI see that you don't have Time Machine configured, before you do anything you need to make a full backup onto an external hard drive.
Restart while holding Command R and choose Disk Utility to repair your hard drive. Run repair as many time as it takes to report that no more errors were found, it will probably take two or three attempts.
These are all adware, click the link next to them to remove
Safari Extensions: ℹ️
Slick Savings Adware! [Click to remove]
Searchme Adware! [Click to remove]
Amazon Shopping Assistant Adware! [Click to remove]
Ebay Shopping Assistant Adware! [Click to remove] -
Mac Pro runs very slow, any apps, accessing finder spinning ball
For the past 3-4 months my Mac Pro is slowing down to about 2 to 3 times slower
This is across the board no mater if it is an application or opening a finder window
I made a new volume and a new install , no 3rd party apps just what was on the disk
and updated to 10.5.8
Same thing so i don't think it is software related
I have noticed that my cpu memory maxis out very quickly im not using more than 1 or 2 apps and page outs are 2 to 3 times the page ins,
last night i can't use the mouse like i used to i have to almost hit the buttons
to do anything, it's as if is pressure sensitive
If you like i can send you jpgs of the activity Monitor but i don't know what you want from the Activity Monitor
I'm worried that it night be a memory problem i have run almost all diagnostic programs all report no problems
I have a Mac Pro 2.66 dual-core
with 2 GB memory
running 10.5.8
I know that you might ask for more specific info, just tell me what to do
I need to find out what's going on before something with the hardware causes expensive repair and data loss
Please i need help
Thank anybody
Steve knoxHi Steve,
My first suggestion is to run the Apple Hardware Test DVD, My next would be to download TechTool Deluxe and see what it says.
The AHT DVD is run the same way as the System Install DVD, just restart holding the C-key with the AHT DVD inserted.
And here is a link to TechTool Deluxe:
https://support.apple.com/techtooldeluxe/main?id=dl
Hope this helps you out.
Kind regards,
Peter -
Hello all,
I am new to posting on this forum but I really hope that someone out there can help me out. I have a 13" MacBook Pro, 2.53 GHz Core 2 Duo, 4GB 1067 MHz DDR3, running OSX 10.6.8. My problem is that when I unplug the laptop form the charger and run it on the battery, the computer becomes unresponsive to any commands at all. It basically really slows down to a crawl. Even when rebooting it will take 5-10 minutes or more to do so. The odd thing is, when it gets plugged back in while any of this is going on, within a minute or two it works perfectly. It has been in a mac authorized repair shop for 7 weeks and has had a new logic board and a new hard drive replaced. The battery was tested and charges fine, holds a charge when unplugged, and the system profile shows the battery at Normal. Recently, many knowledgeable mac enthusiasts gave me tip that might help. Here is what I did: Ran an SMC reboot (no success), rebooted the computer under safe mode then unplugged it to test (no success), and ran a hardware test on the install disk (showed hardware ok)
I am at a loss as to what to do next. It has become impossible to use this laptop for my classes when it is unplugged. I am about ready to just go buy a new one, and call this one a goner.
I am hoping someone reading this can help with any other ideas on its problem. Help? Anyone?
SteveLPBassman,
since the tech in your IT department was able to copy your daughter’s data from her MacBook Pro’s internal disk, I’d suggest completely erasing the internal disk (using Disk Utility in Recovery mode, reformatting it with a “Mac OS Extended (Journaled)” filesystem), reïnstalling its original version of Mac OS X (either Snow Leopard from the grey Mac OS X Install DVD if it originally came with two grey DVDs, or Lion via OS X Internet Recovery if no grey DVDs originally came with it), running Software Update to get it to 10.6.8 or 10.7.5 respectively, reïnstalling Mavericks, running Software Update again to get it up to date, and finally restoring your daughter’s data. -
Mavericks causing macMini early 2009 to run VERY slow
I have had Mavericks installed (from Lion) for about a week. The performance has degraded enormously. I've tried to use Activity Monitor but the new version seems unhelpful as under Lion slow performance was generally a result of memory issues. Hopefully someone has some ideas
Executor - Path: /Library/StartupItems/Executor
Executor is an old 'startup item'. Apple deprecated this way to load code back in 10.4, so it seems like a good idea to remove unless you run many 68k Mac apps?
http://www.emaculation.com/doku.php/executor look for an uninstaller or removal instructions, or delete the startupitem. The RAM Usage says it is loading.
You are loading 3 different Norton kernel extensions & about 8 different Norton background tasks!
Kernel Extensions:
com.symantec.kext.internetSecurity (5.3.1f8)
com.symantec.kext.ips (3.9.1f9)
com.symantec.kext.SymAPComm (12.6.1f9)
Launch Daemons:
[loaded] com.symantec.errorreporter-periodic.plist
[loaded] com.symantec.liveupdate.daemon.ondemand.plist
[loaded] com.symantec.liveupdate.daemon.plist
[not loaded] com.symantec.nav.migrateqtf.plist
[loaded] com.symantec.sharedsettings.plist
[loaded] com.symantec.symdaemon.plist
Launch Agents:
[loaded] com.symantec.errorreporter-periodicagent.plist
[loaded] com.symantec.uiagent.application.plist
You are also running Techtool Pro, CleanMyMac & Drive Genius in the background at the 'system' level.
So the question is with all those utilities, why isn't this the fastest Mac on the planet?
I suspect your Mac is too busy cleaning itself & monitoring itself to spend any actual time on tasks you want to achieve.
Your HD looks OK in terms of space etc, no obvious bad signs. The RAM installed is insufficient for all the tasks you are running (probably all the 'utilities'). It is 'paging to disk' which reduces performance (called 'Swap used' in Activity Monitor).
CleanMyMac has a bad reputation around here because it can remove system files & cause damage.
See the threads on the topic, decide if you want to keep it (it may help you remove other apps if you are desperate & careful). If it stays on the system check for any updates to it.
Techtool Pro, Drive Genius and Norton are equally questionable - all they seem to do is use CPU & RAM on tasks that are not needed. If you must use these utilities remove them & run the maintenance tasks once every 6 months or so, just avoid giving them background tasks that will use up resources. I have happily used Macs without these tools running 24/7 for over 20 years. If they must stay, update them to the latest versions.
Update or remove the Amazon kindle app to try to fix this failed job…
[failed] com.amazon.sendtokindle.launcher.plist, otherwise delete the .plist, because the job is failing at the system level.
I would also remove the Internet plug-ins to start over with current versions as you need them.
See the more generic notes below the report to get an idea of the sections. Hopefully it will give you info to act on the EtreCheck report.
dalgleishj72 wrote:
Startup Items:
Executor - Path: /Library/StartupItems/Executor
Kernel Extensions:
com.symantec.kext.internetSecurity (5.3.1f8)
com.symantec.kext.ips (3.9.1f9)
com.symantec.kext.SymAPComm (12.6.1f9)
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
[loaded] com.micromat.TechToolProDaemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.prosofteng.DriveGenius.locum.plist
[loaded] com.symantec.errorreporter-periodic.plist
[loaded] com.symantec.liveupdate.daemon.ondemand.plist
[loaded] com.symantec.liveupdate.daemon.plist
[not loaded] com.symantec.nav.migrateqtf.plist
[loaded] com.symantec.sharedsettings.plist
[loaded] com.symantec.symdaemon.plist
Launch Agents:
[failed] com.amazon.sendtokindle.launcher.plist
[loaded] com.canon.MFManager.plist
[loaded] com.hp.messagecenter.launcher.plist
[loaded] com.micromat.TechToolProAgent.plist
[loaded] com.symantec.errorreporter-periodicagent.plist
[loaded] com.symantec.uiagent.application.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
[loaded] com.prosofteng.DGMonitor.plist
[loaded] com.victorpimentel.TVShowsHelper.plist
User Login Items:
BoxSyncHelper
Arq Agent
iTunesHelper
GrowlHelperApp
Activity Monitor
QuicKeysX3
3rd Party Preference Panes:
Box Sync
Flash Player
Flip4Mac WMV
Growl
Norton\nQuickMenu
TechTool Protection
TVShows
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
CANONiMAGEGATEWAYDL.plugin
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
GarminGpsControl.plugin
Google Earth Web Plug-in.plugin
hpvirtualrooms-plugin.plugin
PandoWebInst.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
WebEx64.plugin
Top Processes by CPU:
33% SymDaemon << Symantec likes using your CPU
17% Google Chrome
12% WindowServer
3% VLC
2% sysmond
1% ReportCrash
1% Transmission
1% TechToolProDaemon << TTP using your CPU
1% EtreCheck
1% coreaudiod
Top Processes by Memory:
119 MB Google Chrome
107 MB Executor << Executor using your RAM
97 MB mds_stores
86 MB Mail
70 MB SymDaemon << More Symantec?
53 MB BoxSyncEngine
45 MB com.apple.WebKit.WebContent
41 MB VLC
34 MB Google Chrome Helper
33 MB Finder
Virtual Memory Statistics:
1.33 GB Page-outs
Red items are loaded at the system level
Blue items are loaded at the user level
Cleanup:
All the usual caveats apply, backup before you modify the system, delete the items (or move them to another disk or folder if you are worried about deleting the wrong thing) but ensure the originals are gone or updated.
Use the Finders "Go menu > Go to Folder…" to open the hidden ~/Library (your users library).
Reboot for the system changes to take effect.
How to find updates:
The critical launchd jobs & kernel extensions use reverse domain notation e.g.
com.logmein.hamachi.plist means look at http://logmein.com for updates (if you don't recognize it removing it may be appropriate)
In short: You want to try to update or remove all the system level items.
Startup Items: Stored in /Library/StartupItems/
Startup Items have been discontinued by Apple since Mac OS 10.4. They are responsible for making changes at a system level. Remove them all or spend time ensuring ALL related software is up to date. You need a very good reason to have anything installed in here. The developers are ignoring Apple guidelines by installing these - not a good sign.
Kernel Extensions: Stored in /Library/Extensions/
Kernel Extensions also load third party code, but they insert it into the 'core' of the OS. These can be safe, however you must ensure the related tools or apps are up to date, otherwise the system is basically built upon quicksand. Remove them all & see if the OS works better.
Launchd jobs: several types
LaunchAgents - Stored in /Library/LaunchAgents
LaunchDaemons - Stored in /Library/LaunchDaemons
User LaunchAgents - Stored in ~/Library/LaunchAgents
These are all background jobs, they are not necessarily bad, but if they are loading old code it could be doing untold damage to the performance & stability of the entire OS. Focus on the System level jobs (the ones inside /Library - the system level) also remove ['failed'] jobs.
EtreCheck gives a status on launchd jobs…
[loaded] - a running job
[not loaded] - jobs that are set not to run, basically harmless, remove them unless you plan to use the associated software (if it is up to date)
[failed] - jobs in a crashed or unknown state, it could be forking processes or using all the system resources, remove these.
User login items:
Applications and helpers that are managed inside 'Systems Preferences > Users and groups > Login Items tab'.
These are loaded at the 'User level', consider removing all of them whilst you troubleshoot. When you decide to re-add them ensure the software is up to date.
3rd Party Preference Panes: & Internet Plug-ins:
/Library/PreferencePanes/ and ~/Library/PreferencePanes/
/Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/
Once again these items all must be up to date, or remove them from your system. If the prefpanes manage additional software use the uninstaller or see the developers site for uninstall instructions. You can also right click to remove 3rd party preference panes in System preferences
Read the list of Internet plug-ins carefully, there are often duplicate Flash player versions that won't help stability, it's just wasted space too.
Don't forget to also update Safari's extensions in it's preferences (if you have any).
You may also want to boot to recovery mode & run Disk Utiility's Disk repair & repair permissions after cleaning up. Others have reported that helps the Mac speed up.
Re-run EtreCheck after cleaning up to see if items have returned (some apps will reload the background jobs when re-opened, so either update or remove the software).
Hope that isn't too daunting, the OS should be better if there are less old items running at the system level.
Please provide more info on why you feel the need for all the utilities, if it is just for AntiVirus protection, look at ClamXAV, it's free, uses less resources, and only focuses on AV scanning. -
Early 2009 iMac is running very slow
My early 2009 is running very slow. Takes about a minute to open Safari upon start-up....even opening up folders from finder take a long time. Get the spinning beachball often. Opening websites takes 30-40 seconds sometimes....they do open eventually. I have run permissions repair from Disk Utility. Our iPad has no such problems. iMac is hardwired, iPad is wireless. I ran a report with "EtreCheck" but don't really understand what it is telling me. I have about 100GB of space left out of 300GB. Will attach "EtreCheck" report if I can figure out how!
Thanks so much for any help! Only recent changes I have made is upgrading iPhone and updating Charter Cable Security Suite.
Problem description:
iMac running extremely slow, e.g. Safari takes a minute to open upon start up…
EtreCheck version: 2.1.8 (121)
Report generated March 14, 2015 at 10:56:31 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (20-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:37:58
Disk Information: ℹ️
WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
B&F's Mac (disk0s2) / : 319.21 GB (100.33 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Western Digital Ext HDD 1021 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
WD Elements (disk1s3) /Volumes/WD Elements : 1.00 TB (407.60 GB free)
Apple Inc. Built-in iSight
Apple Inc. Keyboard Hub
Logitech USB RECEIVER
Apple Inc. Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Maxtor.driver.PowSecDriver (4.3.1) [Click for support]
[loaded] com.f-secure.kext.fsauth (1.0.0d1) [Click for support]
[not loaded] com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
MxBtDaemon: Path: /Library/StartupItems/MxBtDaemon
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.f-secure.relauncher.plist [Click for support]
[loaded] com.f-secure.trasher.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.f-secure.fsavd.dbhelper.plist [Click for support]
[running] com.f-secure.fsavd.plist [Click for support]
[loaded] com.f-secure.fsmac.firewall.plist [Click for support]
[loaded] com.f-secure.fsmac.fsupdated_guts2.plist [Click for support]
[loaded] com.f-secure.fsmac.licensetool.plist [Click for support]
[running] com.f-secure.orspclient.plist [Click for support]
[running] com.iobit.AMCDaemon.plist [Click for support]
[loaded] com.klieme.TimeMachineScheduler.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[running] com.amazon.music.plist [Click for support]
[failed] com.google.GoogleContactSyncAgent.plist [Click for support] [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.iobit.MacBoosterMini.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
iTunesHelper UNKNOWN Hidden (missing value)
Messages Application (/Applications/Messages.app)
Dropbox Application (/Applications/Dropbox.app)
Skype Application (/Applications/Skype.app)
Charter Security Suite Application (/Applications/Charter Security Suite/F-Secure Mac Protection.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.2.1.11 [Click for support]
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 4.0.60310.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
iPhotoPhotocast: Version: 7.0
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
AdBlock
Searchme [Adware! - Remove]
Browsing protection
3rd Party Preference Panes: ℹ️
Safe Anywhere Mac Settings [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
B&F's Mac: Disk size: 319.21 GB Disk used: 218.88 GB
Destinations:
WD Elements [Local]
Total size: 1.00 TB
Total number of backups: 142
Oldest backup: 2010-09-24 03:28:31 +0000
Last backup: 2015-03-14 14:11:02 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 319.21 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
0% AppleSpell
0% fontd
0% askpermissiond
Top Processes by Memory: ℹ️
90 MB Finder
52 MB WindowServer
47 MB Safari
43 MB mds_stores
41 MB Skype
Virtual Memory Information: ℹ️
37 MB Free RAM
522 MB Active RAM
503 MB Inactive RAM
382 MB Wired RAM
4.66 GB Page-ins
34 MB Page-outs
Diagnostics Information: ℹ️
Mar 14, 2015, 10:56:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105630_[redacted].crash
Mar 14, 2015, 10:56:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105620_[redacted].crash
Mar 14, 2015, 10:56:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105609_[redacted].crash
Mar 14, 2015, 10:55:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105558_[redacted].crash
Mar 14, 2015, 10:55:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105549_[redacted].crash
Mar 14, 2015, 10:55:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105538_[redacted].crash
Mar 14, 2015, 10:55:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105527_[redacted].crash
Mar 14, 2015, 10:55:00 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105500_[redacted].crash
Mar 14, 2015, 10:54:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105445_[redacted].crash
Mar 14, 2015, 10:54:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105437_[redacted].crash
Mar 14, 2015, 10:54:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105425_[redacted].crash
Mar 14, 2015, 10:54:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105414_[redacted].crash
Mar 14, 2015, 10:54:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105404_[redacted].crash
Mar 14, 2015, 10:53:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105332_[redacted].crash
Mar 14, 2015, 10:53:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105321_[redacted].crash
Mar 14, 2015, 10:53:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105310_[redacted].crash
Mar 14, 2015, 10:30:26 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-14-103026_[reda cted].crash
Mar 14, 2015, 10:16:07 AM Self test - passed
Mar 14, 2015, 09:33:17 AM /Library/Logs/DiagnosticReports/softwareupdated_2015-03-14-093317_[redacted].cp u_resource.diag [Click for details]
Mar 13, 2015, 02:25:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-13-142512_[redacted].crash
Mar 14, 2015, 10:55:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105517_[redacted].crash
Mar 14, 2015, 10:55:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105506_[redacted].crash
Mar 14, 2015, 10:53:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105353_[redacted].crash
Mar 14, 2015, 10:53:42 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105342_[redacted].crash
Mar 13, 2015, 12:35:19 PM /Library/Logs/DiagnosticReports/iTunes_2015-03-13-123519_[redacted].cpu_resourc e.diag [Click for details]
Mar 13, 2015, 11:37:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-13-113752_[reda cted].crashI am having the same issue. I am going through some of the things listed above. When doing the Go To Folder portion of the Adware tutorial none of those files existed on my iMac. I will do the rest but was wondering if you can see any clear problems from my EtreCheck report. Thanks!
Problem description:
slow imac
EtreCheck version: 2.1.8 (121)
Report generated March 24, 2015 at 11:33:34 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
DELL SE198WFP 1440 x 900 @ 60 Hz
System Software: ℹ️
OS X 10.10.3 (14D105g) - Time since boot: 14:29:35
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (47.13 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.0) [Click for support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.0) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) [Click for support]
[not loaded] com.eltima.SyncMate.kext (0.2.4b14) [Click for support]
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Click for support]
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.0.1) [Click for support]
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.8) [Click for support]
[not loaded] com.wdc.driver.IOFireWireWDHID (1.1.2) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.10) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.marcoagent.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.geod.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[failed] com.apple.smbd.plist [Click for details]
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
7 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[failed] syncmateStarter.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support] [Click for details]
[failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support] [Click for details]
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] uk.co.markallan.clamxav.freshclam.plist [Click for support]
User Login Items: ℹ️
Google+ Auto Backup Application (/Applications/Google+ Auto Backup.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Actions Server Application (/Applications/Actions Server.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.1.5r155 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
NugsterPlugin: Version: Unknown - SDK 10.6 [Click for support]
Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
Safari Extensions: ℹ️
Buffer
QuickTu
Evernote Web Clipper
Dashlane
defaultsearch
DuckDuckGo
Save to Pocket
AdBlock
Tumblr+
Audio Plug-ins: ℹ️
VolumeLogic: Version: Unknown [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 452.11 GB
Destinations:
Seif Capsule [Network]
Total size: 997.71 GB
Total number of backups: 56
Oldest backup: 2014-09-15 09:31:01 +0000
Last backup: 2015-03-24 14:59:12 +0000
Size of backup disk: Too small
Backup size 997.71 GB < (Disk used 452.11 GB X 3)
Top Processes by CPU: ℹ️
35% WindowServer
23% clamscan
11% Google Chrome
2% mds
1% coreaudiod
Top Processes by Memory: ℹ️
116 MB Google Chrome
115 MB TweetDeck
74 MB Google Chrome Helper EH
74 MB Google Chrome Helper
51 MB clamscan
Virtual Memory Information: ℹ️
90 MB Free RAM
979 MB Active RAM
772 MB Inactive RAM
962 MB Wired RAM
47.27 GB Page-ins
1.00 GB Page-outs
Diagnostics Information: ℹ️
Mar 23, 2015, 09:23:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.preferences.internet accounts.remoteservice_2015-03-23-212302_[redacted].crash
Mar 23, 2015, 08:55:04 PM Self test - passed
Mar 23, 2015, 01:05:28 PM /Library/Logs/DiagnosticReports/Pages_2015-03-23-130528_[redacted].hang
Mar 23, 2015, 10:34:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-23-103413_[reda cted].crash
Mar 21, 2015, 07:17:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-21-191712_[redacted].panic [Click for details]
Mar 21, 2015, 01:41:17 PM /Library/Logs/DiagnosticReports/TweetDeck_2015-03-21-134117_[redacted].cpu_reso urce.diag [Click for details] -
Hi,
FCP is running very slow and it is the only application open (besides dashboard). For example, when i move the playhead in the timeline i get the spinning wheel for about 5 seconds.
I' m working in DV-PAL with .psd files (frame size: 720x576, 1440x1152 and 4320x1152).
In the system settings i have:
Memory Usage > Application 100% (351 MB)
Still Cache 10% (20MB)
Thumbnail Cache > Disk 8192K
RAM 512K
Sequence Settings > Video Processing > Motion Filtering Quality: Best (i' ve tried the others).
I' ve tried the different options in the RT pop up menu.
PowerBook G4-1.5 GHz-512 MB-Mac OS X 10.4.7
Thanks...No problem.
The reason everything goes so slow with only 512MB ram, is because when all the ram is used, Mac OS X starts using your hard drive as memory. It can be explained by a simplified little example:
The speed of data traveling between CPU and RAM, and between CPU and hard drive.
CPU <-> RAM = Ferrari
CPU <-> HD = Citroen 2CV
The solution to your problem is:
1) Buy more ram
2) Buy an external firewire hard drive to put your media on (a dedicated media drive)
Good luck
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