My iMac acts like it has a virus, and says I'm not connected to the internet...Help

My iMac acts like it has a virus, it says I'm not connected to the internet. What do I do?

Internet Quick Assist:
http://support.apple.com/kb/HT1144?viewlocale=en_US
Troubleshooting internet settings:
http://support.apple.com/kb/HT1714?viewlocale=en_US

Similar Messages

  • I've lost my iPhone5 like 40 hours ago. I already turned the Lost mode on with Find my iphone app. But my phone has no data plan so it could not connect to the internet at all. I reported to the police, too. What else can I do? Can anybody advise?

    I've lost my iPhone5 like 40 hours ago. I already turned the Lost mode on with Find my iphone app. But my phone has no data plan so it could not connect to the internet at all. I reported to the police, too. What else can I do? Can anybody advise?

    No...see the link I posted:
    If you did not enable Find My iPhone on your missing device
    If you did not enable Find My iPhone before it was lost or stolen, you can't use it to locate or protect your device, but you can still follow these steps:
    Change your iCloud password to ensure that no one else can use your device to delete or make changes to your iCloud data.
    Report your lost or stolen device to local law enforcement and your wireless carrier. Apple doesn't track or flag lost or stolen products, but you can use My Support Profile (supportprofile.apple.com) to find a list of serial numbers for products that you've purchased or registered with your Apple ID.

  • Sometimes it says I am not connected to the internet when my network has a strong signal

    Often at my work, Safari will have a pop up alert telling me "Cannot Open Page, Safari cannot open the page because it is not connected to the internet."
    When I check back at "Settings" my network has a strong Wifi signal.
    Then, I go back and refresh in Safari and it says again, the same error message.
    How do I convince the iPad that I am indeed connected?

    Having a good WiFi signal and being connected to the Internet are not necessarily the same. Your router can be putting out a strong WiFi signal even if your Internet connection is not functioning. Check your router, check to see if any other devices can get reach external web pages.

  • What is the problem with my desktop imac, that ical has frequent pop ups that say I am not connected to the internet, gives me an option of going offline.

    What is the problem with my imac, that ical has frequent pop ups that indicate I am not connected to the server. Gives me an option of going offline. This seems to have started when I began using icloud with all of my devices.

    I discovered a simple work-around that is successful (at this point in time anyways) on my IMAC/Maverick when sending attachments (not inline or embedded) to PC users.
    There are several threads in here on why attachments embed in mac mail when sending to PCs, and I have had similar issues. Not sure where the fault lies, but other than purchasing an additional program to make mac mail work as other mail programs work when it comes to attachments, I found no real solution that worked for my business PC folks. I did all the right things - sent my attachments in mac mail "windows friendly,"  "plain text," and "attachments at the end" and still got complaints when sending to my pc workmates using Outlook.  I tried another suggestion I found here - zipping the files and sending the zipped file, but my workmates did not like that either and still asked why? 
    By trial and error I discovered that when I attach any pdf to the email as well as the questionable jpgs, the attachments arrive in their PC inbox as attachments that can be used as needed. I don't know why this works, but it has made sending attachments a happier task for my business group.
    I would be interested to see if this works for others.

  • When on internet my iMac keeps going to gray screen with message reading 'You are not connected to the internet'. My wireless connection is fine for my other devices, why does my iMac keep losing connection with network?

    I have read other post about this and one of them said to uncheck "enable auto channel scan" in my router settings and chang from chanel 6 to 5.  I was able to change the channel to 5 but i can't find anywhere on their page where it has the option to uncheck "enable auto channel scan".  I have a Netgear router WGT624 v3.  Can anyone recomend anything?

    I've had this problem for months and finally called Apple support and paid the one time support fee to get a solution.  I purchased a 21.5" iMac in the summer of 2011 and am currently running OS X 10.7.3.  After confirming all my wifi settings were correct (already suspected this, since every other wireless device in the house works great), the Apple support tech recommended changing channels on my router from "Enable Auto Channel Scan" to one channel out of the 11 available.  I currently have a D-Link DIR-655 router, but the tech said the same structure exists on all wireless routers.  In other words, my situation would not improve if I bought an Apple router (Airport Extreme, Time Capsule, etc).  I logged into my router (here are common IP addresses for routers...  http://compnetworking.about.com/od/workingwithipaddresses/f/getrouteripaddr.htm , and made the channel preference change (in my case, unchecked "enable auto channel scan" and changed from channel 6 to channel 5).  It's been a few days since applying this change and so far, I haven't lost my connectivity. Even though I live in a residential subdivision (not an apartment / condo), my iMac is detecting up to 21 other local networks and this was causing interference (some of my neighbors using the same channel).   Sure enough, when I check the channels of nearby networks, I find many are using channel 6 and no one is using channel 5.  To find out what nearby network channels are being used, go to Apple icon in top left, "about this Mac", "more info", "system report", under network choose "wifi", scroll down and see other wifi network info.  Changing the router channel from auto enable to a specific channel has improved both my internet connectivity and speed (not sharing same channel with neighbors).  Hope this helps!

  • My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet".How can I change ip address?

    My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet". If this is the root of the problem,how can I change ip address?
    Ipad will connect no problem to other networks.

    First thing you need I think is to get your iMac connected to the Internet.
    Shut down your iMac and you iPad. Then power off your router. Wait 30 seconds and power up the router.
    After the router indicates that it is connected to the Internet then start up your iMac and see if it connects. If the iMac connects to the Internet then your iPad should too.
    If this power up sequence doesn't work you'll have to dig into the router setup to make sure it is working properly.

  • We live in motel but my iMac is not connecting with the internet but my cousin has hp laptop that works perfectly fine in my room. So can you help me with this situation?

    We live in motel but my iMac is not connecting with the internet but my cousin has hp laptop that works perfectly fine in my room. So can you help me with this situation?

    Joining an encrypted WEP or WPA Wi-Fi network

  • I have downloaded firefox and it always is locking up when I am in the middle of something, acts like I am not connected to the internet and then I have to restart my computer how can I retify this?

    I have downloaded firefox and it always is locking up when I am in the middle of something, acts like I am not connected to the internet and then I have to restart my computer how can I retify this?

    Hi Francis,
    Are you getting kernel panics?
    http://support.apple.com/kb/TS3742
    http://www.thexlab.com/faqs/kernelpanics.html

  • HT2729 I cannot synch a movie from my iMac to my iPad.  I keep getting a message that I am not connected to the internet.  Yet, I can fetch my email, access many newspappers, and listen to music clips for the itunes store.  I did a retart of all without l

    I cannot synch movies to my iPad.  This has worked for me in the past.  I keep getting an error message that I am not connected to the internet.  Yet, I certainly am.  How else could I post this message.  I can listen to music clips from the iTunes store, fetch my email, and read current newspapers on the internet.  I restarted both my iMac and my Ipad and that didnot help. 

    I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
    Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
    Sometimes refreshing settings will help clear up weird problems.

  • I receive a not connected to the internet message several times daily on my iMac connected via airport to a time capsule which accesses the internet via cable modem.. When I input my password to enter network preferences, the connection re-establishes.

    I receive a "not connected to the internet message" several times daily on my iMac connected via airport to a time capsule which accesses the internet via a cable modem. Software/firmware is up to date on the iMac (OSX 10.6.8)  and Tme Capsule(7.5.2). Browser is Safari 5.1.
    When I input my password at the prompt to enter network preferences, all the lights go green (ie... ethernet, ISP etc.) and the connection re-establishes immediately and states "the connection appears to be working normally".
    It more of a nuisance than anything and seems to have started ocurring over the past couple of months. I also have a windows XP box also connected to the same cable modem that I never have internet connectivity issues with. I've verified all the physical aspects of the connections and can't see any evidence of any actual drops in the modem logs. I suspect it is just an intermittent communication loss between the Imac and the Time Capsule, but I am not very familiar with Mac equipment yet.
    Just wondering if anyone has experienced a similar problem and what you did (if anything) to resolve it?
    Thanks.

    The AirPort Express will connect to your existing wireless network if the network is using WPA2 Personal or WPA/WPA2 Personal wireless security settings.
    So, it can join the network as a client and then provide an Ethernet signal to your Time Capsule.
    Be sure to configure the Time Capsule to operate in Bridge Mode so that it will be operating on the same network.

  • Unable to update devices, receiving error 3014 on iTunes, and device via wifi is stating "Not connected to the internet", when it has an active internet connection

    Hi,
    I have been encountering this issue and I have run out of ideas as to what would be causing this error. On numerous apple devices for our business I will receive an error 3014 when updating a device via iTunes, and this is after the software update downloads. When attempting to update the device over wifi it states that the device is not connected to the internet, when I ensured that the device has active internet connectivity.
    Our business uses a Juniper firewall, which I thought might have been the initial cause of the issue, however I have ensured that ports 80 and 443 have full traffic flow and nothing blocking it, and I've also exempted all *.apple.com websites that I could find listed online.
    I have also tried deleting the host files on the computer I am using to circumvent the issue.
    If anyone could shed some light on what I can do to resolve this, that would be appreciated.

    Hi evanVIT, 
    Welcome to the Apple Support Communities!
    I understand that issues like the one you are experiencing can be very frustrating. For this situation however, for update errors in the range of 3000-3020, I would recommend the troubleshooting steps located in the attached article. Please use the steps and information as a reference. 
    Error 3194, Error 17, or "This device isn't eligible for the requested build"
    Cheers, 
    Joe

  • IMac is not connecting to the internet. TCP/IP settings gone.  Ethernet works OK.

    I have 3 Macs, but today the iMac is not connecting to the internet. The others are fine.  The iMac Airport antenna on the tool bar shows a strong signal, and when I pull down on it, it shows it's connected, but in Network Preferences is says Not Connected.
    Then, in the TCP/IP tab, all my setting are gone!. The settings in my laptops are just fine.
    I power-cycled everything, but the iMac is still without connection.
    When I connect the iMac to the Time Machine/Air

    I would test something else connected by ethernet like the laptop to make sure it was not a router thing
    then I would connect the appletv by usb to the laptop and use itunes to restore the firmware if that was the issue
    then I would try  bringing it to a friend or relatives place and test it there
    if all else failed it would resturn it under warrenty

  • My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?

    My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                         
    Reporting a lost or stolen Apple product                                        
      - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My imac and ipad2 will not connect to the internet with Windstream using an 2wire DSL modem.

    Help my brand new imac and ipad2 will not connect to the internet with Windstream using an "2WIRE" DSL modem.  Windstream tech service is useless.  i can connect with the built in router through Ethernet or wireless, but still no connecting to internet, help!  windstream said everything is working on their end, yea right.  What i do know is that both the mac and ipad work at other places and can connect with wireless connected to the internet, so i know it's not the apple products. 
    these are brand new machines with lion.
    This is my first mac, so I’m still new to how it works, which is not helping either so a detailed help would be great.  Please help before my wife losses it
    thanks

    There is a 2701HG-B, and a 2701HG-D.  If not labelled on the modem, ask Windstream which one they presently supply or how to tell the difference.
    By the way tell your wife it isn't that bad.  At least you have an ethernet DSL modem.  There were times where DSL modems had RJ-11, USB, and Ethernet, and all three were used to provide access.  At least now only the craziest DSL providers still use those modems.

  • My 5yr old iMac will not connect to the Internet. All other computers in the house will, including my Mac pro and iPad. What should I do?

    My 5yr old iMac will not connect to the Internet. All other computers at home will, including my Mac Pro and iPad. I'm at my wits end. What should I do?

    Which OS are you using (update your user profile).Try a
    SMC RESET
    http://support.apple.com/kb/HT3964
    Shut down the computer.
    Unplug the computer's power cord and ALL peripherals.
    Wait 15 seconds.
    Attach the computers power cable.
    Wait another 5 seconds and press the power button to turn on the computer.
    The 5 second timing is important to a successful reset.

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