My Imac became very slow
Hi,
I have bought a used Imac
I have updated memory and hd.
It works fine most of the time but
sometimes it becomes very slow and I see the colored ball in between operations.
Could anyone help me find out what is going on.
Thank you
Jean-Pierre Sainfeld
Model Name: iMac
I have updated memory and hd.
Model Identifier: iMac8,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM81.00C1.B00
SMC Version (system): 1.30f1
Vendor: Intel
Product: ICH8-M AHCI
Link Speed: 3 Gigabit
Negotiated Link Speed: 3 Gigabit
Description: AHCI Version 1.10 Supported
Hitachi HDS723030ALA640:
Capacity: 3 TB (3,000,592,982,016 bytes)
Model: Hitachi HDS723030ALA640
Revision: MKAOA580
Serial Number: MK0311YHG7P7UA
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Rotational Rate: 7200
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Not Supported
Volumes:
Capacity: 209.7 MB (209,715,200 bytes)
Writable: Yes
BSD Name: disk0s1
ephraim3tb:
Capacity: 3 TB (3,000,249,008,128 bytes)
Available: 2.69 TB (2,687,080,443,904 bytes)
Writable: Yes
File System: Case-Sensitive Journaled HFS+
BSD Name: disk0s2
Mount Point: /
Did the previous owner erase and reinstall the Mac OS X?
Make sure there's enough free space on the hard drive.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you have a minimum of 15% free disk space.
The Spinning Beach Ball of Death
Hopefully you were able to get the original install discs that came with the Mac so you can verify and if necessary repair the startup disk.
Using Disk Utility to verify or repair disks
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EtreCheck version: 2.1.5 (108)
Report generated 20 December 2014 9:38:19 pm AWST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.8 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:5:38
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (680.79 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
HP Photosmart 5520 series
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) [Support]
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) [Support]
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Support]
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist [Support]
[not loaded] com.splashtop.streamer-for-root.plist [Support]
[running] com.splashtop.streamer-for-user.plist [Support]
[running] com.teamviewer.teamviewer.plist [Support]
[running] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[loaded] com.avast.update.plist [Support]
[not loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.splashtop.streamer-daemon.plist [Support]
[loaded] com.splashtop.streamer-srioframebuffer.plist [Support]
[loaded] com.teamviewer.Helper.plist [Support]
[running] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[not loaded] com.google.keystone.agent.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
VLCStreamer Application (/Applications/VLCStreamer.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
wrc [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 318.55 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 84
Oldest backup: 2013-09-21 09:42:27 +0000
Last backup: 2014-12-20 11:26:14 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
Top Processes by CPU: ℹ️
3% com.apple.WebKit.WebContent
1% WindowServer
1% Safari
1% TeamViewer_Service
0% com.avast.daemon
Top Processes by Memory: ℹ️
219 MB com.apple.WebKit.WebContent
133 MB com.avast.daemon
90 MB ocspd
77 MB mds_stores
73 MB Dropbox
Virtual Memory Information: ℹ️
82 MB Free RAM
1.70 GB Active RAM
1.67 GB Inactive RAM
829 MB Wired RAM
2.20 GB Page-ins
111 KB Page-outs
Diagnostics Information: ℹ️
Dec 20, 2014, 09:35:40 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2014-12-20-213540_[redacted].c pu_resource.diag [Details]
Dec 20, 2014, 09:33:21 PM Self test - passed
Dec 20, 2014, 09:11:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2014-12-20-211153_[reda cted].crashUninstall Avast and CleanMyMac2.
Avast Un-install
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
Hi internet on my Mac(OS10.9.1) suddenly became very slow. Could somebody help me? Thanks.
Try resetting everything:
power down everything: modem, router, and computer
power up each item in turn in the same order: modem, router, and computer. Let each power up completely before moving on to the next. -
My MacBook Pro suddenly became very slow, cursor responding slowely
My MacBook Pro suddenly became very slow, cursor responding slowely
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Broadcom|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find . -maxdepth 1 -exec basename {} + | while read f; do [[ ("$f" =~ ^\.. && ! "$f" =~ ^\.(adobe|android|bash.+|CFU.+|cache|config|cups|dropbox|DS_Store|font.+|git.+|profile|rnd|sh_.+|ssh|subv.+|Trash(es)?|zprofile|zsh.+)$) || ($(stat -f%f "$f") -ge 32768 && "$f" != Library) ]] && ls -Fd "$f"; done`; Pm "Hidden user files"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My imac is very slow. I ran a program and this is what I got. Sorry I do not know what it means. Can someone please help me to speed up mu imac?
EtreCheck version: 1.9.11 (43) - report generated 8 June 2014 5:08:20 PM AEST
Hardware Information:
iMac (24-inch, Early 2009)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:12:9
Disk Information:
WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 632.99 GB (385.51 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 6.28 GB (6.27 GB free)
OPTIARC DVD RW AD-5670SC
USB Information:
Apple Inc. Built-in iSight
Sony Storage Media 4.05 GB
MANAN'S USB (disk1s1) /Volumes/MANAN'S USB: 4.04 GB (3.57 GB free)
Apple Computer, Inc. IR Receiver
Microsoft Microsoft® Nano Transceiver v1.0
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions:
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[kext loaded] com.silex.driver.sxuptp (1.5.1) Support
[not loaded] com.wire.USBEthernetController (1.0.5) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons:
[running] GSInGameService.plist Support
Problem System Launch Agents:
[running] org.thebends.iphonedisk.mobile_fs_util.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[invalid] com.Affinegy.InstaLANd.plist
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] Jack.plist Support
Launch Agents:
[running] com.Affinegy.InstaLANa.plist Support
[running] com.conduit.loader.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
default.jpg
Belkin Router Monitor
EyeTV Helper
EyeTV
uTorrent
Spotify
Genieo
RealPlayer Downloader Agent
HP Product Research
HP Scheduler
Internet Plug-ins:
DirectorShockwave: Version: 12.1.2r152 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.3.7f1 - SDK 10.6 Support
OfficeLiveBrowserPlugin: Version: 12.2.8 Support
VLC Plugin: Version: 1.0.5 Support
Silverlight: Version: 4.0.60531.0 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
googletalkbrowserplugin: Version: 1.9.2.1599 Support
npgtpo3dautoplugin: Version: 0.1.43.4 Support
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Ebay Shopping Assistant: Version: 1.1
Amazon Shopping Assistant: Version: 1.1
Omnibar: Version: 1.2
Searchme: Version: 1.3
Slick Savings: Version: 2.0
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
RealPlayer Plugin: Version: (null) Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Growl Support
MacFUSE Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
1% EyeTV
0% RealPlayer Downloader Agent
0% fontd
0% PluginProcess
Top Processes by Memory:
238 MB Safari
209 MB WebProcess
102 MB Genieo
82 MB Finder
82 MB WindowServer
Virtual Memory Information:
1.52 GB Free RAM
1.43 GB Active RAM
377 MB Inactive RAM
439 MB Wired RAM
246 MB Page-ins
0 B Page-outsThank you very much. I did the steps you advised and now its running well. I am worried about the malwares. I ran the same things again and this is what I got. Have those softwares removed?
EtreCheck version: 1.9.11 (43) - report generated 9 June 2014 12:47:17 AM AEST
Hardware Information:
iMac (24-inch, Early 2009)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:2:29
Disk Information:
WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 632.99 GB (385.64 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 6.28 GB (6.27 GB free)
OPTIARC DVD RW AD-5670SC
USB Information:
Apple Inc. Built-in iSight
Sony Storage Media 4.05 GB
MANAN'S USB (disk1s1) /Volumes/MANAN'S USB: 4.04 GB (3.57 GB free)
Apple Computer, Inc. IR Receiver
Microsoft Microsoft® Nano Transceiver v1.0
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions:
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[kext loaded] com.silex.driver.sxuptp (1.5.1) Support
[not loaded] com.wire.USBEthernetController (1.0.5) Support
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons:
[running] GSInGameService.plist Support
Problem System Launch Agents:
[running] org.thebends.iphonedisk.mobile_fs_util.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[invalid] com.Affinegy.InstaLANd.plist
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] Jack.plist Support
Launch Agents:
[running] com.Affinegy.InstaLANa.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
default.jpg
Belkin Router Monitor
EyeTV Helper
EyeTV
uTorrent
Spotify
Genieo
RealPlayer Downloader Agent
HP Product Research
HP Scheduler
Internet Plug-ins:
DirectorShockwave: Version: 12.1.2r152 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.3.7f1 - SDK 10.6 Support
OfficeLiveBrowserPlugin: Version: 12.2.8 Support
VLC Plugin: Version: 1.0.5 Support
Silverlight: Version: 4.0.60531.0 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
googletalkbrowserplugin: Version: 1.9.2.1599 Support
npgtpo3dautoplugin: Version: 0.1.43.4 Support
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Omnibar: Version: 1.2
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
RealPlayer Plugin: Version: (null) Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Growl Support
MacFUSE Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
47% Genieo
10% Safari
8% WebProcess
2% WindowServer
1% EyeTV
Top Processes by Memory:
123 MB WebProcess
111 MB Safari
89 MB Genieo
78 MB WindowServer
66 MB Finder
Virtual Memory Information:
1.90 GB Free RAM
1.17 GB Active RAM
277 MB Inactive RAM
417 MB Wired RAM
228 MB Page-ins
0 B Page-outs -
i install OS X 10.9.1 and my computer became very slow. What can I do?
It would help to give us more information about your computer. Etresoft: EtreCheck is a small, free app developed by one of the contributors to this forum which will generate a system report on your computer (no personal info). If you can use it to generate a system report and paste it in a response here, we can take a look and see what might be the problem.
-
My imac is very slow recently. What can I do to fix that?
My imac is very slow recently. What can I do to fix that?
What is slow?
Lauching of applications? Loading of internet web site? - Both?
How much available space is on your hard drive? -
My iMac running very slow some times its hang, its happened after I update Lion, please anybody advice me what to do?
See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance,
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X,
Five Mac maintenance myths, and
Myths of required versus not required maintenance for Mac OS X for information. -
IMAC running very slow. Activity monitor shows hpdot4d using about 500% cpu. How can I fix this?
Using mavericks OS X 10.9.5
Help!Have restarted computer, process hpdot4d has disappeared. Have printed a page from HP printer but computer fine now.
Thanks. -
i have an ipod touch 4g(ios 6.0.1).when i updated it, it became very slow so i want to downgrage it to ios 5.1. i feel it was better at that time. so, i want to downgrade it to ios 5.1. please help me.
Downgrading iOS levels is not supported by Apple.
iOS 6 levels should run fine on your iPod Touch 4g but you should first update to iOS 6.1.2 which is the latest to see if that helps your problem. -
After installing Snow Leopard, Mail became very slow contacting provider
With Leopard, our Mail on different Macs where very quick to contact the provider. You know what I mean, not sending or receiving the messages, I mean the connection procedure at the beginning. With Snow Leopard this procedure became very slow. Never understood why
HI,
Launch Mac Mail.
From the Menu Bar, click Mail/Preferences.
Make note of your preferences then locate this file.
com.apple.Mail.plist
Move that file to the Trash and restart your Mac.
Also, try repairing disk permissions.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
And try Mac OS X - Maintenance
Carolyn
Message was edited by: Carolyn Samit -
IMac is very slow and sluggish, keeps churning when editing files or on internet
My iMac is running slow and sluggish, it takes several minutes to edit a word document or search the internet ... intermittently it runs great but productivity is near zero when to edit a sentence in a Word document takes several minutes. When typing an email the cursor stops and if you keep typing it eventually fills in what was typed even though you can't see it when typing. Ran Etrecheck ... report is attached.
Problem description:
iMac mid 2010 is running very slow … takes too long to edit documents and open internet sites … increased RAM a month ago from 4 to 12 GB
EtreCheck version: 2.1.8 (121)
Report generated March 6, 2015 at 8:25:35 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 3 days 23:34:34
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (636.35 GB free) - 523 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
HP Officejet Pro 8500 A910
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Hewlett-Packard HP LaserJet Professional P1606dn
Neat NeatConnect Scanner
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[running] com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[running] com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.roamingclient.cell.mac.tm.roamingclient.plist [Click for support]
[running] com.tmobile-rocket20.zerocd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.hp.printerAgent.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 51 Check version
FlashPlayerDebugger-10.6: Version: 11.2.202.235 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 11.2.202.235 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 11.5.9r620 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Carbonite [Click for support]
Flash Player [Click for support]
GoToMyPC Preferences [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 363.00 GB
Destinations:
Taylor Technology Time Caps [Network]
Total size: 2.00 TB
Total number of backups: 91
Oldest backup: 2014-01-13 06:38:23 +0000
Last backup: 2015-03-06 14:07:22 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 363.00 GB X 3)
Top Processes by CPU: ℹ️
81% CarboniteDaemon
4% WindowServer
3% Neat
1% HP Scanner 3
0% Microsoft Word
Top Processes by Memory: ℹ️
3.05 GB Neat
1.46 GB CarboniteDaemon
232 MB Microsoft Word
232 MB Finder
219 MB WindowServer
Virtual Memory Information: ℹ️
327 MB Free RAM
4.78 GB Active RAM
4.18 GB Inactive RAM
1.15 GB Wired RAM
125.62 GB Page-ins
298 MB Page-outs
Diagnostics Information: ℹ️
Feb 12, 2015, 10:18:58 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-12-101858_[redacted].panic [Click for details]Matt ... got it done, recovery repair said Hard Drive OK. Re-ran EtreCheck report attached ... still having the same issues. Everything is fully backed up to Carbonite and Time Machine ... let me know if you see other conflicts or if it is the hard drive I will work to get it repaired.
Thanks.
EtreCheck version: 2.1.8 (121)
Report generated March 6, 2015 at 9:28:28 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:2:41
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (643.46 GB free) - 21 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
HP Officejet Pro 8500 A910
Apple, Inc. Keyboard Hub
Apple Inc. iPhone
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Hewlett-Packard HP LaserJet Professional P1606dn
Neat NeatConnect Scanner
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[running] com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[running] com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.roamingclient.cell.mac.tm.roamingclient.plist [Click for support]
[running] com.tmobile-rocket20.zerocd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.hp.printerAgent.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 51 Check version
FlashPlayerDebugger-10.6: Version: 11.2.202.235 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 11.2.202.235 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 11.5.9r620 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Carbonite [Click for support]
Flash Player [Click for support]
GoToMyPC Preferences [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 355.88 GB
Destinations:
Taylor Technology Time Caps [Network]
Total size: 2.00 TB
Total number of backups: 91
Oldest backup: 2014-01-13 06:38:23 +0000
Last backup: 2015-03-06 14:07:22 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 355.88 GB X 3)
Top Processes by CPU: ℹ️
25% CarboniteDaemon
3% WindowServer
2% systemstatsd
1% launchd
0% HP Scanner 3
Top Processes by Memory: ℹ️
129 MB CarboniteDaemon
103 MB ocspd
77 MB Safari
52 MB Dock
39 MB mds_stores
Virtual Memory Information: ℹ️
9.94 GB Free RAM
1.48 GB Active RAM
539 MB Inactive RAM
922 MB Wired RAM
1.01 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 6, 2015, 09:24:22 AM Self test - passed
Feb 12, 2015, 10:18:58 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-12-101858_[redacted].panic [Click for details] -
Problem description:
I have a very slow imac. In particular chrome browser is slow. Programs such as microsoft office and itunes slow to open.
Help please?
EtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 16:15:39 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 3:9:25
Disk Information: ℹ️
WDC WD3200AAJS-40VWA1 disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (136.36 GB free)
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ℹ️
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) [Support]
/System/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.3.0) [Support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0) [Support]
[loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1) [Support]
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[loaded] com.coupons.coupond.plist [Support]
[running] com.epson.ecrp.launcher.plist [Support]
[loaded] com.epson.ews.launcher.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.Logitech.Control Center.Daemon.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
[running] net.culater.SIMBL.Agent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
[running] com.wdc.WDDMservice.plist [Support]
[running] com.WesternDigital.WDSmartWareD.plist [Support]
User Launch Agents: ℹ️
[running] com.amazon.music.plist [Support]
[loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[running] ws.agile.1PasswordAgent.plist [Support]
User Login Items: ℹ️
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Degrees UNKNOWN (missing value)
Music Manager UNKNOWNHidden (missing value)
Music Manager ApplicationHidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
StatusMenu Application (/Library/Application Support/WDSmartWare/StatusMenu.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.5 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.6.6
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Use
Problem description:
I have a very slow imac. In particular chrome browser is slow. Programs such as microsoft office and itunes slow to open
EtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 16:15:39 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 3:9:25
Disk Information: ℹ️
WDC WD3200AAJS-40VWA1 disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (136.36 GB free)
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ℹ️
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) [Support]
/System/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.3.0) [Support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0) [Support]
[loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1) [Support]
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[loaded] com.coupons.coupond.plist [Support]
[running] com.epson.ecrp.launcher.plist [Support]
[loaded] com.epson.ews.launcher.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.Logitech.Control Center.Daemon.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
[running] net.culater.SIMBL.Agent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
[running] com.wdc.WDDMservice.plist [Support]
[running] com.WesternDigital.WDSmartWareD.plist [Support]
User Launch Agents: ℹ️
[running] com.amazon.music.plist [Support]
[loaded] com.macpaw.CleanMyMac.helperTool.plist [Support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Support]
[running] ws.agile.1PasswordAgent.plist [Support]
User Login Items: ℹ️
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Degrees UNKNOWN (missing value)
Music Manager UNKNOWNHidden (missing value)
Music Manager ApplicationHidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
StatusMenu Application (/Library/Application Support/WDSmartWare/StatusMenu.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.5 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.6.6
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Logitech Control Center [Support]
MusicManager [Support]
Rapport [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
11% iTunes
1% WindowServer
1% rapportd
0% usbmuxd
0% fontd
Top Processes by Memory: ℹ️
290 MB Google Chrome
84 MB iTunes
70 MB Google Chrome Helper
37 MB WindowServer
24 MB MusicManagerHelper
Virtual Memory Information: ℹ️
71 MB Free RAM
1.26 GB Active RAM
593 MB Inactive RAM
224 MB Wired RAM
3.26 GB Page-ins
1.58 GB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 01:06:56 PM Self test - passed
r internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Logitech Control Center [Support]
MusicManager [Support]
Rapport [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
11% iTunes
1% WindowServer
1% rapportd
0% usbmuxd
0% fontd
Top Processes by Memory: ℹ️
290 MB Google Chrome
84 MB iTunes
70 MB Google Chrome Helper
37 MB WindowServer
24 MB MusicManagerHelper
Virtual Memory Information: ℹ️
71 MB Free RAM
1.26 GB Active RAM
593 MB Inactive RAM
224 MB Wired RAM
3.26 GB Page-ins
1.58 GB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 01:06:56 PM Self test - passedYou need to install more RAM.
Your year and model IMac can take a total of 6 GBs of RAM.
Correct, compatible and reliable Mac RAM can ONLY be purchased from online RAM sources Crucial memory or OWC (macsales.com).
The 6 GB RAM kit can be found here.
http://eshop.macsales.com/shop/memory/iMac/Intel_Core_2_Duo_PC2-6400
If you haven't use this application often, completely uninstall CleanMyMac.
Total, useless "junkware"/"Garbageware"/malware.
http://macpaw.com/support/cleanmymac-classic/knowledgebase/how-to-uninstall-clea nmymac-classic
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
Ditch ALL Googlewares. They are ALL a serious resource hog on the OS X system.
https://support.google.com/chrome/answer/95319?hl=en
https://support.google.com/drive/answer/2375081?hl=en
If you do not like Apple's Safari web browser, download, install and try Mozilla FireFox, instead.
The current, up-to-date version of FireFox is fully compatible with OS X and is regularly updated by the great developers of the Mozilla group.
I have, also, stopped using the Google search engine, regularly and use DuckDuckGo as my default search engine.
You have too many and duplicate user login/startup items.
Add or remove automatic items
Choose Apple menu > System Preferences, then click Users & Groups.
Select your user account, then click Login Items.
Do one of the following:
Click Add below the list on the right, select an app, document, folder, or disk, then click Add.
If you don’t want an item’s windows to be visible after login, select Hide. (Hide does not apply to servers, which always appear in the Finder after login.)
Select the name of the item you want to prevent from opening automatically, then click Delete below the list on the right.
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