My iMac crashes when i launch iTunes
Hi,
Since yesterday night, my iMac 27" under Mountain Lion crashes everytime i launch iTunes on my session. The icon bounces a few times as it always does, and then nothing. I can't do anything more on my iMac, even the ALT+Apple+ESC isn't working, then the computer freezes.
It was working perfectly the day before, I didn't use it since and now i have this issue.
I've downloaded iTunes 11, but it's still the same... And the fact is that iTunes is working fine on another session, it crashes only on mine. Once crashed, I have to hard reboot my iMac to make it work again.
Do you have an idea of where the problem can come from, and how to solve it please?
Thank you,
KeteMeteK
Thank you for your answer,
I have some (bad) news about my system : Now I have the same troubles when I try to open my Downloads folder, my Documents folder, my Finder, or to access my HDD...
I have no clue what's going on, can't be a virus because I'm running OSX? Could my HDD be damaged?
Thanks...
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imac crashes when i try to start itunes.... have updated everything...still crashes...please help...
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
My itunes always crashes when I turn itunes on and leave it to play any clues to stop this it is annoying the **** out of me.
My itunes always crashes when I turn itunes on and leave it to play any clues to stop this it is annoying the **** out of me.
-
I want to force iTunes to organize my mp3/mp4 files as I want and show that when I launch iTunes
I find file management in iTunes to be very unApple like. Periodically I import mp3 or mp4 files that show up under music when I launch iTunes. I would like to name and order them by date and put them in a folder, album, or some collection item to facilitate finding and using them later. Copy and paste does not work,
drag and drop does not work. If I go to where the items are stored as music files I can achieve a named collection of these files ordered as I wish. That, however, does not manifest itself back in iTunes.
One of two things appears to be the case. Either I cannot manage iTunes as it thinks it owns everything or I simply cannot uses the apple file management paradigm in use for the past two decades on an Apple computer running iTunes. Perhaps both of these are true. Another possibility is to install a different program over which I have control and disable iTunes from ever touching one of my imported files.
It is possible that Apple intentionally obfuscated file management with iTunes to simplify their commercial management of the iTunes store, and while that is a possibility, understanding it is enigmatic.
Another quandary is the concept of album. Under "New", playlists are mentioned, but not albums or folders. Yet both may show up mysteriously. There must be a ghost in my computer.
Help and psychoanalysis will be appreciated.
RAZSince there are no obvious answers to this dilemma, I have changed my thinking on the subject. It is a title like giving up on teaching a pig to sing. Since I can organize all my mp3 files anyway I choose and furthermore can name them anything I choose I have done so and stored them under a named folder in the Music folder. I can play them with Quick Time and never have to go through iTunes at all.
Case closed. -
I transferred itunes library from old PC to new PC. The content all shows when I launch iTunes on the new PC now. The previous content does not show in iTunes but folder still looks like it is on hard drive on new PC. Suggestions on how to properly merge?
Before you connect any device to a new library go to the Devices tab of the the preferences panel via Edit > Preferences (Windows) or iTunes > Preferences (Mac) and ensure the box next to Prevent iPods, iPhones, and iPads from syncing automatically is ticked. You can now safely connect the device to your computer without the danger of media being automatically deleted or overwritten.
To get all your content off your connect your iPad to your new computer.
Then use a 3rd party piece of software to transfer your content
I have found Senuti useful but there are others listed in the article I linked to in a previous post.
https://discussions.apple.com/docs/DOC-3991
That will let you transfer your non purchased content
For Purchased content log in to iTunes on the new computer
In Itunes Store click on Purchased under the Quick Links section on the right.
Download any music by clicking on the cloud button -
When i launch itunes my music library appears and then disappears
Please help solve this problem. After installing the latest version of iTunes, when I launch iTunes the music in my library pops up and after a second disappears. I've tried reinstalling iTunes and still have the same problem.
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod. -
When I launch iTunes on the PC, iTunes will not connect to Airplay speakers. Only after a new start of iTunes a connection is established.
Thank you for the suggestion, but the 'clean' install of iTunes (which I did twice) didn't do the trick.
Anybody else have a clue?
I spoke with Apple Care, who was also stumped. They think it might be a hardware issue (but were probably just giving up on working with me because it was free service/I haven't paid the $50). Still seems awfully coincidental that my Airport (1st Gen - about 4 years old) would stop being able to stream music through iTunes simultaneously with the iTunes update... -
Apps crashing when being launched
Hi there
I am having problems with apps crashing when being launched. This has been happening for a week or so to just a few apps (Google Chrome, Open Office etc) and so far I have just been trashing the apps and re-installing them but it now seems to be happening more often with all my Angry Birds games and also Skype.
At the bottom of thid post is a log of the latest problem which is happening with Angry Birds:
Any help is greatly appreciated.
John
Process: Angry Birds [287]
Path: /Applications/Angry Birds.app/Contents/MacOS/Angry Birds
Identifier: com.rovio.mac.AngryBirds
Version: 2.3.0 (13)
App Item ID: 403961173
App External ID: 10663467
Code Type: X86 (Native)
Parent Process: launchd [127]
User ID: 501
Date/Time: 2013-01-07 09:44:17.581 +0000
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 160328 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 72063 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 610CE585-EE61-A1BD-EDC5-1DBB16EAE93D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002c
VM Regions Near 0x2c:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Angry Birds.app/Contents/MacOS/Angry Birds
VM_ALLOCATE 0000000000001000-00000000000b4000 [ 716K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.rovio.mac.AngryBirds 0x001ca636 framework::OSXOSInterface::userDisabledUpdate() const + 6
1 com.rovio.mac.AngryBirds 0x001c50c8 -[AppDelegate applicationDidBecomeActive:] + 706
2 com.apple.Foundation 0x99ae3c52 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49
3 com.apple.CoreFoundation 0x95faae01 ___CFXNotificationPost_block_invoke_0 + 257
4 com.apple.CoreFoundation 0x95ef643a _CFXNotificationPost + 2794
5 com.apple.Foundation 0x99acc788 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
6 com.apple.Foundation 0x99adc527 -[NSNotificationCenter postNotificationName:object:] + 55
7 com.apple.AppKit 0x98fcd3ac -[NSApplication sendEvent:] + 2643
8 com.apple.AppKit 0x99143e09 -[NSApplication _modalSession:sendEvent:] + 552
9 com.apple.AppKit 0x99144173 -[NSApplication _realDoModalLoop:peek:] + 334
10 com.apple.AppKit 0x99144404 -[NSApplication _doModalLoop:peek:] + 67
11 com.apple.AppKit 0x991445c5 -[NSApplication runModalForWindow:] + 198
12 com.apple.AppKit 0x99135aa6 -[NSAlert runModal] + 212
13 com.apple.AppKit 0x98e3f5ff __54-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_0 + 1351
14 com.apple.AppKit 0x98e3f07c -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 82
15 com.apple.AppKit 0x98e3f007 -[NSPersistentUIManager promptToIgnorePersistentState] + 204
16 com.apple.AppKit 0x98ef5f76 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 188
17 com.apple.AppKit 0x98ef5e85 -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 211
18 com.apple.AppKit 0x98ef5d8a -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 730
19 com.apple.AppKit 0x98ef58b4 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
20 libobjc.A.dylib 0x99e3b628 -[NSObject performSelector:withObject:withObject:] + 77
21 com.apple.Foundation 0x99ae723a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
22 com.apple.Foundation 0x99ae6d91 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
23 com.apple.Foundation 0x99ae6b8e _NSAppleEventManagerGenericHandler + 173
24 com.apple.AE 0x962a9535 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
25 com.apple.AE 0x9627f9de dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
26 com.apple.AE 0x9627f89d aeProcessAppleEvent + 318
27 com.apple.HIToolbox 0x96ba2e48 AEProcessAppleEvent + 100
28 com.apple.AppKit 0x98ef1ddd _DPSNextEvent + 1655
29 com.apple.AppKit 0x98ef126c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
30 com.apple.AppKit 0x98ee76cc -[NSApplication run] + 855
31 com.apple.AppKit 0x98e8a6f6 NSApplicationMain + 1053
32 com.rovio.mac.AngryBirds 0x000b5795 start + 53
Thread 1:
0 libsystem_kernel.dylib 0x99a770ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9a02204c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9a021e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9a009cca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x99a779ae kevent + 10
1 libdispatch.dylib 0x970bec71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x970be7a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x99a770ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9a02204c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9a021e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9a009cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x99a770ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9a02204c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9a021e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9a009cca start_wqthread + 30
Thread 5:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x99a76c72 __semwait_signal + 10
1 libsystem_c.dylib 0x9a0a9a61 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib 0x9a0a992a usleep$UNIX2003 + 60
3 com.apple.AppKit 0x990d6d4d -[NSUIHeartBeat _heartBeatThread:] + 879
4 com.apple.Foundation 0x99b1e1d8 -[NSThread main] + 45
5 com.apple.Foundation 0x99b1e15b __NSThread__main__ + 1396
6 libsystem_c.dylib 0x9a01f557 _pthread_start + 344
7 libsystem_c.dylib 0x9a009cee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x99a770ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9a02204c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9a021e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9a009cca start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x000f4258 ecx: 0xbff4b834 edx: 0x00000000
edi: 0x7c91e400 esi: 0x001c4e17 ebp: 0xbff4b808 esp: 0xbff4b808
ss: 0x00000023 efl: 0x00010246 eip: 0x001ca636 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000002c
Logical CPU: 0
Binary Images:
0xb4000 - 0x2a7ffb +com.rovio.mac.AngryBirds (2.3.0 - 13) <FA026DB8-E7BD-3B29-9120-6B9321BD1C84> /Applications/Angry Birds.app/Contents/MacOS/Angry Birds
0x41f000 - 0x44aff7 com.apple.audio.OpenAL (1.6 - 1.6) <B10D8F86-253D-37C8-BC11-64DEEF81AC45> /System/Library/Frameworks/OpenAL.framework/Versions/A/OpenAL
0x16f0000 - 0x16fdff3 com.apple.Librarian (1.1 - 1) <88A55A5E-40FF-3234-8394-2317120B79AB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x8feb3000 - 0x8fee5e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x9006e000 - 0x90092fff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x901f1000 - 0x90236ff5 com.apple.opencl (2.1.20 - 2.1.20) <41C4AE6E-67B6-33E2-A9B6-BF6F01580B16> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x90237000 - 0x9023ffff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x90240000 - 0x902eafff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x902eb000 - 0x90407ff7 com.apple.desktopservices (1.7.2 - 1.7.2) <8E74D101-8398-34F1-A463-B4950680A597> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
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0x9040d000 - 0x90475fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x90476000 - 0x90479ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
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0x916b5000 - 0x916f6ff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
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0x91a71000 - 0x91bbeffb com.apple.CFNetwork (596.2.3 - 596.2.3) <1221EF86-659B-3136-AB57-0CC6B130CDA2> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x91bbf000 - 0x91e62ffb com.apple.CoreImage (8.2.2 - 1.0.1) <85BFFB09-D765-3F5F-AF65-FB136DDCAEF3> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
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0x91ead000 - 0x91eaefff libremovefile.dylib (23.1) <98622D14-DAAB-3AD8-A5D9-C322BF572A98> /usr/lib/system/libremovefile.dylib
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0x920f4000 - 0x92169ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x92e78000 - 0x92edafff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
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0x92f34000 - 0x92f58fff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x92f59000 - 0x9304affc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x9304b000 - 0x93052ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x93053000 - 0x93053fff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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0x9a19e000 - 0x9a1b0fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x9a42e000 - 0x9a44bfff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x9a44c000 - 0x9a455ff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9a456000 - 0x9a49afff libGLU.dylib (8.6.1) <06BAFDCA-800C-35E3-B1A3-F05E105B86AB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9a49b000 - 0x9a4a6fff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x9a4e8000 - 0x9a54cff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x9a54d000 - 0x9a55bfff com.apple.opengl (1.8.6 - 1.8.6) <1AD1AE7B-B57B-35B5-B571-32A34F0DA737> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9a55c000 - 0x9a569fff libGL.dylib (8.6.1) <C7A3917A-C444-33CC-8599-BB9CD8C12BC4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9a56a000 - 0x9a5a5fe7 libGLImage.dylib (8.6.1) <A3442557-18D5-332E-8859-423D5A20EBBE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9a5a6000 - 0x9a5a8fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x9a5a9000 - 0x9a5aafff libdnsinfo.dylib (453.18) <41C7B8E2-2A81-31DE-BD8B-F0C29E169D4F> /usr/lib/system/libdnsinfo.dylib
0x9a5ab000 - 0x9a5b3fff com.apple.DiskArbitration (2.5.1 - 2.5.1) <25A7232F-9B6A-3746-A3A8-12479D086B1E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9a5b4000 - 0x9a69dff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 180
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=120.7M resident=74.1M(61%) swapped_out_or_unallocated=46.6M(39%)
Writable regions: Total=70.5M written=1956K(3%) resident=2808K(4%) swapped_out=0K(0%) unallocated=67.7M(96%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 564K
CG image 12K
CG shared images 1184K
CoreServices 2016K
MALLOC 41.4M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 7212K
Stack 67.0M
VM_ALLOCATE 16.8M
__DATA 5412K
__DATA/__OBJC 140K
__IMAGE 528K
__LINKEDIT 32.6M
__OBJC 1560K
__OBJC/__DATA 72K
__PAGEZERO 4K
__TEXT 88.1M
__UNICODE 544K
mapped file 123.6M
shared memory 308K
=========== =======
TOTAL 388.8M
Model: Macmini5,1, BootROM MM51.0077.B0F, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.76f0
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE4), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: miscellaneous_device, 0x046d (Logitech Inc.), 0x0825, 0xfd130000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa134000 / 10
USB Device: composite_device, 0x04b4 (Cypress Semiconductor), 0x0033, 0xfa134400 / 13
USB Device: Deskjet F300 series, 0x03f0 (Hewlett Packard), 0x5511, 0xfa134300 / 12
USB Device: hub_device, 0x0557 (ATEN International Co. Ltd.), 0x8021, 0xfa133000 / 9
USB Device: USB Keyboard, 0x0603 (Novatek Microelectronics Corp.), 0x00f2, 0xfa133100 / 11
USB Device: MT1806, 0x0e8d (MediaTek Inc.), 0x1806, 0xfa120000 / 4
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8281, 0xfa113000 / 8Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Users automatically remount my shared playlist when I launch iTunes?
I share my music here at work and I think it's fun to see how many people are listening, because I share a different playlist every day. Lately however, I've been noticing that as soon as I launch iTunes, even if I check immediately, there are always 2 users logged on to my shared music right away. I'm pretty sure it's automated because I can quit and restart iTunes multiple times and there are always 2 users connected.
Does anyone know what might be causing this? My theory is that someone found a third-party app that automatically remounts my shared music on their iTunes whenever I launch my iTunes. Other than that, could it be some kind of monitoring that the IS department at my work is doing? This one has really got me baffled. Thanks for your help.No, because when you launch iTunes, you can see available shared playlists, but it doesn't automatically connect to them. You have to click on a shared playlist to connect to it, (there are usually 8-16 of them to choose from here) and then there is a little eject symbol next to it once you have connected. There is no way to automatically connect to them when you launch iTunes. Anybody else?
-
Acrobat keeps crashing when I launch the app takes 3 tries to get it to open
acrobat keeps crashing when I launch the app takes at least 3 tries to get it to open
Try performing these steps:
Windows:
1: Update the product, repair the product from the control panel.
2: Move the cache.db file from the location C>Program files or Program files(x86)>Common files>Adobe>Adobe PCD>Cache and mvoe the cache.db file on to your desktop.
3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
4: If the isue still persists then you need to check for the error message in the event viewer ie Start> and type Eventviewer and check the error message under Windows Logs>Applcition>erro which indicated Acrobat.
5: Rename the OOBE folder from the location C>Program files or Program files(x86)>Common files>Adobe>OOBE to OOBE.old and download and install the Adobe applciation manager from the Adobe website and it will work.
Macintosh:
1: Update the product to the latest version.
2: Move the cache.db file from the location Macintosh HD>Library>Applciation support>Adobe >Adobe PCD>Cache and move the cache.db file on to your desktop.
3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
4:Rename the OOBE folder from the location Macintosh HD>Library>Applciation support>Adobe >OOBE and rename it to OOBE.old download and install the Adobe applciation manager from the Adobe website and it will work.
Post on this if you are still facing the same issue.
(Apple made the user library folder hidden by default with the 10.7 release you can access the hidden or the root library by navigating Finder, choose Go > Go To Folder
In the Go To Folder dialog, type ~/Library and click Go.
If you have queries regarding Creative Cloud installation and setup, you can contact support using the below link.
http://helpx.adobe.com/contact/
1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
2) Choose the option " Download, installing and setting up" from drop down menu for the option ' Tell us what you need help with?' -
When I launch ITunes nothing is happening
Hello! In the last days this thing has started happening: When I launch Itunes, nothing is happening. I click several times, nothing is happening, but somehow, suddenly, after 10, maybe 15 minutes, it opens up. I have no clue why this is happening. I receive no error messages, it simply will not open.
I use Windows Vista, ITuns 8.01... Hope someone can help me out on this one!If there is an option to "license this software", and it takes you to a sign-in page with username and password (not a serial number) - then just go ahead and sign in.
If it insists on a serial number you need to uninstall the trial. Then try to download again. -
Edit what first opens up when you launch iTunes?
When I launch iTunes, the album covers come up first. I want to change that to something else? What could I change it to and how?
With iTunes closed try moving the following file to your desktop:
C:\Users\<Username>\AppData\Roaming\Apple Computer\iTunes\iTunesPrefs.xml
Try again. You will probably need to update some of your preferences such as which sections of the library are displayed, media folder path, Keep... & Copy... options unless these are all set to the defaults.
tt2 -
I am a new iTunes user. I have synced my iphone 4s to macbook using iTunes, but I cannot access music in iPhone. I cannot access library when I launch iTunes on my iPhone. When I go to settings->usage->music, I see that there is enough music in the phone to suggest that music has been synced with iTunes. I just don't know how to access it. Could someone pleas help?
If you want to drag and drop then you would have to select Manually Manage Music.
Otherwise, just sync your music. -
Please help, my iMac crashed when i open safari and my screen was blinking, then blackout and force to restart. Why is this happening? This is the crash report from my iMac.
Anonymous UUID: 0CC51978-99A7-1665-7EFF-A04BF2E05D6E
Sun Aug 3 20:45:04 2014
panic(cpu 0 caller 0xffffff80100dc24e): Kernel trap at 0xffffff801005248e, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007fff73cf3638, CR3: 0x000000000952f04e, CR4: 0x00000000000606e0
RAX: 0xffb9b9b9ffbbbbbb, RBX: 0xffffff801c66d3c0, RCX: 0x0000000000000030, RDX: 0xffffff801c66d418
RSP: 0xffffff80abb23c80, RBP: 0xffffff80abb23cd0, RSI: 0x0000000000000001, RDI: 0xffffff801c66d3c0
R8: 0x0000000000000001, R9: 0xffffff8010601910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000000, R13: 0xffffff801cff60d8, R14: 0xffffff801c9fefd8, R15: 0x0000000000000000
RFL: 0x0000000000010287, RIP: 0xffffff801005248e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fff73cf3638, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8084698c50 : 0xffffff8010022f79
0xffffff8084698cd0 : 0xffffff80100dc24e
0xffffff8084698ea0 : 0xffffff80100f3746
0xffffff8084698ec0 : 0xffffff801005248e
0xffffff80abb23cd0 : 0xffffff8010051dc9
0xffffff80abb23dd0 : 0xffffff7f909ef726
0xffffff80abb23e50 : 0xffffff7f909ef15c
0xffffff80abb23ed0 : 0xffffff7f909eee0b
0xffffff80abb23f20 : 0xffffff80104353b5
0xffffff80abb23f50 : 0xffffff8010440a33
0xffffff80abb23fb0 : 0xffffff80100f3f46
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[882075E6-12C4-3225-8750-928715183739]@0xffffff7f909e a000->0xffffff7f909f4fff
BSD process name corresponding to current thread: ReportCrash
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide: 0x000000000fe00000
Kernel text base: 0xffffff8010000000
System model name: iMac12,2 (Mac-942B59F58194171B)Both Memory Clean and Clean My Mac could have cause the damage which triggered the kp.
I would back up your Mac, erase and reinstall. Then Migrate your user data from the backup.
Uninstalling Tuxera is a troubleshooting process. You don't have to keep it uinstalled, just long enough to test to see if it is causing the problems.
However, if it doesn't happen regularly, it would be hard to determine if it was the cause. And, as I mentioned, I don't think it would be the cause. -
When I launch iTunes An Unknown Error Occurred (-42110). What is this error and how do I fix it?
Try the following user tip:
iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes
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