My iMac freezes when saving a document in Word 2004

Any help would be appreciated. When I try to save a document while in Word 2004 the application freezes and I have to force quit. Thankfully I can print the file as a PDF before trying the save as route but this is still a problem. What's the issue? Anyone have advice?

Welcome to the Forum.
It could be a corrupt preference file. You can try downloading the free Preferential Treatment (not certain if it's Universal) to run a check. Or you can do a Finder search for your Word preference file (it will have .plist at the end of it) drag it to the desktop, relaunch Word and attempt to save something.

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    Process:         Microsoft Excel [119]
    Path:            /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
    Identifier:      com.microsoft.Excel
    Version:         090512 (11.5.5)
    Code Type:       PPC (Translated)
    Parent Process:  launchd [63]
    Date/Time:       2009-11-01 19:46:37.528 +0900
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  DE40358D-E5BE-46DF-8382-5E64FE348B72
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0
    Thread 0 Crashed:
    0   translate                               0xb80bcd58 0xb8000000 + 773464
    1   translate                               0xb80b7007 0xb8000000 + 749575
    2   translate                               0xb80d49c0 0xb8000000 + 870848
    3   translate                               0xb813ce79 spin_lock_wrapper + 1981
    4   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 1:
    0   ???                                     0x800bc286 0 + 2148254342
    1   ???                                     0x800c3a7c 0 + 2148285052
    2   translate                               0xb818b6ea CallPPCFunctionAtAddressInt + 202886
    3   ???                                     0x800ed155 0 + 2148454741
    4   ???                                     0x800ed012 0 + 2148454418
    Thread 2:
    0   translate                               0xb81529ef spin_lock_wrapper + 90931
    1   translate                               0xb8183633 CallPPCFunctionAtAddressInt + 169935
    2   translate                               0xb81861e2 CallPPCFunctionAtAddressInt + 181118
    3   translate                               0xb80dfb0b 0xb8000000 + 916235
    4   ???                                     0x812d8b96 0 + 2167245718
    Thread 3:
    0   translate                               0xb8152b6b spin_lock_wrapper + 91311
    1   translate                               0xb817b608 CallPPCFunctionAtAddressInt + 137124
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813d75f spin_lock_wrapper + 4259
    6   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 4:
    0   translate                               0xb8152c24 spin_lock_wrapper + 91496
    1   translate                               0xb817b31e CallPPCFunctionAtAddressInt + 136378
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813ce79 spin_lock_wrapper + 1981
    6   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 5:
    0   translate                               0xb8152863 spin_lock_wrapper + 90535
    1   translate                               0xb816e79d CallPPCFunctionAtAddressInt + 84281
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813ce79 spin_lock_wrapper + 1981
    6   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xb80bcd30  ecx: 0x00000000  edx: 0x0000001a
      edi: 0x00000000  esi: 0x80303820  ebp: 0xb7fffa08  esp: 0xb7fff9d0
       ss: 0x0000001f  efl: 0x00010202  eip: 0xb80bcd58   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
    0xb8000000 - 0xb81d7fe7  translate ??? (???) /usr/libexec/oah/translate
    Translated Code Information:
    Rosetta Version:  21.03
    Args:            /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMAp p /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
    Exception: EXC_BAD_ACCESS (0x0001)
    Thread 0: (0xb011cd64, 0xb8152b6b)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    0x005e0934: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
    0x848dcbc4: No symbol
    0x8483d558: No symbol
    0x8483d73c: No symbol
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x9459b7d8                    ctr: 0x9459b7c4
    r00: 0x00000194           r01: 0xf01019d0           r02: 0x00000000           r03: 0x00000013
    r04: 0xf0101a68           r05: 0xf0101a60           r06: 0xf0101d40           r07: 0x00000004
    r08: 0x00000000           r09: 0x100b2fd0           r10: 0x00000000           r11: 0x0064e110
    r12: 0x9459b7c4           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0x00000000           r25: 0x00000000           r26: 0x00000000           r27: 0x00000000
    r28: 0x00000000           r29: 0x009f8e00           r30: 0xf0101b28           r31: 0xf0101b28
    Thread 1: (0xb009a83c, 0xb81529ef)
    0x0082c800: No symbol
    0x00644204: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x944fa120                    ctr: 0x944f31f0
    r00: 0xffffffe1           r01: 0xf0080d60           r02: 0x00000001           r03: 0xf0080e4c
    r04: 0x00000102           r05: 0x00000000           r06: 0x00000054           r07: 0x00003403
    r08: 0x000003e8           r09: 0x00000000           r10: 0x000eb010           r11: 0xa076a68c
    r12: 0x944f31f0           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0xf0080e4c           r25: 0x00000054           r26: 0x00003403           r27: 0x000003e8
    r28: 0x00000000           r29: 0x00000102           r30: 0x00000102           r31: 0x0064efb0
    Thread 2: (0xb0220d64, 0xb8152863)
    0x903cf818: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
    0x8483dca8: No symbol
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x903cf85c                    ctr: 0x944f3260
    r00: 0xffffffda           r01: 0xf0203d60           r02: 0x0013bda0           r03: 0x00007803
    r04: 0x0000003c           r05: 0x00000000           r06: 0x00000000           r07: 0xf0203c60
    r08: 0x00000010           r09: 0x000f4240           r10: 0xffffff3f           r11: 0xa076aa78
    r12: 0x944f3260           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0x00000000           r25: 0x00000000           r26: 0x00000000           r27: 0x00000000
    r28: 0x00000000           r29: 0x0000ea60           r30: 0x00000000           r31: 0x903cf7fc
    Thread 3: Crashed (0xb7fff9d0, 0xb80bcd58)
    0x85181738: No symbol
    0x851816a0: No symbol
    0x85181490: No symbol
    0x847438d4: No symbol
    0x92fadda0: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFArrayApplyFunction + 352
    0x8475675c: No symbol
    0x84756810: No symbol
    0x9577dc4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
    0x9577cde4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
    0x9577cc00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
    0x95843b48: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DockCallback(unsigned long, unsigned int, void*, void*) + 1648
    0x9697250c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _notifyDatagramHandler + 476
    0x9693410c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSDispatchDatagramsFromStream + 740
    0x969339a8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _snarfEvents + 292
    0x96c2cbd0: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSGetNextEventRecordInternal + 152
    0x969337e4: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGEventCreateNextEvent + 28
    0x9577f408: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : PullEventsFromWindowServerOnConnection(unsigned int, unsigned char) + 88
    0x957aa180: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _PullEventsFromWindowServer + 24
    0x957aa0d0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _FlushSpecificEventsFromQueue + 72
    0x83f6ac5c: No symbol
    0x83f6ab90: No symbol
    0x83f7a958: No symbol
    0x83f79fe8: No symbol
    0x83f79f60: No symbol
    0x83f79d14: No symbol
    0x903f08d4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _ReleaseClosure + 896
    0x903f052c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TerminateApplication + 88
    0x94505acc: /usr/lib/libSystem.B.dylib : ___cxa_finalize + 240
    0x945059a8: /usr/lib/libSystem.B.dylib : _exit + 36
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    0x8497c154: No symbol
    0x8519a674: No symbol
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    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x20000000                     lr: 0x85181738                    ctr: 0x94696df0
    r00: 0x85181738           r01: 0xbfff9a30           r02: 0x00422000           r03: 0x0048e0e4
    r04: 0x0db48ba0           r05: 0xfffffffe           r06: 0x00000000           r07: 0x00000000
    r08: 0x00000000           r09: 0x0db48cd6           r10: 0x00000001           r11: 0x00000048
    r12: 0xa07a5b24           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0xa00523e8           r18: 0xa07659f0           r19: 0xa07659f0
    r20: 0xa07a59f0           r21: 0xbfffa56c           r22: 0xbfffa4b4           r23: 0xbfffa4ac
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