My iMac freezes when time machine is running a backup

Hi Guys, this is an iMac that had tiger and I upgraded to 10.5.8
I am using time machine with a 2TB external flex drive from seagate (brand new item)
The back ups went smooth for the first few days but now my iMac totally freezes up at least once a day and the time machine status indcator shows that it is running the whole time.
I tried apple/option/escape but that does nothing so I have to force shut down using the start button on the back of the iMac.
I don't know what to do next so any help would be awesome.

bassplayer360 wrote:
Hi Guys, this is an iMac that had tiger and I upgraded to 10.5.8
I am using time machine with a 2TB external flex drive from seagate (brand new item)
Start by making sure it's set up properly, per #C1 in [Time Machine - Troubleshooting|http://web.me.com/pondini/Time_Machine/Troubleshooting.html] (or use the link in *User Tips* at the top of this forum).
The back ups went smooth for the first few days but now my iMac totally freezes up at least once a day and the time machine status indcator shows that it is running the whole time.
That sounds like something may be corrupted, either on your internal HD or the TM drive. Verify the internal, and repair the TM drive, per #A5 in Troubleshooting
I tried apple/option/escape but that does nothing so I have to force shut down using the start button on the back of the iMac.
If a backup hangs, try to cancel it, either via +Stop Backing Up+ from the TM icon in your menubar, or by right-clicking the TM icon in your dock. If it won't cancel after a few minutes, see #D6 in Troubleshooting.
Then see #A1 for a handy widget that will display the backup messages from your logs. Look at the ones for the backup you cancelled; a clue may be lurking there.
If in doubt, copy and post them here.

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    9/7/13 9:58:02.483 AM mdworker: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    9/7/13 9:58:02.484 AM mdworker: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    9/7/13 9:58:02.485 AM mdworker: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
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    9/7/13 10:01:59.000 AM kernel: PAE enabled

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    After that, hold down the option key and select Verify Backups from the Time Machine menu in the menu bar (not the Dock icon.) This operation may take a long time. If the menu-bar icon (a clock that runs backwards) isn't showing, check Show Time Machine in menu bar in the preferences.
    If you continue to get panics, erase the backup device. With an AirPort device, you do that from within the AirPort Utility application; see its built-in help for details. All backups will be lost, so don't do this until you've backed up to another device. After erasing, select the device again as a backup destination in the Time Machine preference pane. The first backup should be made over a wired connection, if possible.
    If you still have problems after erasing the device, it should be replaced.

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    Problem here too...it's driving me nuts! There must be a solution - but I have a feeling it'll need an airport/OS X update of some sort?

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    Is there any way to create a time machine backup to an external hard drive with content already on it?  I have a hard drive that i have used for pictures but when i try to run a backup it says i need to start from a blank drive. Can i get around it?

    It would be much better if you had separate drives for the pictures and Time Machine backups.....but, if you want to use the same drive for both purposes, temporarily move the folder with the pictures to another location for safe storage.
    Run the Time Machine backup on the hard drive and verify that everything is working correctly. Time Machine will format the disk for you in Mac OS Extended (Journaled) as part of the backup process.
    Then move the folder with the pictures back to the hard drive with the Time Machine backups.
    When you have tested to make sure that everything is working again, then and only then should you delete the folder with pictures from the temporary storage area.
    Again....it would be much better to keep Time Machine backups on a drive just for that purpose, and other data on another drive for that purpose. This is clearly one of those times when the fact that you can do something does not mean to imply that you should do it.

  • Keep getting this message when trying to back up iMac to time Machine: Unable to complete backup. An error occurred while copying files to the backup volume.

    Keep getting this message when trying to back up iMac to time Machine: Unable to complete backup. An error occurred while copying files to the backup volume. tried everything.

    Pondini's Time Machine FAQ for help with TM problems.  Also you can select Mac Help from the Finder's Help menu and search for "time machine" to locate articles on how to use TM.  See also Mac 101- Time Machine.
    Time Machine- Troubleshooting backup issues

  • My iMac restarts everytime time machine is backing getting this error

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    Interval Since Last Panic Report:  415540 sec
    Panics Since Last Report:          5
    Anonymous UUID:                    50E71E33-0C3E-B6B0-1F87-93F5501AF275
    Fri Apr 12 18:09:41 2013
    panic(cpu 0 caller 0xffffff8000e43d5b): "a freed zone element has been modified in zone: cluster_write"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:214
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80f1b23680 : 0xffffff8000e1d626
    0xffffff80f1b236f0 : 0xffffff8000e43d5b
    0xffffff80f1b23730 : 0xffffff8000e435d2
    0xffffff80f1b23810 : 0xffffff8000ee80cf
    0xffffff80f1b23840 : 0xffffff8000ee4cd7
    0xffffff80f1b239d0 : 0xffffff8000ee337e
    0xffffff80f1b23c30 : 0xffffff8000ee2ff5
    0xffffff80f1b23c60 : 0xffffff80010fb26d
    0xffffff80f1b23d70 : 0xffffff8000f11da2
    0xffffff80f1b23dd0 : 0xffffff8000f08179
    0xffffff80f1b23e40 : 0xffffff80011770e9
    0xffffff80f1b23ef0 : 0xffffff80011772e4
    0xffffff80f1b23f50 : 0xffffff80011e182a
    0xffffff80f1b23fb0 : 0xffffff8000eced33
    BSD process name corresponding to current thread: backupd
    Mac OS version:
    12C60
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x0000000000c00000
    Kernel text base: 0xffffff8000e00000
    System model name: iMac11,1 (Mac-F2268DAE)
    System uptime in nanoseconds: 4702215649822
    last loaded kext at 237598977526: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7f82f02000, size 229376)
    last unloaded kext at 161063000383: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f81825000, size 65536)
    loaded kexts:
    com.seagate.driver.PowSecLeafDriver_10_5          5.2.4
    com.seagate.driver.PowSecDriverCore          5.2.4
    com.apple.filesystems.smbfs          1.8
    com.apple.filesystems.msdosfs          1.8
    com.apple.driver.AppleBluetoothMultitouch          75.15
    com.apple.filesystems.ntfs          3.10
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleHDA          2.3.1f2
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.kext.AMDFramebuffer          8.0.0
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
    com.apple.driver.AppleMikeyDriver          2.3.1f2
    com.apple.ATIRadeonX2000          8.0.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.ApplePolicyControl          3.2.11
    com.apple.driver.AppleBacklight          170.2.3
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleUSBCardReader          3.1.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.1
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.2.2
    com.apple.driver.AppleUSBHub          5.2.5
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
    com.apple.driver.AirPort.Atheros40          600.70.23
    com.apple.driver.AppleAHCIPort          2.4.1
    com.apple.driver.AppleUSBEHCI          5.4.0
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          165.5
    com.apple.driver.AppleHIDKeyboard          165.5
    com.apple.driver.IOBluetoothHIDDriver          4.0.9f33
    com.apple.driver.AppleMultitouchDriver          235.28
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.3.1f2
    com.apple.iokit.IOAudioFamily          1.8.9fc10
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.iokit.IOBluetoothFamily          4.0.9f33
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleHDAController          2.3.1f2
    com.apple.iokit.IOHDAFamily          2.3.1f2
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.kext.AMD4800Controller          8.0.0
    com.apple.kext.AMDSupport          8.0.0
    com.apple.driver.AppleGraphicsControl          3.2.11
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.5
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOGraphicsFamily          2.3.5
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.iokit.IOUSBMassStorageClass          3.5.0
    com.apple.driver.AppleUSBMergeNub          5.2.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOFireWireSBP2          4.2.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOUSBUserClient          5.2.5
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOAHCIFamily          2.2.1
    com.apple.iokit.IOUSBFamily          5.4.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7.2
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.54f36
    Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Network Service: Leapfrog Device (en5), Ethernet, en5
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: HL-DT-ST DVDRW  GA11N, 9.2 MB
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Backup+ Desk Mac, 0x0bc2  (Seagate LLC), 0xa0a5, 0xfa130000 / 6
    USB Device: USB-SATA Bridge, 0x067b  (Prolific Technology, Inc.), 0x2571, 0xfa140000 / 5
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: hub_device, 0x0409  (NEC Corporation), 0x005a, 0xfd130000 / 5
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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