My iMac freezes when updating my apps in iTunes

My iMac is a 24" with 3,06GHz Intel Core 2 Duo and 4GB 800MHz DDR2 RAM. After the installation of Lion, every time I try to download the updated apps inside iTunes (yes, it happens just with iTunes since the Lion installation!) after one or two minutes the noise behind the screen stops, the downloads are interrupted and everything dies. The only thing I can do is force to shut off pushing and holdin the power botton behind the screen... I tried also to format and reinstall Lion but the problem continue to persist. Help me please!

I had the same issue. My itunes plists had become corrupted.
I had to call Support who told me to do the following.
move 3 x itunes.plist onto desktop
move itunes music folder onto desktop
trash itunes
reboot imac
check itunes is gone
download itunes
install itunes
open itunes and cancel tfr of exisiting itunes music
log into your itunes account
test purchase of new music
verify all is ok
delete itunes plists from desktop
move itunes music from desktop into users itunes folder
open itunes
go to advanced, consolidate library
this should work

Similar Messages

  • My iMac freezes when i try to use iTunes...

    Greetings,
    When i try to play tv episodes or movies that i've purchased from iTunes, my iMac completely freezes and I must restart using the start button on the back.
    Please help! Thanks in advance!

    I had the same issue. My itunes plists had become corrupted.
    I had to call Support who told me to do the following.
    move 3 x itunes.plist onto desktop
    move itunes music folder onto desktop
    trash itunes
    reboot imac
    check itunes is gone
    download itunes
    install itunes
    open itunes and cancel tfr of exisiting itunes music
    log into your itunes account
    test purchase of new music
    verify all is ok
    delete itunes plists from desktop
    move itunes music from desktop into users itunes folder
    open itunes
    go to advanced, consolidate library
    this should work

  • ITunes freezes when updating apps

    About half the time I click "Download All Updates" for apps in iTunes it freezes up just before the Apple ID verification window pops up. I have to start task manager in order to terminate iTunes and open it again. I currently have 10.5 and it has been doing this since 10.1 Any idea what might be causing this?

    try booting in safe mode with networking and see if itunes works

  • Mail freezes when updating large RSS feed boxes

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  • My iMac freezes when using Firefox

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    TutorDaddy, if this Mac is still covered by the initial warranty or under AppleCare, take it in and have it looked at. As the old label used to say, there truly are "no user serviceable parts inside." Kernel panics very usually indicate failing hardware.
    I have an older iBook G4 that started developing kernel panics and like you, despite reinstalling the OS from a freshly formatted volume, they kept continuing. I looked at the crash log and saw that in each instance of panic, the last bit of code to be accessed had something to do with AirPort. Knowing that the AirPort software was at then current levels, I surmised the problem to be a bad AirPort networking card which, on that particular model of the iBook, was a very small module attached directly to the logic board. Since the computer was out of AppleCare, I broke the machine down myself (I didn't realize that there could be so many barely visible screws in one machine) and removed the offending piece of hardware. My iBook lives but without WiFi, it now sits as a more or less desktop machine needing an ethernet connection to stay connected to a network.
    I do not suggest you break into your iMac. First of all, I'm guessing one would need to be able to pull off the glass and have the necessary glue to reattach it, which is not really available to us consumers. If you're feeling adventurous enough to read the crash logs from each panic, you might be able to surmise the hardware component (or badly written application or library; it can happen) that's causing the panic. If it's a software issue, remove the offending software app and see if the panics return. If it's a hardware issue, it's best to let a competent service tech qualified on Apple hardware to handle it.
    [edited to add:]
    After browsing through related problems in the discussions, I saw this link to a third-party web site being handed out. Perhaps you'll find it useful: http://www.thexlab.com/faqs/kernelpanics.html
    Message was edited by: Stephen Adams

  • IMac freezes when changing the screen saver

    Hi all:
    I originally posted this in the "Using Mac OS X" forum (iMac freezes when changing the screen saver, but thought I'd post here as well since the issue arises on a freshly installed OS.
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    I'm going to mark this one as answered.
    I removed the hard drive from the iMac, and put it into another 350 MHz iMac, and everything works great. I can select any screen saver without having it freeze, create new accounts, whatever my little heart desires.
    In checking the history of the problem iMac, there was an assortment of problems with booting (both from the hard drive and from the CD-ROM drive) which were never satisfactorily resolved. The problems just seemed to go away after sitting unplugged for a few days, as much as for anything we actually did to it.
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  • MacBook Pro freezes when using any app other than the web browser.

    My MacBook freezes when using any app other than the web browser. I can open up Google Chrome and use it all day with no problem, but if I minimize it and try to browse through photos in my picture folder or do anything that involves the Finder, the computer just freezes up and I get the rainbow wheel. If I put in a CD to play it, the computer freezes with the rainbow wheel. Any suggestions? I would like to use the mac for more things than the internet.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
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  • My ipod touch is telling me that the skype and twitter apps need updating. When I try to run them they fail. I have tried deleting the apps via itunes but it doesn't work and I have tried updating the apps via itunes and it says they are updated.

    My ipod touch is telling me that the Skype and Twitter apps need updating.  When I try to update them they both fail. I have tried numerous times.  I have tried connecting the ipod to itunes and removing the apps, to reload them but that does not work either.  If I try and update the apps through itunes the system tells me they are updated.  Can anyone assist please?

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  • HT5622 When updating my apps am being asked several times for my appleId password and even when providing it, it keeps asking and still doesn't update anything, any suggestions?

    When updating my apps am being asked several times for my appleId password and even when providing it, it keeps asking and still doesn't update anything, any suggestions?

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  • TS1363 when i try to update my apps from itunes on my laptop i keep getting an error saying "we could not complete your itunes store request an unknown error occurred (0x800b0101)."

    when i try to update my apps from itunes on my laptop i keep getting an error saying "we could not complete your itunes store request an unknown error occurred (0x800B0101)."  this has been happening for a few weeks ive tried downloading the new version of itunes and checked the firewall settings but it still wont let me upgrade apps??

    Thanks jdnjo.  Your fix also worked in Windows 8!

  • Imac freezing when it goes to sleep

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    You cannot update this software as you have not owned a major version of this software? This is what I get when I try to update my apps on itunes. What does this mean..I have been having trouble..and reached out but they seem to not understand the problem.. No one has been able to help..It is like I don't have my past history with them anymore? I don't have my past purchases either.

    Same here. Just becoming a nightmare. Updated iTunes and now can't update apps it itself is showing as available updates. Count me in on the latest "You can not update this software since you have not owned the major version of this software." bug.
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  • When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store".  Any suggestions?

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  • Syncing my iPad with my iMac will not update the apps software

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  • HT204053 When updating some apps at the app store under an old apple id I get an error that id or password is wrong. How can one change an old id with a new id for these apps?

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