My imac G5 is having mouse trouble. Whenever I click the mouse, it shows a menu, so I can't do anything in mail or safari. It won't let me type or select anything.
Whenever I click my mouse, I get a drop-down menu. I can't click on anything. Can't type anything. Can't open or search. It started with my Mac Mail, but is also doing this on Safari. Tried shutting everything down. Tried checking preferences and mouse settings. I am using a different computer to send this because I can't do anything on mine with the mouse acting that way. Does anyone have any ideas?
It sounds as if your mouse is stuck on right-click. Try cleaning the mouse or giving it a good rap on the desk to get it working properly again.
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I try to open up another webpage on the same window, by clicking on the + Tab Button next to the current webpage Im viewing. For some reason it will not do anything. It will not open up.
This problem has been associated with the Ask toolbar. You could try disabling it here:
Tools > Add-ons > Extensions
You may want to update to 3.6.17 to take advantage of security fixes. -
Dashboard shows up whenever I click the mouse
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Please helpI've been having this problem too, but how does one open system preferences if every mouse click opens the dashboard and the next mouse click closes the dashboard? Is there another way to open the mouse folder? Thanks.
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I've purchased a subscription to ExportPDF, but whenever I click the 'Export PDF to Word' button, I'
I’ve purchased a subscription to ExportPDF, but whenever I click the ‘Export PDF to Word’ button, I’m prompted to subscribe.
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I bought an IMac 27 on craigslist and I need to change the Apple registration to my name. How can I do it?
Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
I'm trying to manually sync all my music to my iPod touch, but whenever I click the sync button it counts to 5 then stops. Is this because I have to check all 3055 songs individually? If so then I'm quitting with apple as a whole....
Sync and manually manage are two entirely different things. You either sync or manually manage.
Manually manage is drag and drop.
Sync is when you select what you want and then sync. -
HELP?! My iPod touch won't let me type anything!
I just got my ipod touch and finished setting it up and putting all my music on it. I was trying to get on the internet but I have to put in a password for my internet connection. Whenever the keyboard comes up on my iPod it won't let me type anything. It just pops up for a minute and then dissapears! *What's going on??* Can anyone help!
Where are you physically located?
What country's Store are you using?
The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
Has the ID(s) worked before for purchases for this country's store? -
Hello, Im new to this website. Im having issues with my Macbook. I have the old 2009 model Macbook and it is our schools macbook. The school just upgraded these MacBooks to OSX Mavericks and when i try to open Minecraft it won't let me. It says no jdk installed. I also try to install Java SE runtime but half way through the Software Update it says cant download software because of network problem but I'm connected to the internet and i can browse stuff just fine. Can any one help with my problems. P.S. I don't know the administrator password or stuff like that. And yes we are allowed to play games and stuff on these laptops but only at home not at school so don't tell me i need to focus on school and not games.
Since you updated the operating system, it is probably Minecraft is missing certain files that ware remove or are not longer comparable with the new version of the OSX. what I recommend, is to check is there is an update for Minecraft and install that. If there is not update available, probably the best thing will be reinstalling Minecraft. Hope this will help you.
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My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
Whenever I open Firefox 4.0 Beta 6, and try to long onto websites like Hotmail, Facebook RuneScape etc. it won't let me... I'm finding it frusrtrating and annoying since I cannot use Firefox 4.0 Beta 6. It works on other accounts excluding mine - What is this crap rigged or something? I have to resort to crappy Google Chrome and Safari since it messed up on both of my computers... Here's what it says when I double-click the short-cut: " Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features. " Although, it says the way to help - Can you like, dumb it down for me?
ALSO, here's what it says when I go onto http://runescape.com - It says: An error occurred during a connection to www.runescape.com:443.
Can't connect securely because the SSL protocol has been disabled.
(Error code: ssl_error_ssl_disabled)See [[Secure Connection Failed]]
Create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox -
I have installed Adobe Reader 11.0.07 for Mac OS 10.9.3. Have asked this question numerous time without results. The problems I am having are: I cannot scroll using the side slider on downloaded PDF files, nor can I fill in fillable files. Also, and this is extremely irritating, I cannot re-initialize the same file or initialize and another PDF file after I have initialized the first file. If you cannot help please let me know if should use an earlier version of Reader or find anther company that has the appropriate software.
Perhaps you missed that you started a discussion at I have OS 10.9.2 and have downloaded latest version of Reader 11. I can no longer fill in form or scroll using the side bar. and you did not respond to the last post there.
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I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it
First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPod. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
Good luck. -
MacBook won't let me type anything at all
MacBook won't let me type anything at all. It's running Mac OS X 10.6.8 Snowleopard
You have to understand the difference between an Update and an Upgrade.
An Update is a free change to add to the base code or as a bug fix within an existing Operating System. Such as the .8 added to 10.5.
An Upgrade is a complete new Operating System that must be purchased. Such as 10.5 Leopard to 10.6 Snow Leopard.
10.5 Leopard was written for Power PC Macs with code added to allow it to run on Intel processors.
10.6 Snow Leopard has completely rewritten code and only runs on Intel Macs.
10.7 Lion used some 32 bit which allows it to run on Late 2006 through Early 2008 MacBooks and a lot of 64 bit code.
10.8 Mountain Lion is pure 64 bit, which excludes more systems than Lion did. It can only run on the Late 2008 through Mid 2010 MacBooks. It's not something you can add memory to, for example, as it involves the base architecture. -
Whenever i click the link for a great app i found, to go to the app-store, the app store reply is " could not complete your request" this happen for every app link that i persue! Need help
Try signing out of your account and then sign back in and see if that helps.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try again. -
I can't change the country of the billing address. Now I'm living in another country and I cancelled the account I had registered. Now I can't update anything and they don't let me change the data. What could I do?
Of course you can update now. BTW, how exactly did you cancel this, did you contact AST or what?
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