My iMac goes to the white screen and stops

My mac was acting really poorly, I thought for sure I had a virus or spy ware and I inserted my reinstall disk and double clicked the restore icon. My screen gave me a question to restart and reinstall the OS X system. I clicked the OK button. The computer restarted came up to the white screen and now is frozen there. I have tried restarting several times with the same result. Is my mac now toast or what.

Josh Mellicker wrote:
Does the white screen have a series of small multicolored color "chips" on it? And is there a band at the bottom that is half "noise"?
michaelfromutah wrote:
...I inserted my reinstall disk and double clicked the restore icon...
What "restore icon"?
If you have the Mac OS X install disc in the drive, switch on your Mac, and hold the Option (⌥) key.
You will see a grey screen, with Macintosh HD & after a few seconds, a CD with Mac OS X Install DVD.
Click on the DVD and then the arrow underneath it. This will start up the Mac OS X installer.
From here, you need to choose your language and then from the Utilities menu, choose Disk Utility.
Then choose Macintosh HD from the left, and choose "Verify Disk" not permissions
Let us know how you go.

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When I turn on my IMAC I get the white screen and it won't start

I was working on my IMAC and it froze, so I restarted it a couple of times. It is now not restarting and I get a white screen and spinning circle. What can I do to get the computer to start up or do I need to take it in to the Apple store.

First, use Disk Utility to repair the drive and permissions. Second, reinstall OS X. This will require booting from an installer DVD or the Internet.
Because you have not provided any information about the exact model you have nor version of OS X installed, I cannot provide more information.

When I power up my mac, I see the white screen and the apple icon. After a few seconds of powering up the screen goes dark. Yet I still can the mouse arrow but nothing else.

When I power up my Imac, I see the white screen and the apple icon. After a few seconds the screen goes dark. I am able to still see the mouse arrow as I move it around. But nothing else. What is the problem and how do I recover?

Try this from another user:
1. Shut the computer down by holding the power button for 10 seconds
2. Restart the computer and press shift at the same time until you see the progress bar start moving
3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
4. After a moment, you should see the spinning beach ball
5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).

Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that.

Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

My Macbook starts up, goes to the white screen with the gray apple, the little loading sign loads, and color wheel appears, and DOES NOT STOP PEIROD!

My Macbook starts up, goes to the white screen with the gray apple, the little loading sign loads, and color wheel appears, and DOES NOT STOP PEIROD!
Even when I restart, shut it down; or when it runs down to no battery, when I plug in the power cord for a while, it loads up to the same stinking screen!
PLEASE HELP ME!

Restart the computer and immediately hold the option key down.
If the computer boots and you see two hard drive icons, use the arrow key to select the Recovery drive, and press Return.
You will get to a screen that looks like the image here:
http://www.apple.com/osx/recovery/
Select the fourth item and press Return.
In Disk Utility, select the hard drive in the left column, then First Aid, then click on Repair Disk.
When that is done, quit DU and restart the computer.

When i plug my Ipod touch 4th generation in it goes to the apple screen and then it will turn off and then back on to a solid blue screen.

When i plug my Ipod touch 4th generation in it goes to the apple screen and then shuts off and then turns back on and goes to a solid blue screen.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My MacBook will not boot up past the white screen and rotating circle

Tried to start up my MacBook. Can't get past the white screen and rotating circle. Left it on for 10 min. same results. Any solutions before I bring it in for repair? Thanks.

Zap the pram
Maybe wait longer and see if it does anything or if anything comes up.

When i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ???

when i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ??? please i need help with this and how can i fix it

Here is some pertinent information and how-to's from Apple:
http://support.apple.com/kb/TS2570
Post back if these troubleshooting steps do not work.

My ipod only goes to the apple screen and freezes then turns off after about a minute. Is this fixable?

My ipod only goes to the apple screen and freezes then turns off after about a minute. Is this fixable?

Try a system reset. It's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

My sound has gone out and please don't tell me about PRAM because my MacBook keeps going to the login screen and I can't hear any start up beeps neither someone PLEASE help me

my sound has gone out and please don't tell me about PRAM because my MacBook keeps going to the login screen and I can't hear any start up beeps neither someone PLEASE help me

bcoady90 wrote:
My guess is a loose connection.
I suspect you are correct. I would suggest you bring it to a repair facility that may have better diagnostic tools, preferably an Apple store genius bar.
Ciao.

My macbook turns off randomly but not completely because when I tap the touchpad it goes to the password screen and I am back to it in seconds. It's really annoying. HELP!!!

My macbook turns off randomly but not completely because when I tap the touchpad it goes to the password screen and I am back to it in seconds. It's really annoying. HELP!!!

1. Non volatile random access memory (NVRAM) is where the computer stores user's settings, like time and date, speaker volume, energy saver settings etc.
2. Reseting NVRAM has no impact on anything on your hard drive, or anything else on the computer.
See this note from Apple: http://support.apple.com/kb/ht1379

My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Most of the time when I turn computer on I get the white screen and question mark. Sometimes it will turn on and work but often the spinning disk starts and especially when opening Iphoto and it generally freezes

Most of the time when I turn on the Mac I get the white screen and question mark appear. Sometimes it will turn on and work. But often the coloured spinning wheel starts up especially after trying to use iphoto it freezes and a couple of times the screen has then gone black. The computer seemed pretty warm yesterday when this happened.
Any suggestions of what I should do to fix it would be greatly appreciated.
Kate

See this on the question mark when you start up: http://support.apple.com/kb/TS1440?viewlocale=en_US
See this on the spinning beach ball: http://www.thexlab.com/faqs/sbbod.html

How do i get the white screen to stop showing up ?

how do i get the white screen to stop showing up ?
B

Try resetting the iPod by pressing and holding the power and home buttons simultaneously until the device powers off and you see the apple symbol.

IMac goes to blank white screen while using have to unplug

For the second time now my iMac 2.8 ghz Core 2 Duo has gone to a blank white screen right in the middle of doing work. The machine sounds the same but the only way to get it back is to unplug it. I've searched around and found booting issues but that is not my problem. It just goes blank white right in the middle of using it.

Josh Mellicker wrote:
Does the white screen have a series of small multicolored color "chips" on it? And is there a band at the bottom that is half "noise"?
michaelfromutah wrote:
...I inserted my reinstall disk and double clicked the restore icon...
What "restore icon"?
If you have the Mac OS X install disc in the drive, switch on your Mac, and hold the Option (⌥) key.
You will see a grey screen, with Macintosh HD & after a few seconds, a CD with Mac OS X Install DVD.
Click on the DVD and then the arrow underneath it. This will start up the Mac OS X installer.
From here, you need to choose your language and then from the Utilities menu, choose Disk Utility.
Then choose Macintosh HD from the left, and choose "Verify Disk" not permissions
Let us know how you go.

My iMac goes to the white screen and stops

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