My imac has a gray screen and spinning wheel and will not start up
my imac has a gray screen with a spinning wheel but will not start what does this mean?
Probably a damaged or failed HD. Please read Gray screen appears during startup on how to troubleshoot and what to do.
Similar Messages
-
Imac has white screen and spinning wheel and will not boot up---after lion install
imac has white screen and spinning wheel and will not boot up---after lion install
Please read Gray screen appears during startup.
-
IMac has gray screen with spinning wheel, but cannot login
After power failure last night, iMac has gray screen with spinning wheel when turned on, but does not go to login screen.
Having the same problem myself. iMac locked up and I had to hold the power button to turn it off. Ended up with the apple logo screen and spinning wheel. I tried the disk repair and got the same message as yourself, in that it couldn't repair it.
I linked up an external hard drive and installed OSX on it and booted from it. I was able to recover some files, but most I couldn't. I'm currently giving it a one pass erase in the hope (long shot) that a complete pass through the hard drive will show up any faults. Has anyone had this problem and been able to continue using the same hard drive? I really don't relish the thought of having to send it off to be replaced :-/
Assuming that the erase goes well I plan to put OSX back onto it and then run disk utility from directly on the drive and see if any faults show up. I'm kicking myself for not taking advantage of TimeMachine, but we live and learn. -
Did the lastest Apple update and now my Mac has gray screen with spinning gear and a status bar goes to half then turns computer off....help?
Thanks for your help.
Same thing happen when I hold the button, it idle for a while and then turn off by itself. Any more suggestions?
I got the disc.. -
My imac is stuck in gray screen with spinning wheel
My iMac is stuck in gray screen with spinning wheel. I'm running Mountain Lion, any idea how to fix it. Pls help.Thx.
Welcome to Apple Support Communities
Press Shift key on boot and check that the computer starts. Finally, restart -
Macbook Pro 10.8 won't shut down. Gray screen with spinning wheel.
Previous it happened on 10.6.8 snow leppord. I thought it might be the RAM problem, so i went ahead and purchased a 16GB RAM. Now I got the RAM up running, i upgraded the computer to 10.8 mountain lion. I thought the problem should be gone by now. But somehow, it happened all over again, everytime when i use microsoft office 2011. I even quit every single app fron the Active Monitor (include Active Monitor), and wait for about 5min before shutdown, the gray screen with spinning wheel appeared again. I repair the disk from recovery HD, according to that, there is no problem anymore. But, once again it happened after i used Microsoft office 2011. Is there anyways i could fix it? I suppose uninstall it will make it work, but it's vital.
Previous it happened on 10.6.8 snow leppord. I thought it might be the RAM problem, so i went ahead and purchased a 16GB RAM. Now I got the RAM up running, i upgraded the computer to 10.8 mountain lion. I thought the problem should be gone by now. But somehow, it happened all over again, everytime when i use microsoft office 2011. I even quit every single app fron the Active Monitor (include Active Monitor), and wait for about 5min before shutdown, the gray screen with spinning wheel appeared again. I repair the disk from recovery HD, according to that, there is no problem anymore. But, once again it happened after i used Microsoft office 2011. Is there anyways i could fix it? I suppose uninstall it will make it work, but it's vital.
-
Hi Frnds,Small Favour for me,...
MAC OSX 10.3.6 having Boot Problem(Gray Screen with Spinning wheel all the Time) ,How to restore all the files without Mac Startpup Disc,still is not possible i want to download full CD from Apple Site, Is It Possible to Download!, Windows 7 is working perfectly , can i restore any files in MAC OSX 10.3.6 through Windows 7, or i need the MAC OSX 10.3.6 Bootable Files i need to enter the MAC OSX....Hi Frnds,Small Favour for me,...
MAC OSX 10.3.6 having Boot Problem(Gray Screen with Spinning wheel all the Time) ,How to restore all the files without Mac Startpup Disc,still is not possible i want to download full CD from Apple Site, Is It Possible to Download!, Windows 7 is working perfectly , can i restore any files in MAC OSX 10.3.6 through Windows 7, or i need the MAC OSX 10.3.6 Bootable Files i need to enter the MAC OSX.... -
Hi my serial number on bottom of my mac is W8******66E when l try to turn the computer on it is just going to grey screen with apple logo and spinning wheel i have tried starting in safe mode and a few other suggested solutions and they have not worked?
<Edited by Host>What other solutions have you tried?
This may help you:
https://discussions.apple.com/docs/DOC-3353
Ciao. -
Firefox has stopped working altogether (Windows 7). It will NOT start. The spinning start up graphic will spin for a moment, and quit. I have uninstalled everything that I could find to uninstall, and then re-installed, but to no avail. I have followed the currently posted suggestions with out success. Any other suggestions?
'''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}
Save the file. Then;
Using your file browser, open the Programs folder on your computer.
'''Windows:''' C:\Program Files
C:\Program Files (x86)
'''Mac:''' Open the "Applications" folder.
'''Linux:''' Check your user manual.
Look for, and rename any Mozilla and Firefox folders by adding '''.old''' to them.
Now run the full installer. -
After removing system fonts and reinstalling fonts, FireFox will not start
After removing system fonts and reinstalling fonts, FireFox will not start! When I start FireFox the "Mozilla Crash Reporter" opens as if FF just crashed??? I don't see any records in event viewer. I am using FF v3.6.3 on a Windows 7 box. I tried uninstalling 3.6.3 and installing 3.0.18 and had the same problem!
== This happened ==
Every time Firefox opened
== After a uninstalled all fonts including system fonts and then reinstalling system fonts. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; AskTB5.5)The files with submitted crash report ids are inside the ''submitted '' directory, from the directory you found the LastCrash.txt timestamp file.
The file names will begin with '''bp-'''
There might be more information from the crash report, but it might just tell us you are crashing the first time Firefox tries to use a font.
One thing I suppose you could do is select only those fonts you've got in Tools -> Options -> Content -> Fonts and Colors -> Advanced and then uncheck the '''Allow pages to use their own fonts''' option.
See http://support.mozilla.com/en-US/kb/Options+window+-+Content+panel#Fonts_Dialog
To be honest, I can't find anything on this Netscape Font Navigator and it sounds highly dubious. -
I am trying to download video from the BBC iplayer and the download helper will not start. How do I get it to start?
No, this reply is not helpful. It simply generates this little gem:
"This service requires the conversion feature to be enabled.
Configure conversion ?"
And the same clicking on buttons that makes nothing happen and going around in circles with the escape key. -
Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.
Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
Run the Startup Manager to select Startup disk: http://support.apple.com/kb/HT1310
If those did not work your disk may be sick or dying. The top priority at this point is to make a backup copy of your data.
Check the health of the disk. Boot in Recovery Mode (Boot, Command-R). Run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Even if it does not show “Verified” you can still attempt a backup.
Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up. Do not attempt software repairs until you have secured the data.
If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable. A trip to an Apple store for confirmation would be in order.
If you have an external disk drive you can use as a backup drive then do so. If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one. Any 1 TB external drive will do.
Assuming it is still breathing you can try to recover the data without booting from the sick disk.
Reformat the external disk. (This will erase all data on the external disk.)
Boot in Recovery Mode. Start Disk Utility. Plug in the new disk. Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
Partition Layout > Single Partition
Name: Emergency Recovery 1 (or whatever name you wish to use)
Format: Mac OS Extended (journaled)
Options… > GUID Partition Table > OK
Apply
Select the Restore tab.
Drag the old system volume (Macintosh HD) to Source.
Drag the new disk volume (Emergency Recovery 1) to Destination.
Click on Restore.
It may take a long time for the backup.
If that will not complete post back for other emergency data recovery methods, including those from a brody.
If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk. If it does not finish with a green OK message try to repair it once or twice more. If it repairs with a green OK message, will it boot normally? If not, boot from the Recovery Partition and reinstall OS X.
If it is still not healthy, post back for further instructions. -
IMac, OS X 10.4, 9 beeps, EFI Firmware, will not start, failure, unsuccess.
Hi,
I have an Intel-based iMac, with OS X 10.4 (10.4.7 or 10.4.11 - i cannot check or remember). There was an option to do a EFI Firmware update. It said I would need to shutdown, and then hold the power button until a long tone. (I may have let go of the power button too early) Instead of one long tone, there were three beeps (dot dot dot dash dash dash dot dot dot, like morse code) and the computer will not start now.
I do not have instillation CD's, etc but could probably burn them if I can download the ISO. However I would like to recover the system.
Please help.
Message was edited by: xmaskush
Message was edited by: xmaskushInstall disks become necessary if you need to either do some troubleshooting, some of which can only be run if you booted with the install CD, or you need to reinstall the system. So, I would try to get install disks from Apple.
I found this article on the Apple support site:
http://support.apple.com/kb/HT1557
Here is an important paragraph from that article:
Important: Do not unplug, shutdown, or restart your computer while the update is taking place. Interrupting a firmware update can render your computer unusable. If this happens, take your machine to an Apple store or authorized service provider or perform the recovery yourself using another Macintosh computer to download the Firmware Restoration CD disk image from http://www.apple.com/support/downloads/. This software allows you to create a CD which you can use to restore your machine to working order.
Hope this helps. -
Need tips for troubleshooting
Put the disk that came with the Mac in the DVD/CD drive and start up holding down Command+C and hopefully the Mac will boot, albeit very slowly.
At the first screen choose your language (you are NOT going to re-install at this point) and from the menu bar select Utilities>Disk Utility. Once DU has launched select your Macintosh HD on the left and click on 'repair disk'. If it says it fixed anything click on 'repair disk' again until you get a clean pass. Restart as normal from the Apple menu. -
This is the second time this has happened, since installing OS X (9 mos. ago). (I can't recall the fix from the last incident.) Upon waking the pc up from sleep mode, I get a gray screen. Nothing works except using the Command and P & R keys to get to "reinstalling OS X", to no avail. What do I need to do to get it back to normal?
My imac is a 21.5", mid 2011 item.Those keys do not reinstall OS X. To do that:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
COMMAND-OPTION-P-R keys resets the PRAM. OS X keyboard shortcuts.
Maybe you are looking for
-
See title Issues with device iPad apparently being registered to us store (now living in Belgium) when trying to upgrade apps which have fixes pending. How do I get these fixes Some apps I have bought while living in us and some while living in eu
-
Installing obiee 11.1.1.6.0 on Windows 7 Professional
I have run into a unique problem: When I execute setup.exe to run OBIEE from ~/bishiphome\Disk1\install\win64, I get Oracle Universal Installer Starting Oracle Universal Installer .... Checking swap space: must be greater than 500 MB Actual 10891 MB
-
Signing and Encryption Error PI 7.0
Hi All, The scenario is 1) Two XI boxes are connecting with each other using XI adapter. Earlier there was signing and encryption certificate used for data transfer and was working successfully. 2) From last 2-3 weeks source XI system is getting err
-
Problem about Triggering BPM and Process monitor
Hi all, I am new on the BPM domain. Now i got some problem working on it. First, i want to execute a FM or Program in ECC, and then trigger the process of BPM, how to do this? or maybe i can say like this, i want to start a BPM from ECC screen, how c
-
In MM related Transaction, trigger idoc
In MM related Transactions, MSC2N, MB1A etc trigger idoc for goods movement only after we enter plant and storage location.In the user exit i have written code to create an idoc and gave validations for plant, storage location it doesnt work. Does a