My iMac has been shutting down abruptly
My new iMac has been shutting down abruptly the past week and after that I have to wait several minutes to try and see if it will turn on. At first I thought it was overheating, but even after being on less than an hour it shuts down. Does anyone know the reason why this is happenig? Oh, and I was just browsing on the internet, there were no weird programs runnig and the anti virus scan says it's clean.
Back up all data immediately as your boot drive may be failing.
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU D|I/O|nspace-h|n Cause: -|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Similar Messages
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IMac won't turn on (has been shutting down abruptly in the past)
Okay, hi everyone.
I've got a second hand iMac G3. It had problems with the hard drive earlier, so that's been replaced...
In the past month and a bit my computer has been abruptly turning off (not completely, the white light of the power button is still on when this happens) with no aparant cause. The screen just goes black like turning of a TV screen and I can't do anything but turn it completely off by holding the power button.
After this happens I would try and turn it back on, almost imedeiatly, but it wouldn't turn on: The power button would light up, and blink just slightly, with a slight tick/beep sound to accompany it. This is only straight afterwards though, if I leave it for a while then boot it up, it will be fine.
A lot of the time this has happened when I've just walked away from the computer without it doing anything, other times it happens right in the middle of doing something..
I haven't followed up the problem due to not knowing what it was at first and lack of time, especially this past month since I've been away overseas.
And now it's the last time it's shut down on me. I tried to start it up again straight afterwards, and of course the power light blinked slightly along with the accompaning sound. Turned it off, tried again a bit later, still didn't work. Now when I try to turn it on I press the power button, it lights up for a second then turns off. So my computer wont turn on, and I don't know what to do.
Hope one of you guys know what the problem is.
I was looking at these threads and someone had a similar problem (http://discussions.apple.com/thread.jspa?threadID=1168792&tstart=0), something about the flyback transformer I think, whatever that is. Does anyhone think this could be the problem??
Another thing. Just days ago I was having problems burning cd's (probably still am), something about error code 0x8002006D and not being able to calibrate enough laser power. I don't know if this has anything to do with it...
Thanx for putting up with me, usually it's my dad but he's asleep sick..No Kittytom is referring to his having found that his iMac wouldn't boot right side up but would upside down. Further circuit disturbance showed that it was bad soldering on the Flyback transformer that was the problem.
Also common were bad soldering on the HV capacitors in the area of the FT. Or just bad capacitors.
If your iMac had cap problems it would exibit that behavior.
Slow breakdown in the insulation of the FT would also act like that.
Richard -
My iMac has been shutting down multiple times a day.
Here is the diagnostics report for the last crash:
Process: crsud [49]
Path: /usr/libexec/crsud
Identifier: crsud
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Date/Time: 2013-10-10 10:57:07.384 -0500
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000010068a000
VM Regions Near 0x10068a000:
Stack 0000000100608000-000000010068a000 [ 520K] rw-/rwx SM=COW thread 4
--> mapped file 000000010068a000-0000000100692000 [ 32K] r--/r-x SM=PRV /private/var/db/*
shared memory 0000000100692000-0000000100693000 [ 4K] rw-/rw- SM=SHM
Application Specific Information:
objc[49]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.security 0x00007fff970ec278 Security::SharedMemoryClient::SharedMemoryClient(char const*, unsigned int) + 288
1 com.apple.security 0x00007fff970ec95c Security::ModuleNexus<Security::SecurityServer::SharedMemoryClientMaker>::make( ) + 59
2 com.apple.security 0x00007fff96f8beb4 Security::ModuleNexusCommon::create(void* (*)()) + 166
3 com.apple.security 0x00007fff970ec86d Security::ModuleNexus<Security::SecurityServer::SharedMemoryClientMaker>::opera tor()() + 71
4 com.apple.security 0x00007fff970ec72e Security::SecurityServer::NotificationPort::NotificationPort(unsigned int) + 40
5 com.apple.security 0x00007fff970ec79f Security::SecurityServer::ThreadNotifier::ThreadNotifier() + 79
6 com.apple.security 0x00007fff96fbb91c Security::ThreadNexus<Security::SecurityServer::ThreadNotifier>::operator()() + 48
7 com.apple.security 0x00007fff9702aa3e Security::KeychainCore::CCallbackMgr::CCallbackMgr() + 32
8 com.apple.security 0x00007fff9702aac2 CallbackMaker::CallbackMaker() + 44
9 com.apple.security 0x00007fff9702ab87 Security::ModuleNexus<CallbackMaker>::make() + 28
10 com.apple.security 0x00007fff96f8beb4 Security::ModuleNexusCommon::create(void* (*)()) + 166
11 com.apple.security 0x00007fff96ff0cf5 Security::ModuleNexus<CallbackMaker>::operator()() + 71
12 com.apple.security 0x00007fff9702a8fc Security::KeychainCore::CCallbackMgr::AddCallback(int (*)(unsigned int, SecKeychainCallbackInfo*, void*), unsigned int, void*) + 42
13 com.apple.security 0x00007fff97052cfd SecKeychainAddCallback + 29
14 com.apple.CFNetwork 0x00007fff933fed8d _CFURLProtocolInitHTTPProtocol + 17
15 com.apple.CFNetwork 0x00007fff933fed5e URLProtocolRegistry::URLProtocolRegistry() + 78
16 com.apple.CFNetwork 0x00007fff933fecf7 URLProtocol::InitClass() + 65
17 libsystem_c.dylib 0x00007fff8efb5e06 pthread_once + 86
18 com.apple.CFNetwork 0x00007fff933fecad URLProtocol::Class() + 23
19 com.apple.CFNetwork 0x00007fff933fec7d _CFURLProtocolRegisterFoundationBridge + 30
20 com.apple.Foundation 0x00007fff905691b8 +[_NSCFURLProtocolBridge registerWithCFURLProtocol] + 118
21 libsystem_c.dylib 0x00007fff8efb5e06 pthread_once + 86
22 com.apple.Foundation 0x00007fff90569033 +[NSURLProtocol(NSURLProtocolPrivate) _registeredClasses] + 23
23 com.apple.Foundation 0x00007fff90568e83 NSURLConnectionInit + 184
24 libsystem_c.dylib 0x00007fff8efb5e06 pthread_once + 86
25 com.apple.Foundation 0x00007fff90672044 -[NSURLConnection(NSURLConnectionPrivate) _initWithRequest:delegate:usesCache:maxContentLength:startImmediately:connectio nProperties:] + 62
26 com.apple.Foundation 0x00007fff90568dc5 -[NSURLConnection initWithRequest:delegate:] + 47
27 com.apple.Foundation 0x00007fff90670487 +[NSURLConnection connectionWithRequest:delegate:] + 56
28 crsud 0x00000001000022d7 0x100000000 + 8919
29 crsud 0x0000000100002e00 0x100000000 + 11776
30 crsud 0x0000000100001ec2 0x100000000 + 7874
31 crsud 0x0000000100001aaf 0x100000000 + 6831
32 crsud 0x0000000100001951 0x100000000 + 6481
33 crsud 0x0000000100001870 0x100000000 + 6256
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ed7f7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8ce00786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8cdff316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ed7f192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8efb8594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8efb9b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ed7f192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8efb8594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8efb9b85 start_wqthread + 13
Thread 4:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8ed7d67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ed7cd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff90c0750c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff90c0fc74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff90c0f486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff90568fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff9055d72a -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff9055d6a2 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff8efb68bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8efb9b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000010068a000 rbx: 0x0000000100692000 rcx: 0x0000000100689fff rdx: 0x0000000000000000
rdi: 0x0000000000000004 rsi: 0x0000000000008000 rbp: 0x00007fff5fbff020 rsp: 0x00007fff5fbfefe0
r8: 0x0000000000000004 r9: 0x0000000000000000 r10: 0x00007fff8ed7ea1e r11: 0x0000000000000206
r12: 0x00000001003118a8 r13: 0x00007fff5fbfeff0 r14: 0x0000000000000004 r15: 0x0000000100311890
rip: 0x00007fff970ec278 rfl: 0x0000000000010203 cr2: 0x000000010068a000
Logical CPU: 0
Binary Images:
0x100000000 - 0x10000afff crsud (??? - ???) <ABD7454B-0BB3-3A4E-9F74-98CF8975706D> /usr/libexec/crsud
0x7fff6ac9c000 - 0x7fff6acd0baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff8b31a000 - 0x7fff8b366ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8bc3c000 - 0x7fff8bcd6ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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0x7fff8cdfd000 - 0x7fff8ce0bfff libdispatch.dylib (187.10.0 - compatibility 1.0.0) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff8d61f000 - 0x7fff8d692fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8d9a0000 - 0x7fff8da41fff com.apple.LaunchServices (480.40 - 480.40) <C936A07F-0CF8-3F8E-BDB3-76AA7611B4CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8db9f000 - 0x7fff8dba5ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff8dba6000 - 0x7fff8dbbdfff com.apple.CFOpenDirectory (10.7 - 146) <E6D4F114-678B-3957-9C59-9206ECDA756E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
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0x7fff8dc58000 - 0x7fff8dcc3ff7 com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8dd56000 - 0x7fff8de5dfe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff8dfad000 - 0x7fff8e0affff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff8e332000 - 0x7fff8e337ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8e377000 - 0x7fff8e37dfff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff8e3d4000 - 0x7fff8e3d5fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff8e3d6000 - 0x7fff8e424fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff8e779000 - 0x7fff8ea95fff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8eaca000 - 0x7fff8eacbff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff8eba0000 - 0x7fff8eba0fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8ec18000 - 0x7fff8ec45fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x7fff8ed68000 - 0x7fff8ed88fff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8ed95000 - 0x7fff8ed9dfff libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8ed9e000 - 0x7fff8edceff7 com.apple.DictionaryServices (1.2.1 - 158.3) <5E2EBBFD-D520-3379-A431-11DAA844B8D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8edf0000 - 0x7fff8edf2fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8edf3000 - 0x7fff8ee02fff libxar.1.dylib (??? - ???) <9E05C939-6CBF-38E7-8915-86278F7DB6C7> /usr/lib/libxar.1.dylib
0x7fff8ee92000 - 0x7fff8ee93fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8ef3c000 - 0x7fff8ef67ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
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0x7fff8f461000 - 0x7fff8f474ff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
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0x7fff91a2b000 - 0x7fff91a2bfff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff92409000 - 0x7fff924abfff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
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0x7fff9416b000 - 0x7fff94179ff7 com.apple.AppleFSCompression (37 - 1.0) <8981D804-EBFE-35D5-9F79-6689DCCBA43A> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff94264000 - 0x7fff94269fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff94df5000 - 0x7fff94dfeff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff9559b000 - 0x7fff9560bfff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff9560c000 - 0x7fff95613fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff95a42000 - 0x7fff95b26e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff95b84000 - 0x7fff95b92ff7 libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
0x7fff95c28000 - 0x7fff95c33ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff95e3f000 - 0x7fff95e7efff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff96589000 - 0x7fff9658dfff libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
0x7fff96c68000 - 0x7fff96d4cff7 com.apple.CoreServices.OSServices (478.50 - 478.50) <3D6AA4EF-C601-36C7-8F3A-A00964F01759> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff96f21000 - 0x7fff96f33ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff96f34000 - 0x7fff96f76ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff96f8a000 - 0x7fff9727fff7 com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff97280000 - 0x7fff97482fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <0176782F-9526-3905-813A-7A5676EC2C86> /usr/lib/libicucore.A.dylib
0x7fff97520000 - 0x7fff97524fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff97567000 - 0x7fff97572ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <D836A22C-BBDC-3C9F-83D3-F8CC0EE75885> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff97a6e000 - 0x7fff97a6efff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
0x7fff97a6f000 - 0x7fff97a79ff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
0x7fff9827c000 - 0x7fff9828afff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=78.2M resident=47.1M(60%) swapped_out_or_unallocated=31.1M(40%)
Writable regions: Total=30.7M written=500K(2%) resident=788K(3%) swapped_out=0K(0%) unallocated=29.9M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 20.3M
MALLOC guard page 32K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 36K
__DATA 3336K
__LINKEDIT 49.1M
__TEXT 29.1M
__UNICODE 544K
mapped file 15.7M
shared memory 16K
=========== =======
TOTAL 184.1M
Any clue to what is causing this? I have disconnected my external USB acessories and it still does this. It happens when I am using Safari or Chrome.After running in safemode, it crashed. Here are the results.
10/27/13 11:07:50.329 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:07:54.034 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:07:54.038 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:08:17.165 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:08:17.459 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:08:18.486 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:08:18.489 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:09:26.410 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:09:26.414 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:09:26.418 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:09:33.105 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:09:35.192 AM sandboxd: ([271]) WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
10/27/13 11:21:55.000 AM bootlog: BOOT_TIME 1382890915 0
The full report for one of these lines is as follows:
WebProcess(271) deny file-read-data /Library/ColorSync/Profiles/Displays/iMac-00000610-0000-9C6B-0000-000004271AC0. icc
Process: WebProcess [271]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Load Address: 0x10f191000
Identifier: WebProcess
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: Safari [268]
Date/Time: 2013-10-27 11:09:32.412 -0500
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 7
Backtrace:
0 libsystem_kernel.dylib 0x0000000110db6ad2 __open + 10
1 ColorSync 0x0000000111ef8e02 ColorSyncCreateCFDataFromURL + 118
2 ColorSync 0x0000000111ef8f2c ColorSyncProfileCreateWithURL + 56
3 ColorSync 0x0000000111efe1cc verifyProfileURL + 11
4 ColorSync 0x0000000111efc8eb factoryProfileLocalizer + 185
5 CoreFoundation 0x000000010f8f5666 __CFDictionaryApplyFunction_block_invoke_1 + 22
6 CoreFoundation 0x000000010f8d7121 CFBasicHashApply + 113
7 CoreFoundation 0x000000010f8f5644 CFDictionaryApplyFunction + 212
8 ColorSync 0x0000000111efd9e3 copyDeviceInfo + 1214
9 ColorSync 0x0000000111ef8f8b ColorSyncProfileCreateDeviceProfile + 25
10 ColorSync 0x0000000111ef9160 ColorSyncProfileCreateWithDisplayID + 63
11 libCSync.A.dylib 0x000000011b18a15b CMSCreateDisplayProfile + 145
12 libCSync.A.dylib 0x000000011b18dd54 CMSGetDisplayProfileInfo + 46
13 CoreGraphics 0x00000001112c5570 CGCMSInterfaceGetDisplayProfileInfo + 51
14 CoreGraphics 0x00000001112c5536 CGCMSUtilsGetDisplayProfileInfo + 9
15 CoreGraphics 0x00000001111d2b77 CGColorTransformCreate + 278
16 libRIP.A.dylib 0x000000011b1b2c21 __CGBitmapContextDelegateCreate + 400
17 CoreGraphics 0x00000001112771a8 bitmap_context_create + 128
18 CoreGraphics 0x0000000111276af9 CGBitmapContextCreateWithData + 196
19 CoreGraphics 0x0000000111276a2f CGBitmapContextCreate + 37
20 AppKit 0x0000000116b6b868 +[NSCGImageSnapshotRep _lockFocusForCreatingSnapshot:withRect:context:hints:flipped:] + 936
21 AppKit 0x0000000116c5c4e7 +[NSCGImageSnapshotRep lockFocusForCreatingCGImageWithRect:context:hints:flipped:] + 66
22 AppKit 0x0000000116c5c3a1 -[NSImageRep _newCGImageForProposedRect:context:hints:flipped:] + 662
23 AppKit 0x0000000116b4f86f -[NSImageRep CGImageForProposedRect:context:hints:] + 94
24 AppKit 0x0000000116c252a7 -[NSImageRep _createPatternForRect:context:] + 195
25 AppKit 0x0000000116c251d6 __-[NSImage _createPatternForContext:]_block_invoke_1 + 116
26 AppKit 0x0000000116ae10e9 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 170
27 AppKit 0x0000000116c25126 -[NSImage _createPatternForContext:] + 320
28 AppKit 0x0000000116b0939b setPattern + 354
29 Safari 0x000000011b409bf8 Safari::BrowserBundlePageUIClient::paintCustomOverhangArea(Safari::WK::BundlePa ge const&, Safari::WK::GraphicsContext const&, CGRect const&, CGRect const&, CGRect const&) + 228
30 Safari 0x000000011b46f193 _ZN6Safari2WKL23paintCustomOverhangAreaEPK18OpaqueWKBundlePagePK23OpaqueWKGraph icsContext6WKRectS7_S7_PKv + 252
31 WebKit2 0x00000001146b8e21 WebKit::InjectedBundlePageUIClient::paintCustomOverhangArea(WebKit::WebPage*, WebCore::GraphicsContext*, WebCore::IntRect const&, WebCore::IntRect const&, WebCore::IntRect const&) + 337
32 WebKit2 0x00000001146a45b3 WebKit::WebChromeClient::paintCustomOverhangArea(WebCore::GraphicsContext*, WebCore::IntRect const&, WebCore::IntRect const&, WebCore::IntRect const&) + 77
33 WebCore 0x0000000115774197 WebCore::FrameView::paintOverhangAreas(WebCore::GraphicsContext*, WebCore::IntRect const&, WebCore::IntRect const&, WebCore::IntRect const&) + 103
34 WebCore 0x00000001151ad94b WebCore::ScrollView::paint(WebCore::GraphicsContext*, WebCore::IntRect const&) + 523
35 WebKit2 0x000000011460b1a1 WebKit::WebPage::drawRect(WebCore::GraphicsContext&, WebCore::IntRect const&) + 141
36 WebKit2 0x000000011468da7d WebKit::DrawingAreaImpl::display(WebKit::UpdateInfo&) + 1085
37 WebKit2 0x0000000114690ebf WebKit::DrawingAreaImpl::display() + 207
38 WebCore 0x00000001150bfd13 WebCore::RunLoop::TimerBase::timerFired(__CFRunLoopTimer*, void*) + 35
39 CoreFoundation 0x000000010f91d934 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
40 CoreFoundation 0x000000010f91d486 __CFRunLoopDoTimer + 534
41 CoreFoundation 0x000000010f8fde11 __CFRunLoopRun + 1617
42 CoreFoundation 0x000000010f8fd486 CFRunLoopRunSpecific + 230
43 HIToolbox 0x0000000117d272bf RunCurrentEventLoopInMode + 277
44 HIToolbox 0x0000000117d2e56d ReceiveNextEventCommon + 355
45 HIToolbox 0x0000000117d2e3fa BlockUntilNextEventMatchingListInMode + 62
46 AppKit 0x0000000116a8e779 _DPSNextEvent + 659
47 AppKit 0x0000000116a8e07d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
48 AppKit 0x0000000116a8a9b9 -[NSApplication run] + 470
49 WebCore 0x0000000115446d91 WebCore::RunLoop::run() + 81
50 WebKit2 0x00000001146d1533 int WebKit::ChildProcessMain<WebKit::WebProcess, WebKit::WebContentProcessMainDelegate>(int, char**) + 609
51 WebProcess 0x000000010f192b7f
52 WebProcess 0x000000010f192a78
Binary Images:
0x10f191000 - 0x10f193fff com.apple.WebProcess (7537 - 7537.71) <1D9A8110-8D6D-3B05-BE8E-DE9837E79A07> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
0x10f8c5000 - 0x10fa99ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x110da0000 - 0x110dc0fff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x11115b000 - 0x111af9a27 com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x111ef1000 - 0x111fb8ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x11457f000 - 0x1147e6fff com.apple.WebKit2 (7537 - 7537.71) <E54E27D0-AEFA-388C-B509-45BD726B6966> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x115097000 - 0x11613bfff com.apple.WebCore (7537 - 7537.70) <FAF8BC20-982F-33CD-B9B2-26185E15714A> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x116a86000 - 0x11768cfff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x117d25000 - 0x118051fff com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x11b187000 - 0x11b194fff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <72C53E7B-C222-3BE5-9984-FDC328CC4846> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x11b19e000 - 0x11b1e2ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <B2A38D2C-7E82-34C5-8896-48C37B0E64A3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x11b39c000 - 0x11b8d1fff com.apple.Safari.framework (7537 - 7537.71) <259E43DC-7DF8-3492-AF60-42F1EFEFA64B> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari -
Since downloading OS X Mavericks, my computer has been shutting down midway of starting up. Please help! The problem began after downloading the software free update. Now when I start my computer, it will starts up normal but when the desktop appears, there will be an error message that I shut down my computer because of an error and if I would like to open the applications that were open before the sudden shut down I should press continue. Then when I select continue, it will open up another communication window that my computer is restarting because of an error. Then the screen will revert to shutting down and restarting again. This has been going on now all morning. Can someone hlep me on how to resolve this issue?
Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode? -
I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with like 68% left.
Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario -
Macbook Pro has been shutting down unexpectedly
My MacBook Pro (retina 15 inch) OS X Yosemite, which had been very stable since purchased in late 2013 has been shutting down unexpectedly in recent weeks. Sometimes it's caused by Excel or Quicken, other times, it's a mystery. And the whole computer crashes, not just a program. What could be causing this recent behavior?
I found the records using the info on the link you provided. I have had five kernel panics in the last month. Do you want me to post them all here? I've copied yesterday's below:
Anonymous UUID: E22A1CED-5B00-740B-B546-C447BC133AD1
Mon Feb 2 19:09:30 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff7f9dd2894e): "sfree on invalid allocation at 0xffffff802ff02738"@/SourceCache/Sandbox_executables/Sandbox-358.1.1/src/kext/s malloc.c:224
Backtrace (CPU 0), Frame : Return Address
0xffffff80ff66b540 : 0xffffff801cf2fe41
0xffffff80ff66b5c0 : 0xffffff7f9dd2894e
0xffffff80ff66b5f0 : 0xffffff7f9dd1b0c6
0xffffff80ff66b610 : 0xffffff7f9dd2909b
0xffffff80ff66b630 : 0xffffff7f9dd20ae4
0xffffff80ff66b670 : 0xffffff7f9dd1ffb6
0xffffff80ff66b6a0 : 0xffffff801d52f744
0xffffff80ff66b6c0 : 0xffffff801d3a3add
0xffffff80ff66b6e0 : 0xffffff801d12f482
0xffffff80ff66b730 : 0xffffff801d14ab56
0xffffff80ff66bb50 : 0xffffff801d39fc12
0xffffff80ff66bbb0 : 0xffffff801d164f17
0xffffff80ff66bc00 : 0xffffff801d15d143
0xffffff80ff66bf20 : 0xffffff801d1523fa
0xffffff80ff66bf50 : 0xffffff801d44b386
0xffffff80ff66bfb0 : 0xffffff801d036e86
Kernel Extensions in backtrace:
com.apple.kext.AppleMatch(1.0d1)[37AE7F31-8D85-37FE-AA63-2070F6FE115C]@0xffffff 7f9dd1a000->0xffffff7f9dd1efff
com.apple.security.sandbox(300.0)[0DA39A0A-5AF4-3696-B397-8FA104465BC4]@0xfffff f7f9dd1f000->0xffffff7f9dd35fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[B28E0B3E-38DF-380A-94C5-8FE108 57152B]@0xffffff7f9dd0d000
dependency: com.apple.kext.AppleMatch(1.0.0d1)[37AE7F31-8D85-37FE-AA63-2070F6FE115C]@0xffff ff7f9dd1a000
BSD process name corresponding to current thread: SymDaemon
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x000000001cc00000
Kernel text base: 0xffffff801ce00000
__HIB text base: 0xffffff801cd00000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 36144377451197
last loaded kext at 40027937608: com.symantec.kext.SymAPComm 12.7.1f4 (addr 0xffffff7f9d6a8000, size 20480)
last unloaded kext at 192241439443: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9f45a000, size 8192)
loaded kexts:
com.symantec.kext.SymAPComm 12.7.1f4
com.Logitech.Unifying.HID Driver 1.3.1
com.Logitech.Control Center.HID Driver 3.9.1
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.internetSecurity 5.4f4
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleIntelHD5000Graphics 10.0.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleCameraInterface 5.29.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelFramebufferAzul 10.0.2
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleGraphicsControl 3.8.6
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleSMC 3.1.9
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.IOBluetoothHIDDriver 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.CoreStorage 471.10.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 1, 5.6
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Model: MacBookPro11,2, BootROM MBP112.0138.B14, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.18f15
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: USB Receiver
USB Device: Composite Device
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -
FireWire Device: GoFlex Pro Mac, Seagate, Up to 800 Mb/sec
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: APPLE SSD SM0256F, 251 GB -
My phone has been shutting down by itself. Why is it doing that?
My Iphone has been shutting down by itself and its not keeping a charge either i use to keep battery life until at least the end of the day, thatas even when I close out my apps. Even Siri start talking on its own. Whats the reason for all this?
The iPhone can shut down by itself when the battery is too low. Don't know if you have a malfunction that is running continuously and as such draining the battery ...or if you just have a warn out battery.
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I don't have a clue what I am doing with this. Here is my discussion with Customer Service:
Naresh: Hello! Welcome to Adobe Customer Service.
Naresh: Hi Mary.
Naresh: I understand you have been getting invalid serial number, am I right?
Mary Vance: Hi
Mary Vance: yes
Naresh: Please provide me with the serial number, Mary.
Mary Vance: I provided my serial number here
Naresh: Thank you for the serial number.
Naresh: Please allow me 2-3 minutes while I check your serial number.
Mary Vance: no problem
Naresh: Thank you.
Naresh: Thank you for being online.
Naresh: I would like to inform you that the server for CS2 products have been shut down by adobe since then you are not able to install the product.
Naresh: However, I will provide you the link to download CS2 application. Please visit the following link.
Mary Vance: will this allow me to reinstall Photoshop?
Naresh: Yes, Mary.
Mary Vance: ok...what is that link?
Naresh: Please clcik here to download.
Mary Vance: thank you....trying it now
Naresh: You are welcome.
Naresh: I will also provide you the link for further information regarding the installation of CS2 products.
Mary Vance: the download doesn't have anything regarding installation
Naresh: Please click for the information.
Naresh: I am sorry for providing wrong link.
Naresh: Please click here to download.
Naresh: The 3rd link is for the download of CS2 Photoshop.
Naresh: Were you able to view the download link, Mary?
Mary Vance: what file in that download is supposed to help me?
Mary Vance: the first and 3rd link were the same
Mary Vance: when trying to load from my software, I get the message saying my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
Naresh: Mary, Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Naresh: So you will have to download the software from the above link.
Naresh: May I know in what OS you are trying to install the software?
Mary Vance: the link sends me to a CS2 help package
Mary Vance: windows 7
Naresh: I am sorry you will not be able to install the CS2 application on Windows 7 since it does not support CS2 version.
Mary Vance: I have had on here for a few years...why all of a sudden would it not work? Illustrator is fine.
Naresh: Okay.
Naresh: You can try downloading the software.
Mary Vance: was the original link that you sent me suppose to allow me to download Photoshop?
Mary Vance: I did try and got the message that the serial number is invalid. Is there any way to get around this or should I throw it away?
Naresh: May I know whether you uninstalled the product.
Naresh: ?
Mary Vance: I did uninstall Photoshop only. Then I tried reinstalling Photoshop only and got the message about the serial number.
Naresh: I check and see that it seems to be a technical issue, I request you to please post your query to the forums so that you will get the resolution from our expertise and I'll provide you the link to visit the forums.
Naresh: Please click here to visit the forums.
Mary Vance: I guess I will try that.
Naresh: Yes, please.
Naresh: Is there anything else I can help you with?
Mary Vance: I don't see where you helped me with this yet, so I guess not!
Naresh: I am sorry for the inconvenience.
Naresh: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Any help would be appreciated.CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O. -
My ipad has been locking up and shutting down when I'm using the internet. Went to do upgrade 6 and Ipad froze wanting me to plug into itunes. I hooked ipap up to my laptop to do upgrade, but the ipap was still frozen, I had to restore to factory settings, unfortunately I have lost my pictures. Is there anyway to get the pictures back?
Pad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
Every time my computer is shut down and I go to use photoshop, I have to reinstall the program completely. The icon is still on my computer screen but it's not downloaded. Please help!!!
This has nothing to do with Adobe. You are running with insufficient user privileges and are not allowed to make permanent changes to the system. Make sure to install with admin priivileges and also tame system restore and otehr security functions.
Mylenium -
Dual boot computer restarts by itself shortly after it has been shut down or put into sleep mode
Hello,
I have Toshiba Equium L40-14I (old) and dual boot Vista and Linux.
A few days ago I noticed that while in a Linux operating system and when I put it to sleep (suspend) it would do so, but then immediately come alive again. The same thing happens with the shut down option. In Windows Vista it is the same. It does shut down, but in a few seconds restarts again and shows the normal options of choosing which operating system I want to boot. The computer only stays shut if I pull the power cord (it has no functioning battery) or it I forcefully shut it by pressing the power button for a few seconds.
So far I tried this:
- BIOS: 1. Changed to default factory settings. 2. Disabled wake-up on LAN and disabled wake up on keyboard.
- Device Manager, Network adapters, NIC, Properties, Power management: unticked the option that allows the adapter to wake the computer
- Device Manager: all drivers seem to be ok
- Virus scan: although this is probably not the issue as it happens independently of which operating system I am using. I have not installed any strange programs.
- I started from the Safe mode and then shut down. Same thing happened: it restarted automatically after a few seconds.
- Disabled automatic restart on system failure. It didn't help.
English is not my first language, sorry for the perhaps unclear way of describing this issue. I would appreciate any help. Thank you.You have done just about everything I can think of. You didn't mention doing a System Restore. If you haven't done one or even if you have, do a System Restore back to at least sometime before this started happening. If the first one doesn't work, try a different restore point and do it again. If that doesn't work, you need to consider a full HDD recovery to out-of-box condition which procedure is fully covered in your User's Guide. I'm sorry I don't have a link for it but yours is not a U.S. machine and this site is for U.S. machines. It appears to be a U.K. model with support covered by THIS site.
BTW, I wish the native Americans who post on here did as well as you have so you have to make no excuses for your English.
C.B.
C.B.
Toshiba Sat. C75D-B7260 Win 8.1 64 Bit--Toshiba Sat. L775D-S7132 Win 7 HP SP1 64 Bit and Win 10 PRO Technical Preview--Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit -
How do i retrieve documents a friend wrote on guest user on my laptop, it was saved then shut down.it has now gone, Please help?
Hey lulucountry22,
Thanks for the question. Based on what you stated, it seems like you want to find a document on a guest user. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
OS X Mavericks: About users, administrators, groups, and guests
Files created by a guest are stored in a temporary folder, but this folder and its contents are deleted when the guest logs out.
Thanks for using Apple Support Communities.
Cheers,
Mario -
Ok here is what is happening. I am on the compuer, and all of a sudden the whole screen goes black and the computer sort of shuts down. but not completely. i can't see anything or do anything, but when i hold down the power buttton and push it, after man tries, it eventually shuts all the way down. and then it takes a couple more pushes to turn the computer BACK on. the fan comes on, and it restarts. i am using Tiger, its a 1.2ghz ibok g4. and i'm about to cry.
Hi, Brenda. You have found the G3 Dual USB iBook Forum, but don't cry. The iBook G4 Forum can be found here:
http://discussions.apple.com/category.jspa?categoryID=131
Maybe someone there can help you out.
Good luck! -
Ethernet light remains on even when DV7 series laptop has been shut down
Product: HP Pavilion DV7-7008tx
OS: Windows 7 64-bit
Issue: When I shut down my laptop and leave the ethernet cable plugged in, the ethernet light stays on. Removing the cable turns the light off, but putting it back in brings the light back on.
Is this meant to happen, or is there a way to stop this?
Thanks!
This question was solved.
View Solution.Do you have the "Wake on Lan" setup in the BIOs? The feature allows the computer to be woken up my network inputs. You will need to boot into the BIO to turn off this feature. You may be able to disable this feature in Windows 7 as well. Here is a good article on how to disable/enable the Wake on LAN feature: Wake-on-Lan (WOL) for Windows 7 Made Easy!
Hope this helps!
Sean
-------------How do I give Kudos? | How do I mark a post as Solved? -------------------------------------------------------- -
Mosue dosent work after pc has been shut down .
i just got a msi k8n neo2 platinum . with a amd 64 3000+ processor , using a fx5900 gfcard , 2*512 pci 3200 400 . it worked mega , it was easy to install and get running (i got told) . and it playes my GTR racing game better that i expected . i am not really any good with pcs at all , and had a friend to put it all together and install things on it . it all worked fine for a few days , after a late night playing the gtr game my pc would not find my mouse .tryed to reinstall mouse drivers , but it doesent work , not even in device manager there isnt any symbols of a mouse . furthermore the cable modem didnt work after that episode . both running on usb . i got it working with deleting usb in device and it resinstalled itself and i thought i was a bit of a genious , but next day the same problem occured , so after i did the same device manager trick , it finally worked again . i know for sure it wont work when i turn it on tomorrow , what could it be ... end option for now leave it running 24/7 ....
by the way it is the same modem/mouse thats running now .. tryed latest drivers and so on but no way it will work after shut down !
kind reguards
Den the Daneits still bad .... could it be a faulty motherboard ?
getting kindda with this pc behaviour
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