My iMAC has begun to black out on occasion. It will be 3 years old in August of this year and I'm concerned it may be in serious trouble. I took it to the Apple store/Genious bar a few weeks ago and was told it was okay but to make sure my data is secure.

I'm searching for responses from iMAC owners who have had the same problem?

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Ever since I updated to the ios7 my iPhone 4s won't connect with wifi. Ive reset it and gone through all the steps When I took it to the Apple store they said its a hardware issue and since my phone is over a year old there isnt anything they can do

why wouldn't they warn users that updating to ios 7 via wifi can cause a problem.

ive had the same with my wife phone, the phone provider wont help told me to go to apple, but they say because i did'nt buy from them go to where you bought which was my provider??

I have an iMac with Mavericks that is experiencing a lot of "spinning balls" from particularly Mail, Google Chrome, and Word. I took it to the Apple store and it was fast there, at home slow. I have been having internet speed issues, could it be that?

I have a pretty new iMac with LOTS of storage (about 4TB with externals) that is experiencing a lot of "spinning balls of death" from time to time in almost any program that I might have open, but particularly MacMail, Google Chrome browsers, and Word. I took it to the Apple store to be checked out and it was really fast with no issues there. I brought it home and it was better at first but then it started happening again.
I have been having a lot of issues with Time Warner where my download speeds will dip really low, and all I can think of is that MacMail goes and tries to check for email and can't get out to the internet and it locks all the other resources up while it is doing it. It will also take a REALLY long time to even let you look at mail. The folder size is over 13GB (down from 22GB that I just cleared out from - I have a lot of MP3s etc in there) and I will try to get this down to under 10GB which might help, and the mail is on an external drive. I have been told that Verizon is not a shared network but a direct connection to their server, and if I can't fix this then I will try switching to them. If anyone has any direct knowledge on this stuff, I am all ears.

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

TS4268 Ever since I uploaded i0s7 I haven't been able to receive I messages or face time. I have took it to the apple store and they couldn't figure it out. I have also followed the trouble shooting from I tunes and still can't get it working

Ever since I uploaded i0s7 I haven't been able to receive I messages or face time. I have took it to the apple store and they couldn't figure it out. I have also followed the trouble shooting from I tunes and still can't get it working

Hi,
Strikes -
Go into compositionReady and have 3 variables you will be able to set them like this
strike1 = 0;
strike2 = 0;
strike3 = 0;
So on the wrong item click have
if(strike1 == 0) {
PLAY STRIKE1 ANIMATION
strike1 = 1;
else if(strike2 == 0) {
PLAY STRIKE2 ANIMATION
strike2 = 1;
else if(strike3 == 0) {
PLAY STRIKE2 ANIMATION
strike3 = 1;
So this will make it so when the wrong item is clicked each strike will be played in order.
Random Scrolling -
You should look into the Math.Random function to make things random in edge.
This is an example of the Random function. It will generate a random number up to 100.
var random = Math.floor (Math.random () * 100);
Lose Screen Score -
So we can create another variable in compositionReady for the lose score.
score = 0;
Now when the user gains a point to add to the score you could do this code on the click
score++;
which would add 1 to the score, However you can add however much you like to the score doing "score + 2" and so on.
To edit a text with the score at the end which I'm assuming you will want to do you will use .html
so $("Text").html("You score is " + score);
I hope this helps!

Has anyone Had an iphone start expanding out of its own case. I took it to the apple store and they said that is normal to tell you the battery is bad.

Has anyone Had an iphone start expanding out of its own case. I took it to the apple store and they said that is normal to tell you the battery is bad.

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

TS3274 My iPad shuts down frequently while I am using it. I took it to the Apple Store & they cleared it out and I reloaded the Apps and this didn't help. What should I do?

I am stumped as my iPad2 is frequently shutting down while I am using it. I took it to the Apple Store where they cleared it and I reloaded the Apps, but this didn't help. It is less than a year old.

Another fellow Apple users suggested the following steps:
1. Try a reset (probably unnecessary for you, but try it anyway)
2. Clean docking port with clean tooth brush and alcohol (and not too much alcohol)
3. Try another wall socket (preferably one that's not shared with other devices)
4. Try another cable (make sure it's an original Apple cable)
5. Try another charger (make sure it's an original Apple charger)
6. Make sure you're not using a USB hub (may not have enough of power)

Random restarts I took it to the apple store and they said there was nothing wrong with it. record shows 60 random restarts. what can I do?

I have a MacBook pro that I bought in 2012, I have had problems with it randomly restarting almost since it was new. I called tech support several times and they did tests each time and thought they had it fixed but later it started again. Some times it will go a month and not do it but lately it has been doing it more frequently some times several times a day. Day before yesterday I took it to the apple store and left it. today they called and said they could find nothing wrong with it. But they said they could see where it had restarted 60 times. Does anyone have any suggestions.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

I had my iphone 5 replaced at the apple store as of a broken sleep button and i was wondering if they would replace again as i think it may of happend again as it works most of the time but theres an odd click where it wont work.

I had my iphone 5 replaced at the apple store as of a broken sleep button and i was wondering if they would replace again as i think it may of happend again as it works most of the time but theres an odd click where it wont work.

Yes.

My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

I have no idea what you meant by giving your sister your "iPod touch for proof". Proof of what?
The only way she could have traded it was recycling it for 10% off the cost of a new device but the Apple Store doesn't do this as far as I know for iPhones. You could take the receipt for your iPhone to the Apple Store and show it to the manager but you really need to solve this within your family.

Hi, my iphone's display appears pale yellow in colour when compared wit my friends' iphones' display which looks bright white in colour. When I took it to the apple store, they said that the display of few the iphones differs. Is that true?

Hi, my iphone's display appears pale yellow in colour when compared wit my friends' iphones' display which looks bright white in colour. When I took it to the apple store, they said that the display of few the iphones differs. Is that true?

Thank you. Is there any way that I can check whether it is a duplicate display? I am asking this because I got this phone from my friend.

I am unable to download pictures from my Sony Cybershot to my iMac, I have tried using the USB port as well as simply inserting the memory stick into the slot. I have been able to do this in the past as recently as a few weeks ago.... Help please..

I am unable to download pictures from my Sony Cybershot to my iMac, I have tried using the USB port as well as simply inserting the memory stick into the slot. I have been able to do this in the past as recently as a few weeks ago.... Help please..

Thanks Eric for responding.
I checked and it does not appear in the Applications folder.
I tried yesterday on an ethernet connection with a download speed of 2 Mbps but, unfortunately the connection died(It happened from the ISP end, which is out of my control) in between after which there was no trace of the download that happened for so long(till the internet connection death).
One more serious query which I am unable to understand. If the internet connection, dies in the midst of the download is in progress why is it so that the state does not persist and one has to restart the entire process again. Is there no solution for this?
I tried so many times and its the same case after some amount of download it vanishes. So many unsuccessful attempts. I am ****** off now. Is it not possible to see Mavericks? Why does different machines of Apple behave differently? Somewhere it goes smoothly and somewhere like my mine. Why did not Apple release a non apple store version? Is this not a bad sign of letting the users struggle when something is being offered for free?
The reason I asked as whether we can download the .app of Mavericks is that, there are so many applications that I have downloaded web and have installed. All that works fine. Can't we do the same here? You download a copy of Mavericks installer application and upload it for me in Google drive or like online storage places which can be downloaded and used by me? Help me understand.
Thanks again.

Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?

Please refer
Doesn't launch after 30 days | Installed as part of a CS6 suite

My mom just replace a iPod touch because the power button broke so she took it to the apple store and they replaced it when she got it it didn't work well so she called the apple store and they didn't do anything

My mom just got a iPod touch and it won't work well

She should go back to the Apple Store and set up a genius Bar appointment and have the iPod replaced.

My I pad 2 froze, I took it to the Apple store and had it reset. Now all my purchases are gone.

I took my I pad2 to the Apple store and had it reset after it disabled "when I upgraded to IOS 7. Now all of my purchases have disappeared.

Download past purchase
http://support.apple.com/kb/HT2519

Is anyone else having the same authorization error when trying to view downloaded tv shows, etc. on apple tv? I had the same problem a few weeks ago and was ultimately advised it was due to some sort of server error.

A few weeks ago I had the same issue where items (tv shows) I purchased on itunes would not show using my apple tv on my main television. It gives me an error stating I need to "authorize" the device/account etc. There is no problem with the authorization it is correct; tv show plays on the computer. The last time this happened the local apple store suggested I bring in my entire imac, hard drive, apple tv, etc. This seemed crazy since I had been able to eliminate that there was a problem with my password, imac, etc. I had also already tried all of the restore, reset, options to include restoring the apple tv, changing password and authorizing everything again. Then I found out via an online discussion there were others having the same problem and it was due to some sort of server issue apple was having. Is anyone else having this problem besides me again?

I think I have the same problem.
Apple TV 2. I can watch stuff I downloaded a while ago, but after I downloaded a season of a TV show on Friday night (Oct 28), I got the "Authorization Required" message. Ruined my Friday night trying to troubleshoot this, and found a bunch of posts on this forum about Apple's Servers being down can cause this. Since I'd done nothing different to my setup, I assumed that indeed "Apple's servers being down" was causing my grief.
It's now Oct 31st, and I'm still getting the error on the newly-downloaded stuff. So either Apple's servers are having serious grief (and passing it on to me!) or else there might be something else after all.
I've de-authorized and re-authorized my computer (I never thought for a second it would help because I can play "older stuff". Everything in my TV shows folder is bought from iTunes - i.e., it's all completely legit. We haven't even vacuumed behind the TV(!!) so we haven't disturbed anything... And the key info is that I can play stuff purchased prior to Oct 28th, but the stuff I purchased on Oct 28th hets the "Authorization required" message.
Does anyone have any ideas?

My iMAC has begun to black out on occasion. It will be 3 years old in August of this year and I'm concerned it may be in serious trouble. I took it to the Apple store/Genious bar a few weeks ago and was told it was okay but to make sure my data is secure.

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