My iMac has died with a copy of Creative Suite 5.5 on it, can anyone tell my how to deactivate this copy so I can install on another Mac?

Contact support by web chat to reset activations.
Mylenium

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I am using a MacBook Pro and am trying to print double sided copies on the HP Deskjet 3054 that came with it. Can anyone tell me how to do this?

I am using a MacBook Pro and am trying to print double sided copies on the HP Deskjet 3054 that came with it. Can anyone tell me how to do this? I am a total MacBook nube and can use any help you may offer! Thank you so much.

How you enable double-sided printing can depend on the applications from whick you wish to print. Example: if I print to my HP PhotoSmart from Safari, I get this print dialog box:
(Edit: OOPS! Note that I forgot to switch printers when i took the scene-shots, so ignore the "Brother" reference. It's should look the same for your HP.
Note the selection labled "Safari" near the bottom. If I change that form "safari to "Layout: I get this:
Note the option for two-sided printing appears for your selection. If I print from Word, the box is different:
The "Copies & Pages" option can be changed to "Layout" when you click it, again allowing the selection of two-sided printing.
If you tell us what applciaiton is vexing you, we may be able to give better-focused information.
A

When I am downloading a free application (foursquare) in the App Store, it came up with a message saying Verification Required which means I need to pay for it. Can anyone tell me how to fix this problem?

I am currently using iPhone 3GS and when I am going to download foursquare which is a FREE application in the App Store, it came up with a message saying Verification Required which means I need to pay for it. Can anyone tell me how to solve the problem? For further informations, I am currently using Windows running Vista. Special thanks to those who replied.

Your iTunes account sounds like it does not have a credit card or payment attached to it. Even free apps require that you have entered payment information even though you won't be charged for the app.

HELP: my daughter's refurbished G4 iMac has died with an important essay

My daughter was finishing her essay on Thomas Jefferson when the screen on her flat panel G4 (refurbished) went grey and a little camera-like icon appeared with a boxed happy mac and a flashing question mark. She was using Word 2004 for Mac. I've tried just about everything; trying to reboot with the OS-X disc holding down C; I tried the command-shift reboot; I've tried to reset the smu and the pram; nothing happens: we get the start-up chimes, the screen goes grey, then black, then grey, and after a long while, up comes the tiny icon. PLEASE HELP; the essay's due this week

if you have another mac close by (borrow a laptop if you don't) and a firewire cable maybe you can boot in target disc mode and retrieve the files. again----maybe.

I have recently bought an Iphone 4s but since i've had it, it has been saying 'no service'. can anyone tell me how to fix this problem?

Can someone please help me to fix this?
Since the very first day i had the phone it has been saying 'no service'.
when i turn it on it says 'searching' for at least 1 minute but after it says 'No Service' I dont know what to do as with previous Iphones i have never came accross this problem.
would be great if someone could give me information on how to fix this.
Thanks

what did you phone carrier say when you contacted them about your cellular data issue?

The sound has disappeared on Firefox but works with other browsers. Can anyone tell me how to fix this?

I was watching a video of a musician on YouTube and all of a sudden, there was no sound. I tried it using Chrome and had no problem. I refreshed Firefox, but still no sound. Can anyone help?

If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''

I installed mackeeper and used its Cleaning feature, and ever since then my macbook has been restarting on its own. Can anyone tell me how to fix this problem.

Hi,
I installed mackeeper four days ago, and I used the cleaning feature. Ever since, my macbook pro has been restarting on its own. I was wondering if their was a way to fix the problem that it caused and remove it safely.

https://discussions.apple.com/docs/DOC-3036

My 1st gen ipod touch has N/A in the WI-FI option can anyone tell me how to solve this issue please.

My 1st gen ipod touch has N/A in the option menu for wireless, can anyone help solve this issue please???

iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

HT4061 Every time I use my I pad it keeps popping up with enter my iTunes password. I have nothing waiting to download and not trying to purchase anything yet every time I want to listen to music or use my apps this happens. Can anyone tell me how to stop

Every time I use my I pad it keeps popping up with enter my iTunes password. I have nothing waiting to download and not trying to purchase anything yet every time I want to listen to music or use my apps this happens. Can anyone tell me how to stop this?

If you get an error that says can't backup, try moving the existing backup file to a safe location and thry again. again. You can find the location of the backup file here:
iPhone and iPod touch: About backups

Hi, I have a new laptop and would like to syncronise my iphone with iTunes (which I have installed again). But my old laptop has died so I could not transfer any media files, etc. Can I simply connect my iPhone to the laptop without any data being lost?

Hi, I have a new laptop and would like to syncronise my iphone with iTunes (which I have installed again). But my old laptop has died so I could not transfer any media files, etc. Can I simply connect my iPhone to the laptop without any data being lost?
Many thanks in advance!

you have a new phone and a new comp and you want to restore to your old data ?!
I can't think of anything but icloud, and what was purchased via itunes

HT4527 my old computer has died with my i-tunes on, can i tranfer from my i phone to a new pc?

my old computer has died with my i-tunes on, can i tranfer from my i phone to a new pc?

Sync is only oneway, from PC to your device. Unless you have the music on your PC, iTunes is going to wipe out what you have on your device if you are syncing to a new library.
You can only transfer Purchased music over to Itunes on your PC.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
As for you own music, you may have to use a third party software. A good Free one is called Sharepod which you can download from Download.com here:
http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2

HT1918 I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another. Go here to find out exactly what you have. I have the same problem so I deliberately made both passwords identical to make things slightly easier for me.

I'm having difficulty publishing via ftp to Machighway, I suspect this has to do with the fact I seperated my webpages into 3 sites in iWeb. Can any one tell me how to undo this in iWeb?

I'm having difficulty publishing via ftp to Machighway, I suspect this has to do with the fact I seperated my webpages into 3 sites in iWeb. Can any one tell me how to undo this in iWeb?

You'll have to describe in detail the workflow you're using to upload to Machighway and any messages/warnings that you get along the way. Also what version of iWeb are you using and are you publishing just one of your sites?
OT

Can anyone tell me how to get rid of tlb search? it unfortunately entered into my mac. Whenever I use safari, a pop-up window opens with some ads. Please help me to find a way to remove this malware.

Can anyone tell me how to get rid of tlb search? It unfortunately entered into my mac. Whenever I use safari, a pop-up window opens with some ads. Please help me to find a way to remove this malware.

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I installed OSX server 10.6 snow leopard on my IMAC, but still have choppy videos. can anyone tell me how to fix the problem

I installed OSX server 10.6 snow leopard on my IMAC, but still have choppy videos. can anyone tell me how to fix the problem

By your use of "still", did this problem exist before OS X Server was installed? OS X Server itself has no particular linkages to video processing, beyond what OS X client provides.
Some details on the configuration might be useful. Are these videos you're having issues with stored locally in files, or are these videos received over the network and played? If the videos are local, have you tried playing the videos from a different disk? If the video files are remote, can you download the videos and play them as a test?
What software are you using to play the videos? QuickTime? QuickTime X? Does using VLC or another player work better? There are some discussions of choppy videos around the forums, too.

My iMac has died with a copy of Creative Suite 5.5 on it, can anyone tell my how to deactivate this copy so I can install on another Mac?

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